fanatical support


Transcript:

[Voice over] Here at Rackspace, we love to solve problems. And now we have a new platform that provides the best solutions yet.

     [John Engates] Cloud Platform is Microsoft's answer to private cloud. It gives you...
Transcript:

[John Engates] Rackspace has been in the support business for many years. And we call it Fanatical Support. What Fanatical Support means is that Rackspace takes a great deal of responsibility for the care and the...

Cloud Office

The Cloud Office Administrative role (administrator), the role of a user who has no administrative privileges (email user), and the role the Rackspace Support team have distinct responsibilities.

How does Fanatical Support for...
0 Comments
Filed in: Rackspace Email, Filed in: Exchange

Account Services

Community - This is the section for our customers to interact and discuss topics related to their Rackspace Cloud services.  You can access the Rackspace Open Cloud Community via the Support menu in the navigation bar at the top...
0 Comments
Filed in: Cloud Servers
The Rackspace Knowledge Center is an online support resource that contains Cloud Hosting and Cloud Office articles, videos, case studies, and white papers. You can access the Knowledge Center directly by going to http://www....
0 Comments
Filed in: Cloud Servers
If you are ever having a problem accessing the Control Panel, or any other Rackspace Cloud services, the first place you should check is the Cloud Status page.  This is where we list all maintenances and service-impacting events...
0 Comments
Filed in: Cloud Servers

Uncategorized

If you are ever having a problem accessing the Control Panel, or any other Rackspace Cloud services, the first place you should check is the Cloud Status page.  This is where we list all maintenances and service-impacting events...
0 Comments
Filed in: Cloud Servers
Now that you are familiar with how to manage all of your account information under the Your Account tab, the next we'll show you all the ways that we can provide you with Fanatical Support!  Some of our support channels are...
0 Comments
Filed in: Cloud Hosting

- Getting Started -

If you are ever having a problem accessing the Control Panel, or any other Rackspace Cloud services, the first place you should check is the Cloud Status page.  This is where we list all maintenances and service-impacting events...
0 Comments
Filed in: Cloud Servers

API

Developer Resources

Rackspace Cloud API documentation for the following resources can be found at: http://docs.rackspace.com/api

Next Generation Cloud Servers
First Gen Cloud Servers
Cloud Load Balancers
Cloud DNS
Cloud...
0 Comments
Filed in: Cloud Servers