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CUSTOMER’S BUSINESS: vWork helps companies coordinate mobile employees, job scheduling and dispatch.
CHALLENGES: An expensive, third-party production environment forced vWork to manage its own data center environment, including...
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Rackspace Private Cloud v 4.1.5 has the following changes and documentation. For information from the Rackspace Private Cloud v 4.1.2 and v. 4.1.3 releases, refer to:
Rackspace Private Cloud v. 4.1.2 Release Notes
Rackspace...
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NOTE: The most up-to-date version of the release notes is available via the Rackspace Technical Documentation site at the following link: Rackspace Private Cloud Release Notes v4.2.
This article documents the changes in Rackspace...
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A common request we receive is, "Dear Rackspace, I've got a server in your DFW region and I want one exactly like it in SYD.  How can I make that happen?"
You can make it happen by using Cloud Images.  This article explains how...
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Filed in: Cloud Servers, Filed in: Cloud Files, Filed in: Cloud Images
You can use the Cloud Images service to import custom virtual machine disk images into the Rackspace open cloud. For such images to boot correctly, they must be prepared according to the following requirements and instructions....
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Filed in: Cloud Servers, Filed in: Cloud Images
By default, all new Cloud Block Storage users are assigned a 10 TB / 50 volume quota in each region. This quota is primarily to help with capacity planning and to prevent system abuse. If your application requires more storage or...
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This document will assist the user in upgrading their Rackspace Private Cloud environment between versions. The document discusses the following upgrade procedures:
Upgrading from v4.1.n to v4.2.2.
Upgrading between v4.2.n...
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You can attach (add) or detach (disconnect) networks from existing Next Gen Cloud Servers by using the Cloud Networks API or the Cloud Control Panel.
This article describes how to attach and detach networks by using the Cloud...
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Filed in: Cloud Servers
Rackspace Private Cloud v 4.1.3 has the following changes and documentation. For the full list of known issues and information from the Rackspace Private Cloud v 4.0 and v. 4.1.2 releases, refer to:
Rackspace Private Cloud v. 4.0...
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CUSTOMER'S BUSINESS: Mailgun offers developer-friendly email services that focus on speed, reliability, and unique tracking features all exposed through a RESTful API. Mailgun was acquired by Rackspace in 2012.
CHALLENGES:...
0 Comments
Filed in: Email & Apps, Filed in: Cloud Hosting
Product Overview
Cloud Queues is an open-source messaging system, designed to help customers build and scale distributed applications in the cloud.  The Cloud Queues API is built to be flexible, supporting a variety of messaging...
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Filed in: Cloud Queues
CUSTOMER’S BUSINESS: Critical Media is one of the world’s largest media-listening platforms.
CHALLENGES: Lacking geographic diversity in its disaster recovery plan, Critical Media recovered from Hurricane Sandy by rebuilding in...
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Filed in: Cloud Hosting, Filed in: RackConnect
Because domain transfer processes can vary, the process outlined in this document is meant to serve as a general guideline.  It only applies to customers who have either registered or transferred their domains through the Cloud...
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Filed in: Cloud Sites
What are the different networks in the Rackspace Cloud?
The Rackspace Cloud consists of the following networks:
Public (PublicNet)
PublicNet connects a Cloud Server to the Internet.  When you create Cloud Servers with PublicNet,...
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Filed in: Cloud Servers
CUSTOMER’S BUSINESS: Notonthehighstreet.com brings together over 3,500 independent small UK businesses that combined sell over 80,000 products.
CHALLENGES: Notonthehighstreet.com needed a flexible hosting solution to accommodate...
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Filed in: Cloud Hosting, Filed in: RackConnect
CUSTOMER’S BUSINESS: Simon Property Group, Inc. is a global leader in retail real estate.
CHALLENGES: Simon Property Group had a series of support and technical challenges on the Simon.com website with its previous hosting...
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Filed in: Dedicated
Leverage our Portfolio to Provide your Customers with Best-in-class Solutions
For many of the businesses we work with, hosting is a key ingredient of the overall solution they deliver to market. The Rackspace Strategic Partner...
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Filed in: Cloud Hosting
The Rackspace Reseller program is built to enable all types of businesses to incorporate hybrid cloud solutions into their current product and service offerings. The Reseller program helps you succeed by:
Providing a simple and...
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Filed in: Cloud Hosting
Providing a Solid Framework of Support and Service to Help you Better Serve Your Customers
Businesses work with us because they trust us—with their customers, their partners and, ultimately, their reputations. That’s why our...
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Filed in: Cloud Hosting
A Simple and Intuitive Program that Rewards You for Loyalty
The Rackspace Referral Program provides our partners and customers with a simple and easy way to refer dedicated bare metal, cloud and email hosting opportunities. We...
0 Comments
Filed in: Cloud Hosting
CUSTOMER’S BUSINESS: Domino’s is the UK’s leading pizza company.
CHALLENGES: Domino’s needed a hosting solution that offered the security of dedicated servers and the flexibility of cloud.
RACKSPACE® SOLUTION: Rackspace Hybrid...
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CUSTOMER’S BUSINESS: Spencer Gifts LLC operates two brick-and-mortar retailers, Spencer’s and Spirit Halloween.
CHALLENGES: Spencer needed to create a high-performance web presence that would scale rapidly with 1,000x seasonal...
0 Comments
Filed in: Cloud Hosting
You have 2 options on listing your Cloud Queues.  You can use the Control Panel or generate the list through your terminal.
In the Control Panel
In the Control Panel, click the Queues tab.
You will see you Cloud Queues listed...
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Filed in: Cloud Queues
COMPARISON OF HOSTING TYPES
 
Cloud HostingShared
TraditionalVPS
TraditionalCloud
 
Like sharing your apartment with roommates. Everyone has access to the same resources, but you cannot customize shared space to suit your taste....
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Filed in: Cloud Hosting
The following permissions matrix displays specific permissions for the roles in Cloud Big Data. The matrix displays the method names, their corresponding RESTful API commands, and the roles that are supported.  
API Documentation...
0 Comments
Filed in: Cloud Hosting
CUSTOMER’S BUSINESS: Hubspot is a SaaS offering all-in-one inbound marketing tools.
CHALLENGES: Aggressive business growth created new demands for performance annotation and uptime.
RACKSPACE SOLUTION: Rackspace Hybrid Cloud,...
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Filed in: Cloud Hosting
CUSTOMER’S BUSINESS: PharmMD offers a range of medication therapy management solutions.
CHALLENGES: PharmMD needed the benefits of cloud in a private environment.
RACKSPACE® SOLUTION: Rackspace Private Cloud
BUSINESS OUTCOME:...
0 Comments
CUSTOMER’S BUSINESS: AfterCollege is a job discovery service that enables students and new grads to explore jobs and internships based on their field of study.
CHALLENGES: AfterCollege’s datasets grew too large for their...
0 Comments
At Rackspace, we strive to provide each and every one of our customers with extraordinary service, day in and day out. Known as Fanatical Support®, this commitment to service is the foundation of our strong relationships with our...
0 Comments
Filed in: Cloud Hosting
Note: Be sure to set up your authentication token before completing the terminal steps for creating your cloud queue.
The steps in this process will return queue statistics, including the number of messages that exist in the...
0 Comments
Filed in: Cloud Queues
What are Cloud Queues?
Cloud Queues are an open source message queue implementation that utilizes a RESTful HTTP interface to provide an asynchronous communications protocol which is one of the main requirements in todays...
0 Comments
Filed in: Cloud Queues
The following permissions matrix displays specific permissions for the roles in Cloud Networks. The matrix displays the method names, their corresponding RESTful API commands, and the roles that are supported.  
API Documentation...
0 Comments
Filed in: Cloud Hosting
Rackspace Private Cloud v 4.1.1 has the following changes and documentation. For the full list of known issues and information from the Rackspace Private Cloud v 4.0 release, refer to the Rackspace Private Cloud v. 4.0 Release...
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This is a list of known issues with Role-based Access Control (RBAC). We are diligently working to resolve these issues. If you are experiencing an issue that is not listed, please contact customer support at 1-800-961-4454....
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Filed in: Cloud Hosting
I. SUMMARY
Over the past eighteen months, cloud computing has made significant strides in transforming itself from a niche technology to a key element and quite often an extension of enterprise production environments. As...
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Filed in: Cloud Hosting
CUSTOMER’S BUSINESS: Sprout Social is a social media management platform that provides businesses with publishing, engagement and analytics.
CHALLENGES: As an early-stage startup, Sprout focused on product development instead of...
0 Comments
Filed in: Cloud Hosting

CUSTOMER’S BUSINESS: FundApps offers a web-based service that allows fund managers to keep their portfolios in compliance with international regulations.
CHALLENGES: FundApps’ blue-chip customers prioritize security and are wary...
0 Comments
Filed in: Cloud Hosting
RackConnect Compatibility with other Rackspace Cloud offerings:
 
IMPORTANT: These compatibility listings are general guidelines.  Please view the links provided or please contact your Support Team for further details and caveats...
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Filed in: RackConnect
Introduction
With the benefits of cloud undeniable, enterprises are moving more aggressively toward growing cloud investments. Many startups and SMBs have had the benefit of beginning their IT journey in the cloud era, making...
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Filed in: Cloud Hosting, Filed in: RackConnect
CUSTOMER’S BUSINESS: Karmaloop is a leading online retailer in streetwear, cutting edge fashion, and a one-stop shop for the verge culture
CHALLENGES: Karmaloop runs a big website which must be able to handle a very heavy load,...
0 Comments
Filed in: Cloud Hosting
Leveraging new technology, architecture and software with no vendor lock-in at Rackspace
CUSTOMER’S BUSINESS: The largest online retailer of eyeglasses and contact lenses in North America
CHALLENGES: Technology that would allow...
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Filed in: Cloud Hosting, Filed in: RackConnect
Learn more about Rackspace ecommerce hosting services now.
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Filed in: Cloud Hosting
Rackspace has developed a fast, free, and easy way to install a Rackspace Private Cloud powered by OpenStack in any data center. This method is suitable for anyone who wants to install a stable, tested, and supportable OpenStack-...
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The following permissions matrix displays specific permissions for the roles in First Gen Cloud Servers. The matrix displays the method names, their corresponding RESTful API commands, and the roles that are supported.
API...
0 Comments
Filed in: Cloud Hosting
INTRODUCTION
Being innovative is a must for organizations hoping to compete in today’s global business environment. After all, it’s often the innovation-driven ability to better serve the customer and enhance revenue that fuels...
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Filed in: Cloud Hosting
Introduction
IT is now foundational to every business, meaning IT is either an enabler or an obstacle to evolution, adaptation and growth. After all, there is a strong correlation between IT agility and business innovation. So...
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Filed in: Cloud Hosting
Rafat Shaheen, Senior IT Strategist, Enterprise Cloud Solutions
Introduction
More than ever before, Enterprise IT must be a strategic partner to the business. By focusing more on innovation and less on operations, the IT...
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Filed in: Cloud Hosting
John Engates, Rackspace Chief Technology Officer, discusses the potential of Hybrid Cloud with Forrester's James Staten.





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Filed in: Cloud Hosting
The naming requirements for Cloud Files objects and containers (such as illegal characters and name length limits) include:
Container names may not exceed 256 bytes and cannot contain a slash (/) character.
Object names may not...
0 Comments
Filed in: Cloud Files
A Guide to Understanding and Optimizing Customer Satisfaction for Your Ecommerce Site
Introduction
The online and offline customer experience varies greatly. In a physical store, customers use physical cues to assess the...
0 Comments
Keeping your system’s date and time accurate is easy to do using NTP.
Having an accurate clock on your server ensures that time stamps in emails sent from your machine are correct. An accurate clock is especially helpful when you...
0 Comments
Filed in: Cloud Servers
The following permissions matrix displays specific permissions for the roles in Cloud Block Storage. The matrix displays the method names, their corresponding RESTful API commands, and the roles that are supported.  
API...
0 Comments
Filed in: Cloud Hosting
The following permissions matrix displays specific permissions for the roles in Cloud Files. The matrix displays the method names, their corresponding RESTful API commands, and the roles that are supported.
API Documentation...
0 Comments
Filed in: Cloud Files
CUSTOMER’S BUSINESS:Amplifi is a leading provider of omni-channel commerce and interactive marketing solutions.
CHALLENGES:Amplifi Commerce needed a flexible hosting provider with deep Magento expertise.
RACKSPACE SOLUTION:Varies...
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Filed in: Cloud Hosting
CUSTOMER’S BUSINESS:Optaros is an omni-channel ecommerce consultancy offering the creative skills of a top-tier agency and the technology implementation skills of a systems integrator.
CHALLENGES:To build and deploy world-class...
0 Comments
Filed in: Cloud Hosting
Time to re-evaluate compute performance due to growth or changing business needs? Today, there are more benefits to utilizing a cloud environment than just saving money. More importantly, you’re not on your own. Rackspace® offers...
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Filed in: Cloud Hosting
Rackspace has released a package update for Rackspace Private Cloud Software.
Update Instructions
If you have an existing environment created with Rackspace Private Cloud Software v. 3.0, you can update your environment by...
2 Comments
DISCLAIMER: This document details a process intended for educational purposes only. This will not deploy a production environment.

Hadoop
Hadoop is an open source project that provides a platform to store and process massive...
2 Comments
A Broad Portfolio in the Rackspace® Private Cloud
JC Global offers IT management and software solutions to Latin American businesses.
CUSTOMER’S BUSINESS:Based in Mexico City, JC Global Resources de Mexico is an IT management...
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Predictive Modeling in the Private Cloud
Inkiru uses Rackspace Private Cloud powered by OpenStack® to provide secure sandboxes for data scientists.
CUSTOMER’S BUSINESS:Inkiru is a technology company offering a real-time...
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Overview
Rackspace Private Cloud powered by OpenStack lets you create virtual instances that you can use to run any kind of applications. However, these virtual machines do not come with a backup and recovery solution by default...
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Note: UK Cloud customers should use https://mycloud.rackspace.co.uk/ to access our New Cloud Control Panel.
This article will guide you through the process of Creating An Image Backup (Cloning) and Restoring A Server From A Saved...
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Filed in: Cloud Servers
The following compute components are certified for use in Private Clouds.
 
AMD/SeaMicro
SeaMicro SM15000
 
Dell
PowerEdge R515
PowerEdge R720
PowerEdge R820
PowerEdge C6220
PowerEdge C6105
 
HP
ProLiant DL320e
ProLiant DL360e...
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Overview
The amount of data being stored in the world is growing exponentially, and scientists estimate that by 2020 it will reach 50 Zettabytes. Object storage systems allow users to upload or download data in the form of...
0 Comments
Private Cloud Tech Center 
Syncing Private Cloud Swift Containers to Rackspace Cloud Files
Replicate data between private Swift environments and Rackspace Cloud Files. This can facilitate backup, aggregated online content, and...
3 Comments
Overview
Cloud computing is creating significant shifts in the way information technology is provisioned and consumed. This also kicks off a challenge to cloud service providers find innovative ways to adhere to the high demands...
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Overview
Rackspace Private Cloud Software allows businesses to quickly and seamlessly implement a stable and reliable Apache Hadoop cluster quickly and simply in an open cloud solution.
Apache Hadoop and the Cloud
Two major...
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Introduction
Container Sync is a feature of Swift where all the contents of a container can be mirrored to another container (within the same cluster or a completely different cluster) through background synchronization. You can...
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Overview
This document will describe how to build a Rackspace Private Cloud with external storage that targets Enterprise IT applications that run on up to 100 compute nodes. Volumes are provided via the Cinder volume service...
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Overview
Combining Razor and Chef provides a powerful, fully automated solution for deploying Rackspace Private Cloud Software (RPCS) on bare metal. Using this deployment system, the installation of a customized OpenStack...
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Introduction
As you evaluate the computing landscape at your company, you’ve probably become used to calculating the total cost of ownership (TCO) of computing assets based on buying and owning a piece of hardware or software....
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Filed in: Cloud Hosting
Introduction
The cloud can save you money. That’s a statement almost everyone agrees with. But exactly how does that work? CITO Research has been examining the ROI of the cloud for several years. In this paper, we share the...
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Filed in: Cloud Hosting
Introduction
With the rising cost of energy and the increasing complexity of the application landscape, the economics of outsourcing some or all of your IT are compelling. When patches, upgrades, and administration are out of IT’...
0 Comments
Filed in: Cloud Hosting
CUSTOMER'S BUSINESS: scalable, enterprise-class software for non-profit organizations
CHALLENGES: Maintaining availability during emergencies    RACKSPACE SOLUTION: Dedicated web and database servers, content management solution...
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Filed in: Cloud Hosting

CUSTOMER'S BUSINESS: Industry-leading, career- and compliance-based, online learning solutions for financial services   
CHALLENGES: Maintaining network uptime for the over 1200 financial institutions who rely on their training...
0 Comments
Filed in: Cloud Hosting
CUSTOMER'S BUSINESS: Online music education  
CHALLENGES: Overcoming service issues with their previous SaaS application provider  RACKSPACE SOLUTION: Managed hosting, Content Delivery Network
BUSINESS OUTCOME: Ability to...
0 Comments
Filed in: Cloud Hosting
CUSTOMER'S BUSINESS: Applicant tracking and candidate testing software 
CHALLENGES: Excessive downtime and lack of support from previous provider  RACKSPACE SOLUTION: Dedicated servers, managed backup, firewalls, and Fanatical...
0 Comments
Filed in: Cloud Servers
CUSTOMER'S BUSINESS: Finanacial services
CHALLENGES: Infrastructure to withstand strenuous demand and dependable uptime RACKSPACE SOLUTION: Dedicated servers, monitoring, and Fanatical Support®
BUSINESS OUTCOME: Seamless...
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Filed in: Cloud Servers
Based in New Zealand, Xero is a provider of online accounting software. With hosting partner Rackspace, it is in the process of upgrading to Microsoft SQL Server 2012 to take advantage of scalability and availability improvements...
0 Comments
Filed in: Email & Apps
CUSTOMER'S BUSINESS: Financial security software application
CHALLENGES: Create a scalable infrastructure to support the growth of their production and network management
RACKSPACE SOLUTION: Three application servers, a database...
0 Comments
Filed in: Cloud Hosting
CUSTOMER'S BUSINESS: ShopLocalTM is a leader in multi-channel shopping services offering both online and in-store sales, deals and promotions.
CHALLENGES: Managing the spike in ShopLocal's web visitors during the holiday season...
0 Comments
Filed in: Cloud Hosting

CUSTOMER'S BUSINESS: Web application and website development company
CHALLENGES: Needed a more stable, reliably managed server infrastructure than Firefly Digital's local service provider could offer
RACKSPACE SOLUTION: Managed...
0 Comments
CUSTOMER'S BUSINESS: Technology standards setting organization
CHALLENGES: Bluetooth wireless communications protocol adoption increases interest in and traffic to the SIG
RACKSPACE SOLUTION: Managed hosting for their web...
0 Comments
Filed in: Cloud Servers
CUSTOMER'S BUSINESS: Social networking and hyper-local deals
CHALLENGES: Scaling servers and networking equipment to meet rapid customer growth
RACKSPACE SOLUTION: Firewalls, Dedicated Servers, Fanatical Support®
BUSINESS OUTCOME...
0 Comments
Filed in: Cloud Hosting
CUSTOMER'S BUSINESS: Interactive video production and software development 
CHALLENGES: Reliable infrastructure to support internal and client projects
RACKSPACE SOLUTION: Rackspace Partner Program, Microsoft Exchange, Content...
0 Comments
Filed in: Exchange
Objective
This document is meant to be used by RackConnect "power users". Power users typically use the API to build new servers and need to be able to spin up large numbers of servers quickly. For power users, the time it takes...
0 Comments
Filed in: RackConnect
CUSTOMER'S BUSINESS: Fortune 500 Company
CHALLENGES: Deploy virtual desktop to thousands of employees worldwide and consolidate over 1200 applications into a VDI solution
RACKSPACE SOLUTION: Citrix™ Xen Desktop Services,...
0 Comments
Filed in: Email & Apps

Stable, highly available infrastructure backed by Fanatical Support® frees information management services provider to focus on its core business
AT A GLANCE
CUSTOMER’S BUSINESS: SaaS document management
WHAT THEY DO: Virtual...
0 Comments
Filed in: Email & Apps
Rackspace platform a catalyst for Edelman’s SharePoint® environment.
CUSTOMER'S BUSINESS: The leading independent public relations firm with a global footprint in 30 countries
CHALLENGES: Geographic constraints and replicating...
0 Comments
Filed in: Sharepoint

ScaleXtreme seamlessly transitions to the open cloud with Rackspace.
CUSTOMER'S BUSINESS: ScaleXtreme offers systems monitoring and management software that allows customers to view all of their servers through a single unified...
0 Comments
Filed in: Cloud Servers

SOASTA leverages Rackspace® Cloud Servers to test Olympic sites.
CUSTOMER'S BUSINESS: SOASTA simulates high-volume web traffic to test web and mobile app performance.
CHALLENGES: The company needs to spin up thousands of servers...
0 Comments
Filed in: Cloud Servers
The Rackspace® open cloud empowers a SaaS IT army of one.
CUSTOMER'S BUSINESS: BambooHR is a SaaS company that helps businesses manage HR records online.
CHALLENGES: Still a startup, the company has only one IT employee and a...
0 Comments
Filed in: Cloud Hosting
COMPANY'S BUSINESS: SaaS - Human Resource/Recruiting
PROBLEM: Seeking a provider that could deliver a cost-effective, yet high performance and secure IT environment that takes advantage of leading-edge cloud and dedicated hosting...
0 Comments
Filed in: Cloud Hosting

COMPANY'S BUSINESS: Managed File Transfer; Business Data Exchange in the Cloud; Secure FTP Hosting; Endpoint Security; Email Attachment Security
CHALLENGES: Need exible solution with impactful total cost of ownership that...
0 Comments
Filed in: Cloud Hosting

COMPANY'S BUSINESS: Educational Software for K-12
PROBLEM: Unreliable hosting was causing significant downtime. They also desired a solution that would save money and keep staffers from having to closely monitor servers....
0 Comments
Filed in: Cloud Hosting
CUSTOMER'S BUSINESS: Mobile Daily Deals
PROBLEM: Small IT team handling hundreds of thousands of emails per month, while software is their primary focus.
SOLUTION: Cloud Servers for applications, databases, load balancing,...
0 Comments
Filed in: Cloud Hosting

COMPANY'S BUSINESS: SaaS eCommerce tool provider for online retailers; Provide integration with in-store point-of-sales systems
CHALLENGE: Availability of the site is business-critical
SOLUTION: Private Cloud, Cloud ServersTM...
0 Comments
Filed in: Cloud Hosting
COMPANY'S BUSINESS: E-commerce site offering diet and health solutions
CHALLENGE: Handling lots of traffic with flexibility, reliability, and support
SOLUTION: Cloud ServersTM with a Managed Service Level, including Cloud FilesTM...
0 Comments
Filed in: Cloud Hosting

CUSTOMER'S BUSINESS: Digital Marketing
CHALLENGE: Planning for unexpected traffic from Nickelodeon's KCA 2011 viral Facebook "slime" app
SOLUTION: Dedicated servers, Cloud ServersTM, Cloud FilesTM, HA Configuration, CloudkickTM...
0 Comments
Filed in: Cloud Servers

CUSTOMER'S BUSINESS: Web Application Development
WHAT THEY DO: Provide strategic planning and consulting, website design, and application development services to help businesses establish web products and web-based businesses....
0 Comments
Filed in: Cloud Hosting

CUSTOMER'S BUSINESS: SaaS
WHAT THEY DO: Inavero helps clients grow their business through regular Net Promoter based satisfaction surveys of their clients, employees and other important stakeholders.
IT GOALS: Scalability,...
0 Comments
Filed in: Cloud Servers

CUSTOMER'S BUSINESS: Free service that allows consumers and small businesses to share publicly or privately with friends and family with their own custom site.
CHALLENGES: Maintain consistent performance while distributing large...
0 Comments
Filed in: Cloud Servers

CUSTOMER'S BUSINESS: Streaming online music, curated and mixed by DJs
CHALLENGES: Reliable and affordable computing, storage and streaming
SOLUTION: Cloud Servers for production, databases and development; Cloud Files with for...
0 Comments
Filed in: Cloud Servers
CUSTOMER'S BUSINESS: A platform of educational games for touch-screen devices
CHALLENGES: Finding a reliable, flexible hosting solution that can grow with the company
SOLUTION: Cloud Servers used for test/dev, analytics, rich...
0 Comments
Filed in: Cloud Servers

BUSINESS: Designing and manufacturing innovative kitchen gadgets
CHALLENGES: With one of their products about to be featured on a popular TV show, the small company needed to prepare for huge traffic to their ecommerce website...
0 Comments
Filed in: Cloud Servers

BUSINESS: Social application that helps users meet other people and measure their social media value
CHALLENGE: Needed a flexible, affordable solution to handle rapid growth and a lot of data, with room to experiment
SOLUTION:...
0 Comments
Filed in: Cloud Hosting
Fanatical Support® Fits the Under Armour® Four Pillars of Greatness
 
AT A GLANCE
 
CUSTOMER'S BUSINESS: Developer, marketer, distributor of branded performance apparel, footwear, and accessories
CHALLENGES: Finding a best-in-...
0 Comments
Filed in: Cloud Servers
Rackspace and New Relic provide the SaaS help desk company with high availability and performance.
AT A GLANCE
CUSTOMER’S BUSINESS: Zendesk is a popular cloud-based help desk system used by more than 15,000 customers in more than...
0 Comments
Filed in: RackConnect
AT A GLANCE
CUSTOMER’S BUSINESS:Industry: IT services provider Business Name: Cybera Headquarters: Alberta, Canada Size: Not-for-profit, 23 employees
CHALLENGES:Work with Canada’s Advanced Research and Innovation Network (CANARIE...
0 Comments
Filed in: Cloud Hosting
AT A GLANCE
CUSTOMER’S BUSINESS:Host line-of-business applications coupled with valid licensing for Microsoft and other Productivity solutions
CHALLENGES:Scalability and assurance in a hosting provider to ease the burdens of...
0 Comments
Filed in: Email & Apps
 
The digital creative studio finds reliability, scalability, and support on Rackspace® Cloud SitesTM.
AT A GLANCE
CUSTOMER’S BUSINESS:
Future Büro is a digital creative studio based in Sydney, Australia, that works with a number...
0 Comments
Filed in: Cloud Hosting
The SaaS company counts on Cloud ServersTM with a managed service level and CloudkickTM for speed, stability, and support.
AT A GLANCE
CUSTOMER’S BUSINESS:SaaS customer relationship management tools for organizing and tracking...
0 Comments
Filed in: Cloud Servers
Rackspace® Cloud Sites lets the owner of a full-service design company free himself from the demands of managing servers.

AT A GLANCE
CUSTOMER’S BUSINESS:Southern Web Group is a full-service web design firm that provides its...
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Filed in: Cloud Hosting
AT A GLANCE
CUSTOMER’S BUSINESS: A nationally recognized producer and presenter of quality public television programming, including sports, original documentaries, and educational programming 
CHALLENGES: Online broadcasting of...
0 Comments
Filed in: Cloud Servers
AT A GLANCE
CUSTOMER’S BUSINESS: Ecommerce retailer of personalized gift books
CHALLENGES: Very spiky traffic due to national media attention and seasonality; storing and serving up large amounts of user-generated content...
0 Comments
Filed in: Cloud Servers

CUSTOMER'S BUSINESS: Integrated marketing agency, creating campaigns and building sites for major companies
CHALLENGES: Small team of developers who should spend time on software, not managing servers; needed asolution for...
0 Comments
Filed in: Cloud Servers
Reliable hardware backed by Fanatical Support® ensures growing e-business won’t miss a sale
CUSTOMER'S BUSINESS: eCommerce site for residential and commercial appliances
CHALLENGE: High Availability of the site is business-...
0 Comments
Filed in: Cloud Hosting

The search marketing company saves time and money by moving from a dedicated server.
Company site: http://www.seerinteractive.com/
Customer’s business: Search engine marketing and SEO consulting
Challenges: An IT staff of one;...
0 Comments
Filed in: Cloud Servers

CUSTOMER'S BUSINESS: Enterprise Email and Web Security SaaS ProviderCHALLENGES: Keep operating costs low; Focus on core business; Network uptimeRACKSPACE SOLUTION: Dedicated servers, Dedicated network gear, F5 Load Balancers,...
0 Comments
Filed in: Cloud Hosting

COMPANY: Leather Tree
WHAT THEY DO: eCommerce site for leather goods
CHALLENGE: Site must be available to do business and pages must load quickly
SOLUTION: Rackspace Dedicated Servers and Monitoring
OUTCOME: No more sales...
0 Comments
Filed in: Cloud Hosting

COMPANY: etouches
BUSINESS: Software-as-a-Service for company event planning
CHALLENGES: Need reliability, uptime, and access to a variety of specialists
SOLUTION: Dedicated Servers, Cloud Servers, Cloud Files, Firewalls...
0 Comments
Filed in: Cloud Servers
With Rackspace Fanatical Support®, Someone Always Takes Ownership
CUSTOMER'S BUSINESS: Public Transit System for the San Francisco Bay Area
CHALLENGE: Needed uptime and reliability for mission-critical, real time web services...
0 Comments
Filed in: Cloud Hosting
Stable, highly available infrastructure, backed by Fanatical Support®, frees information management services provider to focus on its core business.
 CUSTOMER'S BUSINESS: Produce fuel pump controllers, middleware, and...
0 Comments
Filed in: Cloud Hosting
CUSTOMER'S BUSINESS: Specialized e-commerce sites for home improvement products and supplies
CHALLENGE: Availability of e-commerce site is vital to support high traffic and transactions
RACKSPACE SOLUTION: Rackspace Dedicated...
0 Comments
Filed in: Cloud Hosting
There are a number of reasons to choose the Cloud Files service over similar services available in the market.
Simplicity of CDN functionality.
Utility pricing - paying only for what you use, after you use it.
Multiple APIs for...
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Introduction
Cloud Files™ is an affordable, redundant, scalable, and dynamic storage service offering. The core storage system is designed to provide a safe, secure, automatically re-sizing and network accessible way to store...
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The folloiwng article will demonstrate how to delete a site page from your SharePoint site. Let's take a look and perform the following steps below:
1. First thing will do is login into your SharePoint Site and once you're looged...
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Autodiscover is the best way to receive the full benefits of our hosted email solutions.
So what is Autodiscover? 
Autodiscover is a service that allows users to easily configure their email client knowing only their email...
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The following article will demonstrate examples of how to ensure you have Autodiscover setup correctly. Let's take a look below:
How do I know if I set up Autodiscover correctly? 
To confirm that your domain has properly set up...
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No. Because RackConnect is intended to interconnect devices on a local network, any involved servers need to be within the same data center.
If you have existing dedicated hardware, ensure that your Cloud account is provisioned...
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Filed in: RackConnect
Yes, because RackConnect is a dedicated firewall, it is possible to terminate a site-to-site VPN on the device, or to use a client-based VPN. This enables secure VPN communication between your office or home into the cloud...
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Filed in: RackConnect
At this time, we don’t do "synthetic transactions” (a simulated set of actions.) However, we do support checking the HTML of the response. We follow redirects but don’t check content within a frame/iframe. 
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Right now we have a Getting Started Guide which is an evolving document that is updated on a regular basis. This guide includes situations set up as well as just an overview of how to use some of the tools to start getting value...
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Rackspace’s Cloud Monitoring system is extremely secure. Before releasing the product, an independent firm assessed the level of security of the Cloud Monitoring's systems and API, and all reported issues have been addressed. You...
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The user experience. At Rackspace, we strive to make your interactions with us and our products as easy as possible, and we work towards improving that experience every day. Cloud Monitoring was built first and foremost with the...
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We have an on-demand simulation feature which allows the user to test the functionality of their monitoring system by simulating a normal operating situation.
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Rackspace Cloud Monitoring was built as a means, not an end. Although just as (and in many aspects, more) advanced than the other monitoring services, Cloud Monitoring has promoted reliable functionality and a solid foundation...
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Rackspace Cloud Monitoring tries very hard to make sure that if a change fails it let's the customer know.  Deliberate action is necessary in a monitoring system. Along with that scalability has been one of our priorities from...
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It is targeted at replacing these type of tools. Right now we don’t offer all the features of Nagios; however, CM is hosted as a service, API driven and built for the cloud. Cloud Monitoring also provides geographically redundant...
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Listing monitoring zones will give you CIDR’s of the set of collectors in that zone.  To get the most accurate list possible use this API call.
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Most of the interesting patterns are represented here. Let us know in the comments if there are additional examples you’d like to contribute.
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Yes this feature is critical for a Monitoring service. You will be able to see metrics and historical data for all your monitored resources. However, this is not available at the time of Unlimited Availability.  Look for an...
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Email notifications are sent via Mailgun. They make sure that email will be sent properly and not placed into SPAM folders.
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We wanted to build a state of the art monitoring platform. This requires the data collection to be separate from the thresholding. On the CLI/API level, this is a more complex user experience, but provides the most flexibility....
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The alarm language is one of the coolest features in the product. In past experiences, we've discovered that building an API around thresholds was really cumbersome. So we decided to represent thresholds in a javascript-like...
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The production URL is https://monitoring.api.rackspacecloud.com.
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Yes. Check out the raxmon project. It uses the Apache Libcloud framework for building a reliable API implementation that functions well.
To avoid repeating the raxmon installation on each new Cloud Server, install it on your...
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Yes - please visit our Cloud Monitoring Getting Started Guide, which can guide you through the steps in creating your Rackspace Cloud Monitoring setup from scratch.
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Monitoring from multiple monitoring zones allows you to monitor the experience of customers from many locations, which is important for companies that do business in more than one region. Consider this: your website might be...
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Please contact our sales department in order to make a custom service plan that will both cover your monitoring needs and fit your budget.
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Yes, but you will need a Cloud account. You configure your own notifications, so alerts may only go to you (the user).  A Racker will not respond to your alarms unless they are included in the notifications.
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This is a global product which is supported in both the US and UK. We have a primary datacenter in the UK that can process alerts on its own if the link between the US and UK goes down, as well as other datacenters that act as...
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A monitoring zone is the “launch point” of a check.  You can launch checks from multiple monitoring zones.
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An Alarm is a set of rules that determine what status is returned based on the result of the check.
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A Notification Plan is a set of actions undertaken when a certain status is returned by the check.
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A Notification defines how the customer wants to be contacted in the case of a system failure.
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A Check specifies what aspect of the resource you wish to monitor.
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An Entity is the resource (website, server, etc) you wish to monitor.
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Alarm Language - Generic Thresholds Made Easy
Forget cumbersome editing of config files on a Nagios server.
Rackspace Cloud Monitoring lets you:

Set thresholds with an easy to use alarm language:
if (metrics['code'] != "200...
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When a new version of Rackspace Private Cloud is ready, upgrade information will be made available.
There is no method for a direct upgrade from a v 1.0 cluster or v 2.0 cluster to a v 3.0 or v 4.0 cluster; instead, you will have...
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When a patch or fix is available, updated packages will be available along with documentation for downloading it and applying it. If you have Escalation or Core Support, we can work with you to help you apply the patch.
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(Note that this question only applies to installations performed with the v.2.0 ISO.)
These operating system updates and patches may be safely applied. However, as a best practice in a production environment, Rackspace strongly...
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Rackspace Private Cloud includes a CIRROS image and a Ubuntu 12.04 (Precise) image. For more information about downloading and creating additional images, refer to the OpenStack Virtual Machine Image Guide.
Rackspace has...
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Congratulations! You can create a project, generate keypairs, add users, edit security settings, and, of course, launch instances. Refer to the Getting Started Guide for more information. Once you have the basic setup tasks...
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If you need more than 20 nodes, contact us at opencloudinfo@rackspace.com; we'd be glad to help you scale your cloud.
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Rackspace recommends a minimum of three nodes: one Chef server, one Controller, and one Compute. A fourth node may be required for Quantum. This installation method has been tested for up to up to 20 nodes.
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The Rackspace Private Cloud Software OpenCenter framework does not allow you to build an all-in-one node, but you can use the ISO to do so. Rackspace recommends that you install an all-in-one node for testing purposes only.
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No. The only way we can access your cloud is if you are an Escalation Support customer and have provided us with credentials for troubleshooting.
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No. The install script does not send any information to Rackspace. The only information we get from you is the information you enter on the product download page.
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Rackspace Private Cloud Software downloads Ubuntu installation files as part of the installation process to ensure that you have the most up-to-date operating system that works with our software. If the node doesn't have internet...
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Rackspace Private Cloud v. 4.0 does not install any operating system. It is offered in Debian and RPM packages, and can be installed on Ubuntu 12.04 or  CentOS 6.3. It has not been tested on versions of Ubuntu greater than 12.04...
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Rackspace strongly recommends that you install Rackspace Private Cloud on physical hardware nodes running Ubuntu 12.04 or CentOS 6.3. Installation on virtual platforms should only be performed for evaluation purposes.
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The Chef server hardware should meet the following requirements:
16 GB RAM
144 GB disk space
Dual socket CPU with dual core, or single socket quad core
Rackspace recommends the following minimum requirements for a Controller node...
0 Comments
Microsoft SharePoint is a remarkable success, with more than 70% of all enterprises currently using some version of the product. Adoption rates for SharePoint 2010 are equally robust: According to Forrester Research, 57% of the...
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Filed in: Sharepoint

ScaleXtreme seamlessly transitions to the open cloud with Rackspace.
CUSTOMER'S BUSINESS: ScaleXtreme offers systems monitoring and management software that allows customers to view all of their servers through a single unified...
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Filed in: Cloud Servers

SOASTA leverages Rackspace® Cloud Servers to test Olympic sites.
CUSTOMER'S BUSINESS: SOASTA simulates high-volume web traffic to test web and mobile app performance.
CHALLENGES: The company needs to spin up thousands of servers...
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Rackspace Advisory Services conducts a Cloud Readiness Assessment for the International Rescue Committee (IRC).
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Founded by Rackspace Hosting and NASA in July 2010, OpenStack is a global collaboration of developers and cloud computing technologists producing the ubiquitous open source cloud computing platform for public and private clouds....
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Filed in: Cloud Hosting
The ratings feature in SharePoint is a very useful tool. An easy feedback mechanism, ratings are end-user focused and aid in self-filtering of content. They’re very simple to setup, as demonstrated by Microsoft SharePoint expert ...
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Filed in: Sharepoint
Ben Kepes, Cloud Computing analyst, blogger and Curator of CloudU gives a brief introduction to Cloud Computing, the economic similarities to utility power, the efficient use of computing hardware, scalability and the ability to...
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Filed in: Cloud Hosting
In this two part video series, we will cover Business Connectivity Services (BCS) in SharePoint 2010. SharePoint 2010 Business Connectivity Services is an evolution of SharePoint 2007 Business Data Catalogue (BDC). BDC was...
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This is Part 2 of SharePoint 2010 Business Connectivity Services focused specifically on PerformancePoint Services (PPS). Click here to view Part 1.
PerformancePoint Services is a service application in SharePoint Server 2010....
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Filed in: Sharepoint
Businesses are faced with the challenge of reaching out to their intended audiences through multiple distribution platforms in an increasingly splintered market. From print media including brochures, magazines and newspapers to...
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Filed in: Sharepoint
As iPads continue to grow in popularity, their use for training and education cannot be understated. Slates, like the iPad, take e-reading one step further by adding full-media capabilities such as video and web browsers....
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Filed in: Sharepoint
OneNote is an efficient tool for creating ongoing meeting notes in a live, central workspace. Using one central file for note creation affords the opportunity to capture all points of view, simultaneously. It’s not uncommon for...
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There may be instances when it is necessary to move documents server-side from within SharePoint. A few of the reasons you might want to do this are:
 
*Project completed: Once the project comes to a conclusion, you might want...
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Filed in: Cloud Hosting
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Filed in: Cloud Hosting
Unfortunately this video is no longer available.
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Filed in: Cloud Hosting
Cloud Databases Code Samples
 
List of API Operations
 
Bindings: The Rackspace Cloud Databases API is a RESTful API, with support for the binding listed below:
Ruby Binding
Code Samples - PHP
Test Connection from Rackspace Cloud...
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Filed in: Cloud Databases
Rackspace Cloud Databases: Developer Resources
 
Documentation & Bindings
·         API Developer Guide
·         Getting Started Guide
·         Release Notes
·         Ruby Binding
 
Popular How To Articles from the...
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First Generation Cloud Servers:  Sample Code
List of API Operations
Code Samples - XML
Create Server Request
Create Server Response
Get Server Details Response
Reboot Server Request
Code Samples - JSON
Create Server Request...
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Filed in: Cloud Servers
First Generation & Next Generation Cloud Servers:  How To Articles & Other Resources
 
Documentation
·         Next Generation Cloud Servers API Developer Guide
·         Next Generation Cloud Servers Getting Started...
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Filed in: Cloud Servers
First Generation & Next Generation Cloud Servers:  How To Articles & Other Resources
 
Documentation
·         Next Generation Cloud Servers API Developer Guide
·         Next Generation Cloud Servers Getting Started...
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Filed in: Cloud Servers
When you're creating new Rackspace cloud resources it's important to understand what a region is and how to use them effectively.
What is a Region?
A region is a collection of one or more data centers with a low latentcy, high...
18 Comments
Filed in: Cloud Hosting
This article walks you through creating an on-demand image of a standard Cloud Server. You can also schedule a daily image for your Cloud Servers using the Cloud Control Panel. If you are interested in creating an image of a...
50 Comments
Filed in: Cloud Hosting
Cloud experts, Major Hayden and Robert Collazo, answer questions submitted from the community. In this episode, they cover:
1- How is data stored for Cloud Servers?
2- How can you secure your private interface?
3 -What is Deploy-...
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Filed in: Cloud Hosting
Jeff Deverter, Rackspace Director of Sharepoint Services, provides an overview of Sharepoint administration and the Rackspace Enterprise Sharepoint service. This podcast provides some criteria for determining if Sharepoint is a...
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Filed in: Sharepoint
1. Introduction
Many organizations perceive cost reduction as one of the primary benefits of adopting a cloud hosting model. In practice however, this is not always an accurate assumption. There are nuances to the financial...
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Filed in: Cloud Hosting
Multi-site Hybrid Clouds, the next stake in Ground in the evolution of Cloud Computing
 
1. Executive Summary
In the evolution of cloud computing, hybrid cloud has made its mark; by changing the way businesses consume cloud...
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Filed in: Cloud Hosting
Alert Logic State of Cloud Security Report Spring 2012
 
Executive Summary

While there is clearly a heightened perception of risk in the cloud, are these fears supported by empirical data? The customers and partners of Alert...
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Filed in: Cloud Hosting
More enterprises are moving applications to the cloud every day, seeking faster implementation, more flexibility, and lower cost. But not everyone has a master plan; these decisions are sometimes made on the fly with little...
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Filed in: Cloud Hosting
Uncovering The Negative Impacts On Brand Perception, Productivity, and Performance
 
In today’s hyper-connected world, email is a vital platform for small businesses to build relationships with customers and prospects, support...
1 Comments
Filed in: Email & Apps
An Analysis of the Gaps Between Virtualization and Cloud Computing
 
Introduction
If you’re considering extending your use of virtualization technology to improve utilization of your computing resources, you may have heard that...
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Filed in: Cloud Hosting
Introduction
At Rackspace, we are committed to imbuing our core values into the entire range of experiences around our products and services. In providing customers with exceptional customer service, branded Fanatical Support®,...
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Introduction
 
How can IT effectively support innovation? The right way to support innovation varies dramatically depending on the context. Innovation in medicine or oil exploration begins with research and proceeds through a...
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Filed in: Cloud Hosting
Executive Summary
With economies all around the world looking for solutions to an increasingly dire economic situation, we believe that facilitating the creation of new businesses by individuals and teams with an entrepreneurial...
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Filed in: Cloud Servers
Would you like to quickly find information that you know your company has in its files... somewhere? You can do that with Microsoft® SharePoint®. 
Would you like to work closely with teams in different locations, always keeping...
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Filed in: Sharepoint
 How the OpenStack™ Project Eliminates Cloud Lock-InWritten by:John Engates, Chief Technology OfficerRobbie J. Wright, Senior Manager, Enterprise Marketing
ABSTRACT
 
Cloud computing stands well poised to help enterprises...
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Filed in: Cloud Hosting
Written by Brian Jawalka, Rackspace Enterprise Architect
Few things irritate users and web visitors more than a slow response from a web-enabled application. This white paper highlights how today’s new generation of application...
2 Comments
Filed in: Cloud Hosting
 
What is The Cloud?
You may have heard the term cloud computing or 'the Cloud', but could you describe what it is? There are so many definitions flying around that you wouldn't be alone if you struggled to define it. Therein...
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Filed in: Cloud Hosting
 
Executive Summary
With Cloud Computing becoming more widely utilized, it is important for organizations to understand ways to maximize benefits and minimize risks of a move to the cloud. This paper details the significant...
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Filed in: Cloud Hosting
 
Executive Summary
Cloud Computing is a revolution that will define IT in the second decade of the 21st Century. This new form of computing is perfectly poised to provide solutions to a host of business problems within...
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Filed in: Cloud Hosting
Executive Summary
 
Cloud Computing is a broad term that describes a broad range of services. As with other significant developments in technology, many vendors have seized the term “Cloud” and are using it for products that sit...
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Filed in: Cloud Hosting
 Authored by Ben Kepes as part of the CloudU Series, Sponsored by Rackspace. Click here to learn more.
Executive Summary
There are many reasons for organizations to move from traditional IT infrastructure to Cloud Computing. One...
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Authored By: Sean Patterson, Solutions Engineering Manager
Cloud computing is here, and it’s real.  It is, as we hear more often these days, The Future of Computing.  If you’re not yet leveraging cloud computing to streamline...
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Filed in: Cloud Hosting
Authored by John Engates, Rackspace CTO
Introduction
 
The rise of managed hosting and the cloud have sparked much speculation among IT professionals. Do these help or hurt IT job prospects? Are IT departments in danger of being...
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WRITTEN BY:
Lew Moorman, Chief Strategy Officer
Robbie J. Wright, Senior Manager, Enterprise Marketing
ABSTRACT
Cloud computing is one of the hottest topics in enterprise IT today. However, amidst all the hype and...
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Filed in: Cloud Hosting
 
How Superior Price/Performance Can Create a Business Advantage
 
A whitepaper by AMD and Rackspace
 
Contributors:
Toby Owen, Senior Manager for Hyrbid Cloud Solutions, Rackspace Hosting
Brian Corrigan, Chief Technology
 ...
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Filed in: Cloud Hosting
 
Executive Summary
As IT increases in complexity each year, many small and medium businesses have little or no understanding of what a move to Cloud Computing really means in terms of underlying technology. While we contend that...
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Authoredy By: John Engates, Rackspace CTORobbie Wright, Rackspace Enterprise Marketing Sr. ManagerChristopher Johnson, Rackspace Product Engineer
ABSTRACT
Distributed computing has been pervasive in it organizations for nearly...
1 Comments
Filed in: Email & Apps
 
If you’re like most CIOs, you’re being asked to do more with less. Support more applications, more websites and more devices for more people... with less budget than last year. BUT HOW? This white paper can help, by:
Explaining...
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Filed in: Cloud Hosting
 
What if your IT team could focus their expertise on building your business instead of maintaining your servers? What if you had a backup team of experts focused strictly on hosting, available to you 24-7-365, freeing you to...
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Filed in: Cloud Hosting
While do-it-yourself server management—or traditional colocation of your servers in a third-party data center—gives your IT team ultimate control over your infrastructure, it can mean a lot of headaches that distract from more...
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Filed in: Cloud Hosting
It’s a tough time for most CIOs, suffering the worst budget crunch of their careers. In a recent survey by CIO magazine, two out of three CIOs admitted the recession meant more scrutiny of their budgets. Gartner reports 88% of...
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Filed in: Cloud Hosting
The music recording industry was built on a brick-and-mortar distribution model: the record label signed an artist, produced and published an album, and the vinyl was off to the store for purchase by the fans. But today is the...
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Filed in: Cloud Hosting
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Filed in: Cloud Hosting
We routinely perform maintenance on the infrastructure running the Cloud.  The majority of maintenance is performed transparently but there are rare cases where a reboot of customer instances is required.   
When we know we will...
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Filed in: Cloud Servers
Note: UK Cloud customers must use https://mycloud.rackspace.co.uk/ to access our New Cloud Control Panel.
The following article will discuss and demonstrate how to setup a Load Balancer. Let's take a look below: 
Contents:  
What...
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Note: UK Cloud customers should use https://mycloud.rackspace.co.uk/ to access the Cloud Control Panel.
Creating DNS records for your domain is easy to do within the Cloud Control Panel. In this article, we will look at creating...
2 Comments
Filed in: Cloud Servers
This article will guide you through the process of Creating An Image Backup (Cloning) and Restoring A Server From A Saved Image in our Cloud Control Panel.
Note: While you can create a different size server from that of the saved...
4 Comments
Filed in: Cloud Servers
Creating DNS records for your domain is easy to do within the New Cloud Control Panel. In this article, we will look at creating a DNS zone for your domain and adding basic A, MX, and CNAME records using the New Cloud Control...
4 Comments
Filed in: Cloud Servers
The Rackspace Cloud Files service is offered with a RESTful API interface, which is useful for integration with existing into existing applications. At times, the interface can be used for directly interacting with the API to...
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Filed in: Cloud Files
The following article will show you where and how to install the Auto-Email Configuration tool: 
First you'll want to select or right-click and download the following link below and run the .exe file.
ftp://connect.emailsrvr.com/...
3 Comments
Filed in: Exchange
This Article will describe the new licensing requirements for Microsoft SQL Server 2012. Before we begin, here's a bit history on SQL Server 2008:
SQL Server 2008 R2 offered multiple editions (Datacenter, Enterprise, Standard,...
4 Comments
Filed in: Email & Apps

If you are using Rackspace Email and are setting up your email software (e.g., Outlook, Mac Mail, Entourage), you must indicate how you want to receive email using an IMAP or POP connection IMAP is quickly becoming the preferred...
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Filed in: Rackspace Email
Rackspace Email allows users to check and manage their email online through a Webmail interface. Webmail provides a full functional Calendar with the ability to manage Contacts as well as syncing them to your mobile device....
4 Comments
Filed in: Rackspace Email
This article will provide the proper expectations for using our Assisted Migration Team to facilitate a paid migration from your existing mail server to Rackspace mail servers. This service is performed at a cost of $10 per...
0 Comments
Filed in: Exchange
Rackspace gives our users the flexibility to set their own Spam preferneces to their liking. This includes editing and managing domain wide spam settings, Safe list, Black List and the ability to override the spam filtering for...
0 Comments
Filed in: Rackspace Email
Microsoft Exchange allows users to access and manage their email online through the Outlook Web Access (OWA) interface. OWA provides a full functional Calendar with the ability to manage Contacts. OWA also allows users to to...
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Filed in: Exchange
The following article will demonstrate how to transfer your current IMAP or POP Data into your new Rackspace Microsoft Exchange account. Let's take at look at the procedure below: 
IMAP To Exchange
Pop To Exchange
 
 IMAP To...
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Welcome to Rackspace Email & Apps! The following article is a brief overview of what you can expect upon signing up for Rackspace Email services. First thing you'll want to do is log in to your Control Panel. The article...
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Filed in: Rackspace Email
The following article will demonstrate how to create a Group List(s). A Group List(s) can be used to email a large quantity of people by assigning them to a parent email list. Let's take a look at how to set this up: 
First thing...
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Filed in: Rackspace Email
Rackspace gives our users the flexibility to set their own Spam preferences to their liking. This includes editing and managing domain-wide spam settings, Safe list, Black List and the ability to override the spam filtering for...
0 Comments
Filed in: Exchange

Rackspace gives our users the flexibility to set their own Spam preferences to their liking. This includes editing and managing domain-wide spam settings, Safe list, Black List and the ability to override the spam filtering for...
0 Comments
Filed in: Rackspace Email
The following guide will give you a rundown on Rackspace's spam prevention system, and spam settings to help you keep your data safe and secure.
Spam Protection
Virus Protection
Bulk Email Policy
Spam Protection
Rackspace uses...
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Filed in: Exchange
The Zipit Backup Utility is a tool that enables users to compress and back up data on Cloud Sites, including files and mysql databases. All backups are stored on your Rackspace Cloud Files account. The backups are done on a site-...
51 Comments
Filed in: Cloud Sites
In order to setup Webmail Mobile Sync with your Rackspace Email account on your mobile device, you'll need to add an Activesync or BlackBerry Enterprise Service (BES) license through the Rackspace Control Panel. The following...
2 Comments
Filed in: Rackspace Email
The following article below will get your email account setup with Mobile Sync on your iPhone, iPad, or iPod. Mobile Sync will not only sync your email, but also your contacts and calendar events in real time. Let's take a look...
13 Comments
Filed in: Rackspace Email
When you evaluate the security requirements of an application, the sensitivity of information that is being stored, processed, or transmitted by the application is important. Personally Identifiable Information (PII)  must be...
0 Comments
Filed in: Cloud Hosting
Basic Essential Network Monitoring
Preface
Monitoring in Linux
About The Tools
Ubuntu / Debian Installation
CentOS / RHEL Installation
Fedora (16+) Installation
openSUSE Installation
How to use VNstat
How to use IPtraf
How to use...
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Filed in: Cloud Hosting
AT A GLANCE
CUSTOMER’S BUSINESS:X.commerce brings together the technology assets and developer communities of eBay, PayPal and Magento to support eBay Inc.'s mission of enabling commerce
CHALLENGES:Build a robust, scalable, and...
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Filed in: Cloud Hosting
As the administrator for your Cloud Servers, there will be times when you may need to log into one of your servers using the Console feature in the MyCloud Control Panel.
To access the console, go to the Server Details screen for...
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Filed in: Cloud Servers
Tickets - When you click on the Tickets link, you will see a list displaying your current tickets, along with tabs showing your closed tickets, and a combined view of all tickets.  In the center of this list is the button to...
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Live Chat - We have Support Technicians standing by 24 hours a day to answer any questions you have.  Under the Live Chat link, you will be directed into a Live Chat session with specialists trained to support our various...
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If you are ever having a problem accessing the Control Panel, or any other Rackspace Cloud services, the first place you should check is the Cloud Status page.  This is where we list all maintenances and service-impacting events...
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Filed in: Cloud Servers
Dear Slicehost Forum Members,
You may be wondering why we have taken down the Slicehost forum. Here’s why: We believe an unauthorized party gained access, for a period of time, to the Slicehost forum login database. This database...
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Filed in: Cloud Hosting
The following article below will get your Microsoft Exchange email account setup on your Android using the Activesync technology.
Note: This article is a general guide for setting up Android devices. The steps may vary depending...
61 Comments
Filed in: Exchange
This post appeared on the Slicehost forums and is reproduced here for archival purposes.
This forum post details how to migrate from the St. Louis (STL) datacenter to the Chicago (ORD) datacenter. This post outlines the following...
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Filed in: Cloud Hosting
This post appeared on the Slicehost forums and is reproduced here for archival purposes.
This post is an effort to summarize and clarify information about the changes to Slicehost. We will update it with new information as it...
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Filed in: Cloud Hosting
This post appeared on the Slicehost forums and is reproduced here for archival purposes.
(These comments were posted to the thread archived here.)
CommentAuthor ifthengoto CommentTime Jul 28th 2011
@ Harry,
Sorry to say that...
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Filed in: Cloud Hosting
This post appeared on the Slicehost forums and is reproduced here for archival purposes.
(These comments were posted to the thread archived here.)
CommentAuthor mark k. CommentTime Aug 2nd 2011
Erik,
What is the plan for the...
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Filed in: Cloud Hosting
This post appeared on the Slicehost forums and is reproduced here for archival purposes.
This is an exciting time for our Slicehost customers. Slicehost and Rackspace joined forces in late 2008 and Slice technology is at the core...
0 Comments
Filed in: Cloud Hosting
This post appeared on the Slicehost forums and is reproduced here for archival purposes.
(These comments were posted to the thread archived here.)
CommentAuthor skwashd CommentTime Aug 20th 2011
I have been a long term SH...
2 Comments
Filed in: Cloud Hosting
This post appeared on the Slicehost forums and is reproduced here for archival purposes.
Hi – this is my first post as a Racker. I am responsible for Product Marketing for the Rackspace Cloud and I want to share our vision for...
0 Comments
Filed in: Cloud Hosting
CommentAuthor kohudson CommentTime May 4th 2011
I would like clarification on one point please. Will I be required to do a migration prior to May 2012?
Thank you, Ken
Thankful People: jkoenin
CommentAuthor HanchorLLC CommentTime...
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Filed in: Cloud Hosting
The following article will help you setup your Microsoft Exchange 2010 email account with the Entourage. Let's take a look at the steps below to get you going: 
Note: Microsoft Exchange 2010 requires Entourage 2008 Web Services...
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Filed in: Exchange
The following article will help you setup your Microsoft Exchange 2010 email account with Mac Mail. Let's take a look at the steps below to get you going: 
Note: Exchange 2010 only runs with the 10.6 or Above OS (operating system...
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Filed in: Exchange
The following article will get your Microsoft Exchange 2010 mailbox setup with your Outlook 2007 email client. The steps below will get you started: 
1. Click the Windows Start button, select Control Panel, then select the Mail...
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Filed in: Exchange
The following article will get your Microsoft Exchange 2010 Mailbox setup with your Outlook 2010 email client. Let's take a look at the instructions below: 
1. First thing you'll want to do is click the Windows Start button,...
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Filed in: Exchange
The following article will get your Microsoft Exchange 2010 Mailbox setup with your Outlook 2011 email client:
1. Open Outlook and from the Outlook drop-down menu, select Preferences. In the Outlook Preferences menu, select...
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Filed in: Exchange
What is Split Domain Routing? 
Split Domain Routing (SDR) allows you to have a single domain's mailboxes distributed between our system and an external system, working together as though they were in one environment. This is...
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Filed in: Email & Apps
The following article will demonstrate how to setup your Microsoft Exchange 2007 email account with Outlook 2011. Let's take a look at how to set this up: 
1. First thing you'll want to do is login to your usercp (cp.rackspace....
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Filed in: Exchange
Our Bulk Email Policy is simple: Customers may not send email of similar content to more than 250 recipients. In our effort to make our email hosting services as reliable as possible, we must restrict our customers from doing...
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Filed in: Rackspace Email
Below is a list of server settings for setting up other email clients. To use a secure connection, be sure to use the settings marked with "SSL."
Incoming Server Type
Server Name
Port Number
POP3
POP.EMAILSRVR.COM
110
IMAP
IMAP....
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Filed in: Rackspace Email
The following article will show you how to setup your Rackspace Email account using your Mac Mail email client. Let's take a look at the steps below on how to configure your account: 
1. First thing you'll want to do is open up...
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Filed in: Rackspace Email
This article will assist you in the process of transferring over your domain from your previous hosting provider over to Rackspace. Let's take a look at the steps below to get you going: 
First thing you'll want to do is contact...
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Filed in: Rackspace Email
The Sender Policy Framework record, better known as the "SPF" Record, is a DNS record designed to combat and reduce spam for your domain. SPF records help mail servers distinguish forgeries (spoofing) made by spammers and can...
2 Comments
Filed in: Rackspace Email

This guide will prepare you for adding your first domain to the Rackspace Cloud Sites. You will learn how to manage your Hosting Plans as well as upload new content to your website. 
Rackspace Cloud Sites First 48, 2-1 - Adding...
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Filed in: Cloud Sites
DNS records are like "phone books" for the Internet and can be very useful when additional information is needed. They contain information about every registered domain on the web; such as where email should be sent and who is...
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Filed in: Cloud Sites
NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and selecting "Classic Control...
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Filed in: Cloud Sites
NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-left of the control panel and selecting "Classic Control...
0 Comments
Filed in: Cloud Sites
NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and selecting "First-Generation...
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Filed in: Cloud Sites
Do you have your domain name hosted with Rackspace and need to renew it? No problem! It's simple - we make it easy for you to perform this procedure right through your control panel; let's review the steps below to get your...
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Filed in: Email & Apps
A domain’s WHOIS record can include various types of information for the domains you own. When a WHOIS search is performed, you can discover when and by whom a specific domain was registered, the domain contact information, and...
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Filed in: Cloud Hosting
Resources
- For more information regarding the API, we encourage you to review the Rackspace Cloud DNS API documentation which is located here. 
Supported Record Types
A - IPv4 address used to map hostnames to an IP address of...
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Filed in: Cloud Hosting
API Example
Let's take a look at a simple example using the API.
Every ReST request against the DNS Service requires the inclusion of a specific authorization token, supplied by the X-Auth-Token HTTP header. You can obtain this...
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Technical Details
Implementation of Rackspace Cloud DNS is available through our API. To use our API, you should have a general understanding of DNS management and be familiar with: 
RESTful Web Services
JSON and/or XML Data...
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Available Features
Rackspace Cloud DNS automates and simplifies your Domain Name System management and has many of the features you have been asking for, including: 
REST-based API: RESTful API lets you customize solutions to...
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Cloud DNS Overview
Our existing DNS infrastructure is a Globally Distributed Anycast Network. Rackspace currently has DNS servers located in Texas, Virginia, and London. Within each datacenter, we have our nameservers split up so...
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Filed in: Cloud Servers
 
Linux
Rackspace Cloud Essentials - CentOS - Installing vsftpd
Rackspace Cloud Essentials - CentOS - Configuring a user in vsftpd
Rackspace Cloud Essentials - Ubuntu - Installing vsftpd
Rackspace Cloud Essentials - Secure File...
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Connecting to a Linux Cloud Server
Rackspace Cloud Essentials - Going from Windows to Linux Using PuTTY
Rackspace Cloud Essentials - Going from Mac to Linux using Terminal
Rackspace Cloud Essentials - Rescue Mode on Linux Cloud...
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This Second Guide will show you how to add new Cloud Servers and Cloud Load Balancers to your account, as well as how to work with Cloud Files through the File Manager.
 
Cloud Servers
Rackspace Cloud Essentials 2 - Creating a...
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This first guide will help familiarize you with the Rackspace Cloud Control Panel. 
 
Back to the First 48 Guide Page
On to Guide 2 - Building Your Cloud Inventory
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NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and choosing the previous control...
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Manual DNS
There may be times you need to change your server's DNS settings, either because you find they're misconfigured or because you want to use your own. Fortunately there isn't a lot of work involved in changing the DNS...
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Filed in: Cloud Servers
The following are pages that list frequently asked questions for some of our Cloud offerings:
Cloud Servers
Cloud Sites
Cloud DNS
Cloud Files
Cloud Databases
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Filed in: Cloud Files
First, let’s be forthright: there’s no clear-cut rule that states whether hosting Microsoft Exchange Server® on dedicated servers or managing email systems in-house is better for your bottom line. Usually a hosted environment is...
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Filed in: Email & Apps, Filed in: Exchange
Many customers have realized that setting up, maintaining, and managing an in-house email solution is very painful and time-consuming. Rackspace® Hosting, however, can take away all of the effort around network uptime, power and...
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Filed in: Exchange

Contents
1 Setup automatic MySQL Server Backups to Cloud Files in Windows
1.1 1. Download and build the upload software
1.2 2. Create a .bat file for taking backups
1.3 3. Fully automate, scheduled task


//

Setup automatic...
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Filed in: Email & Apps
After successfully resizing a Windows Cloud Server, you will need to perform some additional steps in order to utilize the new disk space that is available for your server. In Windows Server 2008 you can merge the newly available...
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Filed in: Cloud Servers
What is a CNAME?
A CNAME record is way to link your Cloud Files container to a branded URL that you display instead of a CDN URL.  For example, you might want to CNAME your CDN URL (http://c186397.r00.cf1.rackcdn.com) to a...
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Filed in: Cloud Files

Service books determine which services are available on your BlackBerry® device.  At times, the service books become corrupt and will cause the Blackberry Enterprise Server (BES) to fail upon synchronizing updates of PIM data...
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Filed in: Exchange
Choose a style
Copy the code
Paste onto your site
Standard Tall: 350px × 210px



Username:

Password:


Remember me


Rackspace Email and MS Exchange Hosting


To use this style - select and copy the code below and paste...
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Filed in: Rackspace Email
A Cloud Billing Specialist can help you with account billing and ACH payment questions. The Billing Team may be reached directly by phone at 1-877-934-0410 between the hours of 8:00 am and 5:00 pm CT, Monday through Friday.
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Filed in: Cloud Sites
For Email and Apps system status please follow this link: Email And Apps System Status
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Filed in: Email & Apps
Ubuntu Intrepid Ibex uses a different Apache layout than you may have encountered if you have used Apache with non-Debian based Operating Systems.
The differences are not huge and, indeed, help in configuring and deploying...
0 Comments
Filed in: Cloud Servers
What do you manage?
We manage security for all servers including PHP, .NET, and the operating systems What do I manage? You are responsible for securing your website code. 

What security do you specifically provide?
Firewalls at...
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Filed in: Cloud Sites
There are a number of reasons to choose the Cloud Files service over similar services available in the market.
Simplicity of CDN functionality.
Utility pricing - paying only for what you use, after you use it.
Multiple APIs for...
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Filed in: Cloud Files
The Internet continues to grow exponentially on a daily basis. This growing demand gives rise to the need to think carefully about how web scale applications are written so that they will work properly under challenging workloads...
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Filed in: Cloud Hosting
For over thirty years, relational database technology has been the gold standard. Modern workloads and unprecedented data volumes, however, are driving businesses to look at alternatives to the traditional relational database....
0 Comments
Filed in: Cloud Servers
If creating a website for your business is on the horizon, you may be wondering which content management system (CMS) is the best choice for you. Here’s a look at three of the most widely-used ones. All three are open-source...
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Filed in: Cloud Hosting
One of the most common questions when someone starts to using SharePoint is how to add users. SharePoint does not provide a way to authenticate or control the password accounts. SharePoint depends on Active Directory (AD) (or...
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Filed in: Sharepoint
Cloud computing in the public cloud has raised some security questions for businesses that have regulatory compliance requirements. Barriers to adopting public cloud for security-sensitive applications have been created because...
0 Comments
Filed in: Cloud Hosting
Rapid Application Development (RAD) refers to a type of software development methodology that uses minimal planning in favor of rapid prototyping. One of the many challenges of RAD is the constant demand for rapid deployment of...
1 Comments
Filed in: Cloud Hosting
Today businesses have a several choices when it comes to their IT infrastructure, including do-it-yourself (DIY), traditional colocation, cloud computing and managed hosting. Because there are so many offerings on the market, the...
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Filed in: Email & Apps
Managed Colocation from Rackspace® Hosting is all the things you want from traditional colocation, such as freedom and control, and none of the things you don't—like the hassles of infrastructure management. This means you no...
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Filed in: Email & Apps
Colocation typically describes the provisioning of space for IT infrastructure and equipment on a service provider's premises. Business who choose colocation often do so to maintain the control of their operating systems but...
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Filed in: Email & Apps
Choosing the right hosting solution is a very critical piece to your business. According to many hosting providers, the standard way of choosing hosting is to look at the market and try to fit your company into the model that has...
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Filed in: Email & Apps
There is more to a Private Cloud than simply virtualization technology. A true private cloud is backed up by a technology partner that provides everything you need for private cloud, going well beyond the virtualization layer...
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Filed in: Cloud Hosting
What happens when all of that market research and graphic design work pays off and you create a successful campaign that is driving lots of traffic to your site or business? There are two scenarios: 1) traffic spikes cripple your...
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Understanding the potential reach of your rich media campaign can help you properly frame budget and technical expectations. Online campaigns are like parties - knowing how many guests you expect makes budgeting and planning much...
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Filed in: Cloud Servers
Starting the week of November 15th, 2010 we have changed the IPs for our clusters. The below table represents the old IP and the IP A records should now point to. All sites moving forward are configured to go to the appropriate...
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Filed in: Cloud Sites
CGI/Perl scripts should always be uploaded in ASCII. While most FTP clients automatically upload files in the correct format, this function does not always guarantee the file was actually uploaded correctly. It is suggested to...
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Filed in: Cloud Sites
If your CGI/Perl script is not working, please check the following:
1. Is CGI/Perl scripting enabled on your domain? How do I enable/disable CGI/Perl scripting on my site?
2. Did you save the file with ".cgi" or ".pl" extension?...
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Filed in: Cloud Sites
Follow these directions to point a domain/subdomain to a website that's hosted elsewhere:
1. Log in to your control panel at https://manage.rackspacecloud.com.
2. Create the new domain or subdomain under the correct account. If...
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Filed in: Cloud Sites
NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and selecting "Classic Cloud...
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Filed in: Cloud Sites

This article will explain how to login to MyLittleAdmin and use that tool to create additional database users that have limited access. You can specify a Read-Only user this way. You will need to create an additional user...
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Filed in: Cloud Sites
There are many reasons to deploy "rich media" content. This three-part article is not about the why, but the how. As with all online projects business leaders have to decide what makes the most sense for their company from both a...
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Filed in: Cloud Servers
Add domain aliases for your domain or, if you are a reseller, for your customers.
Resellers can create domain aliases for their customers. If you are a direct customer, however, and you want to create a domain alias, please...
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Filed in: Rackspace Email
Learn how to manage blacklist settings for your domain. Blacklists can be set up by email address, domain, or IP address.
To modify the domains or IP addresses on your domain blacklist, log into the control panel, and perform the...
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Filed in: Email & Apps
Exchange only allows internal addresses for email forwarding and distribution lists. To use an external address for either of these functions, it must be set up as a contact. A contact is simply an Exchange alias that points to a...
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Filed in: Exchange
You can do a WHOIS search to find the administrative email and the current registrar for the domain. See How do I do a WHOIS search? for more information.
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Filed in: Cloud Sites

What is phpinfo?

PHPinfo is a function that returns information, in HTML form, about the PHP environment on your server.


How do I run phpinfo?

To run PHPinfo you must save the following code in a file on your computer...
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Filed in: Cloud Sites
NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and selecting "Classic Cloud...
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Filed in: Cloud Sites
NOTE: This documentation refers to a feature that is no longer available for Cloud Sites.  This article is here for the purpose of legacy support only.
 
This error message reads:
The connection to the server has failed. Account...
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Creating an Inbound Port Deny Rule

1. Launch Windows Firewall with Advanced Security by clicking on Start > Administrative Tools > Windows Firewall with Advanced Security.




2. Select Inbound Rules in the left...
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You must have access to the administrative email to approve transfer requests when you are changing registrars or updating your name servers. Your current registrar will send an email to this account that will require a reply...
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Filed in: Cloud Sites
A "locked" domain cannot be transferred to a new registrar. Your current registrar may offer "transfer lock" or a similar service as a security measure to prevent unauthorized transfer of your domain name. If this feature is...
0 Comments
Filed in: Cloud Sites
The path to Perl is "#!/usr/bin/perl -w".
For additional information about how Perl is setup on our system, you can run a PerlDigger script. See How can I test CGI/Perl functionality? for additional information.
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Filed in: Cloud Sites
By now, you have built your server, made it secure, and uploaded content to your server.  The last step in the First 48 Hour Essentials is to configure your DNS so the rest of the Internet knows where to find your site.
The most...
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Filed in: Cloud Servers
There are thousands of web scripts in development and many more that are created every day. We do not have the ability to archive and support every script so we suggest that you download the script from the developers website....
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Filed in: Cloud Sites
 


Contents

1 Foreward
2 The Who
3 The What
4 Representing Access with Numbers
5 File Creation
6 Cloud Sites Scenarios




Foreward
Directory permissions in a shared environment are exponentially more important than in a...
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Filed in: Cloud Sites
NOTE: This documentation refers to a feature that is no longer available for Cloud Sites.  This article is here for the purpose of legacy support only.
 
There are no limits on the number of POP3/IMAP checks you can make on a per...
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Filed in: Cloud Sites
Microsoft is currently on a comprehensive once-a-month release of security updates. Microsoft releases updates on the second Tuesday of each month. Immediately after each Microsoft release, Rackspace will proceed to test the...
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Filed in: Cloud Sites
We here at The Rackspace Cloud will never suspend a site as long as the traffic is legitimate and the hosted content doesn't violate our TOS or our AUP. As a company, we succeed when you succeed so we will always encourage...
0 Comments
Filed in: Cloud Sites
Your current registrar may reject a registrar change request if:
the request was made within 60 days of the initial registration.
there is a legal dispute over the domain name.
there is a pending bankruptcy of the domain name...
0 Comments
Filed in: Cloud Sites
If you have uploaded new content and can't see the changes in your web site, check the following:
1. Has it been at least 48 hours since you completed your domain registration? If not, try uploading content to your website using...
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Filed in: Cloud Sites
Static content should be placed in the ‘public’ folder of the Rails application.
UPDATE: Rails is no longer supported on Cloud Sites.
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Filed in: Cloud Sites
NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-left of the control panel and selecting "Classic Cloud...
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Filed in: Cloud Sites
Once logged in you will see your site's file structure similar to this:
/www.domain.com.com <----Your domain's root directory
----/web
--------/cgi-bin <----CGI and Perl files go here
------------/yourscript.cgi...
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Filed in: Cloud Sites
By design, WCF cannot have multiple IIS bindings. When using WCF you may see this error: "This collection already contains an address with scheme http"
To work around this, you can write a custom service factory to intercept and...
0 Comments
Filed in: Cloud Servers

This article addresses how to connect and log in to your Windows Server using Microsoft Remote Desktop Protocol.



Windows and Mac Versions

The screenshots below show how to use RDP via Windows XP. Different versions of...
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History
In 1969, a remote login application known as telnet was created. Back in 1969, very few people had computers, and those who did were primarily communicating on isolated private networks. It worked exactly the way you'd...
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Filed in: Cloud Servers
An alternative to using vsftpd, Secure FTP (SFTP) is another secure method of transferring files from one server to another.

Contents
1 Installation
2 Configuration
3 Security
4 SFTP Client
5 Jailing Users
6 Permissions

//...
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Filed in: Cloud Servers
Secure Shell (SSH) is a protocol through which you can access your Cloud Server and run shell commands. As the name suggests, SSH is encrypted with SSL, which makes it difficult -- but not impossible -- for these communications...
24 Comments
Filed in: Cloud Servers
This article will walk you through setting up FTP users in IIS 7.0. This allows you to create users that
have access to your FTP site, but otherwise cannot access your server.

Requirements
Before you begin, you will want to...
1 Comments
Filed in: Cloud Servers

Ubuntu Intrepid Ibex comes with Apache v.2.2.9 and PHP v.5.2.6 and they are easily installed via the default Ubuntu Package Manager 'aptitude'.

The advantage of using aptitude is that you will get any security updates from...
4 Comments
Filed in: Cloud Servers
Nginx is a popular lightweight server for those who do not need the bulk and extra services that Apache may offer.
This article will look at installing Nginx on an Ubuntu Intrepid Server using the 'aptitude' package manager....
1 Comments
Filed in: Cloud Servers
When running Perl in Ubuntu 8.10 you might run across the following error message after your server is first installed:


perl: warning: Setting locale failed.
perl: warning: Please check that your locale settings:
LANGUAGE = (...
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Filed in: Cloud Servers
Now we have Apache installed and running, we can configure it to serve multiple domains using Virtual Hosts.
Do note the layout used in these articles is explained here Multiple hosts layout- feel free to use the directories of...
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This tutorial will walk you through installing PostgreSQL 8.3 on an Ubuntu Intrepid server. This tutorial assumes that you have completed the steps in this setup article.
Installation
The first step we need to do is install...
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Filed in: Cloud Servers

This tutorial will walk you through installing the Half-Life Dedicated Server on Ubuntu Intrepid (8.10). In order to use this you must have a Steam Account to use.

Note: Running HLDS will consume large amounts of bandwidth....
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In the event that you have an IP address that is listed on a blacklist you can modify your server's IPtables configuration to reroute port 25 traffic to a secondary IP.


Use the following command to modify your routing...
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Rescue Mode is a maintenance state that can allow you access to an unresponsive server.  You would use this in order to fix configuration problems, or to copy your data and move it to another server.  
When you enter your server...
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Filed in: Cloud Servers

Contents
1 Memory management with free
2 Free
3 Free -m
4 Buffers and Cache
5 Actual Usage
6 Swap
7 Regular monitoring


Memory management with free
Basic monitoring should be done on a regular basis. This keeps you informed as...
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Filed in: Cloud Servers
Other scenarios
In the previous article in this series we discussed using rsync to do a live migration of your system from one Linux server to another. We looked at preparing the destination environment to be similar to the...
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The principle of minimalism states that a server should be designed and configured with the least possible complexity. There should be no unneeded software, no unneeded hardware, and no unneeded users. In short, minimalism says...
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Filed in: Cloud Servers

Contents
1 Rackspace Cloud Pro 1.1.1
1.1 What The App Does
1.2 Whatʼs New in Version 1.1.1
1.3 Chef Setup and Usage Demo
1.4 Chef
1.5 Support Escalation
1.6 Rackspace Cloud 2.0 for iOS


//

Rackspace Cloud Pro 1.1.1
Mobile...
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Contents
1 Host multiple websites
2 Cloud burst
3 High Performance computing
4 Delivering Software as a Service solutions

 

Host multiple websites
Customers can manage multiple domains and websites on individual Cloud Servers...
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Filed in: Cloud Servers

One of the simplest ways someone can access a server without authorization is by brute-forcing the root password — running an automated program to try every possible password combination (which may or may not involve using...
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Filed in: Cloud Servers
So far, we have sent test emails using the command line.
However, there is no real feedback from these clients as to how our mail server responded - did it respond with the correct details? Note that it is possible to send/...
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Filed in: Cloud Servers



Overview

PostgreSQL uses layered security to control access to the database server and the data inside it.

This article isn't intended as an extensive treatment of the subject, please see Chapter 19 in the official...
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For testing and production use of our database server, we'll want to create additional roles, as it's not recommended to work regularly in our databases as the default superuser role.



Login

However, to create additional...
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In this article, we'll connect to the database server as the "postgres" role, using the psql client software for the first time.



The "postgres" role

As we learned in the previous article, the PostgreSQL installation...
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wget is a utility that will allow you to fetch items from a server placed on the Internet. It is a useful utility for scripting download actions and is often used in many of our tutorials for downloading code. It is included in...
0 Comments
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Contents
1 Introduction
2 Getting Started
3 Windows Firewall
4 Internet Information Services
5 Microsoft SQL Server
6 Terminal Services


Introduction
What are Cloud Servers?
Cloud Servers SLA
Cloud Servers FAQ

Getting Started...
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You can use the following code to test your MySQL database:
You will need to fill in the variables for the following:
$database
$host
$username
$password
PHP Sample Code


<?php
$database = "";
$host = "";
$username = "";
$...
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Filed in: Cloud Sites
You can use the following code saved into a file with a .php extension to test PHP mail functionality:
IMPORTANT NOTE: We strongly recommend using an SMTP relay that requires authentication. Sending mail through unauthenticated...
6 Comments
Filed in: Cloud Sites
NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and selecting "Clasic Cloud...
2 Comments
Filed in: Cloud Sites
You can use the following PHP script to test the session_id() function in PHP.
<?php
session_start();
$old_sessionid = session_id();
session_regenerate_id();
$new_sessionid = session_id();
echo "Old Session: $old_sessionid<...
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Filed in: Cloud Sites
We provide an ASP component installed on all the web servers that allows uploading files using classic asp. This component is called Persits AspUpload. If you want to upload files without giving public write, you can impersonate...
0 Comments
Filed in: Cloud Sites
NOTE: This documentation refers to a feature that is no longer available for Cloud Sites.  This article is here for the purpose of legacy support only.
 
To change your password for an email account, please follow these...
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Filed in: Cloud Sites
NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and selecting "Classic Cloud...
0 Comments
Filed in: Cloud Sites
NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and selecting "Classic Cloud...
0 Comments
Filed in: Cloud Sites
NOTE: This documentation refers to a feature that is no longer available for Cloud Sites.  This article is here for the purpose of legacy support only.
Every Cloud Sites account provides you with access to an unlimited number of...
0 Comments
Filed in: Cloud Sites
You can use the following in a .htaccess file to change the default document on your PHP based sites:
DirectoryIndex filename.htmlThis would cause filename.html to be treated as your default page, or default directory page. You...
0 Comments
Filed in: Cloud Sites
PerlDigger is a script that returns information about the Perl environment on the servers. An example of the code is attached to this article and can also be found here.
Upload the script to the cgi-bin directory on your site and...
2 Comments
Filed in: Cloud Sites
You can use the following code saved into a file with a .asp extension to test CDONTS functionality:
<%
Dim myMail
Set myMail = Server.CreateObject ("CDONTS.NewMail")
myMail.From = "webmaster@example.com"
myMail.To = "nobody@...
0 Comments
Filed in: Cloud Sites

Contents
1 Introduction
2 Getting Started
3 Internet Information Services
4 Microsoft SQL Server
5 Domain Services

//

Introduction
What are Cloud Servers?
Cloud Servers SLA
Cloud Servers FAQ

Getting Started
Getting Started...
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The Rackspace Cloud isn't afraid of the facts. And the fact is, audio encoding is a good example of a task that a dedicated server is better suited for. We built Cloud Sites to be a highly specialized and optimized computer...
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The following is a list of differences between a traditional hosting site and one from Cloud Sites
More than one server serves a specific website's request. This is because the load balancing capability is made available to all...
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Unfortunately, we do not support FrontPage Extensions. While still used on many sites, Microsoft has discontinued support for FrontPage and has replaced it with a new set of technologies.
Please see this link for additional...
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NOTE: This article is written for our Classic Cloud Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and selecting "Classic...
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NOTE: This documentation refers to a feature that is no longer available for Cloud Sites.  This article is here for the purpose of legacy support only.
 
Secure email is supported and below are the server names and ports that you...
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The Cloud Sites FTP service does support resumable uploading. This means that if there is a connection failure during an upload, it does not have to be started from the beginning. The ftp client may need to be configured...
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What is an FTP Snapshot?
For Cloud Sites, an FTP snapshot is a read-only image of your FTP data, taken during specific time intervals.
Snapshots are taken every 4 hours and go back 32 hours.
IMPORTANT NOTE: Snapshots ONLY include...
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CGI scripting is now enabled by default on all sites. The ability to enable/disable CGI scripting for sites has been removed.
You can verify CGI/Perl functionality through How can I test CGI/Perl functionality?
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NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and selecting "Classic Cloud...
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A WHOIS search reveals details about a domain name, including who owns it, where it was registered, when it expires and which name servers are assigned to the domain. There are many software tools for performing a WHOIS search,...
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Ping and Traceroute are utilities that can be used to help troubleshoot network or Internet connections. The Rackspace Cloud technical support team may request you to initiate a ping or traceroute to a destination (such as your...
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Apache is one of the most popular applications used to serve web pages. This article will show you how to set it up with PHP. This article assumes that you have followed the Arch 2007.08 - Setup article.

Contents
1 Install...
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Although Rackspace Cloud has taken steps to make your default Cloud Server image as secure as possible, the first line of defense lies in the hands of you, our customer.  Follow these steps immediately after creating your Cloud...
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Contents
1 Setting Up Websites
2 Maintaining Databases
3 Sending And Receiving Mail
4 Developing and testing Applications


Setting Up Websites
Users can get root access to a Cloud server and install the Apache webserver on it...
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This tutorial will walk you through the process of installing the iRedMail bundled mail server to successfully send and receive e-mail.
This tutorial assumes a few things:
You have followed the CentOS setup guide
You are running...
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Note:  Rackspace no longer offers Cloud Servers with Windows 2003, but these instructions are here for legacy support purposes.
By default, Microsoft SQL Server Express 2008 uses TCP Dynamic Ports for communication and data...
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Creating an Inbound Custom Deny Rule

1. Launch Windows Firewall with Advanced Security by clicking on Start > Administrative Tools > Windows Firewall with Advanced Security.




2. Select Inbound Rules in the...
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After you install your Gentoo system and attempt to run Emerge you may run into the following error message:


!! /etc/make.profile is not a symlink and will probably prevent most merges. !!! It should
point into a profile...
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To the uninitiated, hashing and encryption may seem like similar processes; in reality, they have some important differences. Let's begin by explaining them.
Encryption is the process of transforming information (the plaintext)...
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This article will walk through installing IIS 7.0 on Windows Server 2008 manually through the Server Manager Interface. Other methods exist for installing IIS, but will not be addressed here.

Installing via Server Manager...
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Mission critical data is now backed up safely in an offsite secure location.
Disaster recovery is possible with the backed up data.
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Using Cloud Files as a backup is straightforward. Users can achieve them in various ways.  If you would like for us to provide Cloud Backup as a service, click here.  Otherwise, complete the steps outlined below to set up your...
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Contents
What is PCI DSS?
What are the PCI DSS requirements for Rackspace Cloud?
What are payment cards?
What is payment card data?
What is cardholder data?
What is sensitive authentication data?
Which elements of the...
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Your site has been compromised and the initial priority is to restore to the original state. Do not be so hasty that you remove all evidence that can be used to track down the source of the compromise. Please follow the following...
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Yes, international credit cards are accepted. The Rackspace Cloud will honor Visa, MasterCard, and American Express.
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The Rackspace Cloud has SLAs for each of the products and they can be viewed online with the Terms of service and AUP (Accepted use policy).
0 Comments
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If you do not have a VAT ID number, or choose not to supply one, Rackspace will apply the appropriate tax handling to your invoice. It is in your best interest to supply your VAT ID number because the tax handling for a...
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Value Add Tax, or VAT is a tax that's charged on most business transactions in the UK and European Union. Businesses add VAT to the price they charge when they provide goods and services.
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Depending on your role The Rackspace Cloud Services can be used in various ways.

Contents
1 Cloud Sites
1.1 For Website designers
1.2 For Content providers
1.3 For Resellers

2 Cloud Servers
2.1 For Website designers
2.2 For...
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If you're a VAT-registered business, in most cases you can reclaim the VAT you pay when you buy goods and services for your business. In order to reclaim this money you need to have records to support your claim. By collecting...
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Rackspace does a significant amount of business in Europe and has registered for VAT in the UK. As a company registered for VAT in the UK, we are obligated to follow certain taxation regulations.
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If you are wishing to compile kernel modules or other software you may be required to install the kernel headers on your Cloud Server. By default the kernel modules are not installed to save space and are not typically used by...
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This article will walk you through installing PHP on IIS 7.0. Please note that this article only addresses the actual install of PHP using the FastCGI protocol. For more information on FastCGI, see the official Microsoft IIS...
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The UNIX find utility is disabled for performance reasons. In order to find older files and delete them, one must create a script that performs similar logic.
Below is a way to do this using a PHP script and a HTML form as a cron...
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To rectify this modify the machineKey in web.config. Use the reference site below to generate a key and usage in web.config.
For more information check out http://www.orcsweb.com/articles/aspnetmachinekey.aspx
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It isn't uncommon in certain situations to not want to allow indexing of a site by a search engine. This can come into play when preparing to launch a new service or developing a new site. A consensus between a majority of bot...
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Modifying your hosts file will allow you to override the DNS for a domain, on that particular machine. This can be used to test your site without the test link, prior to going live with SSL, verify an alias site works prior to...
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To migrate your website from a CPanel, Plesk or Ensim host, you will need to make sure you have FTP program to upload and download your files and text editor to edit any file paths that your site may contain.
The first step to...
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You will need to contact the company that you have chosen to register your domain through to request to have your domain locked or unlocked. If you purchased your domain through Cloud Sites you are welcome to contact the support...
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Below are three examples of how to force SSL on your ASP or ASP.NET site.

web.config
If your website has the IIS Rewrite Module available*, you can use rewrite rules in your web.config to force SSL on all pages:
<?xml version...
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NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and selecting "Classic Cloud...
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NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and selecting "Classic Cloud...
0 Comments
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Note: The commands and utilities in this article have been tested on a Debian Cloud Server. They are not guaranteed to function correctly on other distributions. However, the General Package Installation Guidelines article may...
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Note: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and selecting "Classic Cloud...
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You can use the following code saved into a file with a .asp extension to test CDOSYS functionality; CDOSYS is a built-in component in ASP, so utilizing it from your ASP code takes no additional effort on your part.
We strongly...
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Unfortunately Automatic Domain Renewal is not available for registered Cloud Sites domains; the domains must be manually renewed via the Control Panel. Please see the following article on how to manually renew your domain:
How Do...
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There are several reasons why you may not have recieved email confirmation that your cron job completed successfully. Here are a few things to check:
1. Please confirm that you entered in your email address correctly within the...
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NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and selecting "Classic Cloud...
0 Comments
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Follow the instructions below to restore your MSSQL database.
Note: The Rackspace Cloud recommends using Internet Explorer when managing your MSSQL databases via myLittleAdmin.

Restoring Your MSSQL Database
To manage your MSSQL...
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Cloud Sites creates backups of your data on a nightly basis. However, its purpose is for disaster recovery on the server side. If for any reason a storage node on our side were to crash, our backups will be there to replace any...
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If your PHP script is not working, check the following:
1. Did you save it as a file with the ".php" extension?
2. Did you upload it to the correct folder on the server?
3. Did you upload it in ASCII?
If you've tried all of the...
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ORD and DFW are our datacenter locations that we use to house our infrastructure. ORD is located in Chicago, IL and DFW is located in Dallas, Texas. Your account can only be provisioned to one datacenter at this time.  
To find...
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The Rackspace Cloud client log in page can be found at: https://www.websitesettings.com. Have your client enter their correct username and password and press the "Log In" icon.
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Python is a general purpose, object-oriented programming language that has achieved popularity because of its readability and clear syntax. Guido van Rossum created Python in late 1980s. It is a ‘high level’ scripting language...
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The Internet has quickly become one of the most important parts of our everyday lives. From keeping in touch with friends and family on a social basis, to using it for business purposes to conducting financial and shopping...
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Pre-reqs
SSH client to login into the Cloud Server
Sudo account login to the Cloud Server
Administrative access to the Classic Cloud Control Panel
Procedure
Shut down server
Log in as a sudo-enabled user via SSH and enter the...
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The Internet has become an integral part of our daily life. Individuals and businesses use the Internet for a variety of purposes regularly. Web surfers browse for information, news, weather, sports, shopping, conduct financial...
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This tutorial walks you through installing MySQL on Ubuntu with the Aptitude repository system.
For this article, we are making these assumptions:
You are running a brand-new server with no other software installed.
You are...
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Deciding on how you should upload a file depends strictly on the type of file you are uploading. Files such as HTML, ASP, PHP, CGI, and PL documents should be uploaded in ASCII mode.

A general rule for knowing how a file...
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Now we have Apache installed and running, we can configure it to serve multiple domains using Virtual Hosts.

Contents
1 Create the layout
2 index.html
3 Virtual Hosts
3.1 NameVirtualHost
3.2 Custom Virtual Hosts

4 a2ensite
5...
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The term Virtual Hosts is used a great deal when setting up your Cloud Server. Let's take a look at what Virtual Hosts are and why they are important.
It is also worth noting that the term Virtual Hosts is used with all web...
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Note:  Rackspace no longer offers Cloud Servers with Windows 2003, but these instructions are here for legacy support purposes.
 
Installing IIS (IIS 6.0) on a Windows Server 2003

This article walks through setting up IIS 6.0...
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Contents
1 CentOS - Installing Apache and PHP5
2 Apache Install
3 ServerName
4 Firewall
5 Default Page
6 Chkconfig
7 PHP5 Install
8 Almost

CentOS - Installing Apache and PHP5
CentOS comes with Apache v.2.2.3 and PHP v.5.1.6 and...
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A Container is a “storage compartment” for your data and provides a way for you to organize that data. You can think of a Container as analogous to a folder in Windows® or a directory in UNIX®. The primary difference between a...
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Open relays are a bad thing — they allow anyone to send email from your mail server. The mail server does not check that it is authorized to send mail from the mail address on the third-party email.
What this means is  that...
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NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and selecting "First-Generation...
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This tutorial walks you through installing the popular Open Source database application, MySQL, on CentOS/Fedora/REL Linux systems by using the YUM Package Manager.  The YUM Package Manager is an automatic installer/de-...
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Scheduled Cron Jobs

The Zipit Backup Utility is a tool that enables users to compress and back up data on Cloud Sites, including files and mysql databases. All backups are stored on your Rackspace Cloud Files account. The backups are done on a site-...
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Linux and PHP

The Zipit Backup Utility is a tool that enables users to compress and back up data on Cloud Sites, including files and mysql databases. All backups are stored on your Rackspace Cloud Files account. The backups are done on a site-...
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Linux MySQL

The Zipit Backup Utility is a tool that enables users to compress and back up data on Cloud Sites, including files and mysql databases. All backups are stored on your Rackspace Cloud Files account. The backups are done on a site-...
51 Comments
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FTP

The Zipit Backup Utility is a tool that enables users to compress and back up data on Cloud Sites, including files and mysql databases. All backups are stored on your Rackspace Cloud Files account. The backups are done on a site-...
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Scaling and High Availability

When you evaluate the security requirements of an application, the sensitivity of information that is being stored, processed, or transmitted by the application is important. Personally Identifiable Information (PII)  must be...
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- Getting Started -

As the administrator for your Cloud Servers, there will be times when you may need to log into one of your servers using the Console feature in the MyCloud Control Panel.
To access the console, go to the Server Details screen for...
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If you are ever having a problem accessing the Control Panel, or any other Rackspace Cloud services, the first place you should check is the Cloud Status page.  This is where we list all maintenances and service-impacting events...
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What is Split Domain Routing? 
Split Domain Routing (SDR) allows you to have a single domain's mailboxes distributed between our system and an external system, working together as though they were in one environment. This is...
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This guide will prepare you for adding your first domain to the Rackspace Cloud Sites. You will learn how to manage your Hosting Plans as well as upload new content to your website. 
Rackspace Cloud Sites First 48, 2-1 - Adding...
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NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and selecting "Classic Control...
0 Comments
Filed in: Cloud Sites
NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and selecting "First-Generation...
0 Comments
Filed in: Cloud Sites
 
Linux
Rackspace Cloud Essentials - CentOS - Installing vsftpd
Rackspace Cloud Essentials - CentOS - Configuring a user in vsftpd
Rackspace Cloud Essentials - Ubuntu - Installing vsftpd
Rackspace Cloud Essentials - Secure File...
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This Second Guide will show you how to add new Cloud Servers and Cloud Load Balancers to your account, as well as how to work with Cloud Files through the File Manager.
 
Cloud Servers
Rackspace Cloud Essentials 2 - Creating a...
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NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and choosing the previous control...
0 Comments
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Although Rackspace Cloud has taken steps to make your default Cloud Server image as secure as possible, the first line of defense lies in the hands of you, our customer.  Follow these steps immediately after creating your Cloud...
25 Comments
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Account Services

If you are ever having a problem accessing the Control Panel, or any other Rackspace Cloud services, the first place you should check is the Cloud Status page.  This is where we list all maintenances and service-impacting events...
0 Comments
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NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and selecting "Classic Control...
0 Comments
Filed in: Cloud Sites
NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-left of the control panel and selecting "Classic Control...
0 Comments
Filed in: Cloud Sites
NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and choosing the previous control...
0 Comments
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A Cloud Billing Specialist can help you with account billing and ACH payment questions. The Billing Team may be reached directly by phone at 1-877-934-0410 between the hours of 8:00 am and 5:00 pm CT, Monday through Friday.
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Value Add Tax, or VAT is a tax that's charged on most business transactions in the UK and European Union. Businesses add VAT to the price they charge when they provide goods and services.
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DNS

Resources
- For more information regarding the API, we encourage you to review the Rackspace Cloud DNS API documentation which is located here. 
Supported Record Types
A - IPv4 address used to map hostnames to an IP address of...
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Manual DNS
There may be times you need to change your server's DNS settings, either because you find they're misconfigured or because you want to use your own. Fortunately there isn't a lot of work involved in changing the DNS...
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By now, you have built your server, made it secure, and uploaded content to your server.  The last step in the First 48 Hour Essentials is to configure your DNS so the rest of the Internet knows where to find your site.
The most...
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File Transfers and File Sharing

 
Linux
Rackspace Cloud Essentials - CentOS - Installing vsftpd
Rackspace Cloud Essentials - CentOS - Configuring a user in vsftpd
Rackspace Cloud Essentials - Ubuntu - Installing vsftpd
Rackspace Cloud Essentials - Secure File...
0 Comments
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High Availability - HA

 
This Second Guide will show you how to add new Cloud Servers and Cloud Load Balancers to your account, as well as how to work with Cloud Files through the File Manager.
 
Cloud Servers
Rackspace Cloud Essentials 2 - Creating a...
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Load Balancing

 
This Second Guide will show you how to add new Cloud Servers and Cloud Load Balancers to your account, as well as how to work with Cloud Files through the File Manager.
 
Cloud Servers
Rackspace Cloud Essentials 2 - Creating a...
0 Comments
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Control Panel Software

 
This Second Guide will show you how to add new Cloud Servers and Cloud Load Balancers to your account, as well as how to work with Cloud Files through the File Manager.
 
Cloud Servers
Rackspace Cloud Essentials 2 - Creating a...
0 Comments
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Server Migration

 
This Second Guide will show you how to add new Cloud Servers and Cloud Load Balancers to your account, as well as how to work with Cloud Files through the File Manager.
 
Cloud Servers
Rackspace Cloud Essentials 2 - Creating a...
0 Comments
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Linux Tools

 
This Second Guide will show you how to add new Cloud Servers and Cloud Load Balancers to your account, as well as how to work with Cloud Files through the File Manager.
 
Cloud Servers
Rackspace Cloud Essentials 2 - Creating a...
0 Comments
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Windows Tools

 
This Second Guide will show you how to add new Cloud Servers and Cloud Load Balancers to your account, as well as how to work with Cloud Files through the File Manager.
 
Cloud Servers
Rackspace Cloud Essentials 2 - Creating a...
0 Comments
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Contents
1 Setup automatic MySQL Server Backups to Cloud Files in Windows
1.1 1. Download and build the upload software
1.2 2. Create a .bat file for taking backups
1.3 3. Fully automate, scheduled task


//

Setup automatic...
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MySQL


Contents
1 Setup automatic MySQL Server Backups to Cloud Files in Windows
1.1 1. Download and build the upload software
1.2 2. Create a .bat file for taking backups
1.3 3. Fully automate, scheduled task


//

Setup automatic...
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Interface Tools


Contents
1 Setup automatic MySQL Server Backups to Cloud Files in Windows
1.1 1. Download and build the upload software
1.2 2. Create a .bat file for taking backups
1.3 3. Fully automate, scheduled task


//

Setup automatic...
2 Comments
Filed in: Email & Apps

Windows Server 2003

After successfully resizing a Windows Cloud Server, you will need to perform some additional steps in order to utilize the new disk space that is available for your server. In Windows Server 2008 you can merge the newly available...
2 Comments
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Windows Server 2008

After successfully resizing a Windows Cloud Server, you will need to perform some additional steps in order to utilize the new disk space that is available for your server. In Windows Server 2008 you can merge the newly available...
2 Comments
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Resizing

After successfully resizing a Windows Cloud Server, you will need to perform some additional steps in order to utilize the new disk space that is available for your server. In Windows Server 2008 you can merge the newly available...
2 Comments
Filed in: Cloud Servers

Security

What do you manage?
We manage security for all servers including PHP, .NET, and the operating systems What do I manage? You are responsible for securing your website code. 

What security do you specifically provide?
Firewalls at...
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Filed in: Cloud Sites

Content Management Systems

If creating a website for your business is on the horizon, you may be wondering which content management system (CMS) is the best choice for you. Here’s a look at three of the most widely-used ones. All three are open-source...
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SSL


History
In 1969, a remote login application known as telnet was created. Back in 1969, very few people had computers, and those who did were primarily communicating on isolated private networks. It worked exactly the way you'd...
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SSL


History
In 1969, a remote login application known as telnet was created. Back in 1969, very few people had computers, and those who did were primarily communicating on isolated private networks. It worked exactly the way you'd...
0 Comments
Filed in: Cloud Servers

Linux IPTables

Although Rackspace Cloud has taken steps to make your default Cloud Server image as secure as possible, the first line of defense lies in the hands of you, our customer.  Follow these steps immediately after creating your Cloud...
25 Comments
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SSH

Although Rackspace Cloud has taken steps to make your default Cloud Server image as secure as possible, the first line of defense lies in the hands of you, our customer.  Follow these steps immediately after creating your Cloud...
25 Comments
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CentOS/Fedora/Red Hat Enterprise Linux

Although Rackspace Cloud has taken steps to make your default Cloud Server image as secure as possible, the first line of defense lies in the hands of you, our customer.  Follow these steps immediately after creating your Cloud...
25 Comments
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Ubuntu/Debian Linux

Although Rackspace Cloud has taken steps to make your default Cloud Server image as secure as possible, the first line of defense lies in the hands of you, our customer.  Follow these steps immediately after creating your Cloud...
25 Comments
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Other Mail Servers

This tutorial will walk you through the process of installing the iRedMail bundled mail server to successfully send and receive e-mail.
This tutorial assumes a few things:
You have followed the CentOS setup guide
You are running...
27 Comments
Filed in: Cloud Servers