I just built a new Windows server and it's not connected?
Unmanaged cloud customers wishing to build RackConnected Windows servers will need to build from one of the following images:
Windows Server 2008 R2 x64 RC
Windows Server 2008 R2 x64 - MSSQL2K8R2 RC
Windows Server 2008 R2 x64 - SQL Web RC
No other variant of Windows which supports RackConnect is offered to unmanaged Core Cloud customers at this time. Managed Cloud customers may build a RackConnected Windows server using any of the currently offered standard images.
Building new Cloud Servers from the http://my.rackspace.com portal will automatically choose the correct RackConnect Windows image, otherwise it is also possible to select the images directly using the API. Please refer to the RackConnect user guide available from within the my.rackspace.com portal for more information.
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