Ziad Sawalha is a Director in the Product organization at Rackspace. He spends his time creating, designing, coding and evangelizing solutions to customer problems. He was the first PTL for Keystone - the identity service in OpenStack - which he lead through incubation to becoming a core project. He architected Rackspace's Hosted SharePoint offer. And most recently, he helped create and launch the Rackspace Deployments Service. His work before joining Rackspace included consulting in technology, being CTO at Mi8 Corporation in New York and hopping on and off boats, helicopters and oil rigs in Qatar doing all things technology at Occidental Petroleum. When he's not persistently thinking through technology issues he's busy juggling being a father to newborn twins and his 4-year-old son, trying to win points as a good husband, playing with Steve the dog or letting the chickens out of the coop (which often docks him points on the "good husband" scale).