Overview - Rackspace Server Backup

Rackspace Server Backup is powered by Jungle Disk, a sister division within Rackspace. Instructions and links may direct you to the Jungle Disk Account Manager and file download pages. Improvements in integration will be made with future releases. Rackspace Server Backup as a standalone product is sold by Jungle Disk as the “Server Edition.”

Rackspace Server Backup is online backup for Windows and Linux servers.

  • The product allows server administrators to back up files and directories from their servers onto a cloud storage service.
  • Server Backup includes a number of significant features beyond the automatic backup tool in the Rackspace Cloud Drive application including:
    1. Support for very large files (no file size or backup size limits)
    2. Block‐level de‐duplication
    3. Compression
    4. Efficient support for backing up lots of small files
    5. Remote management from any Mac, Windows, or Linux PC
    6. Block‐level incremental backups
    7. Full extended filesystem information backups (permissions, special files, etc)
    8. Multiple upload connections for increased throughput
    9. AES‐256 encryption with user‐controlled key

Note: Server Backup does not include the network drive feature of Rackspace Cloud Drive, nor does it support web-based access to backed up files. Files must be restored using the Server Backup software.

Backup Vaults

  • Server Backup stores data in a Backup Vault, where data resides for a single computer.
  • A Backup Vault exists within an online disk. A single account can have multiple online disks (which may be at different cloud providers), and each online disk can have multiple Backup Vaults (multiple computers backing up into the same online disk).
  • Only a single server can back up into a specific Backup Vault—each server you are backing up needs its own Backup Vault. However, if you replace a server, you can "take over" the old server’s Backup Vault to avoid having to re‐upload any data that was already backed up.
  • You can Restore from any Backup Vault, even one being used by a different server.

Backup History / Backup Cleanup

  • Versioning is handled on a per‐backup run basis. This allows you to restore a file or set of files "as they existed" at a specific backup time. 
  • In the Restore Dialog you can select to restore files from the most recent backup, or a specific backup in your Backup History.
  • The length of time Backups are kept is controlled by the Retention Period, which can be set on a per‐backup‐job basis in the Backup Options (default is 60 days). You can optionally disable the Retention Period, which will keep all data from all previous backups indefinitely.
  • Once per week a backup cleanup process occurs which removes data from backups that are older than your retention period. Those old backups will no longer appear in the Restore Dialog after the backup cleanup process.

Remote Management / Gateway Service

  • Server Backup is designed to be managed remotely from any Mac, Windows, or Linux PC. It is not managed directly on the server. There is a separate Server Management client that is used for managing Server Backup instances.
  • When starting the Server Management client, you need to log in with your Jungle Disk account, after which you will see a list of the servers currently running Server Backup on your account. You can select a server to connect to and configure/manage it. 
  • Connections are routed through a hosted gateway service which makes it possible to connect to and manage your servers securely from anywhere. A secure SSL tunnel is established from your desktop to the server machine, and all traffic that passes between them is encrypted.
  • Once you have connected to a server through the Server Management interface, you can configure backups, view backup history, restore files, etc.