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Monitoring and Troubleshooting


Monitoring and Troubleshooting

Monitoring is included with Cloud Databases to help you manage the health of your instances. Monitoring checks and alarms can be configured using the Cloud Control Panel or the Cloud Monitoring API.
The following monitoring...
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Filed in: Cloud Databases
The new Rackspace Cloud mobile application for iOS and Android devices enables you to instantly monitor the health of your cloud infrastructure.  The Rackspace Cloud mobile app, when used with Cloud Monitoring, provides you with...
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The Cloud service level agreement (SLA) on the Rackspace website.
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Filed in: Cloud Databases
Monitoring is available for all Cloud Databases instances through pre-configured Cloud Monitoring checks, including load average, CPU, memory, disk storage, network, and a number of MySQL metrics. You can monitor your Cloud...
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Filed in: Cloud Databases
Cloud monitoring is available within the control panel Cloud Servers section listed in your Server name. Within the control panel's Cloud Monitoring section there are many options available to you. This article explains what each...
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Rackspace Cloud Monitoring has several different types of checks with corresponding alarms to choose from. A check determines which aspect of the server you want monitored. The alarm activates based on specific parameters you set...
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The Value of Rackspace® Critical Application ServicesSponsored by CITO Research
Executive Summary
As organizations move more and more information, applications, and interactions online to engage their customers, the performance...
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Filed in: Cloud Hosting
The following permissions matrix displays specific permissions for the roles in Cloud Monitoring. The matrix displays the method names, their corresponding RESTful API commands, and the roles that are supported.  
API...
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Filed in: Cloud Hosting
Using a Vyatta Appliance, you can establish a secure site-to-site VPN connection connection between your cloud infrastructure at any Rackspace site and your data center or existing IT infrastructure location. You can find details...
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Filed in: Cloud Servers
This article describes how to install and set up the Cloud Monitoring Agent on a Cloud Server. This article describes the following tasks:
Install the agent on your server
Run the agent setup program
Start the agent
Upgrade the...
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Please check the current RackConnect Network Policies in place to ensure that the relevant access rules will permit the required connectivity. For example creating an Internet-to-Cloud rule to permit traffic originating from the...
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Filed in: RackConnect
When a monitoring check reaches or passes a specific threshold or value, an alarm is triggered and you'll receive a Warning or Critical email notification for the monitored resource. This article describes some simple...
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Yes.  A Cloud Databases support ticket category is available in the Cloud Control Panel.
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Filed in: Cloud Databases
Support coverage information for Infrastructure Service Level and Managed Cloud Service Level is available on the Cloud Databases support matrix page.
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Filed in: Cloud Databases
We will only notify you if there is a problem with our infrastructure impacting your Cloud resource, we do not run monitoring checks on your individual Cloud Servers, Cloud Load Balancers, or websites to verify functionality.  ...
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It can take a lot of administrative overhead in order to correctly configure and maintain a robust monitoring application.  If there is no built-in redundancy for the monitoring application, you could lose all monitoring services...
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Rackspace Cloud Monitoring is released through the cloud without need for software installation on servers or computers. By eliminating the need for installation, Rackspace can upgrade the monitoring service without involving the...
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As with any commands you will submit to your Cloud resources through the API, you must first authenticate through the API in order for the commands to be correctly processed.
In our Cloud Monitoring Developer's Guide, we show the...
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Cloud Monitoring is an API driven cloud service built for infrastructure monitoring.  It offers a simple yet powerful feature-set, allowing extreme flexibility in configuration and execution.  
This guide is intended to be a...
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As you may have heard, Google is discontinuing Urchin, therefore the Urchin analytics service for Cloud Sites will be phased out.  A popular alternative is the FREE Google Analytics™ web analytics service.  Here is a step-by-step...
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Filed in: Cloud Sites

Performance

The Value of Rackspace® Critical Application ServicesSponsored by CITO Research
Executive Summary
As organizations move more and more information, applications, and interactions online to engage their customers, the performance...
0 Comments
Filed in: Cloud Hosting

Control Panel Software

This article describes how to install and set up the Cloud Monitoring Agent on a Cloud Server. This article describes the following tasks:
Install the agent on your server
Run the agent setup program
Start the agent
Upgrade the...
56 Comments

Web Technologies

As you may have heard, Google is discontinuing Urchin, therefore the Urchin analytics service for Cloud Sites will be phased out.  A popular alternative is the FREE Google Analytics™ web analytics service.  Here is a step-by-step...
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Filed in: Cloud Sites