My Cloud Servers have no network connectivity, what's wrong?
Please check the current RackConnect Network Policies in place to ensure that the relevant access rules will permit the required connectivity. For example creating an Internet-to-Cloud rule to permit traffic originating from the Internet to reach your Cloud Servers.
If adjusting the Network Policies does not resolve the issue, please contact Support via phone, chat, or ticket so that we can help investigate this further with you.
© 2014 Rackspace US, Inc.
Except where otherwise noted, content on this site is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License
See license specifics and DISCLAIMER