What is my mail server for Cloud Sites?

by Rae D. Cabello on 23 March 2011 | 2 Comments

Article Id: 923 | Cloud Sites | Article

There are several mail servers that are available to you.

Here are some of the mail servers that are available:

Server Type	Server Name	Port
POP3 & IMAP	mail.(domain.com)	110 (POP3) & 143 (IMAP)
POP3 & IMAP	mail.emailsrvr.com	110 (POP3) & 143 (IMAP)
POP3	pop.emailsrvr.com	110
IMAP	imap.emailsrvr.com	143
SMTP	smtp.emailsrvr.com	25, 587, 8025, and 2525
SMTP	mail.emailsrvr.com	25, 587, 8025, and 2525
SMTP	mail.(domain.com)	25, 587, 8025, and 2525
POP3 with SSL	secure.emailsrvr.com	995
IMAP with SSL	secure.emailsrvr.com	993
SMTP with SSL	secure.emailsrvr.com	25, 465, 587, 8025, and 2525

If you have any questions, please contact support.

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Comments

Submitted by Anonymous (not verified) on Sat, 02/25/2012 - 22:47

Mail is reaching after an hor interval

Comment:

Hi Support,

I am using below mail config option. But through this mail is taking too much time to reach.

$config['protocol'] = 'mail';
$config['mailpath'] = '/usr/sbin/sendmail';
$config['smtp_host'] = 'mail.emailsrvr.com';
$config['smtp_user'] = 'app@sibme.com';
$config['smtp_port'] = 25;

---------------------
And Also Tried to Change with below but not benefited.

$config['protocol'] = 'SMTP';
$config['mailpath'] = '/usr/sbin/sendmail';
$config['smtp_host'] = 'smtp.emailsrvr.com';
$config['smtp_user'] = 'app@sibme.com';
$config['smtp_port'] = 25;

Please help
Vviek

Submitted by matt.wheeler on Mon, 02/27/2012 - 12:23

RE: Mail is reaching after an hor interval

Rackspace Comment:

Hello Vivek,
When sending mail using the mail relays, it's not uncommon for mail to get delayed. However, if sending using SMTP authentication, you shouldn't expect a delay for that amount of time. If you are still experiencing this issue, I would suggest starting a chat with Support, or calling in. The Support teams would have the ability to troubleshoot this more for you.
Regards,
Matt W