In-house vs. Hosted Dedicated Exchange
Rackspace Dedicated Exchange Experts, David Eisenstein and Jerry Schwartz, shed light on the advantages of a Dedicated Exchange environment.
Watch David & Jerry's Video
| 1. |
Your Rackspace Account Manager will coordinate a thorough investigation of the cause of the event and present an action
plan to remedy the immediate issue and to prevent similar issues from happening in the future. |
| 2. |
You will have access to a manager 24x7 for issue escalation. If necessary, you will even be able to escalate your issue to a member of our
Executive Team. |
| 3. |
If we fail to meet the commitments of the action plan that was enacted, you may terminate your contract with Rackspace by providing
written notice describing the incidents, 30 days in advance, given that:
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