How often do Cloud Sites backup information?

The entire Cloud Sites FTP structure is backed up in an FTP Snapshot at the top of every hour, going back 32 hours. Those backups are rolled into a nightly backup, which are retained for two days. However, these backups are for disaster recovery on the server side. If for any reason a storage node on our side were to crash, our backups will be there to replace any lost data.

That said, we recommend that you make periodic backups of your site and data to your local computer since we are unable to extract an individual site's data from the nightly backups. If you need a backup of your MySQL or MS SQL databases, they can be exported through our online utilities (MySQL or MS SQL) or by connecting directly to the servers using desktop software.

© 2015 Rackspace US, Inc.

Except where otherwise noted, content on this site is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License

See license specifics and DISCLAIMER