ticket


Account Services

This video will show how easy it is to create a support ticket.
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Filed in: Cloud Hosting
Getting Fanatical Support for your Rackspace services is now easier than ever!
If you have a quick question and need an immediate response, call our Support number or use Live Chat to connect with a Racker who can assist you...
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Filed in: Cloud Servers
Note: This article is written for our Cloud Sites Control Panel. You can get to it from the Cloud Control Panel by clicking your name in the upper-right corner and selecting Cloud Sites Control Panel.
Now that you are familiar...
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Filed in: Cloud Sites
To see how to create a ticket, watch our brief video on How to create a ticket.
Once a ticket is created, it can be in one of the following four states depending on the work done on it.
New
In progress
Pending your response...
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Filed in: Cloud Servers, Filed in: Managed Operations, Filed in: Cloud Backup, Filed in: Cloud Monitoring, Filed in: Cloud Sites, Filed in: Cloud Files, Filed in: Cloud Load Balancers, Filed in: Cloud Databases, Filed in: Cloud Block Storage, Filed in: Cloud Images

Uncategorized

Tickets - When you click on the Tickets link, you will see a list displaying your current tickets, along with tabs showing your closed tickets, and a combined view of all tickets.  In the center of this list is the button to...
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Filed in: Cloud Servers
Note: This article is written for our Cloud Sites Control Panel. You can get to it from the Cloud Control Panel by clicking your name in the upper-right corner and selecting Cloud Sites Control Panel.
Now that you are familiar...
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Filed in: Cloud Sites

- Getting Started -

Note: This article is written for our Cloud Sites Control Panel. You can get to it from the Cloud Control Panel by clicking your name in the upper-right corner and selecting Cloud Sites Control Panel.
Now that you are familiar...
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Filed in: Cloud Sites