Customer Stories:
Airtasker

Airtasker

Business

Airtasker is a trusted community marketplace for people to outsource tasks, find local services or complete flexible jobs to earn money.

Challenges

Managing short bursts of considerable traffic and still ensuring high performance and availability. The need to adopting a best practice approach to DevOps to ensure continuous delivery of new features and functionality to their customers.
 

Outcome

Scalable, stable, innovative, cost effective cloud platform, with Rackspace Fanatical Support for AWS. Airtasker can now fully manage the spikes in loads, which can grow by up to 30-40 servers when the site is busy, shrinking down to eight servers as traffic to the site slows down. It provides them with a cost effective solution that can manage their business growth demands.
 

Solution

Rackspace® Fanatical Support® for AWS
http://www.rackspace.com/en-au/managed-aws
Rackspace® DevOps Automation Service Fanatical Support® for AWS
https://www.rackspace.com/en-au/devops/professional-services
Rackspace® Professional Services
https://www.rackspace.com/en-au/professional-services
 

About the Customer

Airtasker is a trusted online marketplace that helps Australians outsource small tasks and earn money in a flexible way. People who post jobs on Airtasker may offer any small job – from cooking and cleaning, to setting up a Game of Thrones season-finale viewing party in your lounge room.
 
Based in Sydney, Airtasker has grown steadily since its conception in 2012. Today there are more than 80,000 tasks posted per month to a community of more than 1 million members.
 

“Rackspace is famous for its Fanatical Support, and we use it a lot. We work with the Professional Services team for any projects we can’t do in-house, as well as using the security services to tighten up our systems, and we iterate monthly to improve our services. Rackspace really cares about customers. We expected that level of care during the sales cycle, but it has continued throughout our engagement with them. That’s what really sets them apart.”
 

Paul Keene

CTO

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