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Rackspace and Grasshopper Partnership

Rackspace delivers mission critical hosting solutions for our customers.  You could dedicate precious time, resources and expertise to doing all the day-to-day tasks necessary to keep your servers, hardware and network up and running optimally. Or you could choose to let the experts at Rackspace do it for you.

Rackspace offers:

  • The Fanatical Support Promise™ - our commitment to you. And it's not an empty promise with nothing behind it. It's actually part of our Master Service Agreement.
  • Hosting With No Worries - unlike colocation hosting and other low-end hosting providers, Rackspace immediately reduces the strain on your IT people by taking on the day-to-day burdens of constantly and fully managing a web environment.
  • Very Live, 24x7x365 Support - we don't mean one person manning the desks at 2:00AM. It's teams of experts working at any time on any day.
  • Your Very Own Dedicated Team - you will know your dedicated Rackspace Support Team and, they'll know you. More importantly, the team is built around your needs, not ours.
  • Experts by Any Definition - hundreds of certified experts, consistent industry awards and recognition and strong technology partnerships.
  • 100% Network Uptime Guarantee - our Zero-Downtime Network™ guarantees you get nothing less than 100% Network Uptime. We're so confident in our guarantee that we didn't have to fill it with loopholes.
  • 1-Hour Hardware Replacement Guarantee - sooner or later hardware will break. When it breaks at Rackspace, it's usually fixed before you even know something is wrong.

As a customer of Grasshopper, you benefit from our partnership with Rackspace with special discounts and incentives from 5-20% monthly (monthly dedicated hosting must be a 12 month term, savings percentage is dependant of service offering) . To learn more please contact Yvette Lopez at 210-312-5416 or email yvette.lopez@rackspace.com.
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