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We manage your cloud, so you can manage your business

Your cloud doesn't operate on infrastructure alone. It takes engineering expertise to architect and manage not only the infrastructure, but the many complex tools and application layers that run on top of it. With other providers, that's your responsibility, but we do things differently here.

Everything we offer is managed. That's because we believe that:

  • Uptime and redundancy are shared responsibilities, rather than a burden for the customer alone.
  • The greatest value for performance comes from pairing infrastructure with service.
  • Every account should have easy access to engineers—by phone, by chat, by email, 24x7x365 without long waits—to help with planning, architecting, building, and operations

One size doesn't fit all. You deserve the best fit for your unique needs, across multi-tenant and single-tenant platforms, in your data center or ours.

We back our managed cloud with Fanatical Support® and an industry-leading 100% Network Uptime Guarantee. Our approach is designed to keep you running fast and lean—so you can focus on hiring only the engineers who will differentiate your business.

Gartner 2014 Magic Quadrants

Cloud-Enabled Managed Hosting, North America and Europe

Liderança do setor

Industry leadership & expertise

We're recognized as the premier managed cloud specialist by some of the biggest companies in the world. Our industry-leading accolades include:

  • #1 hosting provider for the Internet Retailer Top 1,000 ecommerce websites (for the third consecutive year)
  • #1 in hosting Magento® Enterprise Edition
  • #1 in hosted Microsoft® SharePoint® deployments
  • #1 in hosting OpenStack® private clouds
  • A leader in hybrid cloud solutions, creating best-fit, specialized solutions
  • Founder, alongside NASA, of OpenStack, and operator of the largest OpenStack public cloud

Industry recognition

Certificações de funcionários

  • 165+ Cisco certifications, including 122 CCNAs and 44 CCNPs
  • 200+ Microsoft certifications, including MCITPs, MCSAs, MCSEs, and MCTSs
  • 160+ RedHat certifications, including RHCEs, RHCSAs, and RHCAs

Company solution providers, standards, and certifications

  • Parceira Premier da Red Hat em hospedagem
  • Parceira certificada MySQL em hospedagem
  • Parceira Gold-Certified da Microsoft em hospedagem
  • Certificação ISO 27001:2005
  • Provedor de serviços de nível 1 da Industria de Cartões de Pagamento (PCI)
  • SSAE16 Tipo II SOC1, SOC2 (apenas segurança e disponibilidade) e SOC3
  • Certificação Safe Harbor
  • Certificação de proteção de conteúdo e padrão de segurança CDSA

Quadrante Mágico do Gartner

Every year, Gartner evaluates hosting providers according to completeness of vision and ability to execute. We have been positioned as a leader in the 2014 Magic Quadrant for Cloud-Enabled Managed Hosting, North America 3 years in a row. We have also been positioned as a leader in the 2014 Magic Quadrant for Cloud-Enabled Managed Hosting, Europe for 2 years in a row.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. As publicações de pesquisa do Gartner consistem de opiniões de organização de pesquisa do Gartner e não devem ser interpretadas como declarações de fato. O Gartner se isenta de todas as garantias, expressas ou implícitas, com relação a esta pesquisa, inclusive quaisquer garantias de comercialização ou adequação para um propósito particular.

Fanatical Support

Some cloud vendors provide basic break-fix support. Fanatical Support is different. It's a results-obsessed service that infuses everything we do.

We treat your business as if it's our own, delivering exceptional service everyday-whether it's 2 a.m. on Thanksgiving or a random Tuesday. If you have a quick question or need solution-critical help, an engineer is always available to answer your call.

We can help you architect, build, manage, monitor, and maintain your hosted environment. Our experts (including Database Administrators, Red Hat® Certified Engineers, Microsoft® Certified Professionals, and more) can help you succeed-anytime, anywhere, and in any way imaginable.

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©2014 Rackspace, US Inc.