Why am I being charged sales tax?
Rackspace has done extensive research into our travel, channel relationships and sales activities. Due to a gradual change in our activities and overall operations, we have created a sufficient...
The Billing section of your existing control panel will be transitioned into our new unified control panel. This is a first step towards incorporating Cloud Sites into the unified control panel.
1. Why have my billing pages...
A consortium of payment card providers maintains a set of standards used to protect cardholder data. The standard which defines the measures to be taken for compliance is titled the Payment Card Industry (PCI) Data Security...
NOTE: This article is written for our first generation Cloud Control Panel. You can access this interface from the next generation Cloud Control Panel by clicking your username in the upper-right of the control panel and...
If you do not have a VAT ID number, or choose not to supply one, Rackspace will apply the appropriate tax handling to your invoice. It is in your best interest to supply your VAT ID number because the tax handling for a...
NOTE: This article is written for our first generation Cloud Control Panel. You can access this interface from the next generation Cloud Control Panel by clicking your username in the upper-right of the control panel and...
NOTE: This article is written for our First-Generation Cloud Control Panel. You can access this interface from the Next-Generation Cloud Control Panel by clicking your username in the upper-right of the control panel and...
Yes, Cloud Sites has a billing section that has a historical view of all past invoices and payments. If billing for your account has failed, you will see a message as soon as you log in that there has been an issue billing your...
Your credit card will first be charged when you sign up for your account. After 30 days have elapsed, you will then be billed for the next month of service. The exact amount may vary as it is based on recurring charges in...
NOTE: This article is written for our first generation Cloud Control Panel. You can access this interface from the next generation Cloud Control Panel by clicking your username in the upper-right of the control panel and...