Rackspace Teams: Our experts, your cloud.

The Rackspace Teams for AWS Service Block provides your business with on-demand access to a team of highly skilled AWS experts who are available to collaborate with your organization to shape successful outcomes in the AWS cloud. This unique service model is a cost-effective route to the high-value and high-impact AWS cloud expertise your business needs.

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Key Benefits

Rackspace Teams for AWS can help you with a broad range of services related to building, migrating, optimizing and managing your AWS environments.•

• On-demand access to experts: You gain access to an established tier of monthly hours during which you will be able to leverage a team (“Pod”) of cloud experts assigned to your account.
• Diversified skill sets: The Rackspace Teams Pod assigned to your business will consist of an Engagement Manager, architect and engineers working together as one unit.
• Consistent team structure: No matter which tier of hours you use each month, you’ll always work with the same familiar Pod that knows you and your business.
• Leverage accelerators: Rackspace Technology creates platform tools and frameworks that can be used across all team Pods, so every customer benefits from collective knowledge.
• Global Incident Response*: Optional enhancement to Rackspace Teams that extends the monitoring and response capabilities outside of business hours, providing customers with 24x7x365 coverage.

Key Features

Rackspace Technology cloud experts work as part of your team, providing best practices and knowledge amassed from years of experience working on a wide range of cloud projects.

• Migrations to AWS: Workloads elevated in the cloud
• Application operations: Build, release and go-live support
• Infrastructure build-out: Infrastructure-as-code templates
• Security management: Security tools and services
• DevOps & automation: CI/CD pipelines and automated deployments
• Disaster recovery (DR) planning: DR environment implementation and testing
• Performance management: Load testing and optimization
• Cost optimization: Tagging, billing review, usage and RIs