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Why are there slow transfer rates or long backup times?

morning. Exit the Activity Monitor application - On Windows and Mac, your backup will continue in the ...

Filed in: Cloud Drive

I just built a new Windows server and it's not connected.

Customers with the Infrastructure Service Level who want to build Windows servers that use RackConnect must build from one of the following images: Windows Server 2008 R2 x64 RC Windows Server 2008 R2 x64 - MSSQL2K8R2 RC Windows Server 2008 R2 x64 - SQL Web RC No other variant of Windows that supports ...

Filed in: RackConnect

What version of Linux does Cloud Sites run? What about for Windows?

Cloud Sites removed the ability to host disparate technologies due to changes in our technology options. The hybrid technology option removal allows us to release new changes more quickly. For more information, click here. Cloud Sites Linux Tools Windows Tools ...

Filed in: Cloud Sites

Which distributions do you offer?

The Features section of our product page has information regarding the Linux distributions and Windows operating systems that we have available. Cloud Servers Server Management ...

Filed in: Cloud Servers

What is the location of the configuration files?

file. Windows 7: C:\Users\<username>\AppData\Roaming\JungleDisk Windows Vista: C:\ProgramData\JungleDisk Windows XP: C:\Documents and Settings\All Users\Application Data\JungleDisk Mac: ...

Filed in: Cloud Drive

When I am using a volume, how can I know how much space I have left?

You can verify a volume’s capacity and available space using basic system commands available via their Cloud Server operating system: In Linux CLI: From a terminal window, run the “df -h” command and note the Size, Used, Avail, and Capacity of the storage volume Windows Explorer: Right-click on drive ...

Can I run a firewall on my server?

these articles: For Linux - Introduction to iptables For Windows - Windows Firewall for 2003 , 2008 or ...

Filed in: Cloud Servers

I would like to use the GUI interface for my Cloud Server. Is this possible?

Yes it is! An article on how to install VNC and X-Windows is located here: VNC Install . Keep in mind that this will use up a large amount of bandwidth and will require that you have at least 512MB of RAM on your server. Cloud Servers Server Management ...

Filed in: Cloud Servers

What can I do with a Cloud Server?

Anything you want to (within the law and our Acceptable Use Policy , of course)! The Rackspace Cloud Server solution is a fully unrestricted, root/Administrator level access, Linux or Windows environment. Any application or service that you can run from a traditional, physical, dedicated-unmanaged ...

Filed in: Cloud Servers

I’m kind of new to this, will it be difficult?

Maybe. That mostly depends on your experience as a Systems Administrator for Linux and/or Windows Server. Our Linux Cloud Servers are full Linux distributions with root-level access. Our Windows Cloud Servers give you Administrator access, and are built with nothing but the default applications on install. ...

Filed in: Cloud Servers

Do you provide Console access?

Yes, via an Ajax web terminal accessible through the Control Panel, under the section 'Actions for this Server'. Note: Console access is via a secure HTTP connection which is different connection from the traditional way to connect via SSH for Linux or RDP for Windows. Console can be a useful ...

Filed in: Cloud Servers

What do I do if I receive errors when attempting to back up Outlook .OST files?

as "in use" files because they are not a component of VSS Volume Shadow Copies in Windows ...

Filed in: Cloud Drive

Does Rackspace Private Cloud come with any images?

https://github.com/rcbops/support-tools/tree/master/vmdk-conversion. Multi-disk and Windows image conversions are not available at this time. Amazon AMI images can ...

Can I use Rackspace Cloud Backup on my server?

You can use Rackspace Cloud Backup on virtually any server in the Rackspace Cloud. The exceptions are FreeBSD 9, Debian 5 and Windows 2003. Note: If you have servers that are not in the Rackspace Cloud, you can use the equivalent service offered by JungleDisk for those servers. If you have a server ...

Filed in: Cloud Backup

What is the Network Drive Cache?

change the cache size in the Network Drive settings. Windows Vista and higher: C:\ProgramData\JungleDisk Windows XP: C:\Documents and Settings\All Users\Application Data\JungleDisk Mac: ...

Filed in: Cloud Drive

How does the CPU scheduling work on standard next-generation servers?

Note : Performance Cloud Servers have specific virtual CPU allocations, as detailed on the Cloud Servers pricing page .  The following information on CPU scheduling applies only to next-generation standard (non-Performance) Cloud Servers. For Windows images, each Cloud Server is assigned a number of ...

Filed in: Cloud Servers

What is a Container in Cloud Files?

A Container is a “storage compartment” for your data and provides a way for you to organize that data. You can think of a Container as analogous to a folder in Windows® or a directory in UNIX®. The primary difference between a Container and these other “file system” constructs is that Containers cannot ...

Filed in: Cloud Files

How can I do a 301 redirect?

Please note: The following examples are specific to PHP technology and will only work if the Cloud Site is configured to utilize this technology. This will not work for IIS (ASP / ASP.NET). Please see this article for converting a site from Windows (IIS) to Linux (PHP) technology: How do I change my ...

Filed in: Cloud Sites

Why am I having an unexpected increase in download bandwidth?

drives, make sure the network drives are unchecked. Note: Users of ESET NOD32 may also experience Windows explorer locking up or backups that do not complete. In certain situations, Windows explorer has been known ...

Filed in: Cloud Drive

Cloud Files Key Concepts

you to organize that data. You can think of a Container as a folder in Windows(R) or a directory in ...

Filed in: Cloud Files