fanatical support


Transcript:

[Voice over] Here at Rackspace, we love to solve problems. And now we have a new platform that provides the best solutions yet.

     [John Engates] Cloud Platform is Microsoft's answer to private cloud. It gives you...
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Filed in: Cloud Hosting
Transcript:

[John Engates] Rackspace has been in the support business for many years. And we call it Fanatical Support. What Fanatical Support means is that Rackspace takes a great deal of responsibility for the care and the...
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Filed in: Cloud Hosting

Cloud Office

The Cloud Office Administrative role (administrator), the role of a user who has no administrative privileges (email user), and the role the Rackspace Support team have distinct responsibilities.

How does Fanatical Support for...
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Filed in: Microsoft Lync, Filed in: Rackspace Email, Filed in: Exchange

Account Services

Community - This is the section for our customers to interact and discuss topics related to their Rackspace Cloud services.  You can access the Rackspace Open Cloud Community via the Support menu in the navigation bar at the top...
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Filed in: Cloud Servers
The Rackspace Knowledge Center is an online support resource that contains Cloud Hosting and Cloud Office articles, videos, case studies, and white papers. You can access the Knowledge Center directly by going to http://www....
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Filed in: Cloud Servers
If you are ever having a problem accessing the Control Panel, or any other Rackspace Cloud services, the first place you should check is the Cloud Status page.  This is where we list all maintenances and service-impacting events...
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Filed in: Cloud Servers

Uncategorized

If you are ever having a problem accessing the Control Panel, or any other Rackspace Cloud services, the first place you should check is the Cloud Status page.  This is where we list all maintenances and service-impacting events...
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Filed in: Cloud Servers

- Getting Started -

If you are ever having a problem accessing the Control Panel, or any other Rackspace Cloud services, the first place you should check is the Cloud Status page.  This is where we list all maintenances and service-impacting events...
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Filed in: Cloud Servers

API

Developer Resources

Rackspace Cloud API documentation for the following resources can be found at: http://docs.rackspace.com/api

Next Generation Cloud Servers
First Gen Cloud Servers
Cloud Load Balancers
Cloud DNS
Cloud...
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Filed in: Cloud Servers