• Sales: 1-800-961-2888
  • Support: 1-800-961-4454

Feedback

Let us know what you think of our Knowledge Center!

ticketing

Back to Top
Account Services

What do the various icons and statuses on the ticket list represent?
Once a ticket is opened it can be in one of the following four states depending on the work done on it.
New
In progress
Pending your response
Solved
Closed
As soon as a ticket is opened by a Rackspace Cloud customer it is in the...
0 Comments
Filed in: Cloud Files