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RackConnect: All Articles


Account Services

Please click here to view The Rackspace Cloud Terms of Service. Please click here to view the Mail Hosting Services Terms of Service.
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Filed in: Email & Apps, Filed in: Email Archiving, Filed in: Cloud Drive, Filed in: Exchange, Filed in: Rackspace Email, Filed in: Sharepoint, Filed in: Cloud Hosting, Filed in: Cloud Servers, Filed in: Managed Cloud Servers, Filed in: Cloud Backup, Filed in: Cloud Monitoring, Filed in: Cloud Sites, Filed in: Cloud Files, Filed in: Cloud Load Balancers, Filed in: Rackspace Private Cloud, Filed in: Cloud Databases, Filed in: Cloud Block Storage, Filed in: RackConnect

API

This article details the recommended RackConnect Operational Limits when building multiple next gen Cloud Servers via the Cloud Servers API.  Note: As performance enhancements are made to next gen Cloud Servers and...
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Programmatically querying the RackConnect Automation status of your Cloud Servers can help you determine when a new Cloud Server build has completed the RackConnect Automation process and is fully 'Deployed' with RackConnect....
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The RackConnect API provides a way for you to access certain read-only information about your Cloud Servers and their RackConnect configuration. The RackConnect API is available to all customers...
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FAQ

Does RackConnect support cloud servers that are part of a Cloud Network?RackConnect support for Cloud Networks is available as of January 16, 2013. What are the requirements for using Cloud Networks with RackConnect?You must...
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What are RackConnect Automation Features?The RackConnect Automation Features are three (3) Automation Features that were not initially available to customers that upgraded from RackConnect 1.0, but that have always been enabled...
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IMPORTANT: This article only applies to RackConnect customers that were upgraded from RackConnect 1.0!  If your RackConnect account was not originally configured with RackConnect 1.0 before being upgraded, then please...
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This document outlines recommendations and cautions based on customer feedback with RackConnect.RecommendationsUse RackConnect Network Policies to make changes to network access for your Cloud ServersWhen you need to open port(s...
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Getting Started

You can use Cloud Server Images available in the MyRackspace Portal, the Classic Cloud Control Panel, the New Cloud Control Panel or via the Cloud Servers API to create new First-Gen Cloud Servers, but to ensure that you are...
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F5 Load BalancersWhen leveraging your Cloud Servers to host an application that scales up and down (e.g., the web tier of an application), it is important to have a method for adding and removing Cloud Servers from their...
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Direct Access to RackConnected Cloud Servers via Public IP AddressIf the Automation Feature “Provision public IP address” is Enabled, RackConnect automatically assigns a new Public IP address from one of your Dedicated IP Blocks...
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One of the main benefits of RackConnect is that you do not have to set software firewall rules (IPTables or Windows Firewall) on individual Cloud Servers—you can modify network connectivity between all servers (Cloud and...
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You can access the RackConnect Management Interface from the MyRackspace Portal.  To view your RackConnect Configuration, click Network -> RackConnect.On the RackConnect page you may add a Cloud Account to your...
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Contact your Dedicated Account Team and they will get you started.  If you are new to Rackspace, contact us at www.rackspace.com for chat or email, or give us a call at 800-961-2888.Setting up a RackConnect Configuration1....
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In order to Implement RackConnect, the following are required:Supported Network Device - The RackConnect automation is compatible with any Cisco ASA firewall (5505 Security+ or better) or F5 Big-IP load balancer.  You need...
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The latest version of RackConnect enables new automation and security features, including:Support for Next Generation Cloud Servers: Rackspace Cloud Servers powered by OpenStack.  Available as of August 1st, 2012 in the US...
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RackConnect gives you the freedom to choose the best platform for your applications by unifying the breadth of the Rackspace portfolio into a single solution.RackConnect is a unique solution designed for customers who...
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To understand RackConnect and its configuration, you must understand some key terms.RackConnect Configuration - represents a deployment of the RackConnect solution.  The configuration is comprised of your Edge and Connected...
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Your Dedicated/Managed Hosting Support Team is your first point of contact for RackConnect Support.  They will help you isolate and resolve issues as needed. Your service experience is our top priority.  Therefore, we...
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For the new Rackspace Open Cloud offering, we have simplified the image list for Core Service Level RackConnect customers.  As long as your RackConnect Implementation is complete, you can select from any standard base images...
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Linux IPTables

By default, RackConnect Automation takes complete control of the iptables software firewall on your Linux Cloud Servers, using it to enforce your configured Network Policies for those network connections that do not traverse your...
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Linux Tools

You've built your base server and are about to take an image of it.  If only there were some way to know whether the RackConnect portion of the build process would succeed before you spent the time necessary to create the...
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Load Balancing

To configure RackConnect to allow Cloud Load Balancer traffic to your Cloud Servers, a “Dedicated to Cloud” RackConnect Network Policy will need to be created to allow your Cloud Load Balancer resources to communicate with your...
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Performance

The following charts provide a detailed comparison of the Network Devices available for use with your RackConnect Configuration. RackConnect and RC are used interchangeably. RackConnect Network Device ComparisonFeaturesASA...
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Server Management

The RackConnect Auto NAT feature is a new feature available to RackConnect 2.0 customers that have Automation Features enabled.  It provides the ability to allocate a set of pre-routed dedicated public IP addresses for use...
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SSL

Each Cloud Server comes with a single private IP address.  When leveraging RackConnect, if you need direct access to the Cloud Server from the Internet, you can utilize the public IP assigned to your RackConnected Cloud...
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Uncategorized

Domino’s* chooses the RackConnect™ Solution Domino’s is the UK’s number one pizza delivery company with over 660 stores. The key to its dramatic growth and unrivalled success in the UK has been its multichannel retail...
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ObjectiveThis document is meant to be used by RackConnect "power users". Power users typically use the API to build new servers and need to be able to spin up large numbers of servers quickly. For power users, the time it takes...
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Windows Tools

You've built your base server and are about to take an image of it.  If only there were some way to know whether the RackConnect portion of the build process would succeed before you spent the time necessary to create the...
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Filed in: RackConnect