Customer Stories:
Aeroméxico

Aeroméxico

Challenges

Today’s market behavior is influenced by a generation of digital natives. This circumstance brings forth challenges that no one had previously considered: positioning yourself as leader of an industry will only take place if that influence can translate to online platforms. Aeroméxico takes on this challenge, diversifies its presence and offers a high quality service that’s a must-have in this challenging market.

Outcome

Aeroméxico is the largest airline in Mexico, coordinating more than 600 daily flights to 80 cities: 46 in Mexico, 16 across Latin America, 16 in the US, 3 in Canada, 3 in Europe and 2 in Asia. It’s also the founding partner of SkyTeam Airline Alliance, which enables Aeroméxico to grow its operations to reach more than 1,000 destinations in 177 countries, across 20 partner airlines that are part of this alliance. Aeroméxico has created a unique digital environment through its robust infrastructure and website that can support a high volume of transactions at any given time.

Solution

Fanatical Support for AWS

About the Customer

Aeroméxico forms part of the airline industry. It’s the flagship airline of Mexico, operating from it’s base in Mexico City. Aeroméxico has one of the most important aircraft fleets in the industry and a network of destinations with a global reach that transports passengers to more than 80 cities in 3 continents. It operates more than 600 daily flights and has been recognized as the best airline in Mexico by Global Traveler.

"In Rackspace, we found the expertise as well as the support for our infrastructure that has allowed us not only to reduce our time-to-market …but also to have a revolutionary website and an application that allows for integration of other components such as web apps and kiosks in airports…"

Peter Duhart

VP of E-commerce, Aeroméxico

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