Windows Server security best practices


To ensure that we have access to your server when needed, we request that you do not change these configurations. When connecting to your server, Rackspace support will log in as the user rack using Remote Desktop Connection to the public IP address over port 3389. In addition, rebuilding existing servers or building a new server from a snapshot will require that Administrator logins are enabled and port 445 is not blocked in the Windows firewall. If you insist on changing these values, please speak with an administrator at Rackspace to do so in a way that does not impact our ability to provide you with Fanatical Support.

This article provides some very general security tips to remember when you are setting up a Microsoft Windows server that will be interacting with the public Internet. These tips can be applied to any server in general, but this article specifically addresses Rackspace Public Cloud Servers running Windows.


Use local firewall rules

For those servers that will be interacting with the public Internet with no firewall device (by default, the Rackspace Public Cloud Servers do not come with a firewall device), the Windows firewall is the only protection that you have between your server resources and your private data and anybody with access to an Internet connection. Disabling as many rules as possible means opening the fewest ports that are listening over the public interface, which means the least amount of exposure to anyone trying to gain access to your server.

For those ports that must be opened, you should limit access to the server by whitelisting IP addresses in those specific rules. It's common for users to have accounts through their ISPs with dynamic public IP addresses that change over time. By adding the IP address from your local home or office computer, you can make changes to the firewall rules on-the-fly by logging in to the server via the Control Panel at and logging in remotely via the console to add a new IP address or as your ISP makes changes to your dynamically assigned IP address. By limiting access to the server via IP address whitelisting, you can ensure that those who need access to the server have it, and those who don't will be blocked from those open ports. The most typical ports that need to be open in the Windows firewall for web hosting on a cloud server are as follows:




HTTP - IIS sites or web applications


Secure IIS sites or web applications with SSL

We recommend locking down the following ports via IP address whitelisting on the public interface to limit brute-force attacks or exploitation attempts against commonly named accounts or services on the server:




Remote Desktop connectivity, for logging in remotely to the server.

21 FTP

For the secure transfer of data between local geographic locations and the cloud server

990 FTPS (on Windows)

For the secure transfer of data transfer between local geographic locations and the cloud server incorporating an SSL certificate.

5000-5050 FTP

Passive ports for FTP communication

1433 SQL

Default port used for SQL communication

53 DNS

Default port used for DNS requests

Be careful what you share

In addition to being aware of how much these servers are exposed to the Internet through open firewall ports, you should consider what data is available to others via file sharing. We do not recommend enabling Windows file sharing because the ports that are opened on the firewall expose the server to unwanted attempts to connect to the server over ports 445 and 139. We have customers who are using their servers to host back-office software such as QuickBooks, PeachTree, Microsoft Office (Outlook for Remote Desktop sessions), or any number of other third-party software solutions. We are often asked to help these customers configure mapped network drives to allow for them to easily move data from their local PCs to their cloud server by way of a drive letter on the local computer. However, we do not recommend this practice. Remember, you are only as secure as your weakest password.

Additionally, be careful of the software that you allow your users to download and install on your server. Every software package installed increases the exposure of your server to attack.

Password policy

Whether you have provisioned a cloud server with or without a hardware firewall, as previously stated, you are only as secure as your weakest password. Because our post-build automation processes depend on the default user account of Administrator, we don't recommend changing this username on your cloud servers running Windows. However, we do recommend strong passwords of at least 8 to 10 characters that include uppercase and lowercase letters, numbers, and special characters (such as !, #, $, and %). Assigning simple passwords can be extremely dangerous, especially for a cloud server that is available over the public Internet.

Consider setting an expiration date for each user's password. Although it is inconvenient to have to remember a new password periodically, this bit of forethought can help to make your data more secure.

Likewise, be careful who has access to the server through the Administrator account. If multiple users need admin access to the server, create multiple accounts with admin access. It's easier to track users in the log files by looking for a specific user account than it is to try to decipher multiple log file entries under the Administrator account. Multiple instances of Event Id 4625 in the Security Log or Event Id 1012 in the System Log can mean that someone is trying to hack into your server, because these events are related to failed login attempts. For users logging in over Remote Desktop Connection, ensure that they are logging off the server to free up any used resources instead of simply closing their RDC windows, which leaves the session open on the server.

Active Directory

We typically discourage running Active Directory on a cloud server because the only protection from intrusion is the Windows firewall and Active Directory introduces issues into a cloud server environment. Active Directory is generally better used in a dedicated server environment where those servers are placed behind physical firewalls and can be connected over VPN tunneling through that firewall appliance. Rackspace supports a VPN only if it is through a hardware firewall in a solution called RackConnect. It is easier to implement this physical firewall setup before you have spun up servers because, at the time this article was written, the process that connects the firewall and the servers is automated during our build process. Physical firewalls are not provisioned as quickly as cloud servers and must be requested through our Hybrid teams. More information on physical firewalls and RackConnect can be found at

If you do install Active Directory on a cloud server, we recommend that you run two Domain Controllers in case one fails (imaging is currently unavailable for Domain Controllers). We also recommend locking down DNS to prevent DNS amplification attacks. You can find more about this subject at .

SQL Server instances

For those servers running Microsoft SQL Server, it is important to remember to lock down the SQL port 1433 to listen over the internal interface only, preferably listening only for connections from a list of known IP addresses of other servers needing to access SQL Server on the server. It is also possible to allow SQL port 1433 to listen over the public interface, but it's imperative that this rule be limited to only the IP addresses of the computers where the developers are connecting to the databases on the server. Without limiting these connections to the server, port 1433 will be exposed and outside hackers will attempt to brute force their way into the server over this port. These types of attacks cause high network traffic and can slow down the server's performance and even bring down sites if an important account gets locked out. By limiting access to this port, these issues are mitigated before they start. Also, for servers running SQL Server Standard or SQL Server Web editions, we recommend configuring Maintenance Plans to dump the data from the live database files into flat files that can be backed up off the server as well as a cleanup task so the backups do not fill your hard drive.

Windows updates

Don't disable Windows updates, and be mindful of the state of your server -- ensure that your Windows OS is patched. Patch Tuesday, which occurs on the second Tuesday of each month in North America, is the day on which Microsoft regularly releases security patches. Each customer must decide how best to implement a patching strategy that will keep their server up to date. By default, Rackspace Cloud Servers are set up to check for updates between 2 a.m. and 4 a.m. every day.

Server backups

You should have some type of disaster recovery plan in place. We offer the option for cloud server images to be created nightly and written into your Cloud Files containers with a default retention of seven days. This means that a snapshot of the server is taken and the image is stored in Cloud Files for use in creating new server instances or rebuilding the existing server from that image.

We also offer file-level backup by way of configuring Cloud Backups. We don't recommend backing up the entirety of the C: drive because there are some live files that are locked and will cause the backup job to complete with errors. Furthermore, the Windows system files are contained in the base images provided by us or in any custom images taken of the servers; thus, it is not necessary to back up that data on a daily basis. We do recommend backing up the C:\inetpub (IIS) directory and any other user data that needs to be backed up. Additionally, if SQL Server Maintenance Plans have been configured to dump the live data into flat files for backup purposes, we recommend that those directories be included in the backup as well.

You should check on these backup jobs to ensure that they are completing successfully and that the backups are valid. Creating a new server instance from a Cloud Image is always a good idea to ensure that the image is good, and restoring a file from Cloud Backups helps to verify that the data being backed up can be restored.


The last attack surface exposed to the Internet is the code. You and your developer must ensure that the code is enforcing proper authentication and authorization. For example, a web application should not be executed with administrator-level privileges. File authorization should be carefully defined and all inputs on the application should have the best validation possible to prevent hackers from exploiting the web application and gaining control of the server. A good starting point for improving the ASP .Net security can be found at the following sites:


Depending on the use case, each customer might have other more specific needs to address when leveraging our Cloud Servers product to meet their hosting needs. However, these general recommendations are a good place to start when considering security while building out Windows servers, cloud or otherwise.

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