ticket


Account Services

Fanatical Support® is available for your Rackspace services through the Rackspace Support Network. This self-service resource was created to help you resolve common problems and answer frequently asked questions about your...
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Filed in: Cloud Servers
Note: This article is written for our Cloud Sites Control Panel. You can get to it from the Cloud Control Panel by clicking your name in the upper-right corner and selecting Cloud Sites Control Panel.

Now that you are familiar...
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Filed in: Cloud Sites
To see how to create a Rackspace support ticket, watch a brief video.

After you create a support ticket, it can have one of the following statuses, depending on the work done on it:

New
In progress
Pending your response...
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Filed in: Cloud Servers, Filed in: Managed Operations, Filed in: Cloud Sites, Filed in: Cloud Backup, Filed in: Cloud Monitoring, Filed in: Cloud Files, Filed in: Cloud Load Balancers, Filed in: Cloud Databases, Filed in: Cloud Block Storage, Filed in: Cloud Images

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Creating a support ticket in your Cloud Control Panel is the best way to communicate with Rackspace Support Technicians. Following are the two ways through which you can create a ticket:

After you are logged in, click on theĀ ...
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Filed in: Cloud Servers
Note: This article is written for our Cloud Sites Control Panel. You can get to it from the Cloud Control Panel by clicking your name in the upper-right corner and selecting Cloud Sites Control Panel.

Now that you are familiar...
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Filed in: Cloud Sites

- Getting Started -

Note: This article is written for our Cloud Sites Control Panel. You can get to it from the Cloud Control Panel by clicking your name in the upper-right corner and selecting Cloud Sites Control Panel.

Now that you are familiar...
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Filed in: Cloud Sites