Customer Stories:
Airtasker

Airtasker

Business

Airtasker is a trusted community marketplace where people outsource tasks, find local services or complete flexible jobs to earn money.

Challenges

Airtasker needs to be able to manage short bursts of high-volume traffic while ensuring high performance and availability. They also want to adopt best practices for DevOps to ensure continuous delivery of new features and functionality to their customers.

Outcome

Rackspace provides a scalable, stable, innovative, cost-effective cloud platform with Fanatical Support® for AWS. Airtasker can now fully manage spikes in loads, which can grow to 30-40 servers when the site is busy, shrinking to eight servers as traffic to the site slows down. It provides them with an economical solution that can manage their business growth demands.

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Solutions

Managed Hosting, Public Cloud, Fanatical Support for AWS, Professional Services, Application Services / DevOps

About the Customer

Airtasker is a trusted online marketplace that helps Australians outsource small tasks and earn money in a flexible way. People who post jobs on Airtasker may offer any small job – from cooking and cleaning, to setting up a Game of Thrones season-finale viewing party in your lounge room.
 
Based in Sydney, Airtasker has grown steadily since its conception in 2012. Today there are more than 80,000 tasks posted per month to a community of more than 1 million members.
 

“Rackspace is famous for its Fanatical Support, and we use it a lot. We work with the Professional Services team for any projects we can’t do in-house, as well as using the security services to tighten up our systems, and we iterate monthly to improve our services. Rackspace really cares about customers. We expected that level of care during the sales cycle, but it has continued throughout our engagement with them. That’s what really sets them apart.”
 

Paul Keene

CTO

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