MyRackspace Customer Portal
One more reason why working with Rackspace is easy
If you need support, information or the ability to self-manage aspects of your hosted environment or account, MyRackspace is where
you go. Free, easy and powerful, it quickly connects you to both Rackspace and your actual environment.
MyRackspace Customer Portal Quick Overview
Increased control through powerful self-service tools:
Optimized for mobile access
- DNS Administration makes site changes more seamless
- Firewall Control Panel allows you to set, manage and change access rules
- Virtual Environment Management gives you increased control over your VMs (Virtual Machines)
- Turn VMs on and off as needed to save money
- Create and store VM templates for one-hour provisioning
- Create and store VM copies for rapid recovery from a VM failure
the MyRackspace customer portal can be used to create, view, search and update tickets while you're away from your desk.
Submit, search and view your support tickets,
which are delivered immediately to your dedicated Rackspace Support Team.
Bandwidth consumption and managed backup reporting
provide daily updates while identifying traffic patterns and bottlenecks.
Customizable user permissions allow you to
create fine-grained management of individual and group access to your hosted configuration and account.
Additional support tools and resources
like our Discussion Forums, Knowledge Base Documents, Suggestion Center and Message Center enhance your Rackspace experience.
With Rackspace Support, You're Never Alone
One of the best parts about hosting your Rich Media project with us is that we're always here for you—24x7x365. Our unlimited
support and expertise is ready to go whenever you need us.
Learn How We Support You
A Full Suite of Managed Hosting Services
Customize your solution by adding the security, virtualization, storage, database, backup, monitoring and professional services
that suit your particular needs.
Browse Our Managed Services