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Rackspace Professional Services

Targeted Services for Complex IT Needs

As you build your ideal solution, your needs may go beyond our standard product portfolio. That's when you need the Professional Services team. The Rackspace Professional Services team combines specialized IT consultative services and solutions with deep technical expertise and a holistic understanding of hosted environments to deliver the highly customized solutions your business needs.

Our team can help you optimize resources, increase security, protect data, maintain site availability and migrate to Rackspace. Rackspace Professional Services delivers:

  • One-on-one consultations to assess needs and identify solutions
  • Dedicated, Cloud, and Hybrid solutions
  • One-time solution engagements or recurring services
  • Services delivered via vetted vendor networks and in-house specialists
  • Managed services with guaranteed 4-hour response time backed by SLA (Not applicable to Cloud Professional Services)

With solutions that go beyond basic security best practices, Rackspace Professional Security Services helps you to reduce risk, meet compliance requirements and increase the security of your hosted infrastructure.

Features:

  • Protection for the entire stack, from network to application layers
  • Access to a team of CISSP Certified Security professionals
  • Assessment and recommendations on appropriate solutions to help meet specific security and compliance requirements

Services Include:

Whether you need to assess site or application availability or need a plan to replicate and recover your critical data and applications in the event downtime occurs, the Rackspace Professional Services team can help.

Features:

  • Testing services to gauge infrastructure availability, and identify single points of failure
  • Managed DNS service for fast, reliable DNS connections to maintain site availability and optimize end-user experience
  • Data replication and data recovery solutions to recover critical data and get back online in case of unplanned downtime, service interruptions, or server failure

Services Include:

  • Disaster Recovery Services
  • Data Replication
  • Advanced DNS Services & Traffic Management
  • Load Testing
  • Stress Testing
  • Website Performance Monitoring

Seamlessly migrate to Rackspace, manage capacity, and optimize databases and other applications with the expertise and advice of the Rackspace Professional Application Services team.

Features:

  • Approved Rackspace partners specializing in data migrations support single server to multi-data center enterprise migrations and deployments
  • Certified Database Administrators manage, customize, and troubleshoot your MySQL, SQL, and Oracle Database Applications
  • Virtualization Capacity Planning helps allocate and consolidate compute resources to optimize application performance

Services Include:

  • Email Migration
  • Website Migration
  • Database Migration
  • Application Migration
  • Database Administration
  • Virtualization Capacity Planning, Migration, and Server Consolidation

Cloud hosting professionals available to help architect and build customized Cloud Server or Cloud Files hosting solutions to meet your application requirements.

Features:

  • Cloud professionals recommend best practices and customized configurations to bolster redundancy and manage unpredictable traffic
  • Load testing services measure availability and response times of your Cloud environment to help identify single points of failure and determine acceptable load
  • Cloud migration services make your move into the Rackspace Cloud easier, whether migrating from dedicated and virtual environments or from other Cloud providers

Services Include:

  • Customized Cloud Server Configurations
  • Cloud Server H/A Solutions
  • Load Testing
  • Migrations into the Cloud



Additional Professional Services

IT Resource Analysis

The Professional Services team can help you determine if your existing environment and choice of platforms are designed for optimal resource utilization and performance.

We start by assessing your existing IT infrastructure. After a detailed analysis of your business needs, we'll tap our portfolio of Managed, Cloud, and Hybrid solutions to provide you with recommendations for the optimal design, build-out, and deployment of your hosted environment.

Sample Configurations

The Nuts and Bolts of Your Solution

Let us help design and build the perfect hosting solution for your specific needs starting with our line of dedicated and cloud servers.
View Our Managed Server Configurations


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Dedicated Support Team

With Rackspace Support, You're Never Alone

One of the best parts about hosting your Rich Media project with us is that we're always here for you—24x7x365. Our unlimited support and expertise is ready to go whenever you need us.
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Managed Services

A Full Suite of Managed Hosting Services

Customize your solution by adding the security, virtualization, storage, database, backup, monitoring and professional services that suit your particular needs.
Browse Our Managed Services
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