I just built a new Windows server and it's not connected.

Customers with Managed Infrastructure who want to build Windows servers that use RackConnect must build from one of the following images:

  • Windows Server 2008 R2 x64 RC
  • Windows Server 2008 R2 x64 - MSSQL2K8R2 RC
  • Windows Server 2008 R2 x64 - SQL Web RC

No other variant of Windows that supports RackConnect is offered to customers with Managed Infrastructure at this time. Managed Operations Service Level customers may build a RackConnect Windows server using any of the currently offered standard images.

Building new Cloud Servers from the http://my.rackspace.com portal will automatically choose the correct RackConnect Windows image; otherwise, it is also possible to select the images directly using the API. Refer to the RackConnect user guide available from within the my.rackspace.com portal for more information.

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