According to Wayne Roberts SVP of Hybrid, and former SVP of Human Resources, Rackers are Rackspace’s “secret sauce.” What’s the recipe? In any successful recipe, certain ingredients serve as the palette for the overall taste of the dish. Even though we regard it as secret, we’ll share one way we strike the right ingredients for a perfect taste.
The Gallup Organization’s Clifton StrengthsFinder evaluation is an integral tool Rackspace uses to identify a Racker’s most powerful talents and build a career path that taps and leverages those strengths. The evaluation is based on over 30 years of research, pioneered by Donald O. Clifton, PhD, geared toward refocusing organizations from fixing weaknesses to fostering employee strengths.
The strengths testing presents 180 self-descriptors to match individuals based on over 30 personality themes. After testing, employees are provided with resources to understand how to put their strengths to work. Teams are encouraged to discuss team strengths to help employees understand each Racker's unique strengths-set.
Rackspace began the program in 2003 with each employee evaluated as part of the onboarding experience. By letting the team member with high Input® chew on research all day, keeping the high Restoratives® busy solving problems, and focusing the Maximizers® on stimulating excellence; everyone reaps more job satisfaction. The top three Rackspace strengths are:
• Learner®: People strong in the Learner theme have a great desire to learn and want to continuously improve. In particular, the process of learning, rather than the outcome, excites them.
• Achiever®: People strong in the Achiever theme have a great deal of stamina and work hard. They take great satisfaction from being busy and productive.
• Relator®: People who are strong in the Relator theme enjoy close relationships with others others. They find deep satisfaction in working hard with friends to achieve a goal.
That means we're a bunch of learning addicts, who enjoy the thrill of working hard and building close relationships around achieving common goals. And, those are just our top three; the organization is full of a variety of strength combinations that come together to achieve greatness at Rackspace every day.
According to the Gallup Organization, strengths-based employee development programs yield employees that are six times more engaged in their job and three times more likely to identify their quality of life as excellent.