migrations


Hosted Exchange

Welcome to the Exchange 2013 upgrade portal. Here you will find information regarding your upgrade from your current Exchange environment to Exchange 2013. Follow the required steps explained in this article to successfully...
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Filed in: Cloud Office
The following article will demonstrate how to transfer your current Microsoft Exchange data (Email, Calendar Data, Contacts, Tasks, and Notes) into your new Rackspace Microsoft Exchange account. Let's take at look at the...
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Filed in: Exchange

Email & Apps

This article provides information about a known issue with Apple Mail and IMAP configurations, referred to as nested folders.  When Nested Folders occur, users will see multiple child subfolders labeled INBOX underneath the main...
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Filed in: Cloud Office
When you are migrating email to Rackspace, all email might not be migrated over to the new Rackpace mailboxes after the first migration pass.  This incomplete migration usually occurs during the Switch Over phase when changing MX...
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Filed in: Cloud Office
What types of environments can you migrate from?
We support migrations from Exchange Server 2003/2007/2010 (in-house and hosted), Google Apps/Gmail, GroupWise 7/8, Zimbra, Lotus Notes, POP, and IMAP
We have slow bandwidth and a...
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Filed in: Cloud Office
When migrating email to Rackspace Cloud Office, we utilize a tool called MigrationWiz.  Depending on which email platform you choose to migrate to, the items that are migrated by MigrationWiz may differ.  The following table...
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Filed in: Cloud Office
We provide our customers with a Private Label version of MigrationWiz. This means that many features that are present in the Full Version of MigrationWiz are not readily available. You may use the Full Version if you choose to....
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Filed in: Exchange

Migrations

 
This article will demonstrate how to use the Self-Service Migration Tool provided in your Email Control Panel to copy email data from your previous provider to Rackspace Email and/or Microsoft Exchange. These steps show the use...
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Filed in: Rackspace Email, Filed in: Exchange

Uncategorized

This article will provide the proper expectations for using our Assisted Migration Team to facilitate a paid migration from your existing mail server to Rackspace mail servers. This service is performed at a cost of $10 per...
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Filed in: Exchange
Rackspace gives our users the flexibility to set their own Spam preferences to their liking. This includes editing and managing domain-wide spam settings, Safe list, Black List and the ability to override the spam filtering for...
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Filed in: Rackspace Email