Forward Email

To forward all of a mailbox's incoming email automatically, log into the control panel, and perform the following steps:

  1. Mouse over the Go to section drop-down menu and select Rackspace Email.
    Rackspace email link highlighted.
  2. In the Email Accounts section, click the Add / Edit Mailbox link.
    Add/edit mailbox link highlighted.
  3. If you have multiple domains, select the appropriate domain name. Or, to change domains at any time, click the change domain link.
  4. Click the mailbox name for which you want to adjust forwarding settings.
  5. Click the Forwarding / Auto-Reply tab.
    Forwarding / Auto-Reply tab highlighted.
  6. In the Mail Forwarding section, select the Forward email to check box.
  7. Enter up to 15 email addresses in the space provided. Up to four of these email addresses can be from outside of the domain. Please separate email addresses with a comma.
  8. If you want the mailbox to continue to receive email messages (even though the email messages are being forwarded), check the Save copies of forwarded email box.
  9. Click the Save button.

 Note: To turn off forwarding, clear the Forward email to check box.