Do you provide Console access?
Yes, via a Java web terminal accessible through the Details section of each webserver, in the Actions menu under the section labeled Manage, you will see a link to Connect Via Terminal.
Note: Console access is via a secure HTTP connection which is different connection from the traditional way to connect via SSH for Linux or RDP for Windows. Console can be a useful troubleshooting tool if your server is unresponsive or you have locked yourself out.
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