control panel


Rackspace Email

You can transfer a domain's email services from one account to another without starting a ticket or coordinating with Rackspace Support and Account Management. Use the following steps to accomplish this task through your control...
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Rackspace E-mail is Rackspace's home grown e-mail service. We manage the e-mail service so you don't have to. Below are a few helpful sections on how to get the most of your Rackspace e-mail experience. 
Group ListsAliasesWebmail...
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Filed in: Rackspace Email

Email & Apps

A catch-all address receives all email sent to invalid mailboxes at a user's domain and is sometimes used to avoid missing any emails to a domain.

Note: Use this feature at your own risk.

To add a catch-all address, log in to...
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You can send an email to everyone on your domain. To email everyone, log into the control panel, and perform the following steps:

From the Go to section menu and select Domains.
In the Tools section, click the Email Everyone...
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Manage Domains

Use the following domain management tools on the Cloud Office Control Panel.



The following articles provide instructions for performing these tasks:

Add domainDomain aliasesDNS settingsEmail archivingGlobal...
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To add a domain, log into the control panel, and perform the following steps:
Navigate to the Domains section by hovering over the drop-down.
In the Domains section, click the Manage Domains link.
Click Add Domain.
If you've...
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Resellers can create domain aliases for their customers. If you are a direct customer, however, and you want to create a domain alias, please contact our support team. Direct customers can still view the aliases that have been...
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You use the Domains section of the Rackspace Email & Apps Control Panel to easily manage self-service migration, DNS settings, spam filtering rules, access rights, disclaimers, and archiving.

Manage Domains

From the Manage...
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The SharePoint service provides 250 MB of storage at no charge. When you are ready to upgrade, you can do so in 1 GB increments in your control panel.

To upgrade SharePoint storage, log in to the control panel, and perform the...
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To add mailboxes, storage, or other add-ons to your email hosting, log in to the Email & Apps Control Panel, and complete the following steps:

At the top of the page, click My Account at.
In the Upgrade section, click Email...
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You can use the Cloud Office Control Panel to upgrade any Email & Apps service such as mailboxes, storage, and domains.

The following articles provide instructions for upgrading your Email Hosting and SharePoint applications...
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From the Administrators section of the control panel, you can manage your administrators' access and activity.


You can add multiple administrators with varying degrees of account access. There are Super, Standard, and Limited...
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The Rackspace Email API provides most of the functions of the control panel through a REST-based web API. Whether you are adding a new customer account (for resellers), adding mailboxes, or using any of the other supported...
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All administrator activity is logged. This includes logging into the control panel, changing administrators, and adjusting and logging into mailboxes. Administrator logs are available in the panel for 3 months. To review these...
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The Service Summary page contains detailed information about the services on your account.  You can cancel services on a per domain basis, if needed. If you want to downgrade a service, contact Support.

To cancel a service, log...
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To view unpaid invoices for your Email & Apps account, log into the control panel, and perform the following steps:Note: These steps are for customers who are billed automatically.  If you are emailed an invoice, please...
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To view past invoices for your Email & Apps account, log into the control panel, and perform the following steps:

At the top of the page, click My Account at the top of the page.
In the Company Information section, click...
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On the Edit General Information page you can change your company phone number, address, and billing information.
To edit your company information, log in to the control panel, and perform the following steps:
Click the My Account...
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Use the Company Information section of the Email & Apps Control Panel to manage company information, billing, and services.


When needed, you can change your company phone number, address, credit card information, and...
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You use the My Account section of the Rackspace Email & Apps Control Panel to directly update and manage your account, including billing info, company contacts, administrators, upgrades, and cancellations.
 



Company and...
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The Cloud Office Control Panel is an easy-to-use, unified tool that you can use to easily manage your mailboxes, applications, and Cloud Office account.

Account administration - You can modify contact or billing information,...
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Welcome to Rackspace Cloud Office Control Panel! After you sign up for Microsoft Exchanges services through Rackspace, the first thing you'll want to do is log in to your Cloud Office Control Panel. This article provides a brief...
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Filed in: Exchange
Welcome to Rackspace Cloud Office! After you sign up for Rackspace Email services, the first thing you'll want to do is log in to your Cloud Office Control Panel. This article provides a brief overview of the control panel, which...
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Filed in: Rackspace Email

Monitoring and Troubleshooting

Cloud monitoring is available within the control panel Cloud Servers section listed in your Server name. Within the control panel's Cloud Monitoring section there are many options available to you. This article explains what each...
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- Getting Started -

Once you have learned how to Create a new Cloud Server, you may use several of our tools that allow control over your server.
Reboot Server
Rebuild Server
Resize Server (only works with Standard Cloud Servers)
Reset Password...
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The Cloud Control Panel lets you manage your Rackspace Cloud infrastructure through a simple and intuitive interface. This article introduces you to some of the features of the control panel that will make your daily...
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Filed in: Cloud Servers
Note: This article is written for our Cloud Sites Control Panel. You can get to it from the Cloud Control Panel by clicking your name in the upper-right corner and selecting Cloud Sites Control Panel.
Hello and welcome to the...
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Filed in: Cloud Sites

Uncategorized

This article walks you through creating an on-demand image of a standard Cloud Server. You can also schedule a daily image for your Cloud Servers using the Cloud Control Panel. If you are interested in creating an image of a...
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Filed in: Cloud Hosting
Note: This article is written for our Cloud Sites Control Panel. You can get to it from the Cloud Control Panel by clicking your name in the upper-right corner and selecting Cloud Sites Control Panel.
Hello and welcome to the...
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Filed in: Cloud Sites
The Rackspace Cloud client log in page can be found at: https://www.websitesettings.com. Have your client enter their correct username and password and press the "Log In" icon.
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Filed in: Cloud Sites
Pre-reqs
SSH client to login into the Cloud Server
Sudo account login to the Cloud Server
Administrative access to the Cloud Control Panel
Procedure
Shut down server
Log in as a sudo-enabled user via SSH and enter the following...
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Filed in: Cloud Servers

Resizing

The Cloud Control Panel lets you manage your Rackspace Cloud infrastructure through a simple and intuitive interface. This article introduces you to some of the features of the control panel that will make your daily...
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Filed in: Cloud Servers