Setting up Rackspace Email with Thunderbird


The following article will show you how to set up your Rackspace Email account using your Thunderbird email client. Let's take a look at the steps below to get you up and running:

  1. Open Thunderbird and select Create a new account.

     

  2. When prompted to create a new email address, bypass this by selecting Skip this and use my existing email.
  3. In the Mail Account Setup dialog box, enter in the following information in the fields provided:
    • Your name - This is the name that will appear in the From field of messages you send.
    • Email Address - Enter in your entire email address (e.g. myname@mydomain.com).
    • Password - Enter the password for the account you are setting up.

  4. Click Continue.
  5. Thunderbird will attempt to automatically detect the server settings. These settings will need to be manually entered so click Manual Config.

     

  6. In the Mail Account Setup dialog box, enter in the following information in the fields provided:
    • Your name - This is the name that will appear in the From field of messages you send.
    • Email Address - Enter in your entire email address (e.g. myname@mydomain.com).
    • Password - Enter in the password for the account you are setting up.
  7. Enter the following in the Incoming row:
    • IMAP
    • Server hostname: secure.emailsrvr.com
    • Port: 993
    • SSL: SSL/TLS (this should auto-populate when you enter the port number.)
    • Authentication: Autodetect
  8. Enter the following into the Outgoing row:
    • Server hostname: secure.emailsrvr.com
    • Port: 465
    • SSL: SSL/TLS (this should auto-populate when you enter the port number.)
    • Authentication: Autodetect

  9. Click Re-test. The Authentication fields should change to Normal Password and you will see a message in the middle of the screen stating: The following setting were found by probing the given server.
  10. Click Done.

    This completes the set up process. You should now see your mailbox added in Thunderbird and mail will start populating the Inbox.



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