Fanatical Support isn't just what we do. It's really what makes us, well, us. It's our need to make a difference
in the lives of our customers—no matter how big or small. Really, it's our way of life.
What makes Fanatical Support work? Easy, it's our people (we call them Rackers). They're hard to come by, because
each one has a unique mixture of skills and traits. We congratulate their parents for a job well done.
When you see this symbol, or hear the word "Racker™,"
you know you're getting customer service and technical support from a passionate Rackspace employee in our core
product areas of managed hosting, cloud computing and email and apps hosting.
Meet Joe, a real Racker and all-around good guy. Mouse-over the icons below to learn what makes him tick.