Rackspace^® Support for Microsoft^® SQL Server^®

Rackspace provides best-in-class support for Microsoft^® SQL Server^®, enabling customers to use the rich capabilities of SQL Server to improve performance, increase operational efficiencies and save both time and money. With more than 10,000 servers currently running Microsoft SQL Server and a team of Database Support Specialists for customers requiring more extensive database support, Rackspace has developed deep expertise in SQL database support.

All Rackspace customers running SQL Server in a dedicated hosting environment receive Fanatical Support^® service and the following SQL Server support:

• Installation
• Convenient monthly licensing—Utility pricing for SQL Server licensing is available in the Rackspace Cloud
• Optional live database backup agent
• Basic troubleshooting assistance
• Standard maintenance plan

Additional SQL Database Services

Customers looking for more extensive SQL support should consider the Intensive support level at Rackspace for these additional services:

• Initial environment assessment and performance recommendations
• Database performance monitoring
• Customized maintenance plans
• DBA consultation for performance improvement
• Real-time database troubleshooting
• Generally accepted database best practices recommendations

Rackspace also offers additional DBA services on a time and materials basis for those customers who need even more SQL expertise, such as database assessment and performance improvement services.