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Getting Started


Getting Started

Description
This article will detail disabling the 'IE Enhanced Security Configuration' setting within Windows Server 2012. Enchanced Security mode limits the exposure of the server to potentially malicious Web content. However,...
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Filed in: Cloud Servers
Description
This article will detail installing, testing, and configuring PHP on the Windows Server 2012. This article will use the Microsoft Web Platform Installer (Web PI) method of installation. It will not cover the use case...
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Filed in: Cloud Servers
Introduction
Follow this quick-start guide to spin up a Vyatta network appliance. Keep in mind that the username for logging into the appliance once the appliance is up and running is “vyatta” and NOT “root”. The minimum server...
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Filed in: Cloud Servers
Get Open Cloud — Access all the new products including Next Gen Cloud Servers, Cloud Databases, Cloud Files, Cloud Block Storage, Cloud Monitoring, Cloud Networks, and Cloud DNS.
Get Organized — Use Tags to organize your cloud...
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Filed in: Cloud Hosting
This video walks you through the installation of the Rackspace Private Cloud Software.
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This section discusses the hardware, software, and networking prerequisites for installing Rackspace Private Cloud Software. It also discusses concepts behind availability zones and high availability in Rackspace Private Cloud...
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Rackspace has developed Rackspace Private Cloud Software, a fast, free, and easy way to download and install a Rackspace Private Cloud powered by OpenStack in any data center. Rackspace Private Cloud Software is suitable for...
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The OpenCenter CLI implements the OpenCenter API through the command line interface. This chapter discusses the OpenCenter API for users that want to interact directly with the API.
Overview
The OpenCenter API is a RESTful API...
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This chapter describes how to use the OpenCenter CLI to create an OpenCenter environment and an OpenStack Nova cluster within that environment.
Note: Rackspace recommends that you run OpenCenter behind a firewall, as it is not...
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This chapter discusses the process for installing Rackspace Private Cloud Software in a configuration where OpenCenter server and Chef server are installed on VMs hosted on a single device.
Prepare the Device and VMs
The device...
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This section discusses the process for installing Rackspace Private Cloud Software and using OpenCenter to deploy an OpenStack cluster. It also discusses how to configure the cluster for HA, create availability zones, and...
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The Rackspace Private Cloud Software ISO (Alamo) v. 2.0 is still available for users who want to be able to install a pre-configured OpenStack environment on Ubuntu 12.04. The ISO can be downloaded for free from the following...
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Table of Contents
1. Overview

Intended Audience
Document Change History
Additional Resources
Contact Rackspace

2. What's New in Rackspace Private Cloud Software v 2.0

OpenStack Folsom
OpenStack Block Storage
OpenStack Object...
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This document is intended for Rackspace Private Cloud customers who want use sosreport tool to help troubleshoot their Rackspace Private Cloud environment. It is assumed that you have successfully installed a cloud with Rackspace...
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This section describes some common OpenStack Object Storage maintenance tasks that you can perform with Chef.
Adding a Node
Managing Drive Failure

Short Failures
Long Failures

Managing Node Failure

Short Node Failures
Long...
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This section describes the process for preparing the nodes and installing swift.
Install Ubuntu on the OpenStack Object Storage Nodes
Configure Chef On the OpenStack Object Storage Nodes
Add Chef Roles
Configure the OpenStack...
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This section describes the assumptions and prerequisites for installing swift in a Rackspace Private Cloud cluster.
Installation Assumptions
This document assumes that your environment meets the following requirements:
You...
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Table of Contents
OpenStack Object Storage Zones
Rackspace Zone Recommendations
RAID Controller Configuration
OpenStack Object Storage (http://swift.openstack.org)  is a highly available, distributed, consistent object/blob store...
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The Glance cookbook used for Rackspace Private Cloud supports OpenStack Image storage in the local file system, in OpenStack Object Storage (Swift), and in Rackspace Cloud Files.
Note: If you change the image storage location...
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Rackspace Private Cloud Software installs a collection of Chef cookbooks that deploy and manage the suite of OpenStack core projects: Compute (Nova), Image Service (Glance), Dashboard (Horizon), and Identity (Keystone), and Block...
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Rackspace has developed a set of OpenStack Block Storage (Cinder) chef recipes, combined into a cookbook, that can be used to configure a Cinder node or group of nodes. This section discusses the concepts and architecture behind...
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NOTE: Cloud Networks is production ready but will be available to customers in a phased release. Therefore, it might not be visible when you log into the New Cloud Control Panel. To request access to Cloud Networks now, click...
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Support is available by email at cloudfiles@rackspace.com Monday through Friday, 9AM to 5PM CST. Tech support will be happy to answer any questions you have about Cloud Files, except for code related issues. If you do have...
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Filed in: Cloud Files
Rackspace Cloud Files uses Akamai Technologies, Inc. a leading, tier one, global Content Delivery Network (CDN) provider to offer the benefits to all Cloud Files users.  Today Akamai handles tens of billions of daily Web...
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Filed in: Cloud Files
There is a growing list of tools and extensions. A sampling is as follows.
CDN Tools is a WordPress plug-in that allows you to load javascript and media files to Cloud Files to drastically speed page loads. CDN Tools has been...
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Filed in: Cloud Files
An “object” is the basic storage entity that represents the “files” you store in your Cloud Files account. When you upload data to Cloud Files the data is stored as-is (no compression or encryption).
Objects also support "...
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Filed in: Cloud Files
Eight Steps to begin using Cloud Files and CDN
Sign-up for Cloud Files at https://www.rackspacecloud.com/signup
Log in to the Control Panel
Navigate to Hosting->Cloud Files section
Generate a API access key when prompted to do...
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Filed in: Cloud Files
Cloud Files™ is not a “file system” in the traditional sense. You will not be able to map or mount virtual disk drives like you can with other forms of storage such as a SAN or NAS. Since Cloud Files is a different way of...
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Filed in: Cloud Files
This information is intended to get customers started quickly on Cloud Files.  This guide is intended to provide a high level conceptual overview and general instructions to enable you to get started quickly and serve content...
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Filed in: Cloud Files
If you need help with RackConnect please contact us via any of our usual Support channels, and our team will help you with your issue or direct you on to the relevant support group. We are available via phone, chat, or tickets...
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Filed in: RackConnect
Unmanaged cloud customers wishing to build RackConnected Windows servers will need to build from one of the following images:
Windows Server 2008 R2 x64 RC
Windows Server 2008 R2 x64 - MSSQL2K8R2 RC
Windows Server 2008 R2 x64 -...
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Filed in: RackConnect
Existing dedicated customers should speak to their Account Manager for further information on what's involved, and how best to proceed. Please be aware that RackConnect is only supported where our Cloud infrastructure exists. At...
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Filed in: RackConnect
RackConnect is a solution to connect dedicated servers with cloud-based systems. RackConnect can be implemented on either a Cisco ASA series, or a F5 BIG-IP load balancer that is used to interconnect dedicated physical servers...
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Filed in: RackConnect
The Following Article will guide you through using our Simple Email setup tool in Outlook Web Access (OWA.) to setup your iPhone. Let's take a look and get started:
Note: The following guide applies to customer on an Exchange...
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Filed in: Exchange
This information is intended for Rackspace Private Cloud customers who want to apply an updated Rackspace-provided cookbook update to an Essex Private Cloud. These instructions are for modifying Essex only and should not be used...
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Your Dedicated/Managed Hosting Support Team is your first point of contact for RackConnect Support.  They will help you isolate and resolve issues as needed.
Your service experience is our top priority.  Therefore, we ALWAYS...
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Filed in: RackConnect
For the new Rackspace Open Cloud offering, we have simplified the image list for Core Service Level RackConnect customers.  As long as your RackConnect Implementation is complete, you can select from any standard base images...
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Filed in: RackConnect
You can use Cloud Server Images available in the MyRackspace Portal, the Classic Cloud Control Panel, the New Cloud Control Panel or via the Cloud Servers API to create new First-Gen Cloud Servers, but to ensure that you are...
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Filed in: RackConnect
F5 Load Balancers
When leveraging your Cloud Servers to host an application that scales up and down (e.g., the web tier of an application), it is important to have a method for adding and removing Cloud Servers from their...
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Filed in: RackConnect
Direct Access to RackConnected Cloud Servers via Public IP Address
If the Automation Feature “Provision public IP address” is Enabled, RackConnect automatically assigns a new Public IP address from one of your Dedicated IP Blocks...
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Filed in: RackConnect
One of the main benefits of RackConnect is that you do not have to set software firewall rules (IPTables or Windows Firewall) on individual Cloud Servers—you can modify network connectivity between all servers (Cloud and...
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Filed in: RackConnect
You can access the RackConnect Management Interface from the MyRackspace Portal.  To view your RackConnect Configuration, click Network -> RackConnect.
On the RackConnect page you may add a Cloud Account to your RackConnect...
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Filed in: RackConnect
Contact your Dedicated Account Team and they will get you started.  If you are new to Rackspace, contact us at www.rackspace.com for chat or email, or give us a call at 800-961-2888.
Setting up a RackConnect Configuration
1....
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Filed in: RackConnect
In order to Implement RackConnect, the following are required:
Supported Network Device - The RackConnect automation is compatible with any Cisco ASA firewall (5505 Security+ or better) or F5 Big-IP load balancer.  You need at...
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Filed in: RackConnect
The latest version of RackConnect enables new automation and security features, including:
Support for Next Generation Cloud Servers: Rackspace Cloud Servers powered by OpenStack.  Available as of August 1st, 2012 in the US and...
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Filed in: RackConnect
RackConnect gives you the freedom to choose the best platform for your applications by unifying the breadth of the Rackspace portfolio into a single solution.
RackConnect is a unique solution designed for customers who require...
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Filed in: RackConnect
To understand RackConnect and its configuration, you must understand some key terms.
RackConnect Configuration - represents a deployment of the RackConnect solution.  The configuration is comprised of your Edge and Connected...
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Instance Size
Bandwidth
512MB
20 Mb Per Sec
1GB
40 Mb Per Sec
2GB
80 Mb Per Sec
4GB
160 Mb Per Sec
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Filed in: Cloud Databases
The following information will provide you with a great list of Cloud Monitoring How to's and Resources to point you to.
Getting Started
Cloud Monitoring Getting Started Guide: http://docs.rackspace.com/cm/api/v1.0/cm-getting-...
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Looking into the future we are laying a super solid foundation for building scalable high-performance and reliable services for making sure your infrastructure is up. We’re now ready to start experimenting with some very...
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There are 5 Monitoring Zones - Dulles, Dallas, Chicago, London, and Hong Kong.  Using multiple monitoring zones eliminates the need for maintenance and upgrade downtime, as well as ensures your monitoring services remain...
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For more information, please see the following link here.
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Rackspace Cloud Monitoring is an API-based system. You can access it using the following methods:
Cloud Control Panel
raxmon command line inteface (CLI)
Cloud Monitoring API
To set a monitoring check using the Cloud Control Panel...
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Right now we support email and webhook. The most up to date information is here.
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Anything with a URL or an IP address that is not blocked by a firewall. Details can be found here.
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As the complexity of your business increases with the number of products, customers, websites, etc., there is an increasing possibility of one or more of your resources suffering from a variety of system failures. Learning of a...
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Rackspace Cloud Monitoring is an API driven cloud service built for infrastructure monitoring. It offers a simple yet powerful feature-set, allowing extreme flexibility in configuration and execution.  Very simply, we help answer...
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Compute

OpenStack Compute is a compute service that provides server capacity in the cloud. Compute Servers come in different flavors of memory, disk space, and CPU, and can be provisioned in minutes. Interactions with Compute...
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NOTE: This documentation is for the Rackspace Private Cloud Software v. 2.0 ISO. Other v. 2.0 documentation can be found on the Archived Versions page. Documentation for the newest version of Rackspace Private Cloud Software can...
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NOTE: This documentation is for the Rackspace Private Cloud Software v. 2.0 ISO. Other v. 2.0 documentation can be found on the Archived Versions page. Documentation for the newest version of Rackspace Private Cloud Software can...
3 Comments
NOTE: This documentation is for the Rackspace Private Cloud Software v. 2.0 ISO. Other v. 2.0 documentation can be found on the Archived Versions page. Documentation for the newest version of Rackspace Private Cloud Software can...
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NOTE: This documentation is for the Rackspace Private Cloud Software v. 2.0 ISO. Documentation for the newest version of Rackspace Private Cloud Software can be found in the Getting Started section.
 
This section discusses the...
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OpenStack administration is documented in detail in the OpenStack Compute Administration Manual. In this section, we discuss key tasks you should perform that will allow you to launch instances. Refer to the official OpenStack...
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Accessing the Controller Node
Rackspace Private Cloud Software also installs the OpenStack client utilities necessary to use the cloud. You can access these features through the command line interface on the Controller node. To...
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NOTE: This documentation is for the Rackspace Private Cloud Software v. 2.0 ISO. Other v. 2.0 documentation can be found on the Archived Versions page. Documentation for the newest version of Rackspace Private Cloud Software can...
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NOTE: This documentation is for the Rackspace Private Cloud Software v. 2.0 ISO. Documentation for the newest version of Rackspace Private Cloud Software can be found in the Getting Started section.
 
This chapter discusses the...
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What is Rackspace Private Cloud Software?
Rackspace Private Cloud Software enables users to quickly deploy an OpenStack cluster configured according to the recommendations of Rackspace OpenStack specialists, using the OpenCenter...
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Rackspace Private Cloud Software is available on the Rackspace web site at http://www.rackspace.com/cloud/private. You can also visit the Rackspace Private Cloud user forum at http://privatecloudforums.rackspace.com.
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Future releases of Rackspace Private Cloud Software will include support for the Folsom release of OpenStack, as well as Object Storage (Swift) and monitoring.
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Rackspace Private Cloud Software v 3.0 uses the Folsom code base of OpenStack for Compute (Nova), Image Service (Glance), Dashboard (Horizon), and Identity (Keystone).
Object Storage (Swift), and Block Storage (Cinder) can be...
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Rackspace Private Cloud Software is an OpenStack configuration that has been developed, tested, and packaged by Rackspace OpenStack specialists. We've developed an OpenStack offering that is easy to install, with a configuration...
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You can deploy Rackspace Private Cloud Software in your own data center or in a Rackspace-managed data center. It's suitable for all scenarios, ranging from initial evaluations to production deployments.
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Rackspace Private Cloud Software is free, and so is access to the Rackspace Private Cloud Software user forum. For information about pricing for Escalation Support and Rackspace hosting of your cloud, email us at opencloudinfo@...
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Rackspace Private Cloud Software is suitable for anyone who wants to install a stable, tested, and supportable OpenStack private cloud.
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Rackspace Private Cloud Software is a downloadable ISO package that allows you to easily install OpenStack controller and compute nodes. When the installation process is complete, you will have a working OpenStack cloud...
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To learn more about the differences between IMAP & POP, please see the following article: IMAP Vs. POP
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Filed in: Rackspace Email
The maximum size of a Rackspace Email box is 10GB's.
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Filed in: Rackspace Email
The Maximum size for an attachment in the Rackspace environment is 50mb.
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Filed in: Rackspace Email
Great question - the following article will help you get that going: Adding A Signature To Rackspace Email
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Filed in: Rackspace Email
Easy - have a look the following article to get you going - Adding An Alias With Rackspace Email
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Filed in: Rackspace Email
There's no hard limit to how many Group Lists you can have. The maximum number of recipients for a group list is 50.
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Filed in: Rackspace Email
You can view and manage your email at the following address: https://apps.rackspace.com
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Filed in: Rackspace Email
There are several ways actually. If you're a Rackspace Email user you can do this through webmail. You'll first head over to cp.rackspace.com and log in with your email address and current password. Next navigate to the right...
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Filed in: Rackspace Email
Great question - for customers on an Exchange 2007 environment, the maximum mailbox storage is 10GB's.
For customers on an Exchange 2010environment, the maximum mailbox storage is 50GB's.
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Filed in: Exchange
The Maximum size for an attachment in the Exchange environment is 50mb.
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Filed in: Exchange
Outlook Web Access or OWA is a way to access your email online from any computer. This can be useful if you're not at home or in the office where email is usually checked through an email client. To access your email online head...
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Filed in: Exchange
Great question! To learn more about Autodiscover and its benefits, please view the following article: Autodiscover and Hosted Exchange
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Filed in: Exchange
Our Email Administrator Mr. Shawn Most has written a great article on the subject here: Microsoft Exchange Public Folders
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Filed in: Exchange
Adding a Blackberry or Activesync license will be done by your administrator through the Rackspace control panel. To learn more about adding the license please read the following article - Adding An Activesync/BES license
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Filed in: Exchange
Of course you can! Simply press the Rebuild button in the Control Panel and you will be able to select a new distribution. Be sure you have a backup of your data because this process will destroy any data that is on the server....
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Filed in: Cloud Servers
You can reboot it. You can restore from a backup. You can erase it and start over. You can boot into an emergency rescue mode and attempt fix the problem. There are many options for recovering from mistakes, but the easiest is to...
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Filed in: Cloud Servers
Chances are that the repository for your operating system's package manager has an older approved version. This is fairly common, and you will need to remove that installation and then compile the newer version yourself. Refer to...
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Filed in: Cloud Servers
No. Since the Rackspace Cloud is an un-managed service, you are responsible for installing and maintaining all software on your server. You can check out our help articles for tutorials and walk-throughs.
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Filed in: Cloud Servers
All of our Cloud Servers can be configured as development stacks, database servers and web servers. Apache, Lighttpd and Mongrel, Visual Studio, C+ are all options.
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Filed in: Cloud Servers
dns1.stabletransit.com and dns2.stabletransit.com
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Filed in: Cloud Servers
This is a question familiar to those who use shared hosting. There is no limit, since you are in control of everything on your Cloud Server.
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Filed in: Cloud Servers
Yes you can! There are a few different methods for accomplishing this, based on whether you are migrating a Linux or a Windows server. Please refer to this US to UK Migration FAQ for more information.
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Filed in: Cloud Servers
Maybe. That mostly depends on your experience as a Systems Administrator for Linux and/or Windows Server. Our Linux Cloud Servers are full Linux distributions with root-level access. Our Windows Cloud Servers give you...
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Filed in: Cloud Servers
We have two Service Levels: Core Service and Managed Service. At the Core Service level, we support the Cloud Server hardware, datacenter environment, and Internet connectivity - but do not support the software installed on your...
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Filed in: Cloud Servers
Anything you want to (within the law and our Acceptable Use Policy, of course)! The Rackspace Cloud Server solution is a fully unrestricted, root/Administrator level access, Linux or Windows environment. Any application or...
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Filed in: Cloud Servers
Mostly, CPU processing time. However, compute cycles also account for the disk I/O your application's operations consume. For example, a page with heavy database queries will consume more compute cycles in part due to the larger...
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Filed in: Cloud Sites
The compute cycles you use are presented in your control panel in near real time.
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Filed in: Cloud Sites
Compute cycles measure how much processing time your applications require on The Rackspace Cloud. Using 10,000 compute cycles in a month is roughly equivalent to running a server with a 2.8 GHz modern processor for the same...
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Filed in: Cloud Sites
Next Generation Cloud Servers:  Sample Code
List of API Operations
Code Sample - cURL
Add a user to your account through the API
Code Samples - XML
Create Server Request
Create Server Response
Get Server Details Response
Reboot...
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Filed in: Cloud Servers
Note: This article is written for our New Cloud Control Panel. A version of this article is also available for our Classic Cloud Control Panel.
A Container is a “storage compartment” for your data and provides a way for you to...
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Filed in: Cloud Files
First you must make sure you have generated a valid API Access Key. Then you can use either the Cloud Files user interface in the Rackspace Cloud Control Panel or one of our programming interfaces.
Please see the How do I use...
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Filed in: Cloud Files
This Second Guide will show you how to add new Cloud Servers and Cloud Load Balancers to your account, as well as how to work with Cloud Files through the File Manager.
 
Cloud Servers
Rackspace Cloud Essentials 2 - Cloud Servers...
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Filed in: Cloud Servers
Contents
Introduction
Ideal uses for Cloud Files
Key Concepts
Using Cloud Files
Control Panel Interface
Programming Interfaces
Getting Started
Introduction
Cloud Files™ is an affordable, redundant, scalable, and dynamic storage...
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Filed in: Cloud Files
This article is written for our New Cloud Control Panel. A version of this article is also available for our Classic Cloud Control Panel
Note: UK Cloud customers must use https://mycloud.rackspace.co.uk/ to access our New Cloud...
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Filed in: Cloud Servers
This article is written for our New Cloud Control Panel. A version of this article is also available for our Classic Cloud Control Panel
Note: UK Cloud customers must use https://mycloud.rackspace.co.uk/ to access our New Cloud...
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Filed in: Cloud Servers
This article will provide the proper expectations for using our Transition Team to facilitate a paid migration from your existing mail server to Rackspace mail servers. This service is performed at a cost of $10 per mailbox. Our...
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Filed in: Rackspace Email
Below is a list of questions customers ask frequently. We've prepared a quick article for you to answer all your questions:
What are Cloud Databases (Early Access)?
Where can I find your documentation?
What size instances do you...
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Filed in: Cloud Databases
NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-left of the control panel and selecting "First-Generation...
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Filed in: Cloud Servers
NOTE: This article is written for our Classic Cloud Control Panel. A version of this article is also available for our New Cloud Control Panel.
The next option you have for controlling the server is to perform a Reboot through...
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Filed in: Cloud Servers
NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and choosing the previous control...
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Filed in: Cloud Servers
The New Cloud Control Panel lets you manage your Rackspace Cloud infrastructure through a simple, intuitive graphical interface. This article introduces you to some of the cool features we've put in place that will make your...
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Filed in: Cloud Servers
If you are ever having a problem accessing the Control Panel, or any other Rackspace Cloud services, the first place you should check is the Cloud Status page.  This is where we list all maintenances and service-impacting events...
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Filed in: Cloud Servers
Technology has managed to become an integral part of our daily lives and plays a significant role on our day to day activities. Some of us, however, may come across words like DNS, A Records, MX Records etc, and may not have a...
0 Comments
Filed in: Rackspace Email
The following article will help you setup your Microsoft Exchange 2007 email account with Mac Mail. Let's take a look at the steps below to get you going: Note: Exchange 2007 only runs with on the 10.6 or Above OS (operating...
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Filed in: Exchange
The following article will discuss Public Folders in a hosted Microsoft Exchange environment: 
What are Exchange Public Folders?
How do I enable Public Folders from with the Control Panel?
How do I access my Public Folders within...
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Filed in: Exchange
The following article will help set up your signature which can include your title, phone number, or any other content you want to display. Let's take a look at the instructions below:  
1. First thing you'll want to do is login...
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Filed in: Rackspace Email
What is Split Domain Routing? 
Split Domain Routing (SDR) allows you to have a single domain's mailboxes distributed between our system and an external system, working together as though they were in one environment. This is...
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Filed in: Email & Apps
The following article below will show you how how to add a single Rackspace Email mailbox or multiple mailboxes using a .CSV file. Let's take a look at the following steps to get you going:  
First thing you'll want to do is...
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Filed in: Rackspace Email
Entourage 2008 users who prefer the EWS version (Exchange Web Services Edition) will be glad to know Rackspace has the setup guide for you to get you up and running. Let's take a look at the following steps below to get you going...
0 Comments
Filed in: Exchange
Outlook for mac is finally here! Mac user can now setup their Microsoft Exchange account using Outlook 2011 and we have the article that will get you up and running. Let's take a look at the steps below to get you going: 
First...
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Filed in: Rackspace Email

This guide will prepare you for adding your first domain to the Rackspace Cloud Sites. You will learn how to manage your Hosting Plans as well as upload new content to your website. 
Rackspace Cloud Sites First 48, 2-1 - Adding...
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Filed in: Cloud Sites
NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and selecting "Classic Control...
0 Comments
Filed in: Cloud Sites
NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and selecting "First-Generation...
0 Comments
Filed in: Cloud Sites
NOTE: This article is written for our Classic Cloud Control Panel. A version of this article is also available for our New Cloud Control Panel.
Now that you know how to Create a New Server, this article will show you how you can...
0 Comments
Filed in: Cloud Servers
NOTE: This article is written for our Classic Cloud Control Panel. A version of this article is also available for our New Cloud Control Panel.
Now that you know how to manage all of your account information under the Your...
0 Comments
Filed in: Cloud Servers
 
Linux
Rackspace Cloud Essentials 5 - CentOS - Installing vsftpd
Rackspace Cloud Essentials 5 - CentOS - Configuring a user in vsftpd
Rackspace Cloud Essentials 5 - Ubuntu - Installing vsftpd
Rackspace Cloud Essentials 5 -...
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Filed in: Cloud Servers
 
Rackspace Cloud Essentials 6 - What Are Your Name Servers?
Rackspace Cloud Essentials 6 - Transferring Your Domain to Rackspace Cloud
Rackspace Cloud Essentials 6 - DNS Control Panel
Rackspace Cloud Essentials 6 - Creating a...
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Filed in: Cloud Servers
 
This Second Guide will show you how to add new Cloud Servers and Cloud Load Balancers to your account, as well as how to work with Cloud Files through the File Manager.
 
Cloud Servers
Rackspace Cloud Essentials 2 - Cloud...
0 Comments
Filed in: Cloud Servers
NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and choosing the previous control...
0 Comments
Filed in: Cloud Servers
Building an e-commerce solution using Cloud Sites
Cloud Sites is designed to provide an elastic web-hosting environment.  This capability can allow an e-commerce merchant to properly handle the high-volume shopping season without...
2 Comments
Filed in: Cloud Sites
Rackspace offers the ability to add IPv4 addresses to Cloud Servers in our first-generation and next-generation cloud environments for a fee. If you wish to obtain an additional IPv4 address for your server please open a ticket...
45 Comments
Filed in: Cloud Servers
NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and choosing the previous control...
5 Comments
Filed in: Cloud Sites
Ready to setup your Microsoft Exchange 2007 mailbox with Outlook 2010? If so, let's take a look at the following steps below to get you going: 
First thing you'll want to do is log into your User Control Panel (cp.rackspace.com/...
0 Comments
Filed in: Exchange
NOTE: This article is written for our Classic Cloud Control Panel. A version of this article is also available for our New Cloud Control Panel.
 
Hello, and welcome to the second guide for using the Rackspace Cloud where we show...
7 Comments
Filed in: Cloud Servers
Note: This documentation refers to a feature that is no longer available for Cloud Sites. This article is here for the purpose of legacy support only. We no longer offer free email service with Cloud Sites, but you can connect to...
4 Comments
Filed in: Cloud Sites
Choosing a Linux distribution
If you're new to Linux you'll face a choice between some unfamiliar distributions. In this article we try to de-mystify those choices.
So many options
When you're creating a server instance you have...
7 Comments
Filed in: Cloud Servers
The following article below will demonstrate how to setup your Rackspace Email account with Outlook 2010. Let's take a look at the steps below to get you going: 
1. Let's go ahead and open up Outlook, select Tools, Account...
3 Comments
Filed in: Rackspace Email
The following article will explain how to configure your Rackspace Email account with Outlook 2011 using an IMAP connection. Let's to take a look at the guide below to get you started: Let's go ahead and open up Outlook, select...
2 Comments
Filed in: Rackspace Email
NOTE: This documentation refers to a feature that is no longer available for Cloud Sites.  This article is here for the purpose of legacy support only.
 
Email sent to you from domains, email addresses, and IPs on your blacklist...
0 Comments
Filed in: Cloud Sites
NOTE: This documentation refers to a feature that is no longer available for Cloud Sites.  This article is here for the purpose of legacy support only.
 
Email sent to you from domains, email addresses, and IPs on your blacklist...
0 Comments
Filed in: Cloud Sites
The following article will get your Microsoft Exchange 2007 Mailbox setup with your Outlook 2010 email client: 
1. First thing you'll want to do is log into your User Control Panel (cp.rackspace.com/usercp) and select the Outlook...
0 Comments
Filed in: Exchange
NOTE: This documentation refers to a feature that is no longer available for Cloud Sites.  This article is here for the purpose of legacy support only.
 
--Make sure the email account has already been created in Cloud Sites...
0 Comments
Filed in: Cloud Sites
NOTE: This documentation refers to a feature that is no longer available for Cloud Sites.  This article is here for the purpose of legacy support only.
 
A catchall address is a designated mailbox where any email sent to a non-...
0 Comments
Filed in: Cloud Sites
For any domain that is registered with or transferred to The Rackspace Cloud, we will automatically notify you as the expiration date for your domain name nears. The notices will be sent to the email address listed under the...
0 Comments
Filed in: Cloud Sites

NOTE: This documentation refers to a feature that is no longer available for Cloud Sites.  This article is here for the purpose of legacy support only.


If our spam filtering software suspects that an incoming message is spam,...
0 Comments
Filed in: Cloud Sites

NOTE: This documentation refers to a feature that is no longer available for Cloud Sites.  This article is here for the purpose of legacy support only.


If our spam filtering software suspects that an incoming message is spam,...
0 Comments
Filed in: Cloud Sites
When you create or change an account or FTP password on Rackspace Cloud Sites you will need to adhere to the following requirements:
Passwords must contain at least eight characters.
The password must contain a mixture of upper...
0 Comments
Filed in: Cloud Sites
If you are using a Windows server and you only need to upload a few small files from your local machine, you can copy them to your clip board and use Local Resources to paste them to your Windows Cloud Server.   If you have more...
1 Comments
Filed in: Cloud Servers
NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and selecting "Classic Cloud...
0 Comments
Filed in: Cloud Files
Although Rackspace Cloud has taken steps to make your default Cloud Server image as secure as possible, the first line of defense lies in the hands of you, our customer.  Follow these steps immediately after creating your Cloud...
25 Comments
Filed in: Cloud Servers

Introduction
This page will walk you through connecting to CloudFiles from your CloudServer. CloudServers have a special feature that will allow you to communicate directly with CloudFiles without being charged bandwidth. This...
5 Comments
Filed in: Cloud Files

NOTE: This documentation refers to a feature that is no longer available for Cloud Sites.  This article is here for the purpose of legacy support only.


Basic spam filtering is set up and enabled for all of your email accounts...
0 Comments
Filed in: Cloud Sites

NOTE: This documentation refers to a feature that is no longer available for Cloud Sites.  This article is here for the purpose of legacy support only.

Setting up IMAP on your iPhone
To set up iPhone for IMAP, do the following...
0 Comments
Filed in: Cloud Sites
NOTE: This documentation refers to a feature that is no longer available for Cloud Sites.  This article is here for the purpose of legacy support only.
 
Please see the PDF documentations on setting up a POP or IMAP account in...
0 Comments
Filed in: Cloud Sites


 
This first guide will help familiarize you with the Rackspace Cloud Control Panel. 
 
Cloud Sites is an offering from The Rackspace Cloud which allows users to start hosting websites on Windows or Linux platforms very quickly...
0 Comments
Filed in: Cloud Sites
NOTE: This documentation refers to a feature that is no longer available for Cloud Sites.  This article is here for the purpose of legacy support only.
 
You can access a mobile version of the webmail by going to mail.emailsrvr....
0 Comments
Filed in: Cloud Sites

Cloud Servers from The Rackspace Cloud is an affordable easy to use cloud computing infrastructure. Each cloud server is a fully-customizable, pay by the hour, virtualized server instance that a user can launch, maintain, and...
0 Comments
Filed in: Cloud Servers

Contents
1 Introduction
2 Read These If You're New To Cloud Servers
3 Read These If You're New To Linux
4 Secure Your Server
4.1 Policies
4.2 Monitoring
4.3 Access Control
4.3.1 Firewalls

4.4 Cryptography
4.4.1 SSL

4.5...
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Filed in: Cloud Servers

NOTE: This documentation refers to a feature that is no longer available for Cloud Sites.  This article is here for the purpose of legacy support only.

Email Antivirus Process
Our antivirus system scans all inbound and outbound...
0 Comments
Filed in: Cloud Sites
Each Cloud Server comes with two addresses that are available for your use. One address is an external ”real-world” IP address that is accessible from the Internet and the other is an internal or "private" IP address.  This...
4 Comments
Filed in: Cloud Servers
NOTE: This documentation refers to a feature that is no longer available for Cloud Sites.  This article is here for the purpose of legacy support only.
 
 
Should I use POP or IMAP? What is the difference?

Setting up your Palm...
0 Comments
Filed in: Cloud Sites
NOTE: This documentation refers to a feature that is no longer available for Cloud Sites.  This article is here for the purpose of legacy support only.
 
See the following PDF documentation: Setting Up Mozilla Thunderbird 1.0
See...
0 Comments
Filed in: Cloud Sites
NOTE: This documentation refers to a feature that is no longer available for Cloud Sites.  This article is here for the purpose of legacy support only.
 
See the following PDF documentation:
·       Setting Up Windows Mail (IMAP...
0 Comments
Filed in: Cloud Sites
NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and selecting "Classic Control...
0 Comments
Filed in: Cloud Sites
NOTE: This documentation refers to a feature that is no longer available for Cloud Sites.  This article is here for the purpose of legacy support only.
 
 
Setting Up ChatterEmail on Your Treo for the First Time
If you have not...
0 Comments
Filed in: Cloud Sites

Server Management

This information is intended for Rackspace Private Cloud customers who want to apply an updated Rackspace-provided cookbook update to an Essex Private Cloud. These instructions are for modifying Essex only and should not be used...
0 Comments

FAQ

Next Generation Cloud Servers:  Sample Code
List of API Operations
Code Sample - cURL
Add a user to your account through the API
Code Samples - XML
Create Server Request
Create Server Response
Get Server Details Response
Reboot...
3 Comments
Filed in: Cloud Servers

File Transfers and File Sharing

Next Generation Cloud Servers:  Sample Code
List of API Operations
Code Sample - cURL
Add a user to your account through the API
Code Samples - XML
Create Server Request
Create Server Response
Get Server Details Response
Reboot...
3 Comments
Filed in: Cloud Servers
 
Linux
Rackspace Cloud Essentials 5 - CentOS - Installing vsftpd
Rackspace Cloud Essentials 5 - CentOS - Configuring a user in vsftpd
Rackspace Cloud Essentials 5 - Ubuntu - Installing vsftpd
Rackspace Cloud Essentials 5 -...
0 Comments
Filed in: Cloud Servers
If you are using a Windows server and you only need to upload a few small files from your local machine, you can copy them to your clip board and use Local Resources to paste them to your Windows Cloud Server.   If you have more...
1 Comments
Filed in: Cloud Servers

Introduction
This page will walk you through connecting to CloudFiles from your CloudServer. CloudServers have a special feature that will allow you to communicate directly with CloudFiles without being charged bandwidth. This...
5 Comments
Filed in: Cloud Files

Migrations

This article will provide the proper expectations for using our Transition Team to facilitate a paid migration from your existing mail server to Rackspace mail servers. This service is performed at a cost of $10 per mailbox. Our...
0 Comments
Filed in: Rackspace Email

Uncategorized

NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and choosing the previous control...
4 Comments
Filed in: Cloud Servers
If you are ever having a problem accessing the Control Panel, or any other Rackspace Cloud services, the first place you should check is the Cloud Status page.  This is where we list all maintenances and service-impacting events...
0 Comments
Filed in: Cloud Servers
What is Split Domain Routing? 
Split Domain Routing (SDR) allows you to have a single domain's mailboxes distributed between our system and an external system, working together as though they were in one environment. This is...
0 Comments
Filed in: Email & Apps

This guide will prepare you for adding your first domain to the Rackspace Cloud Sites. You will learn how to manage your Hosting Plans as well as upload new content to your website. 
Rackspace Cloud Sites First 48, 2-1 - Adding...
0 Comments
Filed in: Cloud Sites
NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and selecting "Classic Control...
0 Comments
Filed in: Cloud Sites
NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and selecting "First-Generation...
0 Comments
Filed in: Cloud Sites
 
Linux
Rackspace Cloud Essentials 5 - CentOS - Installing vsftpd
Rackspace Cloud Essentials 5 - CentOS - Configuring a user in vsftpd
Rackspace Cloud Essentials 5 - Ubuntu - Installing vsftpd
Rackspace Cloud Essentials 5 -...
0 Comments
Filed in: Cloud Servers
 
This Second Guide will show you how to add new Cloud Servers and Cloud Load Balancers to your account, as well as how to work with Cloud Files through the File Manager.
 
Cloud Servers
Rackspace Cloud Essentials 2 - Cloud...
0 Comments
Filed in: Cloud Servers
NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and choosing the previous control...
0 Comments
Filed in: Cloud Servers
Although Rackspace Cloud has taken steps to make your default Cloud Server image as secure as possible, the first line of defense lies in the hands of you, our customer.  Follow these steps immediately after creating your Cloud...
25 Comments
Filed in: Cloud Servers

Resizing

The New Cloud Control Panel lets you manage your Rackspace Cloud infrastructure through a simple, intuitive graphical interface. This article introduces you to some of the cool features we've put in place that will make your...
6 Comments
Filed in: Cloud Servers

Account Services

If you are ever having a problem accessing the Control Panel, or any other Rackspace Cloud services, the first place you should check is the Cloud Status page.  This is where we list all maintenances and service-impacting events...
0 Comments
Filed in: Cloud Servers
NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and selecting "Classic Control...
0 Comments
Filed in: Cloud Sites
NOTE: This article is written for our Classic Cloud Control Panel. A version of this article is also available for our New Cloud Control Panel.
Now that you know how to manage all of your account information under the Your...
0 Comments
Filed in: Cloud Servers
NOTE: This article is written for our Classic Cloud Control Panel. You can access this interface from the New Cloud Control Panel by clicking your username in the upper-right of the control panel and choosing the previous control...
0 Comments
Filed in: Cloud Servers

DNS

Technology has managed to become an integral part of our daily lives and plays a significant role on our day to day activities. Some of us, however, may come across words like DNS, A Records, MX Records etc, and may not have a...
0 Comments
Filed in: Rackspace Email
 
Rackspace Cloud Essentials 6 - What Are Your Name Servers?
Rackspace Cloud Essentials 6 - Transferring Your Domain to Rackspace Cloud
Rackspace Cloud Essentials 6 - DNS Control Panel
Rackspace Cloud Essentials 6 - Creating a...
0 Comments
Filed in: Cloud Servers

Apache

NOTE: This article is written for our Classic Cloud Control Panel. A version of this article is also available for our New Cloud Control Panel.
Now that you know how to Create a New Server, this article will show you how you can...
0 Comments
Filed in: Cloud Servers

Control Panel Software

NOTE: This article is written for our Classic Cloud Control Panel. A version of this article is also available for our New Cloud Control Panel.
Now that you know how to manage all of your account information under the Your...
0 Comments
Filed in: Cloud Servers
 
This Second Guide will show you how to add new Cloud Servers and Cloud Load Balancers to your account, as well as how to work with Cloud Files through the File Manager.
 
Cloud Servers
Rackspace Cloud Essentials 2 - Cloud...
0 Comments
Filed in: Cloud Servers

Linux Tools

 
This Second Guide will show you how to add new Cloud Servers and Cloud Load Balancers to your account, as well as how to work with Cloud Files through the File Manager.
 
Cloud Servers
Rackspace Cloud Essentials 2 - Cloud...
0 Comments
Filed in: Cloud Servers

Windows Tools

 
This Second Guide will show you how to add new Cloud Servers and Cloud Load Balancers to your account, as well as how to work with Cloud Files through the File Manager.
 
Cloud Servers
Rackspace Cloud Essentials 2 - Cloud...
0 Comments
Filed in: Cloud Servers

High Availability - HA

 
This Second Guide will show you how to add new Cloud Servers and Cloud Load Balancers to your account, as well as how to work with Cloud Files through the File Manager.
 
Cloud Servers
Rackspace Cloud Essentials 2 - Cloud...
0 Comments
Filed in: Cloud Servers

Load Balancing

 
This Second Guide will show you how to add new Cloud Servers and Cloud Load Balancers to your account, as well as how to work with Cloud Files through the File Manager.
 
Cloud Servers
Rackspace Cloud Essentials 2 - Cloud...
0 Comments
Filed in: Cloud Servers

Server Migration

 
This Second Guide will show you how to add new Cloud Servers and Cloud Load Balancers to your account, as well as how to work with Cloud Files through the File Manager.
 
Cloud Servers
Rackspace Cloud Essentials 2 - Cloud...
0 Comments
Filed in: Cloud Servers

SSL

Rackspace offers the ability to add IPv4 addresses to Cloud Servers in our first-generation and next-generation cloud environments for a fee. If you wish to obtain an additional IPv4 address for your server please open a ticket...
45 Comments
Filed in: Cloud Servers

server images

NOTE: This article is written for our Classic Cloud Control Panel. A version of this article is also available for our New Cloud Control Panel.
 
Hello, and welcome to the second guide for using the Rackspace Cloud where we show...
7 Comments
Filed in: Cloud Servers
The following article will explain how to configure your Rackspace Email account with Outlook 2011 using an IMAP connection. Let's to take a look at the guide below to get you started: Let's go ahead and open up Outlook, select...
2 Comments
Filed in: Rackspace Email
NOTE: This documentation refers to a feature that is no longer available for Cloud Sites.  This article is here for the purpose of legacy support only.
 
 
Should I use POP or IMAP? What is the difference?

Setting up your Palm...
0 Comments
Filed in: Cloud Sites

Security

When you create or change an account or FTP password on Rackspace Cloud Sites you will need to adhere to the following requirements:
Passwords must contain at least eight characters.
The password must contain a mixture of upper...
0 Comments
Filed in: Cloud Sites

CentOS/Fedora/Red Hat Enterprise Linux

Although Rackspace Cloud has taken steps to make your default Cloud Server image as secure as possible, the first line of defense lies in the hands of you, our customer.  Follow these steps immediately after creating your Cloud...
25 Comments
Filed in: Cloud Servers

Ubuntu/Debian Linux

Although Rackspace Cloud has taken steps to make your default Cloud Server image as secure as possible, the first line of defense lies in the hands of you, our customer.  Follow these steps immediately after creating your Cloud...
25 Comments
Filed in: Cloud Servers

SSH

Although Rackspace Cloud has taken steps to make your default Cloud Server image as secure as possible, the first line of defense lies in the hands of you, our customer.  Follow these steps immediately after creating your Cloud...
25 Comments
Filed in: Cloud Servers

Linux IPTables

Although Rackspace Cloud has taken steps to make your default Cloud Server image as secure as possible, the first line of defense lies in the hands of you, our customer.  Follow these steps immediately after creating your Cloud...
25 Comments
Filed in: Cloud Servers

NOTE: This documentation refers to a feature that is no longer available for Cloud Sites.  This article is here for the purpose of legacy support only.


Basic spam filtering is set up and enabled for all of your email accounts...
0 Comments
Filed in: Cloud Sites