Can I move my servers from my current account to a Managed Operations Service Level account?
If you want Managed Operations Service Level support for a server that is in your current Managed Infrastructure account, you must migrate that server to a new server within a Managed Operations account. This migration is necessary in order for the appropriate OS images, patching and updates, and system administration access provisions to be deployed on the server. All of these features are necessary for the Managed Operations team to provide you with the highest quality support for your server. The Managed Operations support team will help you determine the most efficient and effective way to migrate your Managed Infrastructure server to a Managed Operations Service Level account.
Carry on the conversation in the Rackspace Community.
© 2015 Rackspace US, Inc.
Except where otherwise noted, content on this site is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License
See license specifics and DISCLAIMER