To learn more about the differences between IMAP and POP, please see the following article: IMAP Vs. POP
Rackspace Email: FAQs
- Getting Started -
The maximum size of a Rackspace Email box is 25 GB.
The Maximum size for an attachment in the Rackspace environment is 50mb.
Great question - the following article will help you get that going: Adding A Signature To Rackspace Email
Easy - have a look the following article to get you going - Adding An Alias With Rackspace Email
There's no hard limit to how many Group Lists you can have. The maximum number of recipients for a group list is 50.
You can view and manage your email at the following address: https://apps.rackspace.com
There are several ways actually. If you're a Rackspace Email user you can do this through webmail. You'll first head over to cp.rackspace.com and log in with your email address and current password. Next navigate to the right hand corner, select "settings" and then select "Change Password" located at the bottom of the left hand pane.
To purchase or make an upgrade to your account log in to your control panel and on the right hand side under "My Account" select "General Information." After you've selected General Information, select "Upgrade" on the red navigation bar. Select the product you would like to purchase and the target domain, and you'll be presented with a list of items you may add to your account. Afterwards, select "Continue" and then "Complete Your Order."
Easy - log in to your control panel and on the right hand side under "My Account" select "Manage Administrators." Now select "Add Administartor" and fill out the information on the next page, then relay the information to your newly created Admin. Remember, you can only have up to 3 Administrators per account; choose wisely.
Submitting a ticket is easy. Log in to your control panel and navigate to "Support" at the bottom and select "View/Create Ticket." To create a new ticket select "Create New Ticket" and fill out the information describing your request or issue and submit. You can also view a history of your most recent tickets.
For Cloud Office system status verification, use the following link: Cloud Office system status.
Your Billing invoice can be viewed through the Cloud Office control panel. Once you are logged in, navigate to My Account on the right hand side and select Invoice History. After you've selected Invoice History you can then select any of your past invoices to view their history.
No worries! Just call our support team at (888)850-3994 and we'll verify you through a series of questions and get you squared away.
Rackspace follows a strict policy on spam and bulk email; for more information please see the following article - Bulk Email Policy