Rackspace Email and Apps Migration Services


We offer a number of Email Migration services to our customers. This page outlines our services including any fees that may be associated with them. Our team of email migration experts are here to help you in case you have any questions or concerns.

External Migration Services

Are you a new customer and require email data to be migrated from another provider? We've partnered with MigrationWiz in order to make your migration as easy as possible.

Self-Service using MigrationWiz

  • $4.99 per mailbox

Migrate at your own pace with our easy to use version of MigrationWiz! Available directly from your Email and Apps Control Panel. Click Here to Begin!

Benefits of using the Self-Service Tool include:

  • Migrate from any server to Exchange or Rackspace Email
  • Includes a free trial migration
  • Migrates PIM data from Exchange to Exchange
  • Allows for up to 10 additional passes per migration
  • Provides real-time notifications through the migration process
  • Can be accessed from any internet browser
  • Fanatical Support provided by a team of email experts

Note: Charges for the Self-Service Migration will be applied separate from your monthly statement.

Assisted Migration

  • $10 per mailbox

Assisted Migrations are ideal for companies in need of consulting, planning and scheduling a migration project. Moving mail to a new provider is a big task and can be a very complex process. Our Assisted Migration service will provide you with the ease of mind in knowing that your migration is being coordinated by the best team of email experts. Request an Assisted Migration!

Benefits of choosing an Assisted Migration include:

  • Documentation provided to the account administrator with email account set up information.
  • A custom migration plan based on consultation with your Migration Specialist
  • Options for the following migration methods:
    • PST import with Rackspace Hosted Exchange migrations
    • Migration Tool supported by our team for both Hosted Exchange and Rackspace Email
  • A scheduled time slot with a dedicated specialist to perform your migration
  • Updates from your specialist throughout the process

Additional charges:

  • Rackspace Archiving Imports
    • $6 per GB via FTP
  • Rackspace Archiving Exports
    • $6 per GB EML Format
    • $9 per GB PST Format

Note: Charges for Assisted Migration services will be applied to the next month's statement.

 

Internal Migration Services

Do you have an employee going through a name change and need an email account renamed? Is your company needing a domain rename? Would you like to switch to a new email platform or upgrade from an older one? Well, we've got you covered! Our Internal Migration services make it easy for you to perform these tasks. Simply send in a request via ticket and we'll take care of the rest!

  • Upgrade from Microsoft Exchange 2007 to Microsoft Exchange 2010 - FREE of Charge
  • Platform changes - FREE of Charge
    • Convert from Rackspace Email to Microsoft Exchange and keep the same address!
    • Convert from Exchange to Rackspace Email and keep the same address!
  • Domain Rename - $10 per mailbox up to 50 mailboxes
    • $5 per mailbox for every mailbox above 50
    • Additional $50 if archiving is enabled for the domain
  • Mailbox Rename - FREE of Charge
  • Mailbox Exports to FTP Site - FREE of Charge
    • Microsoft Exchange - Exported in .pst format
    • Rackspace Email - Exported in MailDir Format
  • Mailbox Data Migrations - $10 per mailbox
    • Migrate data from OneUser@domain.com to DifferentUser@domain.com

Note: Charges for Internal Migration services will be applied to the next month's statement.



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