At Rackspace, we're Fanatical about our customers' performance and success. That attitude drives every part of our business. It has helped power our growth from a tiny San Antonio startup to a billion-dollar global company. And the ingredients of our Fanatical Support constantly evolve and expand to meet new customer needs.
I, like any other geek, rely heavily on technology; maybe a little too much. And, recently, that almost got my killed. That might be a slight exaggeration, but it is pretty close. Let me tell you about it and what it taught me about what we do day to day.