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Getting Started With Cloud Monitoring

When your cloud resources are working as expected, everything is running smoothly and it's business as usual. However, things don’t always work perfectly, and problems can occur. When something unexpectedly breaks, it can impact performance, or worse ...

Filed in: Cloud Monitoring

Rackspace Cloud Monitoring Checks and Alarms

Rackspace Cloud Monitoring has several different types of checks with corresponding alarms to choose from. A check determines which aspect of the server you want monitored. The alarm activates based on specific parameters you set on the server. Checks det ...

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Control Panel Monitoring: What do the options do?

Cloud monitoring is available within the control panel Cloud Servers section listed in your Server name. Within the control panel's Cloud Monitoring section there are many options available to you. This article explains what each option does. Monitor ...

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Getting Started With Rackspace Monitoring CLI

Cloud Monitoring is an API driven cloud service built for infrastructure monitoring.  It offers a simple yet powerful feature-set, allowing extreme flexibility in configuration and execution.   This guide is intended to be a supplement to the official tec ...

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What do the various icons and statuses on the ticket list represent?

Once a ticket is opened it can be in one of the following four states depending on the work done on it. New In progress Pending your response Solved Closed As soon as a ticket is opened by a Rackspace Cloud customer it is in the " New " state. O ...

Terms of Service

Please click here to view The Rackspace Cloud Terms of Service .  Please click here to view the  Mail Hosting Services Terms of Service . cloud cloudsites cloud sites Terms of Service t.o.s. Email & Apps Email Archiving Cloud Drive Exchange Rackspace ...

How do I set up Cloud Monitoring?

Rackspace Cloud Monitoring is released through the cloud without need for software installation on servers or computers. By eliminating the need for installation, Rackspace can upgrade the monitoring service without involving the customer. This process hi ...

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What kind of additional Monitoring is available for my Cloud resources?

It can take a lot of administrative overhead in order to correctly configure and maintain a robust monitoring application.  If there is no built-in redundancy for the monitoring application, you could lose all monitoring services if the server hosting you ...

Filed in: Cloud Monitoring

Aren't my Cloud resources already being monitored?

We will only notify you if there is a problem with our infrastructure impacting your Cloud resource, we do not run monitoring checks on your individual Cloud Servers, Cloud Load Balancers, or websites to verify functionality.  This leaves a lot of exposur ...

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What is an Entity?

An Entity is the resource (website, server, etc) you wish to monitor. Cloud Monitoring Uncategorized ...

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What is a Check?

A Check specifies what aspect of the resource you wish to monitor. Cloud Monitoring Uncategorized ...

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What is a Notification?

A Notification defines how the customer wants to be contacted in the case of a system failure. Cloud Monitoring Uncategorized ...

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What is a Notification Plan?

A Notification Plan is a set of actions undertaken when a certain status is returned by the check. Cloud Monitoring Uncategorized ...

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What is an Alarm?

An Alarm is a set of rules that determine what status is returned based on the result of the check. Cloud Monitoring Uncategorized ...

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What is a Monitoring Zone?

A monitoring zone is the “launch point” of a check.  You can launch checks from multiple monitoring zones. Cloud Monitoring Uncategorized ...

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Can I use a UK account as well as a US account?

Yes, you can use both US and UK accounts. This is a global system that works with both identities. Use the identity server where your tenant lives and pass that token and tenantId to the Cloud Monitoring system. Cloud Monitoring Account Services ...

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Will this be available globally or US only?

This is a global product which is supported in both the US and UK. We have a primary datacenter in the UK that can process alerts on its own if the link between the US and UK goes down, as well as other datacenters that act as safety nets in case of local ...

Filed in: Cloud Monitoring

How is Cloud Monitoring billed?

Cloud Monitoring bills you by how much you use. While other monitoring services lock you into a month-long or even year-long contract, with Rackspace Cloud Monitoring you are billed by the hourly usage based on how many checks were running in that hour, a ...

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What is the pricing for Cloud Monitoring?

Cloud Monitoring is billed hourly according to the number of monitoring zones used and the number of checks created.  A check represents a test - an action performed to monitor a resource.  While you are charged based on the number of checks created, how ...

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Is there a discount for companies that need to monitor in bulk?

Please contact our sales department in order to make a custom service plan that will both cover your monitoring needs and fit your budget. Cloud Monitoring Uncategorized ...

Filed in: Cloud Monitoring

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