This document describes the Rackspace Private Cloud configuration and support offerings.
Rackspace offers a tool set that enables users to quickly deploy a private cloud OpenStack cluster configured according to the recommendations of Rackspace OpenStack specialists.
Previous versions of Rackspace Private Cloud were packaged in an ISO that contained a full Ubuntu OS and a Chef server running on a virtual machine. While the ISO was a convenient and simple package, it did not allow a deployment at scale. The user also had no choice of host operating system and Chef server running on a virtual machine was resource-intensive.
Rackspace Private Cloud can be deployed with a Chef-based approach that enables users to create an OpenStack cluster on Ubuntu, CentOS, or RHEL. The new version uses install scripts, creating a more traditional application experience for the Linux system administrator. It also offers a framework that is capable of being updated without downloading and deploying a whole new ISO.
NOTE: Rackspace Private Cloud v4.2.0 is based on the OpenStack Havana code base, and is being made available as an Early Access release to customers who want to deploy it in a proof-of-concept or other non-production environment. Rackspace Private Cloud v4.1.2, based on the OpenStack Grizzly code base, is recommended for production environments.
Rackspace Private Cloud v4.2.
n uses the Havana release of OpenStack, and includes Compute (Nova), Image Service (Glance), Dashboard (Horizon), Identity (Keystone), Virtual Network Service (Neutron), and Metering (Ceilometer). OpenStack Orchestration (Heat) is also available as a technology preview feature.
Rackspace Private Cloud v4.1.
n uses the Grizzly release of OpenStack, and includes Compute, Image Service, Dashboard, Identity, and Virtual Network Service.
Object Storage (Swift) is available in the Rackspace Private Cloud Object Storage offering.
Rackspace supports integration with the other components of OpenStack, as well as features such as floating IP address management, security groups, availability zones, and the python-novaclient command line client. The following OpenStack features and configurations are supported:
Rackspace Private Cloud also supports the use of Rackspace Cloud Files as a backend for OpenStack Image Storage.
The following features are not supported:
Rackspace Private Cloud is an evolving product and we will continue to develop and enhance it.
Rackspace Private Cloud is offered primarily as a "do it yourself" package, free of charge. You can also access the Rackspace Private Cloud Support Forum, a Rackspace-provided user forum, at the following URL:
The forum is open to all Rackspace Private Cloud users and is moderated and maintained by Rackspace personnel and OpenStack specialists.
Rackspace offers 365x24x7 support for Rackspace Private Cloud. If you are interested in purchasing Rackspace Private Cloud Escalation Support or Core Support, or you plan to install on more than 20 nodes, please email us at
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