Cloud Servers: All Articles


Setting correct SPF records for your domain's mail server can help in reducing spammers using your domain for nefarious purposes!Contents1 Introduction2 Sender Policy Framework3 Setting SPF3.1 Example3.2 The 'all' setting4...
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- Getting Started -

If your Linux system has become non-bootable or is suffering from critical system errors, you can use Rescue Mode to recover your system data. These problems may be caused by file system corruption, boot file corruption, or other...
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As the administrator for your Cloud Servers, there will be times when you may need to log into one of your servers using the Console feature in the MyCloud Control Panel.To access the console, go to the Server Details screen for...
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Note: UK Cloud customers must use https://mycloud.rackspace.co.uk/ to access our New Cloud Control Panel.The next option you have for controlling the server is to perform a Reboot through the Control Panel.  You...
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The New Cloud Control Panel lets you manage your Rackspace Cloud infrastructure through a simple, intuitive graphical interface. This article introduces you to some of the cool features we've put in place that will make your...
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Product / ServiceDedicatedCloud Managed Operations Service LevelCloud Managed Infrastructure Service Level Support Level Dedicated hosting includes unlimited Fanatical Support for all supported products, services, and...
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Note: UK Cloud customers must use https://mycloud.rackspace.co.uk/ to access our New Cloud Control Panel. Now that you know how to Create a New Server, this article will show you how you can exercise administrative control over...
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 LinuxRackspace Cloud Essentials - CentOS - Installing vsftpdRackspace Cloud Essentials - CentOS - Configuring a user in vsftpdRackspace Cloud Essentials - Ubuntu - Installing vsftpdRackspace Cloud Essentials - Secure File...
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About Cloud NetworksCloud Networks lets you create and manage secure, isolated networks in the cloud.  These networks are fully single tenant and you have complete control over the network topology, IP addressing (IPv4 or...
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Although Rackspace Cloud has taken steps to make your default Cloud Server image as secure as possible, the first line of defense lies in the hands of you, our customer.  Follow these steps immediately after creating your...
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If you are ever having a problem accessing the Control Panel, or any other Rackspace Cloud services, the first place you should check is the Cloud Status page.  This is where we list all maintenances and service-impacting...
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Cloud Servers from The Rackspace Cloud is an affordable, easy-to-use cloud computing infrastructure. Each Cloud Server is a fully-customizable virtualized server instance that a user can launch, maintain, and control with full...
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DescriptionThis article will detail disabling the 'IE Enhanced Security Configuration' setting within Windows Server 2012. Enchanced Security mode limits the exposure of the server to potentially malicious Web content. However,...
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DescriptionThis article will detail installing, testing, and configuring PHP on the Windows Server 2012. This article will use the Microsoft Web Platform Installer (Web PI) method of installation. It will not cover...
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IntroductionFollow this quick-start guide to spin up a Brocade Vyatta vRouter (formerly known as Vyatta network appliance). Keep in mind that the username for logging into the appliance once the appliance is up and running is "...
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 This guide will show you how to add new Cloud Servers and Cloud Load Balancers to your account, as well as how to work with Cloud Files through the File Manager. Cloud ServersRackspace Cloud Essentials  - Creating...
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This guide is designed to get administrators started with Role-Based Access Control (RBAC) and to answer questions about the service. What is RBAC?RBAC is a secure method of restricting account access to authorized users....
The terms PV and PVHVM refer to the virtualization mode used by the hypervisor to run the virtual machine. In general, PVHVM offers better performance than PV, especially for disk and network IO, but is not well supported in...
Rackspace offers the ability to add IPv4 addresses to Cloud Servers in our Classic v1 and Nova server cloud environments for a fee. If you wish to obtain an additional IPv4 address for your server please open a ticket through the...
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Choosing a Linux distributionIf you're new to Linux you'll face a choice between some unfamiliar distributions. In this article we try to de-mystify those choices.So many optionsWhen you're creating a server instance you have to...
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This Second Guide will show you how to add new Cloud Servers and Cloud Load Balancers to your account, as well as how to work with Cloud Files through the File Manager. Cloud ServersRackspace Cloud Essentials - Creating a...
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When you're creating new Rackspace cloud resources it's important to understand what a region is and how to use regions effectively. What is a Region? A region is a collection of one or more data centers with a low latency,...
This article provides you with an overview of the billing resources available to you through the Rackspace website and the Cloud Control Panel. The resources described in this article can help you manage and track the billing for...
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APPLIES TO: RackConnect v2.0, OnMetal Cloud Servers Rackspace now supports OnMetal Cloud Servers with RackConnect. This means you can now enjoy the benefits of OnMetal Cloud Servers-single-tenant, bare-metal, API-driven-combined...
If you are using a Windows server and you only need to upload a few small files from your local machine, you can copy them to your clip board and use Local Resources to paste them to your Windows Cloud Server.  If you have...
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Each Cloud Server comes with two addresses that are available for your use. One address is an external "real-world" IP address that is accessible from the Internet and the other is an internal or "private" IP address.  This...
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Account Services

Getting Fanatical Support for your Rackspace services is now easier than ever! If you have a quick question and need an immediate response, call our Support number or use Live Chat to connect with a Racker who can assist...
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Community - This is the section for our customers to interact and discuss topics related to their Rackspace Cloud services.  You can access the Rackspace Open Cloud Community via the Support menu in the navigation bar...
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Don't Let Spam Filters Ruin Your Bottom Line. Your message is important. And if it doesn't get to your prospects' and customers' inboxes, the impact on your bottom line can be devastating. That's why SendGrid has...
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Knowledge Base - This link will open a new tab for the Rackspace Knowledge Center, a valuable resource containing articles, community discussions, videos, and white papers to help you find all the available information...
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If you are ever having a problem accessing the Control Panel, or any other Rackspace Cloud services, the first place you should check is the Cloud Status page.  This is where we list all maintenances and service-impacting...
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To find the Rackspace Cloud Servers API, do the following (or click here)Log in to the Cloud Control Panel.Click on Support on the Main Menu.Click on API Documentation in the Support menu. Download the appropriate documentation...
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The Rackspace Cloud Terms of Service refer to standard and non-standard images.  This article provides more detail about those terms.Standard ImagesStandard images are all the base images supplied by Rackspace for your...
NOTE: This article refers to the Cloud Sites Control Panel. You can access this interface from the Cloud Control Panel by clicking your username in the upper-right corner of the control panel and selecting Cloud Sites Control...
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Your credit card will first be charged when you sign up for your account. After 30 days have elapsed, you will then be billed for the next month of service. The exact amount may vary as it is based on recurring charges in...
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This article provides you with an overview of the billing resources available to you through the Rackspace website and the Cloud Control Panel. The resources described in this article can help you manage and track the billing for...
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Once a ticket is opened it can be in one of the following four states depending on the work done on it.NewIn progressPending your responseSolvedClosedAs soon as a ticket is opened by a Rackspace Cloud customer it is in the "New"...

Apache

Contents Fedora 10 - Installing Apache and PHP5 Apache Install ServerName Firewall Default Page Chkconfig PHP5 Install Almost   Fedora 10 - Installing Apache and PHP5 Fedora 10 comes with Apache v.2.2....
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Now we have Apache installed and running, we can configure it to serve multiple domains using Virtual Hosts.Do note the layout used in these articles is explained in Multiple Hosts Layout - feel free to use the directories of...
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Let's take a look at the main httpd.conf for our Fedora 10 Apache install.We're not actually going to change a lot at this point, just look at the main settings and see what they mean and what a change will actually do.Contents1...
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Now we have Apache installed and running, we can configure it to serve multiple domains using Virtual Hosts.Do note the layout used in these articles is explained in Multiple Hosts Layout - feel free to use the directories of...
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Securing connections to your website are vital when entering passwords or entering administration areas.This article will take you through creating a self-signed certificate and configuring your virtual host to use https (port...
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Let's take a look at the main httpd.conf for our CentOS Apache install.We're not actually going to change a lot at this point, just look at the main settings and see what they mean and what a change will actually do.Contents1...
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Ubuntu uses a different Apache layout than you may have encountered if you have used Apache with non-Debian based Operating Systems.The differences are not huge and, indeed, help in configuring and deploying websites.Contents1...
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You can create your own custom formats for apache web logs, to record more information or to make them easier to read. Here's how.Changing the log formatIf you know how to read web logs then you may have an idea of how you would...
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At the time of writing, Debian Lenny comes with Apache v.2.2.9-10 and PHP v.5.2.6 and they are easily installed via the default Debian Package Manager 'aptitude'.The advantage of using aptitude is that you will get any security...
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Debian Lenny uses a different Apache layout than you may have encountered if you have used Apache with non-Debian based Operating Systems.The differences are not huge and, indeed, help in configuring and deploying websites....
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The status codes you find in your web logs are useful troubleshooting tools, but only if you know what they mean.Status codesWhen a web browser talks to a web server, the server lets the client know the status of its request by...
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Securing connections to your website are vital when entering passwords or entering administration areas.This article will take you through creating a self-signed certificate and configuring your virtual host to use https (port...
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Whether you are dealing with web server difficulties or just want to see what Apache is up to, your best bet is to look in its logs.Keeping tabs on your web serverPeriodically, you will likely want to know more about what your...
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This article is a continuation of Generate a CSR and will take you from creating and receiving your SSL cert from your authority of choice to installing it in apache. I've chosen to Apache since it is the most common web server...
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As we know, Ubuntu Hardy uses a different layout from other non-Debian based systems - let's move on and take a look at the main apache2.conf and ports.conf.We're not actually going to change a lot at this point, just look at the...
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The End…Now that you have gone through the whole guide and you have installed and created all of the files needed for your installation, you will need to restart NGINX and PHP-FPM. After you restart both services it will be up...
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Ubuntu Hardy Heron comes with Apache v.2.2.8 and PHP v.5.2.4 and they are easily installed via the default Ubuntu Package Manager 'aptitude'.The advantage of using aptitude is that you will get any security updates from Ubuntu (...
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Ubuntu Hardy Heron uses a different Apache layout than you may have encountered if you have used Apache with non-Debian based Operating Systems.The differences are not huge and, indeed, help in configuring and deploying websites....
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The steps in this article guide you through adding pool information to the PHP-FPM setup that you previously completed. When you entered the command to install PHP-FPM, the system created a default configuration for PHP-FPM....
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Well now that we have installing NGINX out of the way, we can proceed to setting up NGINX and PHP-FPM to work on your system.If you are coming from the world of Apache, NGINX will look like Chinese to you. Though you will see...
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You've gotten your system ready to install PHP-FPM.Now this is the most complicated and quite possibly the hardest piece to the setup.Here is the overwhelming and complicated command set that you will need to enter in order to...
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If you followed the Ubuntu Intrepid - Webmin 1.470 article this should be one of the next logical steps in getting a fully webmin manageable LAMP stack. In this article we are going to install the MySQL server and all necessary...
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There are variety of options open to the sysadmin when serving Ruby applications.One of them is thin. This is a 3rd party web server that is proxied to from the main web server (similar to mongrels in a general setup). Let's take...
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This tutorial will walk you through the installation of Webmin 1.470 on a CentOS server. This tutorial assumes you have gone through the CentOS - Setup article.Contents1 Repository Configuration2 Install Pre-Requisites3...
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Now that you've read the preface and know what you're getting yourself into, It is time to get your system ready to install NGINX and PHP-FPM.You can get the source from NGINX and/or add the NGINX repositories to your system....
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Problem:  After issuing a password reset request for a Windows Server acting as a Domain Controller (DC), the password does not reset.Cause:  The Rackspace Cloud Servers Agent service attempts to alter the local...
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This article will lead you through adding a virtual host to apache using the webmin interface. Webmin while being open source, is very powerful for a system admin, if not 100% user friendly.Contents1 First Things First2 The...
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Some web sites dynamically download and display data from a remote site by using an fopen() call with a URL specified. This is highly inefficient and leads to large consumption of Compute Cycles. To resolve this, set up a simple...
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 What is mod_status?While you can get information on the connections being made to apache by checking its access log, if you want more immediate information about what apache is up to you can enable mod_status. This module...
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Now we have Nginx installed (whether via the package manager or from source) we are in a position to serve multiple domains using Virtual Hosts. Do note the layout used in this article is explained here — feel free...
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What is mod_status? While you can get information on the connections being made to apache by checking the access log, if you want more immediate information about what apache is up to you can enable mod_status. This module...
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PrefaceTo preface this article, let me say that this is the exact stack that I have set up and am running on a Rackspace Cloud Server, so I know that it is portable and will work on a multitude of different environments. I have...
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Most people serve more than one domain on their Cloud Server. Whether for different domain names or different subdomains of the same domain, the procedure is the same.Contents1 Overview2 Procedure3 Virtual Hosts4 Multiple...
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What is mod_status? While you can get information on the connections being made to apache by checking its access log, if you want more immediate information about what apache is up to you can enable mod_status. This module...
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In The BeginningThis is a guide on Installing NGINX and PHP-FPM, while running on UNIX File Sockets for your Debian based system.If this statement is making you wonder why you are here, you are either:A- IntriguedB- Google...
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The Swift filesystem for Hadoop (swiftfs, for short) is a Hadoop file system implementation that allows applications such as MapReduce, Pig, and Hive to read and write directly to containers in an OpenStack Swift object store...
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The following article will guide you through installing PHP 5.3 on your CentOS 5.x-based system using the third party webtatic and EPEL package repositories. These package repositories are not officially supported by...
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A variety of options are available to the sysadmin when serving Ruby on Rails applications. One of them is thin, a third-party web server to which the main web server connects by  proxy (similar to Mongrel in a general setup...
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VirtualMin provides functionality for non-root users on their shared hosting accounts. This tutorial will walk you through the installation of VirtualMin on a CentOS 6.4 server.This tutorial assumes the following:You have gone...
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Apache Tomcat

This tutorial will walk you through installing Tomcat 6 on CentOS 5. This installation assumes you have walked through the CentOS - Setup article.Contents1 Acquiring JRE/JDK2 Installing3 Installing Ant and Tomcat4 Set JAVA_HOME5...
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The article below is an official Ubuntu walk-through for setting up Apache Tomcat 6 on a standard Ubuntu 8.10 installation. This document has been tested to work with Cloud Servers. https://help.ubuntu.com/10.04/...
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API

Rackspace Cloud Servers has introduced a new architecture for Linux and Microsoft Windows servers called Performance Cloud Servers. This article describes some of the major features and benefits that this new offering provides:...
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Developer ResourcesRackspace Cloud API documentation for the following resources can be found at: http://docs.rackspace.com/apiNext Gen Cloud ServersFirst Gen Cloud ServersCloud Load BalancersCloud DNSCloud IdentityCloud...
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To find the Rackspace Cloud Servers API, do the following (or click here)Log in to the Cloud Control Panel.Click on Support on the Main Menu.Click on API Documentation in the Support menu. Download the appropriate documentation...
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Note: Rackspace Cloud customers in the UK should use https://mycloud.rackspace.co.uk/ the new Control Panel. After you have an understanding of the new Cloud Control Panel from the Control Panel Overview, you should be able to...
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Application Development

To find the Rackspace Cloud Servers API, do the following (or click here)Log in to the Cloud Control Panel.Click on Support on the Main Menu.Click on API Documentation in the Support menu. Download the appropriate documentation...
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To run Java applications on Rackspace Cloud Servers you will need a copy of the JRE (Java Runtime Environment) or the JDK (Java Development Kit) installed on your server. Most Linux distributions include an open source version of...
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Application Frameworks

If you've followed the previous article you should have Apache and mod_wsgi ready to serve an app for you.In this article we'll create a basic Django app and setup the virtual host that will allow Apache and mod_wsgi to work...
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If you've followed the previous article you should have Apache and mod_python ready to serve an app for you.In this article we'll create a basic Django app and setup the virtual host that will allow Apache and mod_python to work...
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Following from the django install article, we now look at one way of serving our application.mod_wsgi is a simple to use (and setup) tool for serving python based web applications from Apache. It also has the added benefit of...
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Following from the django install article, we now look one way of serving our application. mod_python is a simple to use (and setup) tool for serving python based web applications from Apache. This article will walk you through...
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This series of articles will take you through the installation and deployment of a Django based web application.Ubuntu Hardy - mod_python InstallationUbuntu Hardy - Using mod_python to Serve Your ApplicationUbuntu Hardy -...
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Arch Linux

Contents1 Introduction2 Read These If You're New To Cloud Servers3 Read These If You're New To Linux4 Secure Your Server4.1 Policies4.2 Monitoring4.3 Access Control4.3.1 Firewalls4.4 Cryptography4.4.1 SSL4.5 Malicious Code5 Use...
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This article will walk you through setting up a base Arch 2007.08 Cloud Servers install and preparing it for installation of other services, such as Apache, Postfix, or other server applications.Contents1 Log in2 User...
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A strong understanding of file and directory permissions is vital for a strong understanding of the Linux operating system as a whole. In this article, we will begin by offering a general overview as well as a couple of examples...
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Backups

Rackspace Cloud Servers has introduced a new architecture for Linux and Microsoft Windows servers called Performance Cloud Servers. This article describes some of the major features and benefits that this new offering provides:...
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Billing

How am I billed for Rackspace services? How can I estimate my monthly bill? Why am I still being billed?  I never used the services. I don't agree with my bill.  How can I view usage? I don't agree with my bill...

CentOS/Fedora/Red Hat Enterprise Linux

Contents1 Introduction2 Read These If You're New To Cloud Servers3 Read These If You're New To Linux4 Secure Your Server4.1 Policies4.2 Monitoring4.3 Access Control4.3.1 Firewalls4.4 Cryptography4.4.1 SSL4.5 Malicious Code5 Use...
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Contents1 Introduction2 Read These If You're New To Cloud Servers3 Read These If You're New To Linux4 Secure Your Server4.1 Policies4.2 Monitoring4.3 Access Control4.3.1 Firewalls4.4 Cryptography4.4.1 SSL4.5 Malicious Code5 Use...
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RedHat Enterprise Linux 5.3 ships with a default iptables ruleset installed that will reject all incoming traffic. Before you can use some services you must add rules to iptables so the services will work. Below is a list of...
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This CentOS article will take you from a 'barebones' CentOS Server to a secured and up to date Server ready for your software (or whatever you use the Server for).Contents1 Log in1.1 Windows Clients1.2 Mac / Linux Clients2 User...
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Although Rackspace Cloud has taken steps to make your default Cloud Server image as secure as possible, the first line of defense lies in the hands of you, our customer.  Follow these steps immediately after creating your...
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Fedora 11 ships with a default iptables ruleset installed that will reject all incoming traffic. Before you can use some services you must add rules to iptables so the services will work. Below is a list of common rules that...
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How to install RHEL EPEL repository on Centos 5.x or 6.xThe following article will describe how to configure a CentOS 5.x-based or Centos 6.x-based system to use Fedora Epel repos and third party remi package repos. These...
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Nowadays, the average survival time (time it takes to become infected with malware) of an unpatched computer connected directly to the Internet is less than eight minutes. The importance of keeping a Cloud Server's packages up-to...
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Fedora 10 ships with a default iptables ruleset installed that will reject all incoming traffic. Before you can use some services you must add rules to iptables so the services will work. Below is a list of common rules that...
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We will provide instructions for Installing Munin Monitoring Systems on Ubuntu and Centos/Fedora/Redhat. Munin is a monitoring system that will provide you with your Server stats on a simple to read website.There are two parts of...
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Contents1 Introduction2 Read These If You're New To Cloud Servers3 Read These If You're New To Linux4 Secure Your Server4.1 Policies4.2 Monitoring4.3 Access Control4.3.1 Firewalls4.4 Cryptography4.4.1 SSL4.5 Malicious Code5 Use...
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Having a problem keeping your web services running after a reboot? This article will help you through the .rpm architecture version of run level start up manipulation. We're going to go over setting a service (i.e. Apache, MySQL...
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Contents1 Introduction2 Package Managers and Repositories2.1 APT/Dpkg (Debian, Ubuntu)2.2 Yum/RPM (CentOS, Fedora, Red Hat)2.3 Pacman (Arch)2.4 Emerge/Portage (Gentoo)2.5 But what if the software I'm looking for isn't in the...
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A strong understanding of file and directory permissions is vital for a strong understanding of the Linux operating system as a whole. In this article, we will begin by offering a general overview as well as a couple of examples...
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If you come across a situation where you are unable to login as root to your Linux Cloud Server through a standard ssh connection, but you can login with the console in the Control Panel, a likely cause is that remote...
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Contents1 Introduction2 Read These If You're New To Cloud Servers3 Read These If You're New To Linux4 Secure Your Server4.1 Policies4.2 Monitoring4.3 Access Control4.3.1 Firewalls4.4 Cryptography4.4.1 SSL4.5 Malicious Code5 Use...
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Contents1 Introduction2 Read These If You're New To Cloud Servers3 Read These If You're New To Linux4 Secure Your Server4.1 Policies4.2 Monitoring4.3 Access Control4.3.1 Firewalls4.4 Cryptography4.4.1 SSL4.5 Malicious Code5 Use...
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This article will take you from a 'barebones' Fedora 10 Cloud Server to a secured and up to date Cloud Server ready for your software (or whatever you use the Cloud Server for).Not only that, you will have a better understanding...
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This article will cover a simple server hostname change in CentOS. By default your server will be kicked with the server's given name as the hostname. Some software such as CPanel require a valid Fully Qualified Domain Name or...
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Content Management Systems

Rackspace Deployments for Cloud Servers simplifies the process of creating a WordPress environment, either as a stand-alone server or in a multiple-server cluster. This guide covers the process of deploying your servers and...
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This article will walk you through migrating your Drupal database from Cloud Sites to Cloud Servers.A few pieces of advice that should be noted before beginning:Cloud Servers does not have a direct way to talk to Cloud Sites....
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Shopping cart software offers more than just payment processing. Most programs come packed with a variety of features to enable you to create and manage an online store. Options include everything from webpage and storefront...
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Wordpress is a content management system originally developed for blogging, but has beed greatly expanded through widgets, themes and plugins. Complete the following steps to install WordPress on Ubuntu 12.04.Pre-reqsClean...
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This tutorial walks through the process of manually adding an additional WordPress site to an existing WordPress Deployment on Cloud Servers. Note that in most situations, it's better to create a new WordPress Deployment for...
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This guide provides the following instructions for adding a new node to scale a multinode WordPress environment that was created by using Rackspace Deployments. - [Creating the Node](#creating) - [Preparing the New Node](#...
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Wordpress is a content management system originally developed for blogging, but has been greatly expanded through widgets, themes and plugins. Complete the following steps to install WordPress on a CentOS 5/6.Pre-reqsClean...
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[fchome]:http://fileconveyor.org/ "Fileconveyor Project Home" There are many file syncing applications out there, but few work the way we want them to or are as versatile as an open source application called [fileconveyor][...

Content Management Systems

This article will walk you through migrating your Drupal database from Cloud Sites to Cloud Servers.A few pieces of advice that should be noted before beginning:Cloud Servers does not have a direct way to talk to Cloud Sites....
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Control Panel Software

This tutorial will walk you through installing cPanel and WHM (WebHost Manager) 11.24 on your CentOS or Red Hat Enterprise Linux Cloud Server. This tutorial is only one example, as there are multiple ways that you can configure...
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Cloud Networks lets you attach an isolated network to new next generation Cloud Servers (or to existing servers via the Cloud Networks API). You can choose to attach or remove the following networks to or from a Cloud Server...
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Cloud Networks allows you to attach an isolated network to a new Cloud Server during the server creation process. Existing servers can also be attached to an isolated network, but this is only possible via the Cloud Networks API...
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What is CIDR?Classless Inter-Domain Routing (CIDR), is a range of IP addresses used by a network. A CIDR address looks like a normal IP address except that it ends with a slash followed by a number. The number after the slash...
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With Cloud Networks you can create a virtual layer 2 network that you can attach to a new Cloud Server. This feature lets you keep your Cloud Server separate from the Rackspace network, the internet, or both.Cloud Network...
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OverviewThis tutorial will walk you through the installation of Webmin 1.470 on an Ubuntu 12.04 LTS (Precise Pangolin) server. This tutorial assumes you are working on a brand new server with nothing else installed.Note: You must...
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If you followed the Ubuntu Intrepid - Webmin 1.470 article this should be one of the next logical steps in getting a fully webmin manageable LAMP stack. In this article we are going to install the MySQL server and all necessary...
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 This guide will show you how to add new Cloud Servers and Cloud Load Balancers to your account, as well as how to work with Cloud Files through the File Manager. Cloud ServersRackspace Cloud Essentials  - Creating...
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This article will lead you through adding a virtual host to apache using the webmin interface. Webmin while being open source, is very powerful for a system admin, if not 100% user friendly.Contents1 First Things First2 The...
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This tutorial will walk you through the installation of Webmin 1.470 on a CentOS server. This tutorial assumes you have gone through the CentOS - Setup article.Contents1 Repository Configuration2 Install Pre-Requisites3...
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This tutorial will walk you through installing ISPConfig 3 on your Ubuntu Intrepid system.The following assumptions are made in this article:You have walked through the initial Ubuntu Setup DocumentationYou are logged in as a...
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This article will explain how to install a working single domain free install of the Plesk 9.0 control panel. Plesk is a control panel like HSphere or CPanel, that creates an environment for people who would like to have an out...
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Databases

What is ObjectRocket?ObjectRocket is a Database as a Service based on the popular MongoDB database. The ObjectRocket infrastructure has been designed for MongoDB.Learn more by reading the ObjectRocket API Overview and...
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DNS

In this article we are going to learn how to add a reverse DNS record (also known as a PTR record) to map your server's IP address to a domain name. The process is fairly simple so let's jump in and add our first reverse DNS...
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Warning: Email in the Cloud (Rackspace or otherwise), even with today's vast standards, is considered to be "best effort" without any guarantees for reliability or deliverability. Follow the steps below to have a better email...
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In this article we discuss adding Google Apps MX records to a domain managed via the New Cloud Control Panel.DNSIf you haven't already, be sure you verify your domain with Google Apps through their administrative interface.Once...
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So far, we have prepared the Cloud Server, installed Postfix, and had a quick look at the postfix main.cf file.From that solid base, we can send mail and we know it all works according to plan. Now we can move onto receiving...
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If you ever need to check the status of your DNS records, Windows has a built-in tool for just that task. There are a number of reasons you may want to do this, for example to check that any updates are correct or to troubleshoot...
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Manual DNSThere may be times you need to change your server's DNS settings, either because you find they're misconfigured or because you want to use your own. Fortunately there isn't a lot of work involved in changing the DNS...
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Problem:  After issuing a password reset request for a Windows Server acting as a Domain Controller (DC), the password does not reset.Cause:  The Rackspace Cloud Servers Agent service attempts to alter the local...
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Manual DNSThere may be times you need to change your server's DNS settings, either because you find they're misconfigured or because you want to use your own. Fortunately there isn't a lot of work involved in changing the DNS...
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When you purchase an additional IPv4 address for your Windows Cloud Server, follow these simple steps to configure it properly. From the Start Menu, open the Network Control Panel. Open the Network and...
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Setting correct SPF records for your domain's mail server can help in reducing spammers using your domain for nefarious purposes!Contents1 Introduction2 Sender Policy Framework3 Setting SPF3.1 Example3.2 The 'all' setting4...
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By now, you have built your server, made it secure, and uploaded content to your server.  The last step in the First 48 Hour Essentials is to configure your DNS so the rest of the Internet knows where to find your site.The...
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Have you just made DNS changes but aren't sure if they're correct? Don't want to wait for the changes to propagate before discovering a small typo?No problem. Using the common but often ignored command dig (domain information...
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Separating signal from noiseIn the previous article we made all of our test responses tidy and to-the-point by adding "+short" to the options we fed the dig command. As you learn how to interpret dig results you might want to...
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In the previous article you learned how to identify the Rackspace Cloud Nameservers, and that you will have to update them with your current domain registrar in order to transfer an existing domain to be served from your new...
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The Domain Name System is essentially the phonebook for the Internet. It manages the relationships between IP addresses (the phone numbers), and domains (individuals and corporations). All domains and their components, such as...
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FAQ

Cloud ImagesWhere is the documentation?What is Cloud Images and how does it relate to Glance?What does Cloud Images expose, exactly?Why are the Glance operations being exposed?What kind of new functionality can be accessed with...
You have just learned how to restore servers from an image. These images are ideal for use as templates or "gold images", so that you can easily restore to a known configuration or rapidly deploy additional Cloud Servers. This...
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File Transfers and File Sharing

This tutorial will walk you through installing the command-line FTP client commonly known as 'ftp'. This application is available by default on most distributions with a standard install but because we use a minimal install it...
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[fchome]:http://fileconveyor.org/ "Fileconveyor Project Home" There are many file syncing applications out there, but few work the way we want them to or are as versatile as an open source application called [fileconveyor][...
In the last article, CentOS - Installing vsftpd, we walked through setting up a working install of vsftpd. This article will be fairly short, we're going to walk through creating a system user and chrooting (jail - isolation...
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rsync is cool. What would be even cooler would be excluding particular files or even a whole folder from the backup process.That's no problem using the rsync '--exclude' option.Contents1 Why?2 Single files and folders3 Multiple...
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How to install RHEL EPEL repository on Centos 5.x or 6.xThe following article will describe how to configure a CentOS 5.x-based or Centos 6.x-based system to use Fedora Epel repos and third party remi package repos. These...
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Following the previous articles in this series, you should now have an active Cloud Server that is secured and has scheduled backups configured. Next, you'll want to upload your web content to the server. When you think of...
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 LinuxRackspace Cloud Essentials - CentOS - Installing vsftpdRackspace Cloud Essentials - CentOS - Configuring a user in vsftpdRackspace Cloud Essentials - Ubuntu - Installing vsftpdRackspace Cloud Essentials - Secure File...
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This article addresses a known error with Windows Firewall when creating FTP sites in all versions of Windows Server 2008Windows Firewall Settings If you are unable to access your newly created FTP site, this is most likely due...
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This article will address how to install and set up FTP services in both IIS 6.0 (Windows Server 2003) and 7.0 (Server 2008) and walk through creating an FTP siteInternet Information Services FTP services in Windows do require...
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Backing up files on a regular basis is an integral part of administering your server.One way is to download each and every file when you want to save them. However, rsync makes the task a lot easier as it only downloads files...
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We saw how easy it was to use rsync and how to exclude files from the rsync backup.To make things even easier, we can set up an automatic rsync and place the files into daily folders.Contents1 Automation2 Bash Script3 Create4...
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This tutorial will demonstrate how to setup an NFS share using your Cloud Server and the Wuala online backup service. This service available to users with 1GB of storage space for free. Additional storage may be purchased as you...
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This article will walk you through setting up a Linux user with read and write permissions for your web document root, usually the /var/www/ directory. Connecting with this user via SFTP will let you upload your website content...
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Introduction to WinSCP WinSCP is an open-source, free sftp and ftp client for Windows. Its main function is safe copying and transfer of files between local and remote computers. In this article we'll talk about...
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When configured, lsyncd is a replication service that will run on the "master" server to ensure the same data exists on all "slave" servers. The lsyncd process monitors the web content directory and replicates changes every few...
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If you are having difficulty starting NFS on any Ubuntu Cloud Server, and the init script returns a "no support in current kernel" error, first ensure that your kernel does indeed support NFS: # zcat /proc/config....
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This tutorial will walk you through installing the command-line FTP client commonly known as 'ftp'. This application is available by default on most distributions with a standard install but because we use a minimal install it...
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If you are using a Windows server and you only need to upload a few small files from your local machine, you can copy them to your clip board and use Local Resources to paste them to your Windows Cloud Server.  If you have...
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The steps in this tutorial are very similar to installing vsftpd on CentOS, with a few differences in syntax for installing the VSFTPd FTP daemon on Ubuntu 8.10.To install VSFTPd you will use the 'apt-get' package management...
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FTP

Installation RequirementsPrior to installing FTP the IIS 8.0 role must be added to the Windows Server 2012 instance. If you have previously installed the IIS role without FTP support this article will walk you through setting it...
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Gentoo Linux

Contents1 Introduction2 Read These If You're New To Cloud Servers3 Read These If You're New To Linux4 Secure Your Server4.1 Policies4.2 Monitoring4.3 Access Control4.3.1 Firewalls4.4 Cryptography4.4.1 SSL4.5 Malicious Code5 Use...
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Contents1 Introduction2 Read These If You're New To Cloud Servers3 Read These If You're New To Linux4 Secure Your Server4.1 Policies4.2 Monitoring4.3 Access Control4.3.1 Firewalls4.4 Cryptography4.4.1 SSL4.5 Malicious Code5 Use...
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These Gentoo articles will take you from a ‘barebones’ Gentoo Server to a secured and up to date Server ready for your server software (or whatever you use the Server for).Securing your Server as soon as possible is a great way...
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A strong understanding of file and directory permissions is vital for a strong understanding of the Linux operating system as a whole. In this article, we will begin by offering a general overview as well as a couple of examples...
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If you come across a situation where you are unable to login as root to your Linux Cloud Server through a standard ssh connection, but you can login with the console in the Control Panel, a likely cause is that remote...
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High Availability - HA

Because more customers are requesting high availability (HA) setups with load balancing, Rackspace has implemented HAProxy as a software load balancer on cloud servers. When you choose the size of the load balancer, be sure to...
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 This guide will show you how to add new Cloud Servers and Cloud Load Balancers to your account, as well as how to work with Cloud Files through the File Manager. Cloud ServersRackspace Cloud Essentials  - Creating...
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Note: Rackspace Support cannot assist with master-master replication setups due to the complexity of configuration and likelihood of error.  As an alternative to direct MySQL master-master replication, consider either our...
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IIS and ASP.NET

The following article will demonstrate how to Configure Load Balanced Sites with SSL offloading using IIS. Take a look at the following instructions:Create a web server to use a template1. Create a web server and set up your...
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Custom 404's can be set for ASP and .NET sites by adding the following code to the bottom of the web.config file before the final </configuration>. You will need both options to redirect all 404's. Classic ASP and Static...
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Custom 404's can be set for ASP and .NET sites by adding the following code to the bottom of the web.config file before the final </configuration>. You will need both options to redirect all 404's. Classic ASP and Static...
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Installing IIS (IIS 8.0) on Windows Server 2012This article walks you through setting up the IIS 8.0 role on Windows Server 2012 through the use of the Server Manager. This article will not provide assistance on additional...
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Directory listing can be added by using an asp page. Instructions to do this can be found on Microsoft's Support Site by following this link:http://support.microsoft.com/kb/224364You can also do directory listing via the web....
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Directory listing can be added by using an asp page. Instructions to do this can be found on Microsoft's Support Site by following this link:http://support.microsoft.com/kb/224364You can also do directory listing via the web....
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IPv6

ContentsInternet AddressesThe numbers behind the namesIPv4IPv6Co-existenceDNSInterpreting an IPv6 addressSubnets and prefixesSummaryInternet AddressesThe Internet is a big complicated network of computers and routers passing data...
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This article briefly describes a method of identifying which network interfaces on a Linux server are associated with which IP addresses. ### IPv4 You can get a simple list of the network interfaces and IPv4 addresses on...
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Linux and PHP

OverviewThe phpMyAdmin package allows you to interact (manage dbs, tables, columns, users, etc) with your database through a PHP GUI. This article will detail installing the phpMyAdmin web interface on the Ubuntu 12.04 LTS (...
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How to install RHEL EPEL repository on Centos 5.x or 6.xThe following article will describe how to configure a CentOS 5.x-based or Centos 6.x-based system to use Fedora Epel repos and third party remi package repos. These...
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Linux IPTables

PrefaceBeginning Server SizeCreating your first UserCreating your GroupsSetting Up SSH On your ServerSetting up your SSH KeySetting Up your Initial FirewallSetting Up your sudoers fileSetting Up Fail2BanPreforming a System...
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In the previous article we installed and configured the basics of Courier. Now we need to open the ports in our firewall so we can access those services.There are standard ports that are used to access most services.For...
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IP tables is a firewall and networking tool available to all Linux Distros and operates by analyzing packets at the kernel level as they are received.Contents1 Introduction2 The Base Ruleset2.1 Reading the Ruleset2.2 Policies3...
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Note: The commands and utilities in this article have been tested on a Debian Cloud Server. They are not guaranteed to function correctly on other distributions. However, the General Package Installation Guidelines article may...
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RedHat Enterprise Linux 5.3 ships with a default iptables ruleset installed that will reject all incoming traffic. Before you can use some services you must add rules to iptables so the services will work. Below is a list of...
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Fedora 11 ships with a default iptables ruleset installed that will reject all incoming traffic. Before you can use some services you must add rules to iptables so the services will work. Below is a list of common rules that...
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Fedora 10 ships with a default iptables ruleset installed that will reject all incoming traffic. Before you can use some services you must add rules to iptables so the services will work. Below is a list of common rules that...
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Although Rackspace Cloud has taken steps to make your default Cloud Server image as secure as possible, the first line of defense lies in the hands of you, our customer.  Follow these steps immediately after creating your...
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Note: The commands and utilities in this article have been tested on a Debian Cloud Server. They are not guaranteed to function correctly on other distributions. However, the General Package Installation Guidelines article may...
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To understand what exactly a firewall is, it is necessary to first understand what the Internet is. The Internet is, simply put, a web-like network of computers -- nothing more, nothing less. Some computers (like your laptop)...
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By Popular demand, here is a sample ruleset for iptables. Disclaimer: This is only a template to help you build an iptables ruleset that will best fit your solution, it is not intended to be a security standard nor will it fit...
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Linux MySQL

Contents1 Abstract2 Introduction3 SQL Injection Examples4 Cheat Sheet On SQL Injection Attacks Against MySQL Databases5 SQL Injection by Exploiting the INFORMATION_SCHEMA6 Preventing MySQL SQL Injections7 Summary8...
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Problem:  After issuing a password reset request for a Windows Server acting as a Domain Controller (DC), the password does not reset.Cause:  The Rackspace Cloud Servers Agent service attempts to alter the local...
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Linux Tools

Oldie but goodie: crontabThere's one more approach that can be taken when scheduling jobs with cron, and that's the "crontab". The crontab is the oldest and most standard approach to scheduling with cron, so you'll occasionally...
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Fine-grained control: cron.dWe've talked about using basic cron directories to run tasks on a standard schedule, but what if you want a schedule that's a bit less standard? What if you want to run a script every five minutes, or...
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The previous article, Generating and Viewing Awstats Reports explained how to manually run awstats reports. In this article, we will review the steps you need to automate report generation. This procedure eliminates the need to...
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What is cron? Your server runs maintenance scripts on regular schedules behind the scenes. Some run nightly, some weekly, some might even run every five minutes. The scheduling for those tasks is done through a system called...
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Awstats in actionThe first article in this series, Installing awstats on Linux, taught you how to how to install and configure awstats for your site. In this article, we will explain how to generate reports from the command line...
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Networking issues can be problematic when working on a remote server. If you accidentally break your Cloud Server's networking capabilities, you may find yourself locked out of any remote connection. However, many networking...
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Vi (and its updated cousin, vim) is a text editor that is available on most Linux and Unix servers.  Once you get comfortable with it you'll find vi is a fast and powerful editor.Why viSince you'll routinely be editing files...
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Swap is space on a disk that is reserved to be used as virtual memory. When a Linux server runs out of memory, the kernel can move inactive processes into swap to make room for active processes in the working memory.A swap...
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When transferring files and backing up data from one computer to another, the smaller the file and the fewest number of files speeds up the process enormously.This article concentrates on compressing and uncompressing files and...
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As of October 28, 2013, Cloud Servers built using our base Linux images will be created without a dedicated swap partition and “swappiness” (a measure of how the Linux kernel will try to use swap memory) set to 0. Any Linux Cloud...
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The awstats program is a versatile tool for generating web traffic reports. In this article we will review a simple awstats installation to track statistics for your cloud site.Web log analysisIf you run a web site, you might be...
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How to install RHEL EPEL repository on Centos 5.x or 6.xThe following article will describe how to configure a CentOS 5.x-based or Centos 6.x-based system to use Fedora Epel repos and third party remi package repos. These...
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Nowadays, the average survival time (time it takes to become infected with malware) of an unpatched computer connected directly to the Internet is less than eight minutes. The importance of keeping a Cloud Server's packages up-to...
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In addition to CPU, RAM, and disk space configuration, you may view additional disk, I/O, and networking information about available Cloud Servers. Use this information to help you decide which Cloud Server is right for your...
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Tcpdump is a powerful network debugging tool that can be used for intercepting and displaying packets on a network interface. An important feature of tcpdump is a filter that allows you to display only the packets you want to see...
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Note: There is an alternative to top provides a more user-friendly interface called htop. See our article on it here: System Monitoring with htopContents1 Introduction2 Full output3 Details4 Columns5 Memory6 CPU7 Favourite view8...
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This article is a spawn off the original top article. You may view it here: System Monitoring with top Contents 1 Introduction 2 Installing in CentOS/RHEL/Fedora 3 Installing in Ubuntu/Debian...
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We will provide instructions for Installing Munin Monitoring Systems on Ubuntu and Centos/Fedora/Redhat. Munin is a monitoring system that will provide you with your Server stats on a simple to read website.There are two parts of...
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This article describes the steps required to modify an older first-generation Cloud Server to boot from a kernel installed in the instance using pv-grub.  Older first-generation servers load their kernel from the host...
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The iotop utility provides an easy-to-use interface for monitoring swap and disk I/O on a per-process basis.Watching the diskSometimes you get more disk activity on your system than you would like. Maybe you saw the problem by...
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Using netcatIf you have a network service that's not behaving like it should but you know it's listening to a network port, you can take a closer look at a connection to the program to see if it reveals the problem.We will now...
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Here we look at the basic scripting options for dstat as well as an overview of its external modules.All-powerfulWell, not that. But it can feel a little like that when you fiddle with some more advanced aspects of dstat. Because...
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 This guide will show you how to add new Cloud Servers and Cloud Load Balancers to your account, as well as how to work with Cloud Files through the File Manager. Cloud ServersRackspace Cloud Essentials  - Creating...
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netstatIf you're troubleshooting a service that you know is running normally the next step is to make sure it's listening to the right network port.The netstat command shows the services listening to ports on a Linux server along...
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For a flexible reporting tool that can yield information ranging from CPU use to the top I/O-consuming process look no further than dstat.All-seeingWell, maybe not "all-seeing", but it made for a catchy header. Though dstat does...
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Checking system loadIf the demands being placed on a running program cause it to request excessive resources from your server this can lead to poor performance and system instability.UptimeFirst let's check the load on your...
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Applying knowledgeIn the previous article we talked about what logrotate does and how you can configure it. In this article we'll apply this new knowledge to putting together a log rotation solution for a custom virtual host or...
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Is the program running? The first step in troubleshooting a network service is to make sure the program is running. service To check that the program is running we will start by...
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What is logrotate?It may surprise you to learn that logrotate is a program used to rotate logs. It's true! The system usually runs logrotate once a day, and when it runs it checks rules that can be customized on a per-directory...
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Munin uses plug-ins to determine what data is gathered and reported. It includes several plug-ins for the types of data most people would be interested in, but not all of those plug-ins are enabled on a fresh installation.What...
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Troubleshooting Internet servicesThis article series provides a set of steps for troubleshooting general issues accessing a network service, like sending an e-mail using your mail server or viewing a webpage on your web server....
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Following the article about installing munin monitoring systems, if you want to monitor additional servers you'll need to install a munin node service on each.What's a munin node?A munin node is a data collector for munin that...
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Warning: 32-Bit Linux operating systems are no longer supported by Rackspace. You will take your own responsibility and risks for downgrading your cloud server to 32-Bit Linux OS. Standard Rackspace Cloud Control Panel features...
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This article will walk you through installing ffmpeg on Ubuntu Intrepid. This article assumes that you have completed the Ubuntu Intrepid Setup Guide, are working from a clean server, and you are logged in as a non-root user with...
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When troubleshooting issues with your Linux server one of the most useful resources at your disposal is the humble log file, recording your system's activity and any problems it's encountered. The following guide shows the...
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Contents1 Introduction2 Package Managers and Repositories2.1 APT/Dpkg (Debian, Ubuntu)2.2 Yum/RPM (CentOS, Fedora, Red Hat)2.3 Pacman (Arch)2.4 Emerge/Portage (Gentoo)2.5 But what if the software I'm looking for isn't in the...
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Warning: Repartitioning a Cloud Server is a high-risk operation unsupported by Rackspace. Data on the server may be destroyed permanently. After repartitioning standard Cloud Server operations including backup, restore,...
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In this last entry in our series on Linux file permissions we look at the umask and some more advanced file permissions. We also throw in some discussion of other file types you may see in a directory listing. Odds and ends We'...
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The kernelDeep at the core of any Linux installation is the kernel, the bundle of instructions that ties the whole system together. Without the kernel Linux isn't Linux - indeed, technically Linux is just the kernel. Everything...
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Now we look at the other way chmod can be used - with numbers. This is the more commonly-used format, but also the least user-friendly.The other chmod: with mathYou've learned how to use chmod with symbolic values, but there's...
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We've done the thinking and the seeing, now to start the doing. Continuing our series on file permissions, we look at using the chmod command.Changing permissionsIn the previous article in this series we learned how to use the "...
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Once you understand Linux file permissions, the next step on the road to enlightenment is learning how to check the permissions for a file or directory.Checking permissionsIf you’ve been through the previous article in this...
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This article briefly describes a method of identifying which network interfaces on a Linux server are associated with which IP addresses. ### IPv4 You can get a simple list of the network interfaces and IPv4 addresses on...
0 Comments
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Linux file permissions are strange and wondrous things. Start down the path of understanding by looking at the core concepts behind them before moving on to practical applications.This series will start with the basics and move...
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This tutorial will walk you through setting up a point-to-point VPN tunnel between your Cloud Servers. This type of connection will use the internal network interface (eth1) so you will not be charged for bandwidth. This walk-...
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To run Java applications on Rackspace Cloud Servers you will need a copy of the JRE (Java Runtime Environment) or the JDK (Java Development Kit) installed on your server. Most Linux distributions include an open source version of...
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You have just learned how to restore servers from an image. These images are ideal for use as templates or "gold images", so that you can easily restore to a known configuration or rapidly deploy additional Cloud Servers. This...
14 Comments
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This article will walk you through installing ffmpeg on CentOS 5.2. This article assumes that you have completed the CentOS Setup Guide, are working from a clean server, and you are logged in as a non-root user with sudo...
0 Comments
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When should I use Rescue Mode?If your Linux system has become non-bootable or is suffering from critical system errors, you can use Rescue Mode to recover your system data. These problems may be caused by file system...
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If you come across a situation where you are unable to login as root to your Linux Cloud Server through a standard ssh connection, but you can login with the console in the Control Panel, a likely cause is that remote...
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PrefaceBeginning Server SizeCreating your first UserCreating your GroupsSetting Up SSH On your ServerSetting up your SSH KeySetting Up your Initial FirewallSetting Up your sudoers fileSetting Up Fail2BanPreforming a System...
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One of the great advantages of using Rackspace Cloud Servers is the flexibility that you have to purchase only the amount of computing power you need.  When business is good and you need increased server capacity, you can...
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Load Balancing

So this article will be a continuation of Simple Load Balancing and will use extensions from Installing an SSL certificate. What we are going to do is build a load balancer using the skeleton from the last article and encrypt all...
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Note: This article was written before the introduction of Cloud Load Balancers, which is our recommended solution for Load balancing, but customers may still wish to try this procedure so we have left it available for legacy...
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Rackspace Cloud Servers has introduced a new architecture for Linux and Microsoft Windows servers called Performance Cloud Servers. This article describes some of the major features and benefits that this new offering provides:...
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 This guide will show you how to add new Cloud Servers and Cloud Load Balancers to your account, as well as how to work with Cloud Files through the File Manager. Cloud ServersRackspace Cloud Essentials  - Creating...
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Mail Servers

If you run your own mail server you'll want it to run spam filtering software to reduce the number of unsolicited emails your users receive.  SpamAssassin is an effective spam filter that's relatively easy to install and run...
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Since IP addresses are dynamically assigned in cloud servers, the IP space has been declared unfit for email use. This means that major blacklist providers have stated that email coming from cloud servers should not be accepted....
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Managed Operations

Managed Operations provides support beyond Managed Infrastructure, including direct assistance with resizes, snapshots, host machine issues, adding and removing servers, and managing IP addresses. To ensure Fanatical Support...
Linux patching comes directly from vendors or distribution communities. The exception is Red Hat Enterprise Linux, which feeds updates through a data center specific proxy server. The proxy's authoritative data is the Managed Red...
Managed Operations provides support beyond Managed Infrastructure, including direct assistance with resizes, snapshots, host machine issues, adding and removing servers, and managing IP addresses. To ensure Fanatical Support,...
All Windows patches for Cloud Servers with a Managed Operations Service Level come from Microsoft and are tested in-house before being deployed to the servers.The patches are deployed to the server generally three weeks after...
Managed Operations for Windows 2012 Servers includes resizes, snapshots, host machine issues, adding and removing servers, and managing IP addresses. To ensure Fanatical Support, Rackspace provides support for specific software...
We will provide instructions for Installing Munin Monitoring Systems on Ubuntu and Centos/Fedora/Redhat. Munin is a monitoring system that will provide you with your Server stats on a simple to read website.There are two parts of...
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Standard images are images supplied by Rackspace and supported for your Rackspace Cloud account's type and service level.  The distinction between standard and non-standard images is described in detail in the Knowledge...
What does it mean to have a Rackspace Managed Operations account?A Rackspace Managed Operations account extends the managed support level from our Managed Hosting offering into our Cloud offering. This offer provides an...

Microsoft .NET

Situation: You have installed the .Net Framework 3.5 or .Net Framework 3.5 SP1 successfully and without error but Server Manager and IIS report that either 3.0 or 2.0 is installed. Reason: Frameworks 3.0 and 3.5...
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Custom 404's can be set for ASP and .NET sites by adding the following code to the bottom of the web.config file before the final </configuration>. You will need both options to redirect all 404's. Classic ASP and Static...
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Directory listing can be added by using an asp page. Instructions to do this can be found on Microsoft's Support Site by following this link:http://support.microsoft.com/kb/224364You can also do directory listing via the web....
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Migrations

Performance Cloud Servers offer an increase in drive and networking speed,but there are some factors to consider before moving your current environment. This checklist provides information that you need to consider to ensure that...
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This scenario describes the migration of a Backbone.js, Node.js, and MongoDB application from Amazon Web Services (AWS) to the Rackspace Cloud. It takes an estimated 30 minutes to complete, if you follow the instructions step by...
PLEASE NOTE: This article is intended as a guide and not a step-by-step process. This guide assumes you are familiar with Linux system administration and the rsync utility. DO NOT RUN the commands in this article if you do not...
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Migrating your data to a Performance Cloud Server from a standard Cloud Server can be a straightforward process with some planning and preparation. ### Preparation [prep]:/knowledge_center/article/preparing-for-a-cloud-...
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This article describes the migration of a Tomcat and Spring Java web application from Amazon Web Services (AWS) to Rackspace Cloud. It takes an estimated 30 minutes to complete, if you follow the instructions step by step.These...
This article describes the migration of a .NET web application from Amazon Web Services (AWS) to Rackspace Cloud. It takes an estimated 30 minutes to complete, if you follow the instructions step by step.These steps assume you...
This article describes the migration of WordPress or other LAMP stack (Linux, Apache, MySQL, PHP) applications from Amazon Web Services (AWS) to the Rackspace Cloud. It takes an estimated 15 minutes to complete, if you follow the...
After migrating an application the Rackspace Cloud, consider the following factors before making the migrated application available.SecurityFor many reasons, key-based SSH authentication is considered safer than authentication...
Rackspace Cloud Servers has introduced a new architecture for Linux and Microsoft Windows servers called Performance Cloud Servers. This article describes some of the major features and benefits that this new offering provides:...
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This guide is intended for developers who are migrating applications from Amazon Web Services (AWS) to Rackspace Cloud. It maps AWS infrastructure products to Rackspace infrastructure products, specifically Amazon Elastic...
This article describes provisioning Rackspace Cloud services when migrating from Amazon Web Services (AWS).  It assumes you are familiar with the equivalent services between AWS and Rackspace Cloud and that you are generally...
[opencloud]:http://www.rackspace.com/cloud/public/servers/ "Rackspace Cloud Servers Powered by OpenStack" [openstack]:http://www.openstack.org/ "OpenStack" [cp]:https://mycloud.rackspace.com "Cloud Control Panel" [migration]:...
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This article is intended to help you map Amazon Web Services (AWS) infrastructure as a service (IaaS) products to Rackspace products.AWS ProductCorresponding Rackspace ProductAmazon EC2Cloud ServersElastic Load BalancingCloud...
Script-assisted syncingIf you’re looking for an easier approach to migrating your Linux server, we have a script that can be run from the command line that automates some of the work surrounding the syncing of your data to a new...
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This article provides a high-level overview of the steps to perform to migrate your applications to Rackspace Cloud from Amazon Web Services (AWS).PreparationBased on your existing AWS instance size and configuration, select an...

Monitoring and Troubleshooting

Using a Vyatta Appliance, you can establish a secure site-to-site VPN connection connection between your cloud infrastructure at any Rackspace site and your data center or existing IT infrastructure location. You can find...
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MSSQL

This Article will tell you how to configure your SQL Server Management Studio to connect with your SQL Server housed on your Windows Cloud Server. 1. Start SQL Server Management Studio by going to Start > All...
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This article will walk you through the process of backing up an MS SQL Server 2008 Database.  These actions need to be completed by the Administrator user or by a user that is part of the MS SQL Admin user group.IMPORTANT...
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This article will show you how to create and configure a user in MSSQL 1. Open SQL Server Management Studio (SSMS) 2. Connect to SQL Server using the proper credentials (for more on this see Configuring SSMS to connect...
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By default, Microsoft SQL Server Express 2008 uses TCP Dynamic Ports for communication and data transfer. For remote access to your SQL Server using SQL Server Management Studio, you must configure the system to use a static TCP...
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This article will show you how to create and configure a user in MSSQL 1. Open SQL Server Management Studio (SSMS)   2. Connect to SQL Server using the proper credentials (for more on this see Configuring...
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MySQL

Manipulating a database serverRunning a well-tuned and efficient database server takes a lot of knowledge and hard work. We're not going to help you do that here.No, this is a quick and dirty list of common tasks, using the most...
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Beyond the defaultsIn the previous article we covered a basic MySQL server setup on Arch Linux. We set the root password, created a database, and created a user for the database. Now let's look at MySQL in a little more detail so...
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A MySQL server timeout can occur for many reasons, but happens most often when a command is sent to MySQL over a closed connection. The connection could have been closed by the MySQL server because of an idle-timeout; however, in...
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Beyond the defaultsIn the previous article we covered a basic MySQL server setup on Gentoo Linux. We set the root password, created a database, and created a user for the database. Now let's look at MySQL in a little more detail...
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This Article will tell you how to configure your SQL Server Management Studio to connect with your SQL Server housed on your Windows Cloud Server. 1. Start SQL Server Management Studio by going to Start > All...
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Beyond the defaultsIn the previous article we covered a basic MySQL server setup on Red Hat Linux. We set the root password, created a database, and created a user for the database. Now let's look at MySQL in a little more detail...
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Beyond the defaultsIn the previous article we covered a basic MySQL server setup on Fedora Linux. We set the root password, created a database, and created a user for the database. Now let's look at MySQL in a little more detail...
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Beyond the defaultsIn the previous article we covered a basic MySQL server setup on CentOS Linux. We set the root password, created a database, and created a user for the database. Now let's look at MySQL in a little more detail...
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Beyond the defaultsIn the previous article we covered a basic MySQL server setup on Debian Linux. We set the root password, created a database, and created a user for the database. Now let's look at MySQL in a little more detail...
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Beyond the defaultsIn the previous article we covered a basic MySQL server setup on Ubuntu Linux. We set the root password, created a database, and created a user for the database. Now let's look at MySQL in a little more detail...
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Meet MySQLMySQL is an open-source relational database. In a nutshell, for those unfamiliar with it: A database is where an application keeps its stuff.To break it down a little further, "relational database" is a term that refers...
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Meet MySQLMySQL is an open-source relational database. In a nutshell, for those unfamiliar with it: A database is where an application keeps its stuff.To break it down a little further, "relational database" is a term that refers...
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Meet MySQLMySQL is an open-source relational database. In a nutshell, for those unfamiliar with it: A database is where an application keeps its stuff.To break it down a little further, "relational database" is a term that refers...
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This article will show you how to create and configure a user in MSSQL 1. Open SQL Server Management Studio (SSMS) 2. Connect to SQL Server using the proper credentials (for more on this see Configuring SSMS to connect...
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Meet MySQLMySQL is an open-source relational database. In a nutshell, for those unfamiliar with it: A database is where an application keeps its stuff.To break it down a little further, "relational database" is a term that refers...
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Contents1 Abstract2 Introduction3 SQL Injection Examples4 Cheat Sheet On SQL Injection Attacks Against MySQL Databases5 SQL Injection by Exploiting the INFORMATION_SCHEMA6 Preventing MySQL SQL Injections7 Summary8...
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Problem:A Microsoft SQL instance cannot be accessed remotely through ODBC, Visual Studio, or SQL Server Management Studio connection.Resolution:(applies to MS SQL 2005, 2008, 2008 R2, and 2012)The Windows firewall is usually the...
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MySQL is an open-source relational database. For those unfamiliar with these terms, a database is where an application keeps its data, and relational refers to how the data is organized and accessed within the database. SQL...
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Meet MySQLMySQL is an open-source relational database. In a nutshell, for those unfamiliar with it: A database is where an application keeps its stuff.To break it down a little further, "relational database" is a term that refers...
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Meet MySQLMySQL is an open-source relational database. In a nutshell, for those unfamiliar with it: A database is where an application keeps its stuff.To break it down a little further, "relational database" is a term that refers...
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What is MySQL?MySQL is a database server, software that stores and retrieves data for other applications. You might need a database that will work with an application you're developing, or you may just want a database so you can...
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MySQL replication enables one database server (we'll call it the Master server) to be replicated to one or more database servers (we'll call those the Slave servers). With MySQL, replication is asynchronous. This means your Slave...
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The MySQL root password allows full access to the MySQL database and allows for all actions to be undertaken including creating new users, new databases, setting access rules and so on.Losing one can be a difficult issue to...
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This article will walk you through modifying permissions that are assigned to each user. Data Manipulation Once a base database structure has been created, the most common use for the database is data...
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This article will walk you through listing the databases that are running in MySQL. Login First thing is to log into your Server via the terminal or PuTTY, etc and then log into MySQL: mysql -u root -p You...
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Once a database has been created it can be very useful to be able to export the data and then import it on another server. This procedure is very simple and can greatly ease any migration of data. Let's get right...
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Creating users for MySQL runs along the same lines as adding users on the Cloud Server itself - you create a user with a password and assign permissions to different databases as needed.As with the other MySQL commands, you will...
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Use the following MySQL command to export your database.mysqldump -u root -p database_name > database_name.sqldatabase_name is the name of your existing database. database_name.sql will be the name of the exported database...
You have just learned how to restore servers from an image. These images are ideal for use as templates or "gold images", so that you can easily restore to a known configuration or rapidly deploy additional Cloud Servers. This...
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This article will teach you how to create and delete tables in your MySQL server.Contents1 Preparation2 Log in3 Which database?4 Create a table5 Show6 Rename7 DropPreparation If you deleted 'mytestdb' then please see the article...
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Installing MySQL on Ubuntu Intrepid is very simple using the 'aptitude' package manager.This article will go through the install process and also look at what other packages are need for MySQL to integrate with Ruby on Rails and...
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This article will walk you through learning how to create and delete database on your MySQL server.Login First thing is to log into your Server via the terminal or PuTTY, etc and then log into MySQL:mysql -u root -pYou will be...
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Note: Rackspace Support cannot assist with master-master replication setups due to the complexity of configuration and likelihood of error.  As an alternative to direct MySQL master-master replication, consider either our...
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This article will walk you through creating/editing columns in tables. It will also walk you through adding rows to your tables.Contents1 Preparation2 Log in3 Add a column4 Inserting a record5 Selecting a record6 Update a record7...
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This tutorial will walk you through setting up a user on your MySQL server to connect remotely.The following items are assumed:You have access to login as the 'root' MySQL userContents1 Getting your IP address2 Granting Access3...
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This article is about setting up MySQL Master-Slave database replication between two Cloud Servers. Master-Slave data replication allows for replicated data to be copied to multiple computers for backup and analysis by multiple...
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Nginx

Whether you're dealing with web server difficulties or just want to see what nginx is up to, your best bet is to look in its logs.Keeping tabs on your web serverSooner or later you'll want to know more about what your web server...
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Contents1 Ubuntu Hardy - Nginx Virtual Hosts2 Create the layout3 index.html4 Virtual Hosts Layout5 Virtual Host6 sites-enabled7 Restart Nginx8 Navigate9 Rinse and Repeat10 Logs11 SummaryUbuntu Hardy - Nginx Virtual Hosts Now we...
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Contents1 Ubuntu Hardy - Nginx from source layout2 Why?3 Layout4 Folders5 Configuration6 Default vhost7 Restart8 Summary Ubuntu Hardy - Nginx from source layout Following from the main installing Nginx from source and [[Ubuntu...
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Nginx is a popular lightweight server for those who do not need the bulk and extra services that Apache may offer. This article will look at installing Nginx from source on Ubuntu Intrepid, but the instructions should apply to...
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Whether you have installed Nginx using the package manager or from source, you will need to look at the main configuration file and see what may need changing and optimising. Although I'll make some suggestions, the aim is not...
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If you decided to install Nginx via source (see the previous article) you would have the latest and greatest version. However, one disadvantage of installing from source is that init scripts are not created. No problem, let's...
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Nginx is a popular lightweight server for those who do not need the bulk and extra services that Apache may offer.This article will look at installing Nginx on an Ubuntu Hardy Cloud Server using the 'aptitude' package manager....
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Nginx is a popular lightweight server for those who do not need the bulk and extra services that Apache may offer. This article will look at installing Nginx from source on an Ubuntu Hardy Cloud Server. Contents...
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If you decided to install Nginx via source (see the previous article) you would have the latest and greatest version.However, one disadvantage of installing from source is that init scripts are not created. No problem - let's go...
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Nginx was best known as the go-to event based web server, as it uses threads instead of processes like the popular Apache web server does. Under high loads, such as 100,000 simultaneous connection requests, threads provide much...
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The End…Now that you have gone through the whole guide and you have installed and created all of the files needed for your installation, you will need to restart NGINX and PHP-FPM. After you restart both services it will be up...
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The steps in this article guide you through adding pool information to the PHP-FPM setup that you previously completed. When you entered the command to install PHP-FPM, the system created a default configuration for PHP-FPM....
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Well now that we have installing NGINX out of the way, we can proceed to setting up NGINX and PHP-FPM to work on your system.If you are coming from the world of Apache, NGINX will look like Chinese to you. Though you will see...
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 Contents1 Ubuntu Hardy - adding an nginx init script2 Assumption3 Stop4 Init script5 Execute6 update-rc7 Start, Stop and Restart8 SummaryUbuntu Hardy - adding an nginx init script If you decided to install Nginx via source...
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You've gotten your system ready to install PHP-FPM.Now this is the most complicated and quite possibly the hardest piece to the setup.Here is the overwhelming and complicated command set that you will need to enter in order to...
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Now that you've read the preface and know what you're getting yourself into, It is time to get your system ready to install NGINX and PHP-FPM.You can get the source from NGINX and/or add the NGINX repositories to your system....
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Following from the main installing Nginx from source and creating an init script articles we can now move onto looking at the Nginx layout. The idea of this article is to change the default layout to one more in keeping with...
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PrefaceTo preface this article, let me say that this is the exact stack that I have set up and am running on a Rackspace Cloud Server, so I know that it is portable and will work on a multitude of different environments. I have...
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Now we have Nginx installed (whether via the package manager or from source) we are in a position to serve multiple domains using Virtual Hosts.Do note the layout used in this article is explained here - feel free to use the...
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Following from the main installing Nginx from source and creating an init script articles we can now move onto looking at the Nginx layout.The idea of this article is to change the default layout to one more in keeping with the...
0 Comments
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Whether you have installed Nginx using the package manager or from source, you will need to look at the main configuration file and see what may need changing and optimizing. Although I'll make some suggestions, the aim is...
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In The BeginningThis is a guide on Installing NGINX and PHP-FPM, while running on UNIX File Sockets for your Debian based system.If this statement is making you wonder why you are here, you are either:A- IntriguedB- Google...
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Whether you have installed Nginx using the package manager or from source, you will need to look at the main configuration file and see what may need changing and optimising.Although I'll make some suggestions, the aim is not to...
3 Comments
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Nginx is a popular lightweight server for those who do not need the bulk and extra services that Apache may offer. This article will look at installing Nginx on a CentOS Server using the 'yum' package manager....
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Nginx is a popular lightweight server for those who do not need the bulk and extra services that Apache may offer.This article will look at installing Nginx from source on a CentOS Cloud Server.Contents1 Versions2 Dependencies3...
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openSUSE

If you come across a situation where you are unable to login as root to your Linux Cloud Server through a standard ssh connection, but you can login with the console in the Control Panel, a likely cause is that remote...
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Other Mail Servers

In the previous article we installed and configured the basics of Courier. Now we need to open the ports in our firewall so we can access those services.There are standard ports that are used to access most services.For...
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Can you use your Rackspace Cloud Server as a Mail Server?Since Rackspace uses dynamically assigned IP addresses for Cloud Servers, the IP space has been declared unfit for email use. This means that major blacklist...
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Warning: Email in the Cloud (Rackspace or otherwise), even with today's vast standards, is considered to be "best effort" without any guarantees for reliability or deliverability. Follow the steps below to have a better email...
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This tutorial will walk you through the process of installing the iRedMail bundled mail server to successfully send and receive e-mail.This tutorial assumes a few things:You have followed the Debian 5.0 setup guideYou are running...
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Now that we have a good overview of what we'll be doing, we can move onto an important aspect of creating a mail server: configuring where the mail will be physically located on the Cloud Server. The easiest way is to...
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Now we've created our self-signed certificate, we can go ahead and configure Postfix to use it.Contents1 Editing Main.cf1.1 TLS parameters1.2 PEM file (or lack thereof)2 SummaryEditing Main.cf As with the previous Postfix...
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The previous article looked at saslauthd. Now, we need to concentrate on the certificate the connection will use when retrieving our mail.This is completed using the same principles as when using a secure port (HTTPS) on a...
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Now that we've configured Postfix to use MySQL, we can begin creating the means to use secure connections with our mail server. We do this by using saslauthd.Contents1 Saslauthd2 Editing saslauthd3 MySQL4 Users5 Restart6...
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UPDATE: With the recent Mailgun.com acquisition, Rackspace supports and fully recommends that customers sign up for a Mailgun email relay services account. For more information, please visit the Mailgun Blog.I want email for......
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Following from the Postfix - Installation article, we can now look at the main.cf file and see what the settings are and what they mean.Note that at this stage we are dealing with a single domain for our email needs.Contents1...
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IntroductionIf you've installed postfix to operate as the SMTP service on a would-be email server you might still need a way to retrieve the incoming mail from your server.To that end, in this article we'll talk about installing...
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Now we've added the vmail user, we are ready to install Postfix and MySQL. Remember, we will be using MySQL to control the domains and user details for our mail server.Contents1 Installation1.1 MySQL1.2 Postfix2 Testing3 Summary...
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This series of articles are aimed at showing you how to install a mail server that has the ability to utilise multiple domains and multiple users. These assume that you have done an Ubuntu Hardy install to our specifications and...
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Now that we have Postfix and MySQL installed we need to create the database to hold the domain and user details.Contents1 Overview2 Make the Database3 User creation4 Table Creation4.1 Domains table4.2 Users table4.3 Forward...
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This tutorial will walk you through the process of installing the iRedMail bundled mail server to successfully send and receive e-mail.This tutorial assumes a few things:You have followed the CentOS setup guideYou are running on...
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Following from the previous article, we have the base Postfix and MySQL installed. As such, we can move on to installing Courier which will allow us to access the mail server with POP and IMAP access (as well as secure POP and...
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The base package for all the mail articles will be postfix. There are alternatives to postfix, each with advantages and disadvantages and, without going into the differences, we have chosen Postfix due its relative ease of...
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Now that the MySQL database has been created, we need to move into configuring Postfix to access and use the details.Contents1 Postfix files1.1 Domain Details1.2 Forwarding1.3 Mailboxes1.4 Email2 Permissions3 Edit main.cf4...
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Following from the previous article, we now have our firewall opening the correct ports.Now we can start adding domains and users to the MySQL 'mail' database.Contents1 Overview2 Domains3 Users4 Reload Postfix5 Test6...
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This tutorial will walk you through the process of installing the iRedMail bundled mail server to successfully send and receive e-mail.This tutorial assumes a few things:You have followed the Ubuntu 9.04 setup guideYou are...
0 Comments
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Performance

This article will demonstrate how to put multiple data disks on a Performance server into a RAID level 0.  We will mount a single data disk and perform read and write tests, then continue by putting two data disks into a...
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Rackspace Cloud Servers has introduced a new architecture for Linux and Microsoft Windows servers called Performance Cloud Servers. This article describes some of the major features and benefits that this new offering provides:...
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Some web sites dynamically download and display data from a remote site by using an fopen() call with a URL specified. This is highly inefficient and leads to large consumption of Compute Cycles. To resolve this, set up a simple...
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High Performance ComputingHigh Performance Computing (HPC) enables scientists and researchers to solve complex problems that require many computing capabilities. HPC typically utilizes a message passing interface (MPI) to...

Programming

High Performance ComputingHigh Performance Computing (HPC) enables scientists and researchers to solve complex problems that require many computing capabilities. HPC typically utilizes a message passing interface (MPI) to...

RDP - Remote Desktop

Note: UK Cloud customers must use https://mycloud.rackspace.co.uk/ to access our New Cloud Control Panel. An extremely important aspect of managing your server is controlling the (Linux) root or (Windows) ...
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This article demonstrates the steps to set up a collection of remote desktop servers for end clients to connect to using Session Hosts. Note: This is not a VDI setup. Service Requirements Active Directory. This guide...
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 Problem:  Client printers (printers either directly attached to your remote workstation, or network accessible printers) do not map when you establish a Remote Desktop Connection to a Cloud Server.   Cause:...
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This article will walk you through sharing your local CD/DVD drive (or any other local drive) with your Cloud Server using Microsoft Remote Desktop Client. This article assumes that you already have Microsoft Remote Desktop...
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You can easily connect to your Windows Cloud Server with your Macintosh! You simply need to download the Microsoft Remote Desktop (RDP) Client for the Mac! Downloading To download the client you'll need to visit the...
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This article shows you how to connect and log in to your Windows Cloud Server using the Remote Desktop (RDP) connection client.  It is also easy to use the drives and resources from your local Windows machine in your RDP...
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 Problem:  You are unable to access your Cloud Server via a Remote Desktop Connection due to a licensing ErrorCause:  By default, Rackspace Cloud Servers come with a Remote Desktop license that allows for 2...
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This article addresses how to connect and log in to your Windows Server using Microsoft Remote Desktop Protocol. Windows and Mac Versions The screenshots below show how to use RDP via Windows XP. Different...
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Unless licensing is configured during the initial installation of the Terminal Services role on Windows Server 2008, a 120 day grace period is provided before a license server needs to be installed and activated. This article...
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Cloud-init works out of the box with OnMetal servers. Therefore, you can create a cloud-config.yml file as follows: #cloud-config write_files: - path: /hello-world permissions: 755 content: | #!/bin/bash -e echo "hello...
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Remote Access

This page explains how to install VNC on your Cloud Server. This article was based upon the CentOS 5 distribution. This tutorial assumes you have root access to your server and are running on a clean installation.Note: In order...
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Resizing

One of the great advantages of using Rackspace Cloud Servers is the flexibility that you have to purchase only the amount of computing power you need.  When business is good and you need increased server capacity, you can...
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In this article we dicuss the process for resizing your server - changing the RAM and disk space allocation. Note that at this time, Windows servers can be resized to a larger allocation but cannot be resized down to a lesser...
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Note:  Rackspace no longer offers Cloud Servers with Windows 2003, but these instructions are here for legacy support purposes. Contents1 Windows Server 20031.1 Formatting the Disk and Adding an Additional...
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The New Cloud Control Panel lets you manage your Rackspace Cloud infrastructure through a simple, intuitive graphical interface. This article introduces you to some of the cool features we've put in place that will make your...
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After successfully resizing a Windows Cloud Server, you will need to perform some additional steps in order to utilize the new disk space that is available for your server. In Windows Server 2008 you can merge the newly available...
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  Rackspace Cloud Essentials - Configuring SnapshotsRackspace Cloud Essentials - Restoring a Cloud Server From a Saved ImageRackspace Cloud Essentials - Cloud Server Snapshot Limitations   Back to the...
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After successfully resizing a Windows Cloud Server, you will need to perform some additional steps in order to utilize the new disk space that is available for your server. In Windows Server 2012 you can merge the newly available...
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Rackspace Cloud Servers has introduced a new architecture for Linux and Microsoft Windows servers called Performance Cloud Servers. This article describes some of the major features and benefits that this new offering provides:...
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You have just learned how to restore servers from an image. These images are ideal for use as templates or "gold images", so that you can easily restore to a known configuration or rapidly deploy additional Cloud Servers. This...
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Ruby on Rails

In the Ubuntu Hardy setup article Ubuntu Hardy - Setup we secured, updated and personalised the install ready to add some working software.We also installed the build-essential package. Now we can go ahead and install Ruby on...
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Following from the Ubuntu Hardy - Mongrel and mongrel cluster installation, we can now look at configuring Nginx to proxy to a mongrel cluster so we can serve our Ruby on Rails application.The process is very easy and can simply...
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There are variety of options open to the sysadmin when serving Ruby applications.One of the original ways is to use mongrel web server. Requests are proxied to the mongrel(s) from the main web server (Apache, Nginx, etc).The...
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Following from the Ubuntu Intrepid - Thin web server for Ruby article, let's look at creating and configuring Apache to proxy to thin so we can serve our Ruby on Rails application.Contents1 Prerequisites2 Rails application3...
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Following from the Ubuntu Intrepid - Mongrel and mongrel cluster article, we can now look at creating and configuring Apache to proxy to a mongrel cluster so we can serve our Ruby on Rails application.Contents1 Prerequisites2...
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Following from the Ubuntu Hardy - Thin web server for Ruby article, let's look at creating and configuring Apache to proxy to thin so we can serve our Ruby on Rails application.Contents1 Prerequisites2 Rails application3 Apache...
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Following from the Ubuntu Hardy - Mongrel and mongrel cluster installation article, we can now look at creating and configuring Apache to proxy to a mongrel cluster so we can serve our Ruby on Rails application.Contents1...
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Having installed the thin web server for Ruby , we can now look at configuring a Nginx vhost to proxy to thin so we can serve our Ruby on Rails application.The process is easy to follow and easy to repeat for hosting multiple...
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Phusion's Passenger (mod_rails) is an exciting development in serving your Ruby on Rails application with the Apache web server. Incredibly simple to install and use, you can have a rails application up and running in...
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Following from the first article, we now have passenger (mod_rails) installed.As such, we can move on and create a Ruby on Rails application and see how easy it is to serve using passenger.Contents1 Rails application2 Virtual...
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There are variety of options open to the sysadmin when serving Ruby applications.One of them is thin. This is a 3rd party web server that is proxied to from the main web server (similar to mongrels in a general setup). Let's take...
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The Ubuntu Intrepid - Setup article covered securing, updating, and personalizing the installation. Now you are ready to add some working software, Ruby on Rails.Contents1 Update2 Process3 Ruby4 Rails5 Creating an Application6...
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Following from the first article Ubuntu Hardy - mod_rails installation, we now have passenger (mod_rails) installed.As such, we can move on and create a Ruby on Rails application and see how easy it is to serve using passenger....
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Phusion's Passenger (mod_rails) is an exciting development in serving your Ruby on Rails application with the Apache web server.Simple to install and use, you can have a Rails application up and running quickly. You don't have to...
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A variety of options are available to the sysadmin when serving Ruby on Rails applications. One of them is thin, a third-party web server to which the main web server connects by  proxy (similar to Mongrel in a general setup...
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Installing MySQL on Ubuntu Intrepid is very simple using the 'aptitude' package manager.This article will go through the install process and also look at what other packages are need for MySQL to integrate with Ruby on Rails and...
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There are variety of options open to the sysadmin when serving Ruby applications.One of the original ways is to use the mongrel web server. Requests are proxied to the mongrel(s) from the main web server (Apache, Nginx, etc).The...
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Scaling and High Availability

The two 1.6 TB PCIe flash cards included with the OnMetal I/O flavor come unformatted. Use the following steps to configure your flash cards for use as a data disk. 1. Set the Linux I/O scheduler to noop. echo...
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What is OnMetal? OnMetal servers are single-tenant, bare metal servers provisioned via the same OpenStack API as our cloud. They can be spun up or down as quickly as VMs to offer the agility of multi-tenant environments with the...
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Note: This article presents the steps to use if you will be creating an OnMetal Cloud SErver through the Cloud Control Panel inteface. For the parallel steps to use in the API, see Using OnMetal Cloud Servers through API....
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Rackspace Cloud Servers has introduced a new architecture for Linux and Microsoft Windows servers called Performance Cloud Servers. This article describes some of the major features and benefits that this new offering provides:...
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Security

The first step after creating a Linux cloud server should be to set the security on it. This crucial step must be performed on every server to prevent hackers from obtaining unwanted access. The result is a more secure...
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DISCLAIMER FOR MANAGED OPERATIONS CUSTOMERSTo ensure that we have access to your server when needed, we request that you do not change these configurations. When connecting to your server, Rackspace support will log in as the...
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Contents1 Abstract2 Introduction3 SQL Injection Examples4 Cheat Sheet On SQL Injection Attacks Against MySQL Databases5 SQL Injection by Exploiting the INFORMATION_SCHEMA6 Preventing MySQL SQL Injections7 Summary8...
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The SSH protocol for remotely connecting to servers supports the use of key pairs in place of password-based logins. The private key is stored on the machine initiating the connection (usually a workstation), and the public key...
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IntroductionThe Vyatta network appliance can be used as a firewall to protect Rackspace Cloud Server instances.In this article you will see how interface-based firewalls can be configured on the Vyatta and applied on the Public...
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This document is a brief introduction to Security related topics, regarding Linux hardening processes, based on Red Hat Enterprise Linux 6. All of these concepts can be also applied to CentOS6. With regards to RHEL 5/CenOS 5,...
What is the network throughput on the Brocade Vyatta vRouter?Since the Brocade Vyatta vRouter is a network appliance deployed on a Cloud Server, the network throughput is dictated by the size of the Cloud Server. Please refer to...
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Security Tools

Don't look now, but people have been trying to break into your server. Don't believe me? Okay, look now. Type this command (as root) in your shell:grep "Invalid user" /var/log/secure | wc -lThe number you see is the number of...
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In the previous article, Checking for a Security Compromise: Back Doors and Intruders, we covered some basic techniques to collect the necessary information for tracking intruders. In this second part of Security Checks During a...
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In our imperfect world it is all too possible for a cloud server to get hacked. We can, however, find the culprit and make sure our cloud server security prevents a future security breach. In this article we will learn some...
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Contents1 Abstract2 Introduction3 SQL Injection Examples4 Cheat Sheet On SQL Injection Attacks Against MySQL Databases5 SQL Injection by Exploiting the INFORMATION_SCHEMA6 Preventing MySQL SQL Injections7 Summary8...
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Imagine that you've built a house and installed every security tool in the books. Deadbolt locks, burglar alarms, guard dogs... you've got it all. Now imagine that you've left the key under the doormat, the alarm...
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Sometimes, servers can become compromised through no direct fault of the administrator. There exist what are known as zero-day exploits -- malicious code affecting a particular product or service which is circulated before the...
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IntroductionIn this article you will learn how to install and configure fail2ban, a security tool that defends against brute force attacks.Before any attackers can compromise a system they have to find a way in. They might take a...
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Continuing with the scanning for rootkits articles, we now concentrate on installing and configuring rkhunter.Rkhunter works in the same manner as chkrootkit (see this article) but rkhunter also scans for other types of exploits...
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Up-to-date and secure installations, firewalls, limited ssh access and strong passwords are all basic and essential aspects of security.  However, continued active monitoring of server content for malware is also necessary....
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Server Backup

Explaining the System Disk and Data Disk ArchitecturePerformance Cloud Servers for Linux and Microsoft Windows use a new architecture that pairs a system disk with a separate data disk(s). The benefits of implementing this new...
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Server Images

In this article we dicuss the process for resizing your server - changing the RAM and disk space allocation. Note that at this time, Windows servers can be resized to a larger allocation but cannot be resized down to a lesser...
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Note:  Rebuilding your server from an image is not an option currently available for OnMetal servers.One advantage of rebuilding your server (versus creating a new server) is that you retain the same IP address, which saves...
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PrerequisitesThis article presumes that you have already used a Cloud Images export task to export one of your images from the Rackspace open cloud, that you understand how exported images are stored in Cloud Files as Dynamic...
A common request we receive is, "Dear Rackspace, I've got a server in your DFW region and I want one exactly like it in SYD.  How can I make that happen?" You can make it happen by using Cloud Images.  This article...
Rackspace Cloud Servers has introduced a new architecture for Linux and Microsoft Windows servers called Performance Cloud Servers. This article describes some of the major features and benefits that this new offering provides:...
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Problem:  After issuing a password reset request for a Windows Server acting as a Domain Controller (DC), the password does not reset.Cause:  The Rackspace Cloud Servers Agent service attempts to alter the local...
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Cloud ImagesWhere is the documentation?What is Cloud Images and how does it relate to Glance?What does Cloud Images expose, exactly?Why are the Glance operations being exposed?What kind of new functionality can be accessed with...
You have just learned how to restore servers from an image. These images are ideal for use as templates or "gold images", so that you can easily restore to a known configuration or rapidly deploy additional Cloud Servers. This...
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Some new task states have been exposed in the OpenStack Server Extended Status Extension that provide more fine-grained visibility into server state during the image-create (or "snapshot") process.  In this article, I'll...
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Scheduled ImagesWhat are Scheduled Images?Why would I use Scheduled Images?How do I use Scheduled Images?SchedulingHow can I tell scheduled images from snapshots I took myself when I look at my image list?Is there a minimum or...
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Finally, when you are done using your server and are ready to delete it, you can do this through the New Cloud Control Panel.  If you have already saved a backup image of your server you can use that image to create a new...
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IntroductionWhile enabling or disabling scheduled images can be done through the Cloud Control Panel, the control panel does not yet give you the ability to manage the images themselves. However, this can easily be done from the...
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Server Management

IntroductionUsing a Vyatta Appliance, you can establish a secure site-to-site VPN connection connection between your cloud infrastructure at any Rackspace site and your data center or existing IT infrastructure location.This...
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IntroductionIn order to access Rackspace services from your cloud servers, you traditionally need the servers to be connected to ServiceNet and/or Public interfaces. It is possible to detach your servers from either of these...
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You can configure a Vyatta Appliance to act as a remote access VPN gateway so that clients can securely connect to their infrastructure in the Rackspace cloud. IntroductionThis article shows how to configure the Vyatta...
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What Happens to Old Images?In order to provide the best experience possible for our customers we carefully maintain the list of images displayed when building a new cloud server. This means that from time to time older versions...
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Using a Vyatta Appliance you can allow servers on your Private (isolated) Cloud Network to access software updates and patches. This article explains how to configure a Source Network Address Translation (NAT) rule on the Vyatta...
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Now that you are familiar with the Control Panel and know how to get Fanatical Support through all of our available channels, let's introduce you to an alternative method to using the Cloud Control Panel. The Rackspace...
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The data disks attached to some flavors of Performance Cloud Servers are unformatted when created. Before you can use them to hold data on Windows, they have to be prepared by formatting them and assigning each a drive letter...
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When you use the Cloud Control Panel to create a Cloud Server that uses Linux, two disk partition options are available: Manual and Automatic. Unless you know for certain that you will need to partition your server's main or...
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The data disks attached to some flavors of Performance Cloud Servers are unformatted when created. Before you can use them to hold data on Linux, they have to be prepared by formatting them, determining their mount points, and...
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NOTE: Cloud Networks is production ready but will be available to customers in a phased release. Therefore, it might not be visible when you log into the New Cloud Control Panel. To request access to Cloud Networks now, click...
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Use the following steps to set up a Cloud Server through the Cloud Control Panel interface.Log in to the Cloud Control Panel. The Cloud Servers List opens by default.Click the Create Server button.In the Identity ...
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Following is an illustration of capitalization changes. I would also remove the quotation marks from cloud, and italicize the first use of host servers and cloud (use italics to emphasize a word on first use rather than quotation...
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You can use the Cloud Images service to import custom virtual machine disk images into the Rackspace open cloud.  In order for your images to be bootable as servers in the Rackspace cloud, however, they must be properly...
You can use the Cloud Images service to import custom virtual machine disk images into the Rackspace open cloud.  In order for your images to be bootable as servers in the Rackspace cloud, however, they must be properly...
You can use the Cloud Images service to import custom virtual machine disk images into the Rackspace open cloud. For such images to boot correctly, they must be prepared according to the following requirements and instructions.In...
Rackspace Cloud Servers has introduced a new architecture for Linux and Microsoft Windows servers called Performance Cloud Servers. This article describes some of the major features and benefits that this new offering provides:...
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DescriptionThis article will walk you through setting up the Active Directory Role on a Windows Server 2012. This article is intended to be used for those without an existing Active Directory Forest, it will not cover configuring...
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An image takes a snapshot of the system configuration of your server so that you can create new servers with the same setup. You can use images to scale horizontally by creating duplicate servers behind a load balancer or scale...
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In the architecture of Performance Cloud Servers, you may change the size of your data storage space in one of two ways: Increase Available Storage with Cloud Block Storage Change the Resource Allocation of Your Server (RAM,...
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Developing a powerful application or a beautifully designed web interface is only part of the job when mission critical availabiilty is necessary for your business. Following are some best practices that the support team at...
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Startups must do more with less. When success means staying within a tight budget, these best practices will help you get more out of your cloud investment.Scaling with TrafficOne of the best ways to save money while maintaining...
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When speed matters, use the following best practices to help you put the cloud into overdrive. Remember, the cloud is what you make it, so make it fast. Performance Cloud ServersWhen you're designing for speed, using...
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Python-novaclient is a command-line client for controlling OpenStack instances.  Since the next generation of Cloud Servers is based on OpenStack, python-novaclient will work with Cloud Servers as well. The client provides a...
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The following information will direct you in setting up all your traffic sourced from your cloud environment across the VPN tunnel to the remote VPN encryption domain to appear as:1.1.1.1 for the locally source DMZ traffic2.2.2.2...
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As our cloud infrastructure continues to grow, Rackspace is implementing two new blocks of IPv4 addresses in our ServiceNet network.  With this new expansion, we will be able to add over 1,000,000 new IP addresses to support...
Remote managementThe Cloud Control Panel isn't the only way to manage Cloud Servers. If you're running a script or program you can use the Cloud Servers API, but that involves a modicum of coding effort.If you want to manage your...
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The following information will direct you in setting up your traffic sourced from 2 of your cloud servers to appear as the public IP of your cloud servers across the VPN tunnel only (Policy Nat).Cloud Server 1 Cloud Networks IP:...
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This article will explain some limitations in using the Rackspace control panel to perform actions on the Vyatta Network appliance. Currently, configuration of the Vyatta Network appliance via the control panel is not supported....
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In this article we'll discuss remotely managing a Rackspace Cloud Server using the python-novaclient package running on Windows. ### Remote management [ccp]:https://mycloud.rackspace.com [csapi]:http://docs.rackspace.com/...
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Note: This article presents the steps to use if you will be using the API for your OnMetal Cloud Server. For the parallel steps to use in the Cloud Control Panel, see Using OnMetal Cloud Servers. OnMetal allows you to boot bare...
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Server Migration

Let's moveIn the previous article we looked at the conditions we want to match on the origin and destination servers and ways to prepare the origin server for a more efficient migration. The procedure in this article makes up the...
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Server migrationMigrating your data from one Linux server to another is only a simple affair if you've been running a simple server. If you have a lot of interdependent services or a highly customized setup then recreating your...
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Intended AudienceThis article is intended for system administrators who have at least an intermediate skill level when working with Windows Server 2012 operating system operations and administration.IntroductionIf you were hoping...
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  Rackspace Cloud Essentials - Configuring SnapshotsRackspace Cloud Essentials - Restoring a Cloud Server From a Saved ImageRackspace Cloud Essentials - Cloud Server Snapshot Limitations   Back to the...
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This guide covers some general tasks that can be performed to optimize a server prior to migration or image creation.General preparationSome tasks can help control the disk space on the server in general.Establish a log rotation...
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Sometimes you need to move everything from one server to another.  That's usually a lot of files and a lot of time.  In this series we help you simplify the process of server migration, reducing potential complications...
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 This guide will show you how to add new Cloud Servers and Cloud Load Balancers to your account, as well as how to work with Cloud Files through the File Manager. Cloud ServersRackspace Cloud Essentials  - Creating...
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The following article will document the process used to perform an application level migration of the IIS 7.X running configuration, MSSQL and all associated data to another server. Please note that some elements like custom ....
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Big pictureBy now, you have built your server, made it secure, and uploaded content to your server. The last step in the First 48 Hour Essentials is to configure your DNS so the rest of the Internet knows where to find your site....
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In the previous article you learned how to identify the Rackspace Cloud Nameservers, and that you will have to update them with your current domain registrar in order to transfer an existing domain to be served from your new...
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You have just learned how to restore servers from an image. These images are ideal for use as templates or "gold images", so that you can easily restore to a known configuration or rapidly deploy additional Cloud Servers. This...
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SSH

PrefaceBeginning Server SizeCreating your first UserCreating your GroupsSetting Up SSH On your ServerSetting up your SSH KeySetting Up your Initial FirewallSetting Up your sudoers fileSetting Up Fail2BanPreforming a System...
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When browsing the Internet or sending mail when away from your home computer, there is no real way of ensuring it is secure.However, there is a way of using your Cloud Server's SSH server as an encrypted SOCKS proxy - this will...
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This article provides steps for generating RSA keys by using PuTTYgen on Windows for secure SSH authentication with OpenSSH. Contents1 Introduction2 Generate Keys2.1 Use the Key Pair2.2 Specify Your SSH Key When Creating a...
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The first time you try to connect to a newly-rebuilt Cloud Server, you may be greeted with a message similar to the following: @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @ WARNING: REMOTE HOST...
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After you have created a new cloud server by using the control panel, your next step is to make a secure remote connection from your local computer to your cloud server.  This article describes how to use a client called...
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Contents:Explaining the host keyWhy the host key might changeA dire warningHow to checkThe web consoleIn the Control PanelIn the consoleThe best wayThe not-best wayWrite it downCompleting the connection - maybeFirst-time...
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If you use Mac OS X, you don't need to install a third-party client like PuTTY to connect to your cloud server via Secure Shell (SSH). Terminal is a terminal emulation program included with Mac OS X that you can use to run SSH....
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Although Rackspace Cloud has taken steps to make your default Cloud Server image as secure as possible, the first line of defense lies in the hands of you, our customer.  Follow these steps immediately after creating your...
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Imagine that you've built a house and installed every security tool in the books. Deadbolt locks, burglar alarms, guard dogs... you've got it all. Now imagine that you've left the key under the doormat, the alarm...
0 Comments
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This article will walk you through setting up a Linux user with read and write permissions for your web document root, usually the /var/www/ directory. Connecting with this user via SFTP will let you upload your website content...
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Saving some typingTyping ssh commands in the Terminal can get a bit tiresome if you connect to the same machine all the time. It gets downright unwieldy if you maintain multiple servers. There are some Mac programs out there that...
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This article provides the steps for connecting to your cloud server from a computer running Linux or Mac OS X by using SSH. It also discusses generating an SSH key and adding a public key to your server. Contents...
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IntroductionIn this example, we’re going to demonstrate how to load a private key into PuTTY. You’ll need two pieces of software to complete this task:PuTTY – Client to for managing SSH sessionsPuTTYgen – Tool for managing and...
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IntroductionIn this example, we're going to demonstrate how to use a private key to login to a Linux server with a private key. This tutorial will demonstrate how to do this from a Terminal session on OS X, however the steps are...
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Introduction to WinSCP WinSCP is an open-source, free sftp and ftp client for Windows. Its main function is safe copying and transfer of files between local and remote computers. In this article we'll talk about...
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If you come across a situation where you are unable to login as root to your Linux Cloud Server through a standard ssh connection, but you can login with the console in the Control Panel, a likely cause is that remote...
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What is X?X (or X11) is short for the X Window System, a framework that provides a graphical user interface (GUI) that is primarily used in Linux. X uses a client/server model: a client application displays its graphics on an X...
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Note: UK Cloud customers must use https://mycloud.rackspace.co.uk/ to access our New Cloud Control Panel. An extremely important aspect of managing your server is controlling the (Linux) root or (Windows) ...
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SSL

So this article will be a continuation of Simple Load Balancing and will use extensions from Installing an SSL certificate. What we are going to do is build a load balancer using the skeleton from the last article and encrypt all...
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Securing connections to your website are vital when entering passwords or entering administration areas.This article will take you through creating a self-signed certificate and configuring your virtual host to use https (port...
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Securing connections to your website are vital when entering passwords or entering administration areas.This article will take you through creating a self-signed certificate and configuring your virtual host to use https (port...
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Securing connections to your website are vital when entering passwords or entering administration areas.This article will take you through creating a self-signed certificate and configuring your virtual host to use https (port...
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This article is a continuation of Generate a CSR and will take you from creating and receiving your SSL cert from your authority of choice to installing it in apache. I've chosen to Apache since it is the most common web server...
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What is SNISNI (Server Name Indication) is an extension to SSL that allows multiple SSL-enabled Web sites to be served from a single IP address and port (443). While it requires visitors to use more recent browser versions, it...
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Now that we've configured Postfix to use MySQL, we can begin creating the means to use secure connections with our mail server. We do this by using saslauthd.Contents1 Saslauthd2 Editing saslauthd3 MySQL4 Users5 Restart6...
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SSL certificates did not change much with the update from Windows Server 2008 R2 to Windows Server 2012. The following instructions, which walk you through the steps for installing SSL certificates, work for both versions. ...
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This article will walk you through setting up SSL in IIS 7.0 using the IIS Manager.Requirements In order to set up SSL on your server, you will need to first purchase a certificate from a SSL provider such as RapidSSL or Verisign...
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This article will go through the first step of creating and eventually installing an SSL certificate. You'll use the same steps whether you are getting a traditional SSL from an authority like Verisign, a self signed certificate...
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Rackspace offers the ability to add IPv4 addresses to Cloud Servers in our Classic v1 and Nova server cloud environments for a fee. If you wish to obtain an additional IPv4 address for your server please open a ticket through the...
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History In 1969, a remote login application known as telnet was created. Back in 1969, very few people had computers, and those who did were primarily communicating on isolated private networks. It worked exactly the way you'd...
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SSL

History In 1969, a remote login application known as telnet was created. Back in 1969, very few people had computers, and those who did were primarily communicating on isolated private networks. It worked exactly the way you'd...
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Ubuntu/Debian Linux

These articles will take you from a 'barebones' Debian Lenny Cloud Server to a secured and up to date Cloud Server ready for your server software (or whatever you use the Cloud Server for).This article for the most part will be...
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Securing connections to your website are vital when entering passwords or entering administration areas.This article will take you through creating a self-signed certificate and configuring your virtual host to use https (port...
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Although Rackspace Cloud has taken steps to make your default Cloud Server image as secure as possible, the first line of defense lies in the hands of you, our customer.  Follow these steps immediately after creating your...
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Contents1 Introduction2 Read These If You're New To Cloud Servers3 Read These If You're New To Linux4 Secure Your Server4.1 Policies4.2 Monitoring4.3 Access Control4.3.1 Firewalls4.4 Cryptography4.4.1 SSL4.5 Malicious Code5 Use...
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The End…Now that you have gone through the whole guide and you have installed and created all of the files needed for your installation, you will need to restart NGINX and PHP-FPM. After you restart both services it will be up...
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The steps in this article guide you through adding pool information to the PHP-FPM setup that you previously completed. When you entered the command to install PHP-FPM, the system created a default configuration for PHP-FPM....
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We will provide instructions for Installing Munin Monitoring Systems on Ubuntu and Centos/Fedora/Redhat. Munin is a monitoring system that will provide you with your Server stats on a simple to read website.There are two parts of...
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Nowadays, the average survival time (time it takes to become infected with malware) of an unpatched computer connected directly to the Internet is less than eight minutes. The importance of keeping a Cloud Server's packages up-to...
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This article will walk you through setting up your Ubuntu Cloud Server. For our example server we will be using Ubuntu 9.10 (Karmic).Contents1 Log in1.1 Windows Clients1.2 Mac / Linux Clients2 User administration3 Updating Apt4...
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Contents1 Introduction2 Read These If You're New To Cloud Servers3 Read These If You're New To Linux4 Secure Your Server4.1 Policies4.2 Monitoring4.3 Access Control4.3.1 Firewalls4.4 Cryptography4.4.1 SSL4.5 Malicious Code5 Use...
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Well now that we have installing NGINX out of the way, we can proceed to setting up NGINX and PHP-FPM to work on your system.If you are coming from the world of Apache, NGINX will look like Chinese to you. Though you will see...
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Contents1 Introduction2 Read These If You're New To Cloud Servers3 Read These If You're New To Linux4 Secure Your Server4.1 Policies4.2 Monitoring4.3 Access Control4.3.1 Firewalls4.4 Cryptography4.4.1 SSL4.5 Malicious Code5 Use...
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You've gotten your system ready to install PHP-FPM.Now this is the most complicated and quite possibly the hardest piece to the setup.Here is the overwhelming and complicated command set that you will need to enter in order to...
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Contents1 Introduction2 Read These If You're New To Cloud Servers3 Read These If You're New To Linux4 Secure Your Server4.1 Policies4.2 Monitoring4.3 Access Control4.3.1 Firewalls4.4 Cryptography4.4.1 SSL4.5 Malicious Code5 Use...
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Contents1 Introduction2 Read These If You're New To Cloud Servers3 Read These If You're New To Linux4 Secure Your Server4.1 Policies4.2 Monitoring4.3 Access Control4.3.1 Firewalls4.4 Cryptography4.4.1 SSL4.5 Malicious Code5 Use...
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Now that you've read the preface and know what you're getting yourself into, It is time to get your system ready to install NGINX and PHP-FPM.You can get the source from NGINX and/or add the NGINX repositories to your system....
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PrefaceTo preface this article, let me say that this is the exact stack that I have set up and am running on a Rackspace Cloud Server, so I know that it is portable and will work on a multitude of different environments. I have...
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Contents1 Introduction2 Package Managers and Repositories2.1 APT/Dpkg (Debian, Ubuntu)2.2 Yum/RPM (CentOS, Fedora, Red Hat)2.3 Pacman (Arch)2.4 Emerge/Portage (Gentoo)2.5 But what if the software I'm looking for isn't in the...
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If you come across a situation where you are unable to login as root to your Linux Cloud Server through a standard ssh connection, but you can login with the console in the Control Panel, a likely cause is that remote...
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In The BeginningThis is a guide on Installing NGINX and PHP-FPM, while running on UNIX File Sockets for your Debian based system.If this statement is making you wonder why you are here, you are either:A- IntriguedB- Google...
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A strong understanding of file and directory permissions is vital for a strong understanding of the Linux operating system as a whole. In this article, we will begin by offering a general overview as well as a couple of examples...
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These Ubuntu Hardy Heron articles will take you from a 'barebones' Ubuntu Hardy Cloud Server to a secured and up to date Cloude Server ready for your server software (or whatever you use the Cloud Server for).Securing your Cloud...
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Uncategorized

API ExampleLet's take a look at a simple example using the API.Every ReST request against the DNS Service requires the inclusion of a specific authorization token, supplied by the X-Auth-Token HTTP header. You can obtain this...
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Contents1 Introduction2 Getting Started3 Internet Information Services4 Microsoft SQL Server5 Domain ServicesIntroduction What are Cloud Servers?Cloud Servers SLACloud Servers FAQGetting Started Getting Started with Cloud...
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Open relays are a bad thing - they allow anyone to send email from your mail server. The mail server does not check that it is authorized to send mail from the mail address on the third-party email.What this means is that anyone...
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Available FeaturesRackspace Cloud DNS automates and simplifies your Domain Name System management and has many of the features you have been asking for, including: REST-based API: RESTful API lets you customize solutions to...
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Nginx is a popular lightweight server for those who do not need the bulk and extra services that Apache may offer.This article will look at installing Nginx on an Ubuntu Intrepid Server using the 'aptitude' package manager.Using...
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Cloud DNS OverviewOur existing DNS infrastructure is a Globally Distributed Anycast Network. Rackspace currently has DNS servers located in Texas, Virginia, and London. Within each datacenter, we have our nameservers split up so...
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Contents1 Rackspace Cloud Pro 1.1.11.1 What The App Does1.2 Whatʼs New in Version 1.1.11.3 Chef Setup and Usage Demo1.4 Chef1.5 Support Escalation1.6 Rackspace Cloud 2.0 for iOS// Rackspace Cloud Pro 1.1.1 Mobile Cloud Control...
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The principle of minimalism states that a server should be designed and configured with the least possible complexity. There should be no unneeded software, no unneeded hardware, and no unneeded users. In short, minimalism...
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As the administrator for your Cloud Servers, there will be times when you may need to log into one of your servers using the Console feature in the MyCloud Control Panel.To access the console, go to the Server Details screen for...
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In the event that you have an IP address that is listed on a blacklist you can modify your server's IPtables configuration to reroute port 25 traffic to a secondary IP. Use the following command to modify your...
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Contents1 Introduction2 Getting Started3 Windows Firewall4 Internet Information Services5 Microsoft SQL Server6 Terminal ServicesIntroduction What are Cloud Servers?Cloud Servers SLACloud Servers FAQGetting Started Getting...
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Ubuntu Intrepid Ibex comes with Apache v.2.2.9 and PHP v.5.2.6 and they are easily installed via the default Ubuntu Package Manager 'aptitude'. The advantage of using aptitude is that you will get any security...
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Rescue Mode is a maintenance state that can allow you access to an unresponsive server.  You would use this in order to fix configuration problems, or to copy your data and move it to another server.  When you enter...
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After successfully resizing a Windows Cloud Server, you will need to perform some additional steps in order to utilize the new disk space that is available for your server. In Windows Server 2008 you can merge the newly available...
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Note:  Rackspace no longer offers Cloud Servers with Windows 2003, but these instructions are here for legacy support purposes.By default, Microsoft SQL Server Express 2008 uses TCP Dynamic Ports for communication and data...
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This tutorial walks you through installing MySQL on Ubuntu with the Aptitude repository system.For this article, we are making these assumptions:You are running a brand-new server with no other software installed.You are running...
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This tutorial walks you through installing the popular Open Source database application, MySQL, on CentOS/Fedora/REL Linux systems by using the YUM Package Manager.  The YUM Package Manager is an automatic installer/de-...
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We routinely perform maintenance on the infrastructure running the Cloud.  The majority of maintenance is performed transparently but there are rare cases where a reboot of customer instances is required.   When we...
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Other scenariosIn the previous article in this series we discussed using rsync to do a live migration of your system from one Linux server to another. We looked at preparing the destination environment to be similar to the source...
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Contents1 Setting Up Websites2 Maintaining Databases3 Sending And Receiving Mail4 Developing and testing ApplicationsSetting Up WebsitesUsers can get root access to a Cloud server and install the Apache webserver on it and then...
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Tickets - When you click on the Tickets link, you will see a list displaying your current tickets, along with tabs showing your closed tickets, and a combined view of all tickets.  In the center of this list is the...
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Live Chat - We have Support Technicians standing by 24 hours a day to answer any questions you have.  Under the Live Chat link, you will be directed into a Live Chat session with specialists trained to support our...
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 LinuxRackspace Cloud Essentials - CentOS - Installing vsftpdRackspace Cloud Essentials - CentOS - Configuring a user in vsftpdRackspace Cloud Essentials - Ubuntu - Installing vsftpdRackspace Cloud Essentials - Secure File...
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This article will walk you through installing PHP on IIS 7.0. Please note that this article only addresses the actual install of PHP using the FastCGI protocol. For more information on FastCGI, see the official Microsoft IIS...
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Deciding on how you should upload a file depends strictly on the type of file you are uploading. Files such as HTML, ASP, PHP, CGI, and PL documents should be uploaded in ASCII mode. A general rule for knowing how a file...
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Note: UK Cloud customers should use https://mycloud.rackspace.co.uk/ to access the Cloud Control Panel.Creating DNS records for your domain is easy to do within the Cloud Control Panel. In this article, we will look at creating a...
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Now we have Apache installed and running, we can configure it to serve multiple domains using Virtual Hosts.Do note the layout used in these articles is explained here Multiple hosts layout- feel free to use the directories of...
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In this article, we'll connect to the database server as the "postgres" role, using the psql client software for the first time. The "postgres" role As we learned in the previous...
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Contents1 Memory management with free2 Free3 Free -m4 Buffers and Cache5 Actual Usage6 Swap7 Regular monitoringMemory management with freeBasic monitoring should be done on a regular basis. This keeps you informed as to the...
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If you are wishing to compile kernel modules or other software you may be required to install the kernel headers on your Cloud Server. By default the kernel modules are not installed to save space and are not typically used by...
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Although Rackspace Cloud has taken steps to make your default Cloud Server image as secure as possible, the first line of defense lies in the hands of you, our customer.  Follow these steps immediately after creating your...
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This article will guide you through the process of Creating An Image Backup (Cloning) and Restoring A Server From A Saved Image in our Cloud Control Panel.Note: While you can create a different size server from that of the saved...
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For testing and production use of our database server, we'll want to create additional roles, as it's not recommended to work regularly in our databases as the default superuser role. Login However, to...
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Creating DNS records for your domain is easy to do within the New Cloud Control Panel. In this article, we will look at creating a DNS zone for your domain and adding basic A, MX, and CNAME records using the New Cloud Control...
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Overview PostgreSQL uses layered security to control access to the database server and the data inside it. This article isn't intended as an extensive treatment of the subject, please see Chapter 19 in the...
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What are the different networks in the Rackspace Cloud?The Rackspace Cloud consists of the following networks:Public (PublicNet)PublicNet connects a Cloud Server to the Internet.  When you create Cloud Servers with PublicNet...
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If you are ever having a problem accessing the Control Panel, or any other Rackspace Cloud services, the first place you should check is the Cloud Status page.  This is where we list all maintenances and service-impacting...
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So far, we have sent test emails using the command line.However, there is no real feedback from these clients as to how our mail server responded - did it respond with the correct details? Note that it is possible to send/receive...
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This article will walk through installing IIS 7.0 on Windows Server 2008 manually through the Server Manager Interface. Other methods exist for installing IIS, but will not be addressed here.Installing via Server Manager Before...
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 Connecting to a Linux Cloud ServerRackspace Cloud Essentials - Going from Windows to Linux Using PuTTYRackspace Cloud Essentials - Going from Mac to Linux using TerminalRackspace Cloud Essentials - Rescue Mode on Linux...
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wget is a utility that will allow you to fetch items from a server placed on the Internet. It is a useful utility for scripting download actions and is often used in many of our tutorials for downloading code. It is included...
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To the uninitiated, hashing and encryption may seem like similar processes; in reality, they have some important differences. Let's begin by explaining them.Encryption is the process of transforming information (the plaintext)...
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Keeping your system's date and time accurate is easy to do using NTP.Having an accurate clock on your server ensures that time stamps in emails sent from your machine are correct. An accurate clock is especially helpful when you...
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NOTE: This article is written for our Cloud Sites Control Panel. A version of this article written for our Next Generation Cloud Servers is also available here: Creating a Windows cloud server. Prerequisites Administrative...
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Now we have Apache installed and running, we can configure it to serve multiple domains using Virtual Hosts.Contents1 Create the layout2 index.html3 Virtual Hosts3.1 NameVirtualHost3.2 Custom Virtual Hosts4 a2ensite5 Navigate6...
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This tutorial will walk you through the process of installing the iRedMail bundled mail server to successfully send and receive e-mail.This tutorial assumes a few things:You have followed the CentOS setup guideYou are running on...
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Apache is one of the most popular applications used to serve web pages. This article will show you how to set it up with PHP. This article assumes that you have followed the Arch 2007.08 - Setup article.Contents1 Install Apache...
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Manual DNSThere may be times you need to change your server's DNS settings, either because you find they're misconfigured or because you want to use your own. Fortunately there isn't a lot of work involved in changing the DNS...
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For over thirty years, relational database technology has been the gold standard. Modern workloads and unprecedented data volumes, however, are driving businesses to look at alternatives to the traditional relational database....
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This article will walk you through setting up FTP users in IIS 7.0. This allows you to create users thathave access to your FTP site, but otherwise cannot access your server.Requirements Before you begin, you will want to make...
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One of the simplest ways someone can access a server without authorization is by brute-forcing the root password — running an automated program to try every possible password combination (which may or may not involve...
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 This guide will show you how to add new Cloud Servers and Cloud Load Balancers to your account, as well as how to work with Cloud Files through the File Manager. Cloud ServersRackspace Cloud Essentials  - Creating...
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What happens when all of that market research and graphic design work pays off and you create a successful campaign that is driving lots of traffic to your site or business? There are two scenarios: 1) traffic spikes cripple your...
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Contents1 Host multiple websites2 Cloud burst3 High Performance computing4 Delivering Software as a Service solutions Host multiple websitesCustomers can manage multiple domains and websites on individual Cloud Servers by...
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After you install your Gentoo system and attempt to run Emerge you may run into the following error message: !! /etc/make.profile is not a symlink and will probably prevent most merges. !!! It should point into a...
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The term Virtual Hosts is used a great deal when setting up your Cloud Server. Let's take a look at what Virtual Hosts are and why they are important.It is also worth noting that the term Virtual Hosts is used with all web...
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ScaleXtreme seamlessly transitions to the open cloud with Rackspace.CUSTOMER'S BUSINESS: ScaleXtreme offers systems monitoring and management software that allows customers to view all of their servers through a single unified...
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Understanding the potential reach of your rich media campaign can help you properly frame budget and technical expectations. Online campaigns are like parties - knowing how many guests you expect makes budgeting and planning much...
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Mission critical data is now backed up safely in an offsite secure location.Disaster recovery is possible with the backed up data.
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Note:  Rackspace no longer offers Cloud Servers with Windows 2003, but these instructions are here for legacy support purposes. Installing IIS (IIS 6.0) on a Windows Server 2003This article walks through setting up IIS...
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SOASTA leverages Rackspace® Cloud Servers to test Olympic sites.CUSTOMER'S BUSINESS: SOASTA simulates high-volume web traffic to test web and mobile app performance.CHALLENGES: The company needs to spin up thousands of servers a...
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There are many reasons to deploy "rich media" content. This three-part article is not about the why, but the how. As with all online projects business leaders have to decide what makes the most sense for their company from both a...
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Classic v1 and Nova Cloud Servers:  How-To Articles & Other Resources   Documentation ·         Next Generation Cloud Servers API Developer Guide ·   ...
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When running Perl in Ubuntu 8.10 you might run across the following error message after your server is first installed: perl: warning: Setting locale failed. perl: warning: Please check that your locale settings: LANGUAGE...
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Using Cloud Files as a backup is straightforward. Users can achieve them in various ways.  If you would like for us to provide Cloud Backup as a service, click here.  Otherwise, complete the steps outlined below to set...
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This first guide will help familiarize you with the Rackspace Cloud Control Panel.  Back to the First 48 Guide PageOn to Guide 2 - Building Your Cloud Inventory
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This tutorial will walk you through installing the Half-Life Dedicated Server on Ubuntu Intrepid (8.10). In order to use this you must have a Steam Account to use. Note: Running HLDS will consume large amounts of bandwidth. By...
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Creating an Inbound Port Deny Rule 1. Launch Windows Firewall with Advanced Security by clicking on Start > Administrative Tools > Windows Firewall with Advanced Security. 2. Select Inbound Rules in...
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If you're a VAT-registered business, in most cases you can reclaim the VAT you pay when you buy goods and services for your business. In order to reclaim this money you need to have records to support your claim. By collecting...
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By now, you have built your server, made it secure, and uploaded content to your server.  The last step in the First 48 Hour Essentials is to configure your DNS so the rest of the Internet knows where to find your site.The...
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An alternative to using vsftpd, Secure FTP (SFTP) is another secure method of transferring files from one server to another.Contents1 Installation2 Configuration3 Security4 SFTP Client5 Jailing Users6 Permissions//...
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Executive SummaryWith economies all around the world looking for solutions to an increasingly dire economic situation, we believe that facilitating the creation of new businesses by individuals and teams with an entrepreneurial...
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DISCLAIMER: This document details a process intended for educational purposes only. This will not deploy a production environment.HadoopHadoop is an open source project that provides a platform to store and process massive...
By design, WCF cannot have multiple IIS bindings. When using WCF you may see this error: "This collection already contains an address with scheme http"To work around this, you can write a custom service factory to intercept and...
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This tutorial will walk you through installing PostgreSQL 8.3 on an Ubuntu Intrepid server. This tutorial assumes that you have completed the steps in this setup article. Installation The first step we need to do is...
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Creating an Inbound Custom Deny Rule 1. Launch Windows Firewall with Advanced Security by clicking on Start > Administrative Tools > Windows Firewall with Advanced Security. 2. Select Inbound Rules...
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If you do not have a VAT ID number, or choose not to supply one, Rackspace will apply the appropriate tax handling to your invoice. It is in your best interest to supply your VAT ID number because the tax handling for a...
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ContentsWhat is PCI DSS? What are the PCI DSS requirements for Rackspace Cloud?What are payment cards?What is payment card data?What is cardholder data?What is sensitive authentication data?Which elements of the cardholder data...
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Yes, international credit cards are accepted. The Rackspace Cloud will honor Visa, MasterCard, and American Express.
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You can attach (add) or detach (disconnect) networks from existing Next Gen Cloud Servers by using the Cloud Networks API or the Cloud Control Panel.This article describes how to attach and detach networks by using the Cloud...
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This article provides you with an overview of the billing resources available to you through the Rackspace website and the Cloud Control Panel. The resources described in this article can help you manage and track the billing for...
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Note: UK Cloud customers should use https://mycloud.rackspace.co.uk/ to access our New Cloud Control Panel.This article will guide you through the process of Creating An Image Backup (Cloning) and Restoring A Server From A Saved...
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Python is a general purpose, object-oriented programming language that has achieved popularity because of its readability and clear syntax. Guido van Rossum created Python in late 1980s. It is a 'high level' scripting language...
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Contents1 CentOS - Installing Apache and PHP52 Apache Install3 ServerName4 Firewall5 Default Page6 Chkconfig7 PHP5 Install8 AlmostCentOS - Installing Apache and PHP5CentOS comes with Apache v.2.2.3 and PHP v.5.1.6 and they are...
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History In 1969, a remote login application known as telnet was created. Back in 1969, very few people had computers, and those who did were primarily communicating on isolated private networks. It worked exactly the way you'd...
0 Comments
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This article addresses how to connect and log in to your Windows Server using Microsoft Remote Desktop Protocol. Windows and Mac Versions The screenshots below show how to use RDP via Windows XP. Different...
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Ubuntu Intrepid Ibex uses a different Apache layout than you may have encountered if you have used Apache with non-Debian based Operating Systems.The differences are not huge and, indeed, help in configuring and deploying...
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Pre-reqsSSH client to login into the Cloud ServerSudo account login to the Cloud ServerAdministrative access to the Classic Cloud Control PanelProcedureShut down serverLog in as a sudo-enabled user via SSH and enter the following...
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Version Control Systems

Now we have the subversion repository created and you can access the repository nice and securely using the SSH protocol (see Using SSH with svnserve).So what happens when you want to run version control on another project? ...
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Following on from the Introduction to subversion article, we'll now look at svnserve (subversion's built in server).Svnserve allows you to access your project from remote machines. Concentrating on configuration and basic setup,...
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Remember the version of your website or application that worked? Just before you tried to add that new feature?Enter version control. Subversion is an excellent version control system that allows you to roll back to earlier...
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In the introduction to svnserve article, we configured svnserve and secured it against unauthorised access.However, one problem was that the connection was not encrypted. This would be fine over an Office LAN or other trusted...
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You have just learned how to restore servers from an image. These images are ideal for use as templates or "gold images", so that you can easily restore to a known configuration or rapidly deploy additional Cloud Servers. This...
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Multiple repositories and subversionLast time we looked at Multiple projects and subversion which was a nice way of serving more than one project from the same repository.But what if we wanted our projects to be completely...
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Web Servers

Do you have a site that is pushing only static content, a couple of .html or .swf files? Databasing is completely unnecesary for you and Apache seems to be eating alot of unnecessary PIDs and allocating alot of memory. Lighttpd (...
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During these articles I will be talking about different operating systems, different web servers and different, er, stuff.To make things easier to understand and reference between articles and systems, I will use a 'standard'...
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The below table shows which operating systems (OSes) are available and supported in our service levels. Operating System (OS) Currently Supported Version Available with Cloud Servers Supported in Managed Cloud...
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One thing that can causes concern and configuration headaches is virtual hosts permissions.Using the multiple host layout in this article is a good way of keeping your domains in one place and with easy access. Let's take a look...
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Most people serve more than one domain on their Cloud Server(s).Whether for different domain names or different subdomains of the same domain, the procedure is the same.Contents1 Overview2 Procedure3 Virtual Hosts4 Multiple...
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Apache and other web server daemons like nginx and lighttpd are capable of serving multiple websites with different domains from the same server. Sites hosted in this manner are called "virtual hosts".The most common type of...
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This article provides instructions for installing a LAMP (Linux, Apache, MySQL, PHP) stack on your server. Linux (Ubuntu or Debian) is your operating system, and Apache is your web daemon, which serves information that is stored...
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This article provides instructions for installing a LAMP (Linux, Apache, MySQL, PHP) stack on your server. Linux (CentOS, Fedora, or Red Hat Enterprise Linux) is your operating system, and Apache is your web daemon, which serves...
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This tutorial will walk you through installing the LiteSpeed web-server on CentOS 5.2, and that you have completed the following prerequisites:You are working on a clean serverYou have completed the steps to set up your CentOS...
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Filed in: Cloud Servers

Web Technologies

The Rackspace Cloud can save you both time and money. This guide shows you how to do both by exlaining the basic process of turning your idea into a working site in three basic steps:Build the infrastructureUpload your...
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Filed in: Cloud Servers

Windows Firewall

This article will address how to prevent a DNS amplification attack when using Windows DNS Server installed on Windows Server 2008 R2 or Windows 2012 cloud server. For more information about a DNS amplification attack, please see...
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Filed in: Cloud Servers
Note:  Rackspace no longer offers Cloud Servers with Windows 2003, but these instructions are here for legacy support purposes. Problem:  In Windows 2003 R2, Internet Information Server (IIS) downloads are...
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Filed in: Cloud Servers
Creating an Outbound Port Deny Rule 1. Launch Windows Firewall with Advanced Security by clicking on Start > Administrative Tools > Windows Firewall with Advanced Security. 2. Select Outbound Rules...
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Filed in: Cloud Servers
Windows Server 2008 If this is the first time you are accessing the server you will be greeted with this screen.  If not you will need to access the Windows Firewall Settings by going into...
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Filed in: Cloud Servers
Creating an Outbound Program Allow Rule 1. Launch Windows Firewall with Advanced Security by clicking on Start > Administrative Tools > Windows Firewall with Advanced Security. 2. Select Outbound...
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Filed in: Cloud Servers
Problem:A Microsoft SQL instance cannot be accessed remotely through ODBC, Visual Studio, or SQL Server Management Studio connection.Resolution:(applies to MS SQL 2005, 2008, 2008 R2, and 2012)The Windows firewall is usually the...
0 Comments
Filed in: Cloud Servers
Creating an Outbound Predefined Deny Rule 1. Launch Windows Firewall with Advanced Security by clicking on Start > Administrative Tools > Windows Firewall with Advanced Security. 2. Select Outbound...
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Filed in: Cloud Servers
Note:  Rackspace no longer offers Cloud Servers with Windows 2003, but these instructions are here for legacy support purposes.Windows 2003 Click on Start > Control Panel > Windows Firewall This will open the...
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Filed in: Cloud Servers
 If you have just created a new Windows Cloud Server but are having problems trying to download files from your server, then you are in the right place! This article will show you how to enable file downloads in Internet...
0 Comments
Filed in: Cloud Servers
Creating an Outbound Predefined Allow Rule 1. Launch Windows Firewall with Advanced Security by clicking on Start > Administrative Tools > Windows Firewall with Advanced Security. 2. Select Outbound...
0 Comments
Filed in: Cloud Servers
Creating an Outbound Port Deny Rule 1. Launch Windows Firewall with Advanced Security by clicking on Start > Administrative Tools > Windows Firewall with Advanced Security. 2. Select Outbound Rules...
0 Comments
Filed in: Cloud Servers
Creating an Outbound Port Allow Rule 1. Launch Windows Firewall with Advanced Security by clicking on Start > Administrative Tools > Windows Firewall with Advanced Security. 2. Select Outbound Rules...
0 Comments
Filed in: Cloud Servers
Creating an Outbound Custom Deny Rule 1. Launch Windows Firewall with Advanced Security by clicking on Start > Administrative Tools > Windows Firewall with Advanced Security. 2. Select Outbound...
0 Comments
Filed in: Cloud Servers
Creating an Outbound Custom Allow Rule 1. Launch Windows Firewall with Advanced Security by clicking on Start > Administrative Tools > Windows Firewall with Advanced Security. 2. Select Outbound...
0 Comments
Filed in: Cloud Servers
Creating an Inbound Program Deny Rule 1. Launch Windows Firewall with Advanced Security by clicking on Start > Administrative Tools > Windows Firewall with Advanced Security. 2. Select Inbound Rules...
0 Comments
Filed in: Cloud Servers
Creating an Inbound Program Allow Rule 1. Launch Windows Firewall with Advanced Security by clicking on Start > Administrative Tools > Windows Firewall with Advanced Security. 2. Select Inbound...
0 Comments
Filed in: Cloud Servers
Creating an Inbound Predefined Deny Rule 1. Launch Windows Firewall with Advanced Security by clicking on Start > Administrative Tools > Windows Firewall with Advanced Security. 2. Select Inbound...
0 Comments
Filed in: Cloud Servers
Creating an Inbound Predefined Allow Rule 1. Launch Windows Firewall with Advanced Security by clicking on Start > Administrative Tools > Windows Firewall with Advanced Security.2. Select Inbound Rules in the left pane and...
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Filed in: Cloud Servers
To understand what exactly a firewall is, it is necessary to first understand what the Internet is. The Internet is, simply put, a web-like network of computers -- nothing more, nothing less. Some computers (like your laptop)...
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Filed in: Cloud Servers
Creating an Inbound Port Allow Rule 1. Launch Windows Firewall with Advanced Security by clicking on Start > Administrative Tools > Windows Firewall with Advanced Security.2. Select Inbound Rules in the left pane and click...
0 Comments
Filed in: Cloud Servers
Creating an Inbound Custom Allow Rule 1. Launch Windows Firewall with Advanced Security by clicking on Start > Administrative Tools > Windows Firewall with Advanced Security. 2. Select Inbound Rules...
0 Comments
Filed in: Cloud Servers
 Problem:  You are unable to access your Cloud Server via a Remote Desktop Connection due to a licensing ErrorCause:  By default, Rackspace Cloud Servers come with a Remote Desktop license that allows for 2...
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Filed in: Cloud Servers

Windows Server 2003

 Problem:  You are unable to access your Cloud Server via a Remote Desktop Connection due to a licensing ErrorCause:  By default, Rackspace Cloud Servers come with a Remote Desktop license that allows for 2...
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Filed in: Cloud Servers
Unless licensing is configured during the initial installation of the Terminal Services role on Windows Server 2008, a 120 day grace period is provided before a license server needs to be installed and activated. This article...
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Filed in: Cloud Servers
Note:  Rackspace no longer offers Cloud Servers with Windows 2003, but these instructions are here for legacy support purposes. Contents1 Windows Server 20031.1 Formatting the Disk and Adding an Additional...
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Filed in: Cloud Servers
Note:  Rackspace no longer offers Cloud Servers with Windows 2003, but these instructions are here for legacy support purposes. Contents1 Introduction2 Getting Started3 Windows Firewall and Security4 Internet...
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Filed in: Cloud Servers
Note:  Rackspace no longer offers Cloud Servers with Windows 2003, but these instructions are here for legacy support purposes. Problem:  In Windows 2003 R2, Internet Information Server (IIS) downloads are...
0 Comments
Filed in: Cloud Servers
Note:  Rackspace no longer offers Cloud Servers with Windows 2003, but these instructions are here for legacy support purposes.  Contents1 Introduction2 Getting Started3 Windows Firewall and Security4 Internet...
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Filed in: Cloud Servers
After successfully resizing a Windows Cloud Server, you will need to perform some additional steps in order to utilize the new disk space that is available for your server. In Windows Server 2008 you can merge the newly available...
2 Comments
Filed in: Cloud Servers
 Problem:  Client printers (printers either directly attached to your remote workstation, or network accessible printers) do not map when you establish a Remote Desktop Connection to a Cloud Server.   Cause:...
0 Comments
Filed in: Cloud Servers
This article addresses a known error with Windows Firewall when creating FTP sites in all versions of Windows Server 2008Windows Firewall Settings If you are unable to access your newly created FTP site, this is most likely due...
0 Comments
Filed in: Cloud Servers
If you ever need to check the status of your DNS records, Windows has a built-in tool for just that task. There are a number of reasons you may want to do this, for example to check that any updates are correct or to troubleshoot...
0 Comments
Filed in: Cloud Servers
Note:  Rackspace no longer offers Cloud Servers with Windows 2003, but these instructions are here for legacy support purposes.Windows 2003 Click on Start > Control Panel > Windows Firewall This will open the...
0 Comments
Filed in: Cloud Servers
Problem:  After issuing a password reset request for a Windows Server acting as a Domain Controller (DC), the password does not reset.Cause:  The Rackspace Cloud Servers Agent service attempts to alter the local...
1 Comment
Filed in: Cloud Servers
This article will walk you through sharing your local CD/DVD drive (or any other local drive) with your Cloud Server using Microsoft Remote Desktop Client. This article assumes that you already have Microsoft Remote Desktop...
0 Comments
Filed in: Cloud Servers
 If you have just created a new Windows Cloud Server but are having problems trying to download files from your server, then you are in the right place! This article will show you how to enable file downloads in Internet...
0 Comments
Filed in: Cloud Servers
You can easily connect to your Windows Cloud Server with your Macintosh! You simply need to download the Microsoft Remote Desktop (RDP) Client for the Mac! Downloading To download the client you'll need to visit the...
6 Comments
Filed in: Cloud Servers
This article shows you how to connect and log in to your Windows Cloud Server using the Remote Desktop (RDP) connection client.  It is also easy to use the drives and resources from your local Windows machine in your RDP...
0 Comments
Filed in: Cloud Servers

Windows Server 2008

 Problem:  You are unable to access your Cloud Server via a Remote Desktop Connection due to a licensing ErrorCause:  By default, Rackspace Cloud Servers come with a Remote Desktop license that allows for 2...
0 Comments
Filed in: Cloud Servers
Unless licensing is configured during the initial installation of the Terminal Services role on Windows Server 2008, a 120 day grace period is provided before a license server needs to be installed and activated. This article...
0 Comments
Filed in: Cloud Servers
Problem:  SQL Server needs to install additional features from the disk.  Cause:  Rackspace does not make our SQL media available to customers, so altering the default installation leaves customers needing an...
0 Comments
Filed in: Cloud Servers
Contents1 Introduction2 Getting Started3 Windows Firewall4 Internet Information Services5 Microsoft SQL ServerIntroduction What are Cloud Servers?Cloud Servers SLACloud Servers FAQGetting StartedWhat You Need to Know About Cloud...
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Filed in: Cloud Servers
This is a list of videos intended to introduce the viewer to the Rackspace Cloud plug-in for Microsoft Visual Studio 2010.  You can get information on the plug-in and download it from our Cloud Tools Marketplace:Microsoft...
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Filed in: Cloud Servers
Contents1 Introduction2 Getting Started3 Windows Firewall4 Internet Information Services5 Microsoft SQL ServerIntroduction What are Cloud Servers?Cloud Servers SLACloud Servers FAQGetting Started What You Need to Know About Cloud...
0 Comments
Filed in: Cloud Servers
After successfully resizing a Windows Cloud Server, you will need to perform some additional steps in order to utilize the new disk space that is available for your server. In Windows Server 2008 you can merge the newly available...
2 Comments
Filed in: Cloud Servers
 Problem:  Client printers (printers either directly attached to your remote workstation, or network accessible printers) do not map when you establish a Remote Desktop Connection to a Cloud Server.   Cause:...
0 Comments
Filed in: Cloud Servers
This article addresses a known error with Windows Firewall when creating FTP sites in all versions of Windows Server 2008Windows Firewall Settings If you are unable to access your newly created FTP site, this is most likely due...
0 Comments
Filed in: Cloud Servers
Problem:A Microsoft SQL instance cannot be accessed remotely through ODBC, Visual Studio, or SQL Server Management Studio connection.Resolution:(applies to MS SQL 2005, 2008, 2008 R2, and 2012)The Windows firewall is usually the...
0 Comments
Filed in: Cloud Servers
If you ever need to check the status of your DNS records, Windows has a built-in tool for just that task. There are a number of reasons you may want to do this, for example to check that any updates are correct or to troubleshoot...
0 Comments
Filed in: Cloud Servers
Windows Server 2008 If this is the first time you are accessing the server you will be greeted with this screen.  If not you will need to access the Windows Firewall Settings by going into...
0 Comments
Filed in: Cloud Servers
Problem:  After issuing a password reset request for a Windows Server acting as a Domain Controller (DC), the password does not reset.Cause:  The Rackspace Cloud Servers Agent service attempts to alter the local...
1 Comment
Filed in: Cloud Servers
This article will walk you through sharing your local CD/DVD drive (or any other local drive) with your Cloud Server using Microsoft Remote Desktop Client. This article assumes that you already have Microsoft Remote Desktop...
0 Comments
Filed in: Cloud Servers
 If you have just created a new Windows Cloud Server but are having problems trying to download files from your server, then you are in the right place! This article will show you how to enable file downloads in Internet...
0 Comments
Filed in: Cloud Servers
When you purchase an additional IPv4 address for your Windows Cloud Server, follow these simple steps to configure it properly. From the Start Menu, open the Network Control Panel. Open the Network and...
0 Comments
Filed in: Cloud Servers
You can easily connect to your Windows Cloud Server with your Macintosh! You simply need to download the Microsoft Remote Desktop (RDP) Client for the Mac! Downloading To download the client you'll need to visit the...
6 Comments
Filed in: Cloud Servers
This article shows you how to connect and log in to your Windows Cloud Server using the Remote Desktop (RDP) connection client.  It is also easy to use the drives and resources from your local Windows machine in your RDP...
0 Comments
Filed in: Cloud Servers

Windows Server 2012

This article provides instructions for installing MySQL on Windows Server 2008 R2 or Windows Server 2012 by using the Microsoft Web Platform Installer (Web PI). Web PI makes it simple to install a variety of applications to your...
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Filed in: Cloud Servers
 DescriptionThis article will detail how to perform the most common tasks with the windows firewall on Windows Server 2012. This includes managing the firewall settings and creating custom inbound and outbound firewall rules...
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Filed in: Cloud Servers
TCP offload engine is a function used in network interface cards (NIC) to offload processing of the entire TCP/IP stack to the network controller. By moving some or all of the processing to dedicated hardware, a TCP offload...
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Filed in: Cloud Servers

Windows Tools

This Article will tell you how to configure your SQL Server Management Studio to connect with your SQL Server housed on your Windows Cloud Server. 1. Start SQL Server Management Studio by going to Start > All...
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Filed in: Cloud Servers
Problem:  SQL Server needs to install additional features from the disk.  Cause:  Rackspace does not make our SQL media available to customers, so altering the default installation leaves customers needing an...
0 Comments
Filed in: Cloud Servers
An earlier version of the XenServer Tools software that is installed on next-generation Windows Cloud Servers has been found to cause server instability in rare cases. This document walks through installing XenServer Tools...
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Filed in: Cloud Servers
 Note:  Rackspace no longer offers Cloud Servers with Windows 2003, but these instructions are here for legacy support purposes. You may run into intermittent network connection problems or slowness on a server...
0 Comments
Filed in: Cloud Servers
Note:  Rackspace no longer offers Cloud Servers with Windows 2003, but these instructions are here for legacy support purposes. Problem:  In Windows 2003 R2, Internet Information Server (IIS) downloads are...
0 Comments
Filed in: Cloud Servers
Can you use your Rackspace Cloud Server as a Mail Server?Since Rackspace uses dynamically assigned IP addresses for Cloud Servers, the IP space has been declared unfit for email use. This means that major blacklist...
0 Comments
Filed in: Cloud Servers
 Problem:  Client printers (printers either directly attached to your remote workstation, or network accessible printers) do not map when you establish a Remote Desktop Connection to a Cloud Server.   Cause:...
0 Comments
Filed in: Cloud Servers
This article provides prerequisites and steps for installing Active Directory Domain Services (AD DS) on Microsoft Windows Server 2008 R2 Enterprise 64-bit (W2K8). This article does not provide instructions for adding a Domain...
33 Comments
Filed in: Cloud Servers
Problem:A Microsoft SQL instance cannot be accessed remotely through ODBC, Visual Studio, or SQL Server Management Studio connection.Resolution:(applies to MS SQL 2005, 2008, 2008 R2, and 2012)The Windows firewall is usually the...
0 Comments
Filed in: Cloud Servers
If you ever need to check the status of your DNS records, Windows has a built-in tool for just that task. There are a number of reasons you may want to do this, for example to check that any updates are correct or to troubleshoot...
0 Comments
Filed in: Cloud Servers
 This guide will show you how to add new Cloud Servers and Cloud Load Balancers to your account, as well as how to work with Cloud Files through the File Manager. Cloud ServersRackspace Cloud Essentials  - Creating...
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Filed in: Cloud Servers
Problem:  After issuing a password reset request for a Windows Server acting as a Domain Controller (DC), the password does not reset.Cause:  The Rackspace Cloud Servers Agent service attempts to alter the local...
1 Comment
Filed in: Cloud Servers
When you purchase an additional IPv4 address for your Windows Cloud Server, follow these simple steps to configure it properly. From the Start Menu, open the Network Control Panel. Open the Network and...
0 Comments
Filed in: Cloud Servers
You have just learned how to restore servers from an image. These images are ideal for use as templates or "gold images", so that you can easily restore to a known configuration or rapidly deploy additional Cloud Servers. This...
14 Comments
Filed in: Cloud Servers
This article shows you how to connect and log in to your Windows Cloud Server using the Remote Desktop (RDP) connection client.  It is also easy to use the drives and resources from your local Windows machine in your RDP...
0 Comments
Filed in: Cloud Servers
 Problem:  You are unable to access your Cloud Server via a Remote Desktop Connection due to a licensing ErrorCause:  By default, Rackspace Cloud Servers come with a Remote Desktop license that allows for 2...
0 Comments
Filed in: Cloud Servers