Call us at 1-800-961-2888
Sales: 1-800-961-2888
Support: 1-800-961-4454
Login
  • MyRackspace Portal
  • Cloud Control Panel
  • Rackspace Webmail Login

Disaster Recovery Services

Every business should have a business continuity plan in place. Not an idea, but a well articulated and detailed course of action to ensure that their business can get through a disaster and continue on in the aftermath. This plan includes crisis management, business procedures/processes and work area management to name a few considerations.

Another important, yet often overlooked part of your business continuity plan is IT disaster recovery (DR). In broad terms, this is how you deal with and prevent IT downtime. Even if every other part of your business continuity plan is executed perfectly, you remain at a standstill if your IT systems go down and stay down. And the situation will only get worse as your revenue and reputation take a beating.
Section Navigation

Remember, Disaster Recovery Isn't The Same As Disaster Prevention

There's a huge difference between disaster prevention and disaster recovery. Both are necessary. But the former only mitigates the risk of downtime. The latter makes sure if downtime happens you can actually get your IT back online quickly.






Rackspace DR Solutions Put Affordable & Reliable DR within Your Reach

Unless you're one of the few businesses in the world that has the money, data centers, hardware, networks, and expertise, in-house DR is difficult—if not impossible. When you do DR yourself, there are just too many technical complexities and too many compromises struck between minimizing downtime and controlling costs for DR to be reliable. Fortunately for businesses, Rackspace makes designing, deploying and managing a DR plan less painful—and more affordable.


Our Disaster Recovery Portfolio
Host Based Replication Services
Geographically Diverse Replication for Your Mission-critical Server Data
Enterprise Replication Services
Enterprise-class Array Based File and Block Level Replication
  • Replicates critical files between Rackspace DCs
  • Support for physical & virtualized environments
  • Team of certified Replication professionals deploy & support your solution
  • Rackspace DC-to-DC Replication for mission critical data stored on dedicated NAS (dNAS) and dedicated SAN (dSAN) devices
  • dNAS to dNAS Replication powered by NetApp® NAS & SnapMirror® technologies
  • dSAN to dSAN Replication powered by EMC® RPA technology
  • Customized replication solutions
  • Team of certified NAS and SAN Engineers to design, implement & manage your solution
Rackspace Professional Services
Customized, Comprehensive Disaster Recovery Solutions
  • Application, database & full server failover
  • DR Plan consulting & testing
  • Active/passive failover or geographic load balancing
  • Full support for off-site replication to customer managed data center
  • Flexible RPO & RTO targets
  • Team of certified DR engineers design, deploy & manage your solution
Unmetered Managed Backup
Fully Managed Backup Service Protects Against Data Loss and Corruption
  • Off-site tape rotation
  • Flexible backup schedules
  • Unmetered model means no overages
  • Backup Team sets up, configures & manages your solution and performs restores
Contact Us For More Information


Rackspace DR solutions are not one size fits all. They are designed for each customer's business, technical and budget needs. Just as important, they are fully managed—backups, data replication, application recovery, server recovery, assessments and DR plan testing are backed 24x7x365 by our expertise and Fanatical Support®.
The Numbers Tell The DR Story
Many companies learn the hard way, how important Disaster Recovery is to IT and their businesses over all. Betting on never experiencing a service outage or a natural disaster is not a viable or practical choice. The stats tell the story.
43% of companies experiencing disasters never re-open, and 29% close within two years.
McGladrey and Pullen

93% of businesses that lost their data center for 10 days went bankrupt within one year.
National Archives & Records Administration

40% of all companies that experience a major disaster will go out of business if they cannot gain access to their data within 24 hours.
Gartner


Disaster Recovery Terms
Business Continuity (BC): Includes planning to ensure the continuity of business critical functions in the event of a major unplanned service failure or disaster—including key aspects such as personnel, facilities, crisis communication, project management and change control. A BC strategy includes a Disaster Recovery Plan (DRP) for IT related infrastructure recovery.

Disaster Recovery (DR): Part of a larger Business Continuity plan that includes processes and solutions to restore business critical applications, data, hardware, communications (such as networking) and other IT infrastructure. Can also include measures to protect against other unplanned events such as the failure of an individual server or shorter service interruptions.

Mission-critical: Systems or applications that are essential to the functioning of your business and its processes.

Redundancy: Systematically using multiple sources, devices or connections to eliminate single points of failure that could completely stop the flow of information.

High Availability (HA): A system or component that is continuously operational for a desirably long length of time.

Recovery Point Objective (RPO): The age of files that must be recovered for normal operations to resume if a system goes down as a result of a failure.

Recovery Time Objective (RTO): The maximum tolerable length of time that a computer, system, network or application can be down after a failure or disaster occurs.

Hotsite: A DR facility fully equipped with the equipment, network connections and environmental conditions necessary for restoring your data and getting your systems up and running instantly. (unlike coldsites and warmsites, which are not ready to go in an instant)
Sample Configurations

The Nuts and Bolts of Your Solution

Let us help design and build the perfect hosting solution for your specific needs starting with our line of dedicated and cloud servers.
View Our Managed Server Configurations


Start a Live Chat

Ready to See How Rackspace Can Help You?

Got questions? Want to get the ball rolling and talk specifics? That's what we're here for.
Start a Live Chat with One of Our Sales Assistants
Dedicated Support Team

With Rackspace Support, You're Never Alone

One of the best parts about hosting your Rich Media project with us is that we're always here for you—24x7x365. Our unlimited support and expertise is ready to go whenever you need us.
Learn How We Support You


Managed Services

A Full Suite of Managed Hosting Services

Customize your solution by adding the security, virtualization, storage, database, backup, monitoring and professional services that suit your particular needs.
Browse Our Managed Services
©2012 Rackspace, US Inc. About Rackspace | Fanatical Support® | Hosting Solutions | Investors | Careers | Privacy Statement | Website Terms | Sitemap