Shell access (also commonly known as SSH access) is not offered on Cloud Sites, primarily for security reasons. Keep in mind, however, that many functions typically accessed via shell are available on The Rackspace Cloud, including cron jobs, file permissions, and unzip. You can also do many SSH type functions by mounting your FTP location locally using SSHFS. More information can be found here.

Finally, if full shell access is required, check out our Cloud Servers offering.