One of the great technology enablers of the last decade has been open-source software. It encourages commercial software developers to create better products by fostering processes that cut across companies, utilizing the best talent from each. Additionally, competition from open-source projects creates an ecosystem that gives consumers more choice in the software they use to power their enterprises.
At the end of last year, we announced the private beta to Cloud Monitoring, the next generation of monitoring for Rackspace customers. Today, we pull the curtain off of the Cloud Monitoring Early Access Program, providing opening it up to anyone who wants next generation monitoring for sys admins and developers comfortable with using a RESTful API.
This is a guest post written and contributed by Fred van den Bosch at Librato, Inc., a Rackspace Cloud Tools Partner. Librato is the creator of Metrics, a time series data platform that provides uniform monitoring and alerting for your operation.
At Rackspace we pride ourselves on Fanatical Support in all we do. The public face of Fanatical Support is having knowledgeable people ready to help customers when they need it. But behind the scenes, Fanatical Support means leveraging technology to improve every aspect of the customer experience.