control panel


Rackspace Email

You can transfer a domain's email servicesfrom one account to another without starting a ticket or coordinating with Rackspace Support and Account Management. Use the following steps to accomplish this task through your control...
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Rackspace E-mail is Rackspace's home grown e-mail service. We manage the e-mail service so you don't have to. Below are a few helpful sections on how to get the most of your Rackspace e-mail experience. 
Group Lists
Aliases...
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Email & Apps

A catch-all address will receive all mail sent to invalid mailboxes at a user's domain and is semtimes used to avoid missing any emails to a a domain.Note: these messages are not filtered for spam. USE THS FEATURE AT YOUR OWN...
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You can send an email to everyone on your domain. To email everyone, log into the control panel, and perform the following steps:
Mouse over the Go to section drop-down menu and select Domains.
In the Tools section, click the...
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Manage Domains
Use the following domain management tools on the Cloud Office Control Panel.

Use the articles linked below for information on using the listed tool.
Add domainDomain aliasesDNS settingsEmail archivingGlobal access...
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To add a domain, log into the control panel, and perform the following steps:
Navigate to the Domains section by hovering over the drop-down.
In the Domains section, click the Manage Domains link.
Click Add Domain.
If you've...
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Resellers can create domain aliases for their customers. If you are a direct customer, however, and you want to create a domain alias, please contact our support team. Direct customers can still view the aliases that have been...
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Easily manage self-service migration, DNS settings, spam filtering rules, access rights, disclaimers, and archiving.
 
Manage domains
Add domains, manage DNS settings, access archiving, and set access rights.
Spam filtering...
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SharePoint includes 250MB of storage free. When you are ready to upgrade, you can do so in 1GB increments in your Control Panel.
To upgrade SharePoint storage, log into the Control Panel, and perform the following steps:
 
Click...
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To upgrade your email hosting, log in to the Control Panel, and complete the following steps:
Click My Account at the top of the page.
In the Upgrades section, click Email Hosting.
Select your domain, or, select New domain to add...
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You can use the Cloud Office Control Panel to upgrade any Email & Apps service such as mailboxes, storage, and domains.

The following articles provide instructions for upgrading your Email Hosting and SharePoint applications...
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Administrator management
Use the following tools to manage your administrators' access and activity.

You can add multiple administrators with varying degrees of account access. There are Super, Standard, and Limited...
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The Rackspace Email Rest API provides most of the functions of the Control Panel through a REST-based web API. Whether it is adding a new customer account (for resellers), adding mailboxes, or any other of the supported features...
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All administrator activity is logged. This includes logging into the control panel, changing administrators, and adjusting and logging into mailboxes. Administrator logs are available in the panel for 3 months. To review these...
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The Service Summary page contains detailed information about the services on your account.  You can cancel services on a per domain basis, if needed. Downgrading services requires that you reach out to support.
Cancel Services
To...
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To view unpaid invoices, log into the control panel, and perform the following steps:
Note: These steps are for customers that are billed automatically.  If you are emailed an invoice, please follow the instructions written in...
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View Past Invoices:
To view past invoices, log into the control panel, and perform the following steps:
Click My Account at the top of the page.
In the Company Information section, click Invoice History. A list of invoices will...
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On the Edit General Information page you can change your company phone number, address, and billing information.
To edit your company information, log in to the control panel, and perform the following steps:
Click the My Account...
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Company Information
Use the following tools to manage your company information in the Cloud Office Control Panel.


When needed, you can change your company phone number, address, credit card, and contacts. Company contacts can...
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The Control Panel lets you directly update and manage your account including billing info, company contacts, administrators, upgrades, and cancellations.
 


Company and billing details


When needed, you can change your company...
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The Cloud Office Control Panel is an easy-to-use, unified tool that you can use to easily manage your mailboxes, applications, and Cloud Office account.

Account administration - You can modify contact or billing information,...
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Welcome to Rackspace Cloud Office! After you sign up for Microsoft Exchanges services through Rackspace, the first thing you'll want to do is log in to your Cloud Office Control Panel. This article provides a brief overview of...
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Welcome to Rackspace Cloud Office! After you sign up for Rackspace Email services, the first thing you'll want to do is log in to your Cloud Office Control Panel. This article provides a brief overview of the control panel, which...
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Filed in: Rackspace Email

Monitoring and Troubleshooting

Cloud monitoring is available within the control panel Cloud Servers section listed in your Server name. Within the control panel's Cloud Monitoring section there are many options available to you. This article explains what each...
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- Getting Started -

Note: UK Cloud customers should use https://mycloud.rackspace.co.uk/ to access our New Cloud Control Panel.
Now that you know how to Create a New Server, this article will show you how you can exercise administrative control over...
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Filed in: Cloud Servers
The Cloud Control Panel lets you manage your Rackspace Cloud infrastructure through a simple and intuitive interface. This article introduces you to some of the cool features we've put in place that will make your daily...
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Filed in: Cloud Servers
Note: This article is written for our Cloud Sites Control Panel. You can get to it from the Cloud Control Panel by clicking your name in the upper-right corner and selecting Cloud Sites Control Panel.
Hello and welcome to the...
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Filed in: Cloud Sites

Uncategorized

This article walks you through creating an on-demand image of a standard Cloud Server. You can also schedule a daily image for your Cloud Servers using the Cloud Control Panel. If you are interested in creating an image of a...
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Filed in: Cloud Hosting
Note: This article is written for our Cloud Sites Control Panel. You can get to it from the Cloud Control Panel by clicking your name in the upper-right corner and selecting Cloud Sites Control Panel.
Hello and welcome to the...
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Filed in: Cloud Sites
The Rackspace Cloud client log in page can be found at: https://www.websitesettings.com. Have your client enter their correct username and password and press the "Log In" icon.
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Pre-reqs
SSH client to login into the Cloud Server
Sudo account login to the Cloud Server
Administrative access to the Classic Cloud Control Panel


Procedure
Shut down server
Log in as a sudo-enabled user via SSH and enter the...
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Filed in: Cloud Servers

Resizing

The Cloud Control Panel lets you manage your Rackspace Cloud infrastructure through a simple and intuitive interface. This article introduces you to some of the cool features we've put in place that will make your daily...
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Filed in: Cloud Servers