It is important to understand that when using some anti-virus software, you will want to make sure the network drive is excluded from your list of scanned drives. When a virus scanner checks files on a network drive, it must download the file and look in the contents for signs of infection and as such, can result in increased download bandwidth. The following are some basic steps to prevent scanning of the network drive in some of the most common anti-virus applications. The actual steps may vary slightly between various versions of these applications.
McAfee (Using SecurityCenter-9.11, VirusScan-13.11)
- Quick Scan - Does not attempt to scan the network drives.
- Scan - (By selecting Let me choose), the network drives are listed under 'My Computer' along with each other drive on the computer. To not have these files scanned, the network drive must be unchecked before running the scan.
- Custom Scan - Scans every file on every drive, including cd drives and mounted network drives. The only way to exclude these but to still scan everything else is to do the custom scan and leave everything checked except the online disks.
Norton / Symantec (Using Norton 2010)
- Quick Scan - Only scans the local essential files, such as files needed to boot.
- Full Scan - Scans everything on the computer, including floppy, cd, and network drives.
- Custom Scan - From here you can choose to scan the entire system (which will scan network drives), drives, folders, or individual files. This is where you will deselect the network drive.
To schedule a scan that will scan everything except the network drives, go to the scheduler (Scan Now -> Custom Scan) and select Create Custom Scan (the button on the bottom). Click Add Folders and select every drive except for the network drive. After creating a scan name, the scan will appear on the list of custom scans to choose from, and you may click Schedule to set up a time for the scan to run.
Eset NOD32 (Using Antivirus 4)
- Smart Scan - Only scans the local disk (aka, C:\ )
- Custom Scan Offers three options: Removable media (Floppy and CD drives), Local Drives, and Network Drives (Anything mounted as a network drive - this includes the Jungle Disk network drive).
After choosing a category, you can then select or deselect additional drives. To be sure that the mounted drives are not scanned, simply ensure that they are not checked before beginning the scan.To schedule a full scan without having to scan the network drives, go to Tools -> Scheduler -> Add. Choose On-demand computer scan, and when selecting drives, make sure the network drives are unchecked.
Note: Users of ESET NOD32 may also experience Windows explorer locking up or backups that do not complete. In certain situations, Windows explorer has been known to lock up when the NOD32 virus scanner is installed and configured to scan network drives. This appears to be a problem with the NOD32 software but can be worked around by disabling scanning of network drives.
1. Click Setup from within NOD32 and then enter in the entire advanced setup tree.
2. Select Antivirus and antispyware -> Real-time system protection from the tree.
3. Uncheck Network drives in the Media to scan group and select OK.
Kaspersky (Internet Security 2009 version: 126.96.36.1996)
- Quick Scan - Does not scan the network drive unless specifically set to do so.
- Scan - Network drives do not show up by default and will not be scanned unless added with Add new item.
- Full Scan - If everything is checked, then the network drive will be scanned. In order to not scan it, clear the All network drives check box (default is off). If desired, it is also possible to only scan individual network drives by clicking Add new item.
To schedule a scan without network drives go to Scan -> Run mode and click Manually. Set the time desired for it to run and click OK. Make sure that the All network drives check box is cleared.
Note: Users of Kaspersky may experience additional issues. Kaspersky Internet Security contains a web anti-virus feature that scans HTTP traffic and that appears to interfere with file transfer. To resolve this issue, set the Kaspersky Internet Security Web Anti-Virus feature to use Streaming scan (limited signature) method of traffic scanning.
1. In Kaspersky, at the top right, select SETTINGS.
2. Next, under OPTIONS, select THREATS AND EXCLUSIONS and then selectthe TRUSTED ZONE button.
3. At the top, select the TRUSTED APPLICATIONS tab followed by the ADD button.
4. Select APPLICATIONS, JungleDiskMonitor.exe and check all 3 exclusions.