Logging into your server with RDP (Mac)

Using a Remote Desktop (RDP) client, you can easily connect to your Windows Cloud Server with your Macintosh. You simply need to download the Microsoft Remote Desktop (RDP) Client for the Mac. There are a few versions of the RDP client available. On the Microsoft site, there is an older version fow which we have included connection instructions here in this article. As of August 2014, there is also a newer version available through the Mac App store which requires OS X 10.7 or higher. Once you have either client installed, follow the connection instructions to remotely connect to your Windows Cloud Server.

Downloading the RDP Client from the Mac App Store

Downloading the RDP Client from Microsoft

Running Remote Desktop Client

Downloading the RDP Client from the Mac App Store

Open the Mac App Store from the icon in your Applications folder.

From the search field, enter "Microsoft Remote Desktop" and choose the application with the icon pictured here.

Install the Remote Desktop Client


Downloading the RDP Client from Microsoft

To download the client you'll need to visit the Microsoft website to download the Remote Desktop Client for Mac.

At the time of the most recent update to this article, the current release of the Remote Desktop Client for Mac is version 2.1.1

You can view the Details and Install Instructions by clicking the + to expand the menu.


Running Remote Desktop Client

To run the Remote Desktop Client you'll need to open up your Applications folder inside Macintosh HD. You'll find an icon in there that looks like the one below... double-click it.


You'll be presented with a window like the one below. Simply type in your Rackspace server's IP address and click the Connect button.


You'll be prompted with a box asking for your login credentials.

If this is the first time connecting to a new Windows Cloud Server, enter the username: administrator with the 'Root Admin Password' provided in the Cloud Office Control Panel when the server was created.

Click OK to connect.


You may be prompted by a notification that the name on the certificate is incorrect. Press Connect to continue.


You will then log directly in to your new Windows Cloud Server.

Next you may want to create a new user to login with besides administrator, use this opportunity to change the administrator password from the default provisioning password.



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