Today we only support MySQL 5.1. MySQL 5.1 is stable, supported, and included with our current Linux distribution powering Cloud Databases. To increase performance of v5.1, we have pre-configured to use InnoDB with the ha_innodb_plugin. We hope to support additional MySQL versions in the future.
Release notes, API documentation and a Getting Started Guide for Cloud Databases are all available at http://docs.rackspace.com/api/.
We only allow access to MySQL over port 3306; shell access is not available. Full MySQL access can be obtained by enabling the root user on the database instance.
Please reference our API Developers Guide (in the "List Flavors" section) at http://docs.rackspace.com/api/ for the most up to date information on available instance sizes. This information is also indicated in the Cloud Databases RAM drop-down menu of our control panel at mycloud.rackspace.com.
The default storage engine is InnoDB, but any other storage engine that is compatible with MySQL 5.1 will also work with Cloud Databases.
Yes, a Cloud Databases support ticket category is available in the Cloud Control Panel at https://manage.rackspacecloud.com
Yes. All accounts, by default, have a pre-configured set of thresholds (or limits) to manage capacity and prevent abuse of the system. The system recognizes two kinds of limits: rate limits and absolute limits. Rate limits are thresholds that are reset after a certain amount of time passes. Absolute limits are fixed at the account level. Please reference our API Developers Guide (in the "Limits" section) at http://docs.rackspace.com/api/ for the most up to date information on rate and absolute limits (which include instance and volume limits).
Support information is currently available at http://www.rackspace.com/cloud/public/databases/support.
If for some reason you are unable to access your Cloud Databases instance, your data is still protected on a redundant SAN.
No; we currently only support MySQL v5.1. We so hope to support MS SQL in the future.
Pricing information is available at http://www.rackspace.com/cloud/public/databases/pricing/. Standard charges will apply for any Cloud Servers, Load Balancers, and/or Sites that are used to access your Cloud Database instances.
Any US or UK customer with a Cloud account will be able to provision multiple ServiceNet database instances, manage multiple databases and users (within resource limits). This service is also available to RackConnected Cloud Servers. Both First and Open Cloud Servers can connect to Cloud Databases, as well as any product with access to our internal ServiceNet network within the same regional datacenter.
Cloud Databases provides several options for connecting to your database, giving you complete flexibility in how you access your database. For increased security, your database is only available on the Rackspace private network by default. However, you can connect to your Cloud Database using several methods described at the following links:
Technically, yes. However since instances are provisioned with only an internal network IP address, at least one Cloud Server would be needed in order to connect to your Cloud Database instance over our internal network (ServiceNet).
No, the service is only available to customers with Cloud account credentials. Managed / Dedicated customers with Rack Connect (i.e. those customers who also have a Cloud account) have access, but can only use the service with/for their Rackspace Cloud product resources.
Yes, in the new control panel at https://mycloud.rackspace.com/. Cloud Databases will not be available in the classic control panel at https://manage.rackspacecloud.com, but will provide links to the new control panel.
As long as your instance has not been deleted, your data should persist after the EAP phase. However, we also encouraged Early Access participants to backup their data.
Our service does not currently support importing and exporting operations via API or control panel. However, you can still import/export using a number of MySQL client tools for Import and Export.
We do not currently support backups and restores, although it is in our future plans to do so. While our service provides built-in data replication, as a best practice, we encourage our Cloud customers to backup their data. In the interim, customers can perform manual backups of your data using MySQL client tools such as mysqldump. Managed Cloud customers will be able to request assistance with backups from their support team.
A standalone, API-based, relational database service built on OpenStack® cloud that allows Rackspace customers to easily provision and manage multiple MySQL database instances. Instances are provisioned in a single-tenant, container-based environment per account and are accessible via our internal ServiceNet network.
We do not currently support replication. We plan to offer replication support in a future release.
A database instance is beneficial for customers who want or need high performance and redundant storage, the ability to scale their instance and grow their storage as needed, or root level access for control of various MySQL settings and configurations.
We do not currently support modification to the my.cnf configuration. We plan to offer support for this in a future release. Until this feature is supported requests for my.cnf changes (including via our support team) cannot be granted.
| Instance Size | Bandwidth |
|---|---|
| 512MB | 20 Mb Per Sec |
| 1GB | 40 Mb Per Sec |
| 2GB | 80 Mb Per Sec |
| 4GB | 160 Mb Per Sec |