Where do I go for help with RackConnect?

If you need help with RackConnect please contact us via any of our usual Support channels, and our team will help you with your issue or direct you on to the relevant support group. We are available via phone, chat, or tickets 24x7x365.

If you believe your issue is Cloud Server specific, please raise the appropriate query with the Cloud team via the Cloud Control Panel, otherwise please raise other requests via the my.rackspace.com portal.

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