• Sales: 1-800-961-2888
  • Support: 1-800-961-4454

Exchange: All Articles


Please note - the way in which the Email and Apps control panel is accessed depends on the region the service was started.US Email & Apps Customers: https://cp.rackspace.com/International & MyRackspace Email & Apps...
0 Comments
Filed in: Exchange
The Following Article will guide you through using our Simple Email setup tool located in Outlook Web Access (OWA.) to setup your Outlook email client. Let's take a look and get started:1. First thing you'll do is login into...
0 Comments
Filed in: Exchange

- Getting Started -

The following article will discuss Public Folders in a hosted Microsoft Exchange environment: What are Exchange Public Folders?How do I enable Public Folders from with the Control Panel?How do I access my Public Folders...
0 Comments
Filed in: Exchange
Ready to setup your Microsoft Exchange 2007 mailbox with Outlook 2010? If so, let's take a look at the following steps below to get you going: First thing you'll want to do is log into your User Control Panel (cp....
0 Comments
Filed in: Exchange
The Following Article will guide you through using our Simple Email setup tool in Outlook Web Access (OWA.) to setup your iPhone. Let's take a look and get started:Note: The following guide applies to customer on an Exchange 2010...
2 Comments
Filed in: Exchange
Entourage 2008 users who prefer the EWS version (Exchange Web Services Edition) will be glad to know Rackspace has the setup guide for you to get you up and running. Let's take a look at the following steps below to get you...
0 Comments
Filed in: Exchange
The following article will get your Microsoft Exchange 2007 Mailbox setup with your Outlook 2010 email client: 1. First thing you'll want to do is log into your User Control Panel (cp.rackspace.com/usercp) and select the...
0 Comments
Filed in: Exchange
The following article will help you setup your Microsoft Exchange 2007 email account with Mac Mail. Let's take a look at the steps below to get you going: Note: Exchange 2007 only runs with on the 10.6 or Above...
0 Comments
Filed in: Exchange

Account Services

Please click here to view The Rackspace Cloud Terms of Service. Please click here to view the Mail Hosting Services Terms of Service.
0 Comments
Filed in: Email & Apps, Filed in: Email Archiving, Filed in: Cloud Drive, Filed in: Exchange, Filed in: Rackspace Email, Filed in: Sharepoint, Filed in: Cloud Hosting, Filed in: Cloud Servers, Filed in: Managed Cloud Servers, Filed in: Cloud Backup, Filed in: Cloud Monitoring, Filed in: Cloud Sites, Filed in: Cloud Files, Filed in: Cloud Load Balancers, Filed in: Rackspace Private Cloud, Filed in: Cloud Databases, Filed in: Cloud Block Storage, Filed in: RackConnect

Archiving

IntroductIon: The Benefits — and Risks — of Business EmailFor many companies today, email is the single most important communications tool their employees use. In fact, the typical employee spends 28% of his or her day doing...
0 Comments
Filed in: Email & Apps, Filed in: Exchange, Filed in: Rackspace Email

Email & Apps

Technology has managed to become an integral part of our daily lives and plays a significant role on our day to day activities. Some of us, however, may come across words like DNS, A Records, MX Records etc, and may not have a...
0 Comments
Filed in: Exchange
This article will assist you in the process of transferring over your domain from your previous hosting provider over to Rackspace. Let's take a look at the steps below to get you going: 1. First thing you'll want to do is...
0 Comments
Filed in: Exchange
An MX record is a type of DNS record that defines where mail servers need to deliver any email that is sent to anyone on your domain. In order for your domain to be able to receive email messages at Rackspace, you must update the...
5 Comments
Filed in: Exchange
Welcome to Rackspace Email & Apps! The following article is a brief overview of what you can expect upon signing up for hosted Microsoft Exchange services. First thing you'll want to do is log in to your Control Panel. The...
0 Comments
Filed in: Exchange
The following article will show you how to add a single Microsoft Exchange mailbox, or multiple Exchange boxes using a .CSV file. Let's take a look at the steps to get you going:  Log in to the control panel at cp....
0 Comments
Filed in: Exchange
We provide our customers with a Private Label version of MigrationWiz. This means that many features that are present in the Full Version of MigrationWiz are not readily available. You may use the Full Version if you choose to....
0 Comments
Filed in: Exchange
The following article will demonstrate how to create a Contact with Microsoft Exchange. A Contact can be used to create an alias that will forward to a mailbox hosted outside of your domain like Gmail or Yahoo. Let's take a look...
0 Comments
Filed in: Exchange
The following article will demonstrate how to setup a Distribution List with Microsoft Exchange. A Distribution List can be used to add members of your domain (and contacts) to one exclusive email address. When an email is sent...
0 Comments
Filed in: Exchange
The following article will explain the use of Autodiscover and the benefits of having Austodiscover setup for your domain. Let's take a look below:So what is Autodiscover? Autodiscover is a service that allows users to...
0 Comments
Filed in: Exchange
IntroductIon: The Benefits — and Risks — of Business EmailFor many companies today, email is the single most important communications tool their employees use. In fact, the typical employee spends 28% of his or her day doing...
0 Comments
Filed in: Email & Apps, Filed in: Exchange, Filed in: Rackspace Email
An Osterman Research White PaperPublished December 2012EXECUTIVE SUMMARYBecause email and other messaging capabilities are so critical to the communication, collaboration and file transport capabilities of most organizations,...
0 Comments
Filed in: Email & Apps, Filed in: Exchange
Use the following email clients and mobile devices to help you set up your Microsoft Exchange email account.Auto-Email Setup ToolAutomatically set up your Microsoft Outlook email client with Exchange 2010.Auto Email Setup...
1 Comment
Filed in: Email & Apps, Filed in: Exchange

Hosted Exchange

The following steps are required to configure Microsoft Exchange Activesync on a Windows Phone:1. Locate the Settings options from within your application menu.2. Select Email + Accounts.3. Select Add an Account.4. Select the...
0 Comments
Filed in: Exchange
The following article below will get your Microsoft Exchange email account setup on your iPhone using the Activesync technology. Let's take a look at the steps below to get you going: Note: Your device must be...
0 Comments
Filed in: Exchange
The following steps are required to configure Microsoft Exchange on most Samsung branded Android phones and tablets:1.    Within the App Drawer on your device, tap the Settings icon.2.    Within...
0 Comments
Filed in: Exchange
The following article will demonstrate how to setup the BlackBerry Enterprise Service (BES) with your Microsoft Exchange email account on your mobile device. Let's take a look at the guide below: Note: A BES data plan...
8 Comments
Filed in: Exchange
The following steps are required to configure an Exchange 2013 ActiveSync account on most HTC phones.1. Locate your Settings icon within your App Drawer.2. Select 'Accounts and Sync'3. Within Accounts and Sync, select +Add at the...
0 Comments
Filed in: Exchange
The following steps are required to configure Microsoft Exchange on most Motorola branded Android phones and tablets:1. Locate your Settings icon within your App Drawer.2. Within Settings, scroll down and select Add Account.3....
0 Comments
Filed in: Exchange
The following article below will get your Microsoft Exchange 2007 email account setup on your Android Device using the Activesync technology. Let's take a look at the following steps below to get you going:Note: The following...
0 Comments
Filed in: Exchange
The following steps are required to configure Microsoft Exchange on most Samsung branded Android phones and tablets:1.    Locate your Settings icon within your App Drawer.2.    Within Settings,...
0 Comments
Filed in: Exchange
This article describes how to configure an Exchange 2013 account on your Apple iOS device.  The administrator of your account must verify that an ActiveSync license is attached in your account via the Cloud Control Panel....
0 Comments
Filed in: Exchange
Use the following steps to set up your Microsoft Exchange 2013 mailbox with your Outlook 2013 email client. 1. Click the Windows Start button, select Control Panel, and then click Mail (32-bit).Note: Depending on the version of...
0 Comments
Filed in: Exchange
Use the following steps to set up your Microsoft Exchange 2013 mailbox with your Outlook 2010 email client. 1. Click the Windows Start button, select Control Panel, and then click Mail (32-bit).Note: Depending on the version of...
0 Comments
Filed in: Exchange
Use the following steps to set up your Microsoft Exchange 2013 mailbox with your Outlook 2007 email client. 1.Click the Windows Start button, select Control Panel, and then click Mail (32-bit).Note: Depending on the version of...
0 Comments
Filed in: Exchange
This article will configure an Exchange 2010 account on your iOS device.  The administrator of your account will need to add an ActiveSync license to your mailbox through the Administrative Control Panel.  Check with...
0 Comments
Filed in: Exchange
Complete the following steps to set up your Exchange 2007 Mailbox with Outlook 2013. 1. Log into the User Control Panel (https://admin.emailsrvr.com/usercp/Login) to obtain the Server settings for your Email Account.2....
0 Comments
Filed in: Exchange
This article will assist you with getting Outlook 2013 setup with Exchange 2010.1. Open the side charms by moving your mouse to the top right of the screen. Then click Search. Search for Mail then click on Settings. ( for Windows...
0 Comments
Filed in: Exchange
CRAM-MD5 is a secure log-in method used by some mail clients to encrypt user credentials during SMTP requests. In recent years it has been largely replaced by technologies like SSL or TLS, which encrypt the entire mail connection...
49 Comments
Filed in: Exchange, Filed in: Rackspace Email
The following steps are required to configure an Exchange 2010 ActiveSync account on most HTC phones.Note: Please be sure your administrator has purchased you an ActiveSync license and assigned to your email address.1. Locate...
0 Comments
Filed in: Exchange
The following steps are required to configure Exchange 2007 ActiveSync on most HTC phones.1. After your administrator has purchased an Activesync license and assigned it to your email address, you'll want to log into your User...
0 Comments
Filed in: Exchange
The following steps are required to configure Microsoft Exchange 2007 ActiveSync on a Blackberry 10 Phone:1. After your administrator has purchased an Activesync license and assigned it to your mailbox, you'll want to log into...
0 Comments
Filed in: Exchange
The following steps are required to configure Microsoft Exchange 2010 ActiveSync on a Blackberry 10 Phone:1.  After your administrator has purchased an Activesync License and assigned it to your email address, locate the...
6 Comments
Filed in: Exchange
The following steps are required to configure Microsoft Exchange Activesync on a Windows Phone:1. Locate the Settings options from within your application menu.2. Select Email + Accounts.3. Select Add an Account.4. Select the...
0 Comments
Filed in: Exchange
The following steps are required to configure Microsoft Exchange Activesync on most Google branded Android phones or tablets:Note: Please verify with your your company's IT or System Administrator that you've been configured with...
14 Comments
Filed in: Exchange
IntroductIon: The Benefits — and Risks — of Business EmailFor many companies today, email is the single most important communications tool their employees use. In fact, the typical employee spends 28% of his or her day doing...
0 Comments
Filed in: Email & Apps, Filed in: Exchange, Filed in: Rackspace Email
The following steps are required to configure Microsoft Exchange on most Motorola branded Android phones and tablets:1. Locate your Settings icon within your App Drawer.2. Within Settings, scroll down and select Add Account.3....
0 Comments
Filed in: Exchange
The following steps are required to configure Microsoft Exchange on most Samsung branded Android phones and tablets:1.    Locate your Settings icon within your App Drawer.2.    Within Settings,...
2 Comments
Filed in: Exchange
The following steps are required to set up your Exchange account using autodiscover with Outlook 2013:1. Click the Windows Start button, select Control Panel, and then locate the Mail icon.note: Depending on your Windows version...
0 Comments
Filed in: Exchange
The following article will help you setup your Microsoft Exchange 2013 email account with Mac Mail. Let's take a look at the steps below to get you going:Note: Exchange 2013 only runs with the 10.6 or Above OS (...
0 Comments
Filed in: Exchange
The following steps are required to configure Microsoft Exchange 2013 on most Android phones/tablets:Note: The administrator of your account will need to add ActiveSync to your email throught their Administrative Control PanelTap...
0 Comments
Filed in: Exchange
The following article will demonstrate how to transfer your current Microsoft Exchange data (Email, Calendar Data, Contacts, Tasks, and Notes) into your new Rackspace Microsoft Exchange account. Let's take at look at the...
0 Comments
Filed in: Exchange
The following steps are required to configure Microsoft Exchange 2013 on a Blackberry 10 Phone:1.  Locate the Settings options from within your home menu.2. Select Accounts.3. Select Advanced from the bottom of the screen,...
0 Comments
Filed in: Exchange

Migrations

We offer a number of Email Migration services to our customers. This page outlines our services including any fees that may be associated with them. Our team of email migration experts are here to help you in case you have any...
0 Comments
Filed in: Exchange, Filed in: Rackspace Email
Self-Service Migration$4.99 per mailbox ***Note: Charges for migration services will be applied separate from your monthly statement.***The self-service migration tool enables you to:Initiate your migration to both Rackspace...
0 Comments
Filed in: Exchange, Filed in: Rackspace Email
This article will demonstrate how to use MigrationWiz provided in the Email & Apps Control Panel to migrate email data from your previous hosting provider over to Rackspace Email or Microsoft Exchange. These migration steps...
0 Comments
Filed in: Exchange, Filed in: Rackspace Email

Mobile Devices

Please note - the way in which the Email and Apps control panel is accessed depends on the region the service was started.US Email & Apps Customers: https://cp.rackspace.com/International & MyRackspace Email & Apps...
0 Comments
Filed in: Exchange
The following article below will get your Microsoft Exchange 2010 mailbox setup on your iPhone:Note: Your device must be a 3G, 3Gs, and with a 4.0+ iOS. Note: Before we get started, please be sure your...
33 Comments
Filed in: Exchange

Rackspace Email

CRAM-MD5 is a secure log-in method used by some mail clients to encrypt user credentials during SMTP requests. In recent years it has been largely replaced by technologies like SSL or TLS, which encrypt the entire mail connection...
49 Comments
Filed in: Exchange, Filed in: Rackspace Email
IntroductIon: The Benefits — and Risks — of Business EmailFor many companies today, email is the single most important communications tool their employees use. In fact, the typical employee spends 28% of his or her day doing...
0 Comments
Filed in: Email & Apps, Filed in: Exchange, Filed in: Rackspace Email

Uncategorized

Microsoft Exchange allows users to access and manage their email online through the Outlook Web Access (OWA) interface. OWA provides a full functional Calendar with the ability to manage Contacts. OWA also allows users to to...
0 Comments
Filed in: Exchange
The following article will demonstrate how to transfer your current IMAP or POP Data into your new Rackspace Microsoft Exchange account. Let's take at look at the procedure below: IMAP To ExchangePop To Exchange  ...
0 Comments
Filed in: Exchange
Rackspace gives our users the flexibility to set their own Spam preferences to their liking. This includes editing and managing domain-wide spam settings, Safe list, Black List and the ability to override the spam filtering for...
0 Comments
Filed in: Exchange
The following guide will give you a rundown on Rackspace's spam prevention system, and spam settings to help you keep your data safe and secure. Spam Protection Virus Protection Bulk Email Policy Spam Protection...
0 Comments
Filed in: Exchange
The following article below will get your Microsoft Exchange email account setup on your Android using the Activesync technology.Note: This article is a general guide for setting up Android devices. The steps may vary depending...
61 Comments
Filed in: Exchange
The following article will help you setup your Microsoft Exchange 2010 email account with the Entourage. Let's take a look at the steps below to get you going: Note: Microsoft Exchange 2010 requires Entourage 2008 Web...
0 Comments
Filed in: Exchange
The following article will help you setup your Microsoft Exchange 2010 email account with Mac Mail. Let's take a look at the steps below to get you going: Note: Exchange 2010 only runs with the 10.6 or Above OS (...
0 Comments
Filed in: Exchange
The following article will get your Microsoft Exchange 2010 mailbox setup with your Outlook 2007 email client. The steps below will get you started: 1. Click the Windows Start button, select Control Panel, then select the...
0 Comments
Filed in: Exchange
The following article will get your Microsoft Exchange 2010 Mailbox setup with your Outlook 2010 email client. Let's take a look at the instructions below: 1. First thing you'll want to do is click the Windows Start button,...
11 Comments
Filed in: Exchange
The following article will get your Microsoft Exchange 2010 Mailbox setup with your Outlook 2011 email client:1. Open Outlook and from the Outlook drop-down menu, select Preferences. In the Outlook Preferences menu, select...
0 Comments
Filed in: Exchange
First, let’s be forthright: there’s no clear-cut rule that states whether hosting Microsoft Exchange Server® on dedicated servers or managing email systems in-house is better for your bottom line. Usually a hosted environment is...
2 Comments
Filed in: Email & Apps, Filed in: Exchange
Many customers have realized that setting up, maintaining, and managing an in-house email solution is very painful and time-consuming. Rackspace® Hosting, however, can take away all of the effort around network uptime, power...
0 Comments
Filed in: Exchange
Service books determine which services are available on your BlackBerry® device.  At times, the service books become corrupt and will cause the Blackberry Enterprise Server (BES) to fail upon synchronizing updates of PIM...
0 Comments
Filed in: Exchange
The following article will demonstrate how to setup your Microsoft Exchange 2007 email account with Outlook 2011. Let's take a look at how to set this up: 1. First thing you'll want to do is login to your usercp (cp....
0 Comments
Filed in: Exchange
The following article will show you where and how to install the Auto-Email Configuration tool: First you'll want to select or right-click and download the following link below and run the .exe file.ftp://connect.emailsrvr....
3 Comments
Filed in: Exchange
This article will provide the proper expectations for using our Assisted Migration Team to facilitate a paid migration from your existing mail server to Rackspace mail servers. This service is performed at a cost of $10 per...
0 Comments
Filed in: Exchange
Exchange only allows internal addresses for email forwarding and distribution lists. To use an external address for either of these functions, it must be set up as a contact. A contact is simply an Exchange alias that points to a...
0 Comments
Filed in: Exchange