Customers with a dedicated account should speak to their Account Manager for information about the actions involved in getting RackConnect, and how best to proceed. Be aware that RackConnect is supported only where Rackspace Cloud infrastructure exists. At this time, the Rackspace Cloud is available from our Chicago, Dallas, Virginia, Sydney, Hong Kong, and London data centers.
If you are an existing Cloud customer, you will need to speak to a member of our Sales team. They can guide you through the process of acquiring a device that may be used in a RackConnected environment.
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