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Global Infrastructure and Uptime Guarantee

When it comes to your online presence, you rely on fast and reliable content delivery. That's why we build our global infrastructure to deliver top speeds, while providing an industry-leading service-level agreements that promise:

  • Networks will be available 100% of the time (excluding planned or emergency maintenance).
  • HVAC and power will be functioning 100% of the time in a given month.
  • Hardware components will function correctly, or we'll replace them at no cost to you.

Highly trained specialists run our infrastructure, which uses the latest technologies and resides in enterprise-grade data centers positioned across the globe in Chicago, Dallas, Northern Virginia, London, Hong Kong, and Sydney.

Segurança física

  • Protocolos keycard, protocolos de varredura biométrica e vigilância interna e externa ininterrupta
  • Access limited to authorized data center personnel—no one can enter the production area without prior clearance and appropriate escort
  • Every data center employee undergoes thorough background security checks

Potência condicionada

  • UPS (alimentação ininterrupta) para todos os servidores
  • Subsistema de energia UPS redundante N+1, com failover instantâneo em caso de falha da UPS principal
  • If an extended utility power outage occurs, our routinely tested, onsite diesel generators can run indefinitely

Ambiente de precisão

  • N+1 redundant HVAC (Heating Ventilation Air Conditioning) system ensures a duplicate system immediately comes online in the event of an HVAC system failure
  • A cada 90 segundos, todo o ar é circulado e filtrado para remover a poeira e os contaminantes
  • Sistemas avançados de supressão de incêndio

Rede

  • Dedicated exclusively to our customers
  • Banda larga com alto desempenho constante
  • 9 provedores de rede para oferecer várias redundâncias
  • 219 CDN edge locations on 6 continents optimize content delivery
  • Fibre carriers enter at disparate points to guard against failure
  • Apenas equipamentos de roteamento de classe empresarial totalmente redundantes
  • A topologia e a configuração de rede são aprimoradas automaticamente e em tempo real
  • A configuração, desenvolvida em conjunto com a Cisco, oferece proteção contra pontos únicos de falha no nível da rede compartilhada (extensível a seu ambiente de VLAN)
  • Trabalhamos em conjunto com a Cisco e a Arbor Networks para aprimorar continuamente o monitoramento e a segurança
  • Network and security teams must be certified and thoroughly experienced in managing and monitoring enterprise-level networks
  • Nossos técnicos de rede certificados são treinados de acordo com os mais altos padrões do setor

Garantia de 100% de tempo de funcionamento da rede

Seu negócio depende de um tempo de funcionamento confiável. That's why we design and build our network for solid reliability—and back it with a 100% Network Uptime Guarantee.

Network Guarantee

Network Guarantee

We guarantee that our data center will be available 100% of the time in a given month, excluding scheduled or emergency maintenance. Otherwise, we apply a 5% credit of your monthly fee for each 30 minutes of network downtime, up to 100% of your monthly fee for the affected server.

Infrastructure Guarantee

Infrastructure Guarantee

We guarantee that data center HVAC and power will be functioning 100% of the time, excluding scheduled or emergency maintenance. Otherwise, we apply a 5% credit of your monthly fee for each 30 minutes of data center infrastructure downtime, up to 100% of your monthly fee for the affected server.

Put our global infrastructure to work for you.

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